3.  Step 1 – Send flowers.
 Step 2 – Invoke the DETAILED plan that
you already had in place to ensure
continuance after the situation.
 Step 3 – Business as usual!

4.  If you DIDN’T have a
Disaster Recovery Plan in
place…
 Accept the fact that you’re
going to lose
time, money, reputation and
clients.

5.  FACTS about lack of Disaster Recovery
Planning
 Understanding the impact to your
business
 TYPES of Disaster
 STEPS to Protect your business
 Questions

6.  40% of the companies
were out of business
within 6 week
 40% of enterprises that
experience any disaster
go out of business
within five years
(Gartner)

7. 10 years ago it cost the average company
$100,000- $1,000,000/year for desktop oriented
disasters. This cost continues to grow
exponentially!

8.  Your safety net for:
Power failure
Virus, hacking, internal Underground cable cuts
or external or failures
Fire, flood, hurricanes,
Mistakes in system
and other natural
administration
disasters

9. Our Solutions:
 Backup
 Restore
 Replace
 Direct Employees to new
location

10.  A plan to restore ALL
of these components
must be in place.
 The system must be
able to put them back
together if your
business is to survive
a disaster.

11.  DR focusing only on the technical components.
 Consider:
 Lost productivity and idle employees
 Missed service level agreements
 Diminished reputation for customer service
 Increased technical support costs for onsite repair
 Loss of customer confidence
 Legal Liabilities
 Regulatory Fines
 Downward stock prices
 …and more…

12.  BCP addresses:
 Risk of lost
revenue and
productivity
 Plan of action for
continuing the
business, NOT
computers.

13.  Example of items that typical planning might leave
out: Sources and
Business
Consumer’s
processes Data
Roles & Left Out Reconstitution
Responsibilities
Items
What happens at
the absence of
Documented
Key Individuals Procedures
Order of
Recovery

14.  Rarely documented
 Typically defined only in the
combined knowledge of key
employees (this is true of the
“big picture” as well as
details of each departmental
process)
 One of the most difficult
things to put back if key
employees are not available.

15. Exception
Making decision
to invoke plan Handling
The Second in Signature Decision of
Charge
Authority Priorities
Being responsible for each element
of plan

16.  Absence of key individuals
 A more difficult thing to consider
 Mental notes
 Revenge (sabotage or withholding information)

17.  Sources and
Consumers of
Information.
 Detailed data flow
 Detailed process
flow
 Updated
documentation

18.  Set expectations up
front.
 Help to design budgets.
 Assign priorities for
recovery.

19.  Create documentation so
that a contractor can
start your business
 Create policies and
procedures for updating

20.  When is a disaster
over?
 How to go back to
business as usual?
 What steps need to
be taken?

21. Now lets talk about the things that typical planning “almost always” leaves out:
 Mental notes
 Periodic testing
 Updating procedures and plan content
 Moving DR Planning to the DR site
 Details, Details, Details!!!

22.  32% of all data lost is due to human error.

23.  Moving Planning to
the DR Site
 A method is needed
that will:
 Bring knowledge
together
 Document it
 Enable processes to be
reconstructed
(possibly without the
help of key
employees)
 Enforce periodic
testing and updating
of the plan.

24. Continuance Planning Defines and Documents:
Assistance
with Testing &
Department Updating
Processes
Source of
Documentation
Data
Consumers of
Relationships
Data
Cost Budget
Ramifications Justification
Recovery Solution
Criteria Design

25. Planning is approached in phases:
Process Analysis
• Data Flows
Risk Analysis
• Cost/Effective
Disaster Recovery
• Traditional Technical Component
Implementation and
Testing
• Annual or After Significant Changes

26. By
Unit
Continuance
Planning can To
In
Practical
Phases be Extents
Implemented:
As
Single
Phase

27.  QUESTIONS?
 Jeffrey Robles
▪ www.michellgroup.com
▪ jrobles@michellgroup.com
▪ Work: (305) 592 – 5433
▪ Cell: (305) 562 – 3775

28. Thank You!