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As of mid-February, 2012

                                                                                                                            Cost to Us                                                                                                                                               Languages
                                                                                                                          (quoted as of       Contract                                                          Supported Platforms                                                  supported         Ability to Schedule
     Vendor             Level/Name              Type            Advantages          Disadvantages     Pricing structure   mid-Feb 2012)     commitment             # of Social Profiles       # of Users        (as of mid-Feb 2012)      Ease of Use           Reporting         (content, not UI)           Posts?                              Notes                               URL
                     CoTweet free (going                                                                                                                                                                                                                                                                                                                                       http://linkgui.de/
                           away)             Twitter only                                                   Free               Free               No                    Limited            Limited by profile         Twitter                 n/a                   No                                        Yes                       Incumbent/previous plan                     HVacCN

                                                                                                     Must purchase both
                                                                                                                           55 credits (21   Standard is 12                                                                                Easy; minimal
                                                                                                     channels and users;                                                              Unlimited;
                                                                                                                           accounts/34      months; at the                                                                              training would be                           English only
   ExactTarget                             Multi-network Interface similar to free Pricing model + each channel and                                         Unlimited; however, is   however, is                                                                                                                                Closest to current tool in terms of UI/UX;
                    SocialEngage (formerly                                                                                    users)=     time was offering                                                                             needed; interface      Yes; by user,        (working on                                                                               http://linkgui.de/
                                            publishing      CoTweet (reduced       functionality for   user counts as a                                     throttled on number of   throttled on    Twitter and Facebook                                                                                     Yes            expensive offering for what you get vs. what you
                     CoTweet Enterprise)                                                                                   $24,750 for 6 a special 6-month                                                                             almost identical to     volume, etc.         Spanish and                                                                                    HVacCN
                                             platform        learning curve)           the price         "credit"; you                                         credits purchased   number of credits                                                                                                                                              pay for
                                                                                                                             months /       term (w/ a 5%                                                                                  current free                             Portuguese)
                                                                                                      purchase credits in                                                             purchased
                                                                                                                          $49,500 annual      surcharge)                                                                               version of CoTweet
                                                                                                        packages of 5


                                                                                                     Base cost already
                                                            Connects in to our        Very limited                          34 users=                                             Unlimited;
                                                                                                      included in our
                                            Multi-network existing main Radian6      reporting; no                       $1,700month /                                           however, is                     Twitter, Facebook
                                                                                                   Radian6 contract; can                               Unlimited, but based on                                                         Moderate; medium                                                                      More focused on true "real time", pairs well with http://linkgui.de/
     Radian6         Engagement Console      publishing         profiles and           ability to                         $10,200 for 6 Month to month                           throttled on                      (LinkedIn is in                            None/minimal               All                   No
                                                                                                    purchase additional                                    purchased seats                                                              training needed                                                                              remainder of Radian6 offering                  Hhxctd
                                              platform     dashboards; cost is      schedule posts                          months /                                           number of seats                    consideration)
                                                                                                          users at
                                                            partially 'paid for'      in advance                         $20,400 annual                                           purchased
                                                                                                     $50/user/month


                                                                                                    $5.99 per month base
                                                            closest offering in                            + $x per        if user count
                                                                                                                                                                                    Unlimited;     Twitter, Facebook,
                                                           terms of mimicking                        user/month… 1 user     exceeds 15,                                                                                                                       YES; only 1 free
                                            Multi-network                                                                                                                          however, is   LinkedIn, Foursquare,   Easy; minimal
                                                          existing functionality,                    free, next 4 (2nd to     then the                   Unlimited, but based on                                                                              report/month;    EN, IT, FR, SP, JA, Yes (including bulk                                                         http://linkgui.de/
                               Pro           publishing                            plan scalability                                       Month to month                           throttled on     Google+ Ping.fm,   training would be
                                                          while providing more;                     5th) $15 each; Next 5 Enterprise plan                    purchased seats                                                                                 others purchased and others pending      scheduling)                                                                   HexBiO
                                              platform                                                                                                                           number of seats Wordpress, MySpace,        needed;
                                                          accessibility to reports                    (6th to 10th) $30          is                                                                                                                          on credit system
                                                                                                                                                                                    purchased             Mixi
                                                               and analytics                        each; Next 5 (11th to recommended
    HootSuite                                                                                          15th) $50 each

                                                             Supports the most
                                                                                                                                                                                                                                       Easy; moderate
                                                            platforms / Mobile
                                                                                                                                                                                                                                      training would be                                                                      Pre-recorded enterprise training is offered (for an
                                            Multi-network    coverage through    Just launched,                           $1,500 month /                                                        30 users          Twitter, Facebook,
                                                                                                                                                            Unlimited, but based on                                                       needed (to          unlimited with      EN, IT, FR, SP, JA, Yes (including bulk     additional fee); check website for most current http://linkgui.de/
                           Enterprise        publishing    iPhone, Android, and not a lot of info     $1500 per month     $9,000 month / Annual, by default                                 (additional cost    LinkedIn, Foursquare,
                                                                                                                                                                purchased seats                                                          leverage the         Enterprise plan    and others pending      scheduling)         pricing [it seems to vary, and isn't always current   HhxboY
                                              platform    Blackberry / shows you   out there                              $18,000 annual                                                       for more)               Google+
                                                                                                                                                                                                                                           advanced                                                                                              or correct]
                                                          retweets/mentions and
                                                                                                                                                                                                                                          functions)
                                                               klout scores of


                                                                                                                                                                                                                                                           Limited; will graph
                                                                                     Can only view                                                                                                                                                        showing how many
                                                                                      one account    $15 base cost for                                                            Unlimited;                                                                tweets, retweets,
                                                                                                                                                       25-ish Twitter accounts
                                                                                    feed at a time;  unlimited Twitter                                                           however, is                                                                  mentions, and
                                                                                                                        34 users= $269                (support team indicated                                                           Easy; easy to use                                                                                                                      http://linkgui.de/
   TweetRoost              Enterprise        Twitter only   low cost, easy to use   can't publish to    accounts +                     Month to month                            throttled on                       Twitter only                              messages each               ?                   Yes                       ability to import RSS feeds
                                                                                                                          per month                   they could scale to meet                                                              interface                                                                                                                               HexBiN
                                                                                    more than one $15/user/month; 25+                                                          number of seats                                                               Twitter account
                                                                                                                                                             our needs)
                                                                                      channel at a users = 50% discount                                                           purchased                                                                receives by unit of
                                                                                          time                                                                                                                                                               time + followers
                                                                                                                                                                                                                                                                over time



                                            Multi-network                            new entry to
                                                             Translation into 40                                                                                 Unlimited, but based on                         Twitter, Facebook,                                                                    Yes (including bulk                                                     http://linkgui.de/
                            Premium          publishing                                market;          $500/month             n/a         Month to month                                      15 users                                        ?              10 per month                ?
                                                                 languages                                                                                           purchased seats                            LinkedIn, Posterous                                                                       scheduling)                                                               Hexzrb
                                              platform                                unproven
     Gremln
                                                                                     new entry to
                                              COMING                                                                                                                                                                                                                                                   Yes (including bulk                                                     http://linkgui.de/
                           Enterprise                                                  market;               ?                 n/a                 ?                  50 accounts              15 users                  ?                     ?                    ?                     ?
                                               SOON                                                                                                                                                                                                                                                       scheduling)                                                               Hexzrb
                                                                                      unproven

                                                                                                                           $59/month
                                                          major brands we know                                               ($354 / 6
                                                                                   payment types
                                            Multi-network use them; tracking and                                             months)                                                        not stated, but                             limited view, but                                                                    offer a Premium plan at $899/month ($5,394 / 6
                                                                                     (maybe be       $59/month for up to                                                                                         Twitter, Facebook,                                                                                                                                         http://linkgui.de/
   Sproutsocial              Deluxe          publishing      filtering keywords                                          [$1,016/month Month to month              40 social accounts      'additional users                             appeared to be            yes                    ?                   Yes               months) for up to 10 users and many other
                                                                                  restrictive inside     40 profiles                                                                                                  LinkedIn                                                                                                                                                   Ho69cN
                                              platform      (baseline listening);                                         if we need to                                                     are $29/month'                                    easy                                                                                               features
                                                                                   an enterprise)
                                                          offer a mobile platform                                             factor in
                                                                                                                         $29/add'l user]


                                                          major brands we know                                                                                                                Unlimited;
                                                                                     depending on                                          not clear; price is
                                            Multi-network use them; tracking and                                                                                                             however, is                                limited view, but
                                                                                    use case, could                                       stated as monthly,                                                     Twitter, Facebook,                                               all that matter to                                                                           http://linkgui.de/
   Argyle Social           Professional      publishing      filtering keywords                           monthly          $299/month                                      50                throttled on                                appeared to be            yes                                        Yes                        very focused on analytics
                                                                                    be too much for                                       but not sure what                                                           LinkedIn                                                             us                                                                                       HQ0Lki
                                              platform      (baseline listening);                                                                                                          number of seats                                    easy
                                                                                     what we need                                          minimum term is
                                                          offer a mobile platform                                                                                                             purchased




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Subjectively Speaking's Enterprise Twitter Tool Review

  • 1. http://www.SubjectivelySpeaking.net As of mid-February, 2012 Cost to Us Languages (quoted as of Contract Supported Platforms supported Ability to Schedule Vendor Level/Name Type Advantages Disadvantages Pricing structure mid-Feb 2012) commitment # of Social Profiles # of Users (as of mid-Feb 2012) Ease of Use Reporting (content, not UI) Posts? Notes URL CoTweet free (going http://linkgui.de/ away) Twitter only Free Free No Limited Limited by profile Twitter n/a No Yes Incumbent/previous plan HVacCN Must purchase both 55 credits (21 Standard is 12 Easy; minimal channels and users; Unlimited; accounts/34 months; at the training would be English only ExactTarget Multi-network Interface similar to free Pricing model + each channel and Unlimited; however, is however, is Closest to current tool in terms of UI/UX; SocialEngage (formerly users)= time was offering needed; interface Yes; by user, (working on http://linkgui.de/ publishing CoTweet (reduced functionality for user counts as a throttled on number of throttled on Twitter and Facebook Yes expensive offering for what you get vs. what you CoTweet Enterprise) $24,750 for 6 a special 6-month almost identical to volume, etc. Spanish and HVacCN platform learning curve) the price "credit"; you credits purchased number of credits pay for months / term (w/ a 5% current free Portuguese) purchase credits in purchased $49,500 annual surcharge) version of CoTweet packages of 5 Base cost already Connects in to our Very limited 34 users= Unlimited; included in our Multi-network existing main Radian6 reporting; no $1,700month / however, is Twitter, Facebook Radian6 contract; can Unlimited, but based on Moderate; medium More focused on true "real time", pairs well with http://linkgui.de/ Radian6 Engagement Console publishing profiles and ability to $10,200 for 6 Month to month throttled on (LinkedIn is in None/minimal All No purchase additional purchased seats training needed remainder of Radian6 offering Hhxctd platform dashboards; cost is schedule posts months / number of seats consideration) users at partially 'paid for' in advance $20,400 annual purchased $50/user/month $5.99 per month base closest offering in + $x per if user count Unlimited; Twitter, Facebook, terms of mimicking user/month… 1 user exceeds 15, YES; only 1 free Multi-network however, is LinkedIn, Foursquare, Easy; minimal existing functionality, free, next 4 (2nd to then the Unlimited, but based on report/month; EN, IT, FR, SP, JA, Yes (including bulk http://linkgui.de/ Pro publishing plan scalability Month to month throttled on Google+ Ping.fm, training would be while providing more; 5th) $15 each; Next 5 Enterprise plan purchased seats others purchased and others pending scheduling) HexBiO platform number of seats Wordpress, MySpace, needed; accessibility to reports (6th to 10th) $30 is on credit system purchased Mixi and analytics each; Next 5 (11th to recommended HootSuite 15th) $50 each Supports the most Easy; moderate platforms / Mobile training would be Pre-recorded enterprise training is offered (for an Multi-network coverage through Just launched, $1,500 month / 30 users Twitter, Facebook, Unlimited, but based on needed (to unlimited with EN, IT, FR, SP, JA, Yes (including bulk additional fee); check website for most current http://linkgui.de/ Enterprise publishing iPhone, Android, and not a lot of info $1500 per month $9,000 month / Annual, by default (additional cost LinkedIn, Foursquare, purchased seats leverage the Enterprise plan and others pending scheduling) pricing [it seems to vary, and isn't always current HhxboY platform Blackberry / shows you out there $18,000 annual for more) Google+ advanced or correct] retweets/mentions and functions) klout scores of Limited; will graph Can only view showing how many one account $15 base cost for Unlimited; tweets, retweets, 25-ish Twitter accounts feed at a time; unlimited Twitter however, is mentions, and 34 users= $269 (support team indicated Easy; easy to use http://linkgui.de/ TweetRoost Enterprise Twitter only low cost, easy to use can't publish to accounts + Month to month throttled on Twitter only messages each ? Yes ability to import RSS feeds per month they could scale to meet interface HexBiN more than one $15/user/month; 25+ number of seats Twitter account our needs) channel at a users = 50% discount purchased receives by unit of time time + followers over time Multi-network new entry to Translation into 40 Unlimited, but based on Twitter, Facebook, Yes (including bulk http://linkgui.de/ Premium publishing market; $500/month n/a Month to month 15 users ? 10 per month ? languages purchased seats LinkedIn, Posterous scheduling) Hexzrb platform unproven Gremln new entry to COMING Yes (including bulk http://linkgui.de/ Enterprise market; ? n/a ? 50 accounts 15 users ? ? ? ? SOON scheduling) Hexzrb unproven $59/month major brands we know ($354 / 6 payment types Multi-network use them; tracking and months) not stated, but limited view, but offer a Premium plan at $899/month ($5,394 / 6 (maybe be $59/month for up to Twitter, Facebook, http://linkgui.de/ Sproutsocial Deluxe publishing filtering keywords [$1,016/month Month to month 40 social accounts 'additional users appeared to be yes ? Yes months) for up to 10 users and many other restrictive inside 40 profiles LinkedIn Ho69cN platform (baseline listening); if we need to are $29/month' easy features an enterprise) offer a mobile platform factor in $29/add'l user] major brands we know Unlimited; depending on not clear; price is Multi-network use them; tracking and however, is limited view, but use case, could stated as monthly, Twitter, Facebook, all that matter to http://linkgui.de/ Argyle Social Professional publishing filtering keywords monthly $299/month 50 throttled on appeared to be yes Yes very focused on analytics be too much for but not sure what LinkedIn us HQ0Lki platform (baseline listening); number of seats easy what we need minimum term is offer a mobile platform purchased http://www.SubjectivelySpeaking.net