Learn how to be a strategic IT enabler to your business partners and drive business growth. Hear from your IT peers on the challenges they’ve faced and key considerations for architecting and delivering an enterprise-grade subscription management platform.

1. The IT Perspective
Delivering a scalable, reliable platform to support your
subscription business
Marc Aronson
SVP, Engineering & Tech Ops

2. Key 9: Scale
Delivering a scalable, reliable platform to support your
subscription business

3. White Black
Humans are allergic
to change.
They love to say,
"We've always done it
this way."
I try to fight that.
That’s why I have a
clock on my wall that
runs counter-
clockwise.
Grace Hopper
Visualizing
a
Nanosecond

4. Change is Upon Us
Adobe
In
a
major
shi,
for
its
business
and
its
customers,
Adobe
Systems
announced
it
no
longer
will
sell
its
Crea9ve
Suite
so,ware
as
it
moves
instead
to
the
$50-­‐per-­‐month
Crea9ve
Cloud
and
other
subscrip9on
plans.
[May
16,
2013]
United Airlines
United
Airlines
launched
the
subscrip:on
plan
this
week,
with
annual
rates
from
$349...
[June
5,
2013]
UPS

5. Your Existing Systems Won’t Cut It
Subscrip8on
prora8on
Up
sell
Down
sell
Freemium
to
premium
Product
catalog
structure

6. What to Do…What to Do

7. Build it yourself…
Subscrip8on
lifecycle
management
Payment
updaters
Configurable
pricing
plans

8. Buy & Deploy…
Subscrip8on
lifecycle
management
Payment
updaters
Scalable
solu8on
architecture
DR
&
business
con8nuity
Billing
is
Mission
Cri8cal
Billing
is
Mission
Cri8cal

9. Fastest
.me
to
value
1
Lowest
intrinsic
project
risk
2
Up
levels
you
to
providing
solu8ons
(vs
technology)
to
your
business
partners
3

10. Which Brings Us Full Circle
Grace
Hopper
Embrace
change
Build
it?
Buy
it?
Subscribe!
Preparing
for
change

11. Meet the Panelists
Dell
Alvina
Antar,
IT
DIrector
Neopost
Guillaume
Chevallier
Program
Manager
Thomas
Publishing
Hans
Wald,
CTO
Zuora
Marc
Aronson,
SVP,
Engineering
Xplornet
Cathy
MacDonald
EVP,
IT
Sage
Juan
Rodriguez
CIO
@juanmirodriguez

12. Thank you