Web 2.0 101: Understanding Web 2.0 and its Impact on Technical Communication

web 2.0 ,[object Object],[object Object],presented by Scott Abel, The Content Wrangler, Inc.

scott abel ,[object Object],Tampa, Amsterdam, Indianapolis, New York City, San Diego, on route to Key West

advocate for change ,[object Object],[object Object],blogs, user-generated content, handhelds, virtual worlds, podcasts, geospatial positioning

the problem ,[object Object],[object Object],signage, brochures, user manuals, maps, books, websites, online help, telephone scripts

the semantic web ,[object Object],[object Object]

web 1.0 ,[object Object],[object Object],web 1.0 sites: STC website, AirCheck, IUPUI, Yahoo!, NBC, Time

web 1.0 ,[object Object],[object Object],[object Object]

web 1.0 ,[object Object],[object Object]

web 2.0 ,[object Object],[object Object]

really simple syndication ,[object Object]

without style, RSS feeds provide a less-than-desirable user experience

with style, RSS feeds provide a positive user experience

publish/subscribe ,[object Object],[object Object]

publish ,[object Object],[object Object]

old info, new views ,[object Object]

the S.I.M.I.L.E. project ,[object Object],[object Object]

Timeline ,[object Object],[object Object]

blogs ,[object Object],[object Object]

hosted software ,[object Object]

blogs for documentation? ,[object Object],[object Object]

structured blogging ,[object Object],[object Object]

incredibooks.com ,[object Object],[object Object]

wikis for documentation? ,[object Object],[object Object]

tagging ,[object Object],[object Object],[object Object]

iTunes is the secret ,[object Object],[object Object]

user-generated content ,[object Object]

video documentation ,[object Object]

social networks ,[object Object]

for additional information ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Save time. Arrange meetings in a snap --> Create “to do” lists with your cell phone --> Provide differing views of your content --> Create/share personalized radio station --> Find/rate/reuse slide show presentations --> Find a conference; rate events/speakers --> Tag content so you/others can find it later --> Create structured content using a blog --> Standards for popular content types --> Syndicate classifieds from your blog --> Mashup RSS feeds and create new ones --> Collaborate on spreadsheets/documents --> Tell others where you are/find others --> Tell others what you’re doing right now --> Watch videos of how users use your site --> Web 2.0 sites of interest

Web 2.0 101: Understanding Web 2.0 and its Impact on Technical Communication

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Web 2.0 101: Understanding Web 2.0 and its Impact on Technical Communication