1. DOP Finacle Process Document Ver1.5
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How this version is different from previous one?
 Memo pad process is included
 Loan against RD process is amended
 Tran ID to be verified in case of TD / MIS / SCSS
 HCASHPND added in NSC / KVP Closure
 CIF
Checking existence of duplicate
CIF
CDEDUP  Click on Go
 Give required parameters
 Click on Proceed
 System will show the list of CIFs as per the criteria specified.
Creation of CIF CCRC / CIFCR  Function – Add
 Click on Go
 Title – Select from searcher
 First Name – Give surname
 Last Name – Give name
 Father name
 Tax status – Select from searcher based on tax status of the
customer
 Date of Birth – DD-MM-YYYY
 Pan Card No. – Give pan no. if tax status is selected as Pan Card
 Gender – Click on relevant Radio Button
 Income – Give Amount
 Income Type – Select from drop down menu
 Occupation Type – Select from drop down menu
 Doc Type - Select code as relevant from searcher
 Doc Code – Select code as relevant from searcher. (If UID then
UID Auth must – click on radio button Yes / No)
 Unique ID – Give ID no.
 If more documents then click on expand button
 Address details in lines 1, 2, 3 (When address is given in the
line 1, using tab move on next field, system will automatically
populate Address Valid From and Country fields)
 Address valid from – Give date from which customer is staying
on the address
 Type Pin Code and City and State fields are auto populated
 TDS Table Code – Select from searcher based on Tax Status of
the customer
 Primary Relationship Manager ID - CIFRM
 Click on Submit for verification.
 Note the CIF ID
Modification Before Verification CCRC / CIFCR  Function – Reject (By Supervisor)
 Click on Submit
 User to amend details by choosing Menu Shortcut – CCRC /
CIFCR; Function – Modify
Verification of CIF Creation CCRC / CIFCR  Function – Verify
 CIF ID
 Click on Go
 Click on Submit
Modification after verification
or modification in existing CIF ID
CMRC / CIFMD  Function – Modify
 Make the necessary amendment
 Click on Submit for verification
 Supervisor to verify – Menu CMRC / CIFMD ; Function – Verify
Death of a customer CMRC / CIFMD  Function – M – Modify
 CIF ID
 Click on Go
 Customer Status – Click on Radio Button Deceased

2. DOP Finacle Process Document Ver1.5
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 Date of Death – Give date of death of the customer
 Click on Submit to Verify
 Supervisor to verify – Menu Shortcut – CMRC / CIFMD ;
Function – Verify
 Note: System will automatically suspend the CIF
Suspension of CIF CMRC / CIFMD  Function – S – Suspend
 CIF ID
 Reason Code – Select from Searcher
 Click on Go
 Click on Submit to Verify
 Supervisor to verify – Menu Shortcut – CMRC / CIFMD ;
Function – Verify
 Similarly Un-suspend the CIF – Choose Function – U –
Unsuspend
Merger of CIF HCCA  Function – Modify
 Account no. which is to be transferred
 Click on Go
 New CIF ID – Give new CIF ID under which the a/c is to be
transferred
 Change name if need be ( In case of death of primary a/c
holder or certificate transfer cases)
 Reason Code – Select from searcher
 Click on Submit for verification
 Supervisor to verify – Menu Shortcut – HCCA ; Function – Verify
CIF Search HCRV  Give CIF ID
 Click on Go – System will fetch the name
 Click on Go
 System will show CIF details
 Click on Account tab
 Click on Go
 System will show list of all accounts attached to the CIF
Inquiry on Customer HCUDET  CIF ID
 Click on Go
 Viewing / Printing Reports
How to print or view reports HPR  Click on Go
 Click on Go
 Select report by checking the box
 Click on Print in case report is to printing
 Click on Print Screen for viewing the document
 SB A/c
Opening a new SB A/c CASBAO/QDESA  Function – Open
 CIF
 Scheme Code – Select from searcher
 Click on Go
 Mode of Operation - Select from Searcher
 No. of Docs – Give the number of documents taken from the
customer and accordingly give the document details.
 Doc Code – Select from searcher
 Doc Date – Give the date on the document
 Click on Submit for Verification
 Note the A/c No.
Modification Before Verification CASBAOM/QDEMSABV  Function – Modify
 A/c ID – Give the newly opened a/c no.
 Click on Go
 Make the necessary amendment
 Click on Submit for verification

3. DOP Finacle Process Document Ver1.5
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Verification of SB a/c opening CASBAV/QDESAVF  Function – Verify
 Temporary A/c ID – Give the newly opened a/c no.
 Click on Go
 Click on Submit
Modification after verification
or modification in existing CIF ID
CASBAM/QDEMSA  Function – Modify
 A/c ID
 Click on Go
 Make the necessary amendment
 Click on Submit for verification
 Supervisor to verify – Menu Shortcut – CASBAM/QDEMSA ;
Function – Verify
Funding of the Account CTM  Function – Add
 Function Type – Deposit
 Click on Go
 A/c Id
 Amount
 Click on Post
 Note the Tran ID
 Supervisor to Verify – Menu Shortcut – CTM ; Function V–
Verify
CXFER  Function – Add
 Click on Go
 Dr A/c ID
 Verify Signatures
 Cr A/c ID
 Amount
 Mode of Transaction – Cheque / Withdrawal Slip
 If cheque then update cheque date & cheque no.
 Check Mode of Operation
 Click on Post
 Note the Tran ID
 Supervisor to Verify – Menu Shortcut – CXFER ; Function V–
Verify
Printing of Pass Book HPBP  A/c ID
 Print
 If continue print then choose Modify
Closing of Account HCAAC / CLOSE  Function –Z
 A/c ID – SB A/c to be closed
 Balance – Check Transfer Box if Balance is there / Uncheck
Transfer Box if Balance is zero
 Transaction Type – If Balance Transfer Box is checked, Select
Cash or Transfer
 Transfer A/c ID – Another SB A/c or Post Master Cheque A/c if
Transfer selected in Transaction Type
 Click on Go
 Click on Closure Tab
 Note the Tran ID
 System will do the validation checks like unused cheque
leaves, Standing Instructions, Credit A/c etc. Act on these
validations and then close the a/c
 Select Reason Code from the searcher
 Click on Submit to Verify
 Supervisor to Verify – Menu Shortcut – HCAAC/CLOSE;
Function – V – Verify.
Find out the new account for old
account
CNAC  SOL ID_A/c Type_Old A/c No.
 Click on Submit

4. DOP Finacle Process Document Ver1.5
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Changing the status of the
customer from Minor to Major
HCBM  Report To – Type name or designation of the person to whom
report is to be given
 Change Status to Major – N
 Select Date Range
 Click on Submit
 HPR to view report
 Customer Modification:
o CIF Modification – Change Minor Flag
o A/c Modification – Mode of Operation, Document Details
A/c Balance Inquiry HACCBAL  A/c ID
 Click on Go
 Click on Go
A/c Transaction Enquiry HACLI  A/c ID
 Click on Go
 Click on Go
Account Details Enquiry HACCDET  A/c ID
 Click on Go
 Click on Go
 Inventory Management
Add Inventory – CSD to HO HIMC  Function – Add
 Click on Go
 From Location Class – ZZ
 From Location Code – EXT
 To Location Class – DL
 To Location Code – DL
 Click on Accept
 Select Inventory Class / Type – from searcher
 Inventory Alpha
 Start No.
 End No.
 Validate
 If another inventory is to be added then click on Add otherwise
Click on Submit
 Note Inventory Tran ID
 Function – Verify (Custodian to Verify)
 Inventory Tran ID – Give inventory tran ID to be verified
 Click on Authorize Details Tab
 Click Authorizer button against which is written Not Authorized
 Custodian to give password
 Repeat above step for another Authorizer if any
 Click on Submit
Add Inventory HO to SO HCCS  HO to do this function
 Select New Context Sol ID from the searcher
 Click on Submit
 No verification required
HIMC  HO to do this function
 Function – Add
 Click on Go
 From Location Class – ZZ
 From Location Code – EXT
 To Location Class – DL
 To Location Code – DL
 Click on Accept
 Select Inventory Class / Type – from searcher
 Inventory Alpha
 Start No.

5. DOP Finacle Process Document Ver1.5
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 End No.
 Validate
 If another inventory is to be added then click on Add otherwise
Click on Submit
 Note Inventory Tran ID and send stationery to SO
 SO User / Custodian will verify upon receipt of stationery
from HO
 Menu Shortcut – HIMC
 Function – Verify
 Inventory Tran ID - Give inventory tran ID to be verified
 Click on Authorize Details Tab
 Click Authorizer button against which is written Not Authorized
 Custodian to give password
 Repeat above step for another Authorizer if any
 Click on Submit
Add Inventory SO / HO to
Employee
HIMC  Function – Add
 Click on Go
 From Location Class – DL
 From Location Code – DL
 To Location Class – EM
 To Location Code – Employee ID
 Click on Accept
 Select Inventory Class / Type – select from searcher
 Inventory Alpha
 Start No.
 End No.
 Validate
 If another inventory is to be added then click on Add otherwise
Click on Submit
 Note Inventory Tran ID
 Function – Verify
 Inventory Tran ID - Give inventory tran ID to be verified
 Click on Authorize Details Tab
 Click Authorizer button against which is written Not Authorized
 Custodian to give password
 Repeat above step for another Authorizer if any
 Click on Submit
Split Inventory – Own Location HISAI  Function – Split (Note – employee ID will be frozen)
 Select Inventory Class / Type – from searcher
 Click on Go
 Items Per Unit – No. of Leaves in a cheque book
 No. of Units – No. of Cheque Books
 Note the multiplication of above 2 should be equal to total
no. of leaves being split
 This entry is NOT required to be verified.
Split Inventory – Other Location HISIA  Function – Split
 Employee ID
 Select Inventory Class / Type
 Click on Go
 Items Per Unit – No. of Leaves in a cheque book
 No. of Units – No. of Cheque Books
 Note the multiplication of above 2 should be equal to total
no. of leaves being split
 Click on Submit
 This entry is NOT required to be verified.
Merge Inventory – Own HIMAI  Function – Merge (Note – employee ID will be frozen)

6. DOP Finacle Process Document Ver1.5
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Location  Select Inventory Class / Type
 Inventory Serial No.
 Click on Go
 See Cheque Details
 Click on Submit
 This entry is NOT required to be verified.
Merge Inventory – Other
Location
HIMIA  Function – Merge
 Select Inventory Class / Type
 Employee ID
 Inventory Serial No.
 Click on Go
 See Cheque Details
 Click on Submit
 This entry is NOT required to be verified.
 Cheque Book Maintenance
Issue Across the Counter Cheque
Book
HICHB / HICHBA  Function – Issue
 Ack. Obtained – Yes
 A/c ID
 Cheque Type - CHQ
 Click on Go
 Cheque With – Note: It is important to check the employee
code here
 Select Cheque Book (FIFO Method) by checking the box
 Note: More than one cheque-book can be issued to the
customer by checking more than one box.
 Click on Submit for Verification
 Supervisor to verify – Menu Shortcut – HICHB/HICHBA ;
Function – Verify
Enquiry of Cheque Book HCHBI  Function – Inquiry
 A/c ID
 Click on Go
 View Details by clicking in expand icon
 See the individual cheque status
 Lien Maintenance
Marking Lien on A/c HALM  Function – Add
 A/c ID
 Click on Go
 New Lien Amount – Give the amount to be blocked
 From Effective Date – today’s date
 Lien Reason – Select from searcher
 Click on Submit to Verify
 Supervisor to verify – Menu Shortcut – HALM ; Function –
Verify
 Note to show the effect on a/c balance in HACLI and show the
lien amount in HACCBAL
Removing Lien on A/c HALM  Function – Modify
 A/c ID
 Click on Go
 Amount - 0
 Click on Submit to Verify
 Supervisor to verify – Menu Shortcut – HALM ; Function –
Verify
 Note to show the effect on a/c balance in HACLI and show the
lien amount in HACCBAL
 Freezing of A/c
Freezing of A/c HAFSM  Function – Freeze

7. DOP Finacle Process Document Ver1.5
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 A/c ID
 CIF ID (Note: you can freeze all a/cs under a CIF by giving only
the CIF ID and not giving the A/c ID)
 Freeze Code – Total / Debit / Credit
 Freeze Reason Code from the searcher
 Click on Go
 Check box the a/c for which freeze to be placed.
 Click on Submit for verification
 Supervisor to verify –Menu Shortcut – HAFSM ; Function –
Verify
Unfreezing of A/c HAFSM  Function – Unfreeze
 CIF ID / A/c ID
 Select A/c from the cheque box
 Click on Submit for verification
 Supervisor to verify – Menu Shortcut – HAFSM ; Function –
Verify
 Stop Payment of Cheque
Marking Stop Payment of
Cheque
HSPP/CHSTOP  Function – Stop Pay
 A/c ID
 Begin Chq. No.
 No. of Leaves (Note: You can mark a stop payment of more
than one cheque but all cheques should be in series)
 Click on Go
 Payee Name - Optional
 Cheque Amt - Optional
 (Note – Payee Name and Cheque Amt need not be given in
case of stop payment of cheque series)
 Reason Code – select from searcher
 Click on Submit for verification
 Note: Show the implication of posting a debit transaction
using the stopped cheque
Verification of Stop Payment HSPPAU  Supervisor to verify
 Function – Verify
 A/c ID
 Click on Submit
 Note: Show the implication of posting a debit transaction
using the stopped cheque
Revoking Stop Payment of
Cheque
HSPP/CHSTOP  Function – Revoke Stop Pay
 A/c ID
 Begin Chq. No.
 Click on Submit for verification
Verification of Stop Payment HSPPAU  Supervisor to verify
 Function – Verify
 A/c ID
 Click on Submit
Stop Payment Letter Generation HPR  Show the stop payment letter generated by the system
Stop Payment Report HSPRG/CHSTPR  Report To – Give the name or designation of the person to
whom report is to be given
 From Date
 To Date
 Status – Stop Pay or Revoke Stop Pay – select appropriately
 Click on Submit
 Standing Instructions Maintenance
SI Maintenance HSSIM/HSIM  Function – Add
 Click on Go
 CIF ID

8. DOP Finacle Process Document Ver1.5
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 SI Frequency – Monthly
 Date - Select from 1 – 31
 Holiday – N
 Next Execution Date
 Click on Instruction Details Tab
 CCY – INR
 A/c ID
 Debit / Credit – Click on Debit radio Button
 Amt Type - Fixed
 Amt – SI Amount
 Click on Add
 A/c ID
 Debit / Credit – Click on Credit radio Button
 Amt Type - Fixed
 Amt – SI Amount
 Click on Submit for Verification
 Note SI Serial No.
 Supervisor to verify – Menu Shortcut – HSSIM/HSIM ; Function
– Verify
 Vault Transaction
Cash Advance From Treasurer HTM  Function Code – Add
 Transaction Type / Subtype: C/CT
 Record – 1 screen will appear
 Dr A/c – PA Cash A/c
 Dr Amount – Amount of cash advance
 Click on Add
 Record – 2 screen will appear
 Cr A/c – Vault A/c
 Cr Amount (Or click on Contra Amount Button)
 Post to Verify – Note Tran ID
 Supervisor to Verify – Menu Shortcut – HTM ; Function Code –
Verify
Cash Submit To Treasurer HTM  Function Code – Add
 Transaction Type / Subtype: C/CT
 Record – 1 screen will appear
 Dr A/c – Vault A/c
 Dr Amount – Amount of cash submitted
 Click on Add
 Record – 2 screen will appear
 Cr A/c – PA Cash A/c
 Cr Amount (Or click on Contra Amount Button)
 Post to Verify – Note Tran ID
 Supervisor to Verify – Menu Shortcut – HTM ; Function Code –
Verify
 Rectification of Wrong Posting
Rectification of Wrong Cash
Deposit (eg. Amount ‘X’ is
posted as Amount ‘Y’
CTM  Wrong Entry:
 Amount Y would already have been posted in the customer
a/c. Menu Shortcut – CTM; Function – Add; Function Type –
Deposit
 Reversal Entry:
 Menu Shortcut – CTM
 Function – Add
 Function Type – Withdrawal
 A/c ID where wrong entry was posted
 Amount – Y
 Tran Particulars: Reversal of Wrong Cash Deposit

9. DOP Finacle Process Document Ver1.5
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 Post
 Note the Tran ID
 Supervisor to Verify – Menu Shortcut – CTM ; Function V–
Verify
 Correct Entry:
 Menu Shortcut – CTM
 Function – Add
 Function Type – Deposit
 A/c ID
 Amount – X
 Post
 Note the Tran ID
 Supervisor to Verify – Menu Shortcut – CTM ; Function V–
Verify
 Office A/c
Parking of Unposted Amount
where Credit a/c no. is wrong
CTM in case of cash /
CXFER in case of a/c
transfer
 Function – Add
 Function Type – Deposit / Withdrawal
 Click on Go
 A/c No. – Sundry A/c (in CXFER give this as credit a/c ID)
 Amount
 Transaction Particulars – Give suitable narration so that the
entry can be identified at the time of reversal
 Option – G – Partitioning Details
 Partitioning A/c ID – Ref A/c ID of Teller / Cust. A/c ID
 Post – Note Tran ID
 Supervisor to Verify – Menu Shortcut – CTM / CXFER ; Function
– Verify
Reversal of Funds HTM  Function Code – Add
 Transaction Type / Sub-Type – T/CI
 Click on Go
 Record 1 screen will appear
 Debit A/c ID – Sundry A/c ID
 Restore Values – A – Additional Part Tran Details – Click on Go
 Click Go on next screen
 List of records of the same amount will appear
 Select the right record by checking the box
 Click on Accept
 Restore Values – G – Partitioning Details – Click on Go
 Entity ID – Teller a/c id of person reversing the entry
 Click on Accept
 Click on Add
 Record 2 screen will appear
 Click Credit Radio Button
 Credit A/c ID - Correct A/c ID of the customer
 Amount – click on contra amount icon
 Post to Verify – Note Tran ID
 Supervisor to Verify – Menu Shortcut – HTM ; Function – Verify
Ledger A/c Inquiry HACLINQ  A/c ID – Office A/c ID
 Click on Go
 Click on Go
 Term Deposit (TD)
Open TD CMISAOP/ MISAO  Function – Open
 CIF ID
 Product Grp – TD
 Scheme Code – select from searcher
 Click on Go

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 Mode of Operation – select from searcher
 Dep Amt – Amount of TD
 Interest Credit A/c – Leave blank for Cash, SB A/c for SI to SB,
Post Master Cheque A/c for PMC
 Documents Received – Yes
 No. of Documents Received
 Doc Details – give all document details
 Nomination Details – give all nomination details if selected Yes
 Renewal Option – Principal Only
 Create Transaction - Yes
 In case of ECS Option:
o ECS – Yes
o Flow Code – IO
o Amt Type – P – PCNT
o Pcnt – 100%
o Other Party A/c ID – Beneficiary A/c No.
o Other Party Name – Beneficiary Name
o Other Bank Code – Pick from Searcher
o Other Branch Code – Pick from Searcher
 Click on Flow Details Tab
 Click on Submit to Verify
 Note the A/c ID & Tran ID
Modify TD a/c before
verification
CMISAOPM/MISAMBV  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit
Verify TD A/c Opening CMISAOPV/ MISAVF  Function – Verify
 A/c ID
 Click on Go
 Click on Submit
 Through HTM verify the Tran ID
Modify existing TD A/c CMISAM /MISAMAV  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut - CMISAM /MISAMAV;
Function – Verify
Close TD A/c HCAACTD/TDACTCL  Function – L – Trial Close
 A/c ID
 Click on Go
 Click on Closure Details Tab
 Close Mode – Select Cash / Transfer
 Click on Closure Exceptions Tab
 Closure Reason - Select from the Searcher
 Click on Submit
 Generate Report through HPR and file with doc. Payment is to
be made as per the report.
 Function Z – Close
 A/c ID
 Click on Go
 Click on Closure Details Tab
 Close Mode – Select Cash / Transfer
 Click on Closure Exceptions Tab
 Closure Reason - Select from the Searcher

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 Click on Submit for verification
Verify closure of TD A/c HCAACVTD/TDACTCLV  Function – Verify
 A/c ID
 Click on Go
 Click on Closure Details Tab
 Click on Closure Exceptions Tab
 Click on Submit – Note Tran ID
Payment of Cash After Closure HCASHPND  Function – Process
 Give Tran ID or TD A/c ID
 Click on Go
 Click on Serial No.
 Post
 This process does not require verification
Closure of TD upon Death of
Customer
CMRC / CIFMD  Function – M – Modify
 CIF ID
 Click on Go
 Customer Status – Deceased
 Date of Death – Give DOD of customer
 Click on Submit to Verify
 Supervisor to verify – Menu Shortcut – CMRC / CIFMD ;
Function – Verify
HCAACTD  Function Z – Close
 A/c ID
 Closure Value Date – Previous completed year of TD tenure
 Click on Go
 Click on Closure Details Tab
 Collect Penal Flag – No
 Close Mode – Only Postmaster Cheque or A/c Transfer
 Click on Closure Exception Tab
 Closure Reason – DTCLM
 Click on Submit for verification
HCAACVTD/TDACTCLV  Function – Verify
 A/c ID
 Click on Go
 Click on Closure Details Tab
 Click on Closure Exception Tab
 Click on Submit - Note the Tran ID
 MIS
Inquiry on holding amount of an
existing MIS A/c holder
CLIMIT  CIF ID or A/c ID
 Click on Submit
Closure Upon Death of First of
the Joint A/c Holder where
amount is more than the
prescribed MIS limit
CMRC  Function – M – Modify
 CIF ID of First Holder
 Click on Go
 Customer Status – Click on Deceased
 Date of Death – Enter DOD of customer
 Click on Submit to Verify
 Supervisor to verify – Menu Shortcut – CMRC / CIFMD ;
Function – Verify
HCAACTD  Function Z – Close
 A/c ID
 Closure Value Date – Date of Death
 Withdrawn Amount – Excess Amount from MIS Limit
 Click on Go
 Click on Closure Details Tab
 Collect Penal Flag – No

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 Close Mode – Select Transfer
 Repayment A/c ID – SB A/c or Post Master Cheque A/c
 Click on Closure Exception Tab
 Closure Reason - DTCLM
 Click on Submit for verification – Note Tran ID
HCAACVTD/TDACTCLV  Function – Verify
 A/c ID
 Click on Go
 Click on Closure Details Tab
 Click on Closure Exception Tab
 Click on Submit - Note the Tran ID
HCCA  Function – Modify
 Account no. – MIS A/c ID
 Click on Go
 New CIF ID – Give new CIF ID of the survivor
 Change name – Yes
 Reason Code
 Click on Submit for verification
 Supervisor to verify – Menu Shortcut – HCCA ; Function – Verify
CMISAM  Function – Modify
 A/c ID – MIS A/c ID
 Click on Go
 Mode of Operation – Self
 Submit to Verify
 Supervisor to verify using CMISAM; Function – Verify
Enquiry of Unpaid TD / MIS /
SCSS Interest lying in Sundry
A/cs
HIOT  Sold ID
 Click on OAP Button
 A/c ID – Interest Sundry A/c No. of TD / MIS / SCSS
 Give Start Amount & End Amount as Interest Amount
 Filter – Select Partially or Unresponded
 Ref No. – TD / MIS / SCSS A/c No.
 Click on Go
 Next Screen – Unpaid Interest amounts if any are reflected
Payment of TD / MIS / SCSS
Interest by Cash from Sundry
A/c
HTM  Function Code – Add
 Transaction Type / Sub Type – C/NP
 Click on Go
 Debit A/c ID – Sundry A/c No. of TD / MIS / SCSS Interest
 Amount
 Ref No. – TD / MIS / SCSS A/c No.
 Restore Values – A – Additional Part Tran Details
 Click on Go
 Next Screen
 Ref No. – TD / MIS / SCSS A/c No.
 Click on Go
 Next Screen
 Click on Check Box against the entry
 Click on Accept
 Click on Post and Note the Tran ID.
 Supervisor to verify using Menu Shortcut – HTM; Function – V –
Verify
Rest entire processes are same as in TD A/c. Menu Shortcuts are also same.
 SCSS
Entire processes are same as in TD A/c. Only one amendment; Select Scheme Code at the time of Opening the SCSS A/c. Note
menu shortcuts are different from TD A/c.
Death Closure within Lock-in
Period
HACXFRSC  Function – T – Transfer
 Click on Go

13. DOP Finacle Process Document Ver1.5
Page | 13
 A/c ID
 Target Scheme Code – Give Exceptional Scheme Code for SCSS
 Select Target GL Subhead Code
 Click on Submit. Note Instruction No.
 Supervisor to verify using HACXFRSC; Function - Verify
 HPR – View Report
HINTTM Only Supervisor can close the a/c which is to be verified by
Postmaster
 Function – M – Modify
 A/c ID – SCSS A/c ID
 Click on Go
 Interest Table Code – Delete present value and select SBRATE
from the searcher
 From Date – Date of death
 Click on Submit to verify
 Supervisor to Verify – Menu Shortcut – HINTTM; Function – V –
Verify
HCAACTD  Function Z – Close
 A/c ID
 Click on Go
 Closure Value Date – Will be automatically given by the system
as the date of death
 Withdrawn Amount – Excess Amount
 Click on Closure Details Tab
 Collect Penal Flag – No
 Close Mode – Transfer
 Repayment A/c ID – SB A/c or Post Master Cheque
 Click on Closure Exception Tab
 Closure Reason - DTCLM
 Click on Submit for verification –
 Supervisor to Verify – Menu Shortcut – HCAACVTD; Function –
V – Verify; Note Tran ID
In case of premature closure of
SCSS – where Lien has been put
for the extra interest
 In Sanchay Post interest of first day is paid in advance
 In finacle there will be interest adjustment after migration.
 Customer will get one day interest less. So to avoid reduction
of interest in FINACLE in the immediate quarter HIARM interest
adjustment entries are done.
 During Pre-mature closure of SCSS account, system will pay 1
day interest in excess in finacle to collect user has to manually
lift the lien and collect the 1 day interest given in HIARM menu
and close the account. This is applicable only in case of
premature closure of scss account and for migrated accounts
only.
 Office Acct ending with 0323 will be used to credit the same.
There is no automatic adjustment as it is a Lien. The user needs
to do a CXFER to collect the same.
 Process in case of premature closure of an account for any date
between migration date and the 1st quarter of interest
application by Finacle:-
a. Post office to refer to the file provided by SDC for interest
adjustment for the account to be closed. (File will be shared as
part of migration by Infosys to SDC)
b. Invoke CTM (in case of cash)/ CXFER (in case of debit to SB
account) to collect the amount of adjustment (noted down in
point a) and credit office account specially created for this
adjustment.
c. Invoke HCAACTD to close the SCSS account

14. DOP Finacle Process Document Ver1.5
Page | 14
 RD A/C
Open RD A/c CRDOAAC/RDAOCM  Function – Open
 CIF ID
 Scheme Code – RDIPN
 Click on Go
 Mode of Operation - Select from Searcher
 Monthly Installment – Give RD Installment Amount
 Transaction Required – Yes
 No. of Installments
 Documents Recd - Yes
 No. of Documents Recd – Give no. of documents
 Doc Code – Select from Searcher
 Click on Flow ID Tab
 Click on Submit for verification. Note RD A/c ID and Tran ID
Modify RD A/c before
verification
CRDOAACM/RDMAO  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit
Verify RD A/c Opening CRDOAACV/RDAOVF  Function – Verify
 A/c ID
 Click on Go
 Click on Submit
Modify existing RD A/c CRDACM / RDAMM  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut – CRDACM / RDAMM;
Function – Verify
RD A/c Transaction Posting RDAMT/CRDP  Function – Add
 Transaction Type – Cash / Transfer – Customer Induced
 Click on Go
 RD A/c No.
 Amount (If you put more amount it will automatically pick the
no. of installments)
 Mode of Payment – Click on Cheque or Withdrawal Slip (If
cheque is selected then give cheque date and cheque no.)
 A/c ID – Give SB A/c no.
 Click on Submit for Posting by Verifier. Note Tran ID
 Verification Process:
 Menu Shortcut – CRDP
 Function – Post
 Tran ID
 Click on Go
 Click on Submit
Close RD A/c CRDCAAC/RDACLM  Function – L – Trial Close
 A/c ID
 Click on Go
 Close Mode – Cash / Transfer
 Click on Check Box Close
 Close Reason – Select from the searcher
 Click on Accept
 Click on Submit
 View / Print Report using HPR
 Function – Z – Close

15. DOP Finacle Process Document Ver1.5
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 A/c ID
 Click on Go
 Click on Check Box Close
 Close Reason – Select from searcher
 Click on Accept
 Click on Submit for Verification.
 Supervisor to Verify – Menu Shortcut - CRDCAAC/RDACLM;
Function – V – Verify. Note the Tran ID
Closure within 3 years  User should be careful while closing RD account. System will
only THROW EXCEPTION if the RD account is closed within the
lock in period. Counter PA should not accept the EXCEPTION
and should not proceed further. If the EXCEPTION is accepted,
system will allow CLOSURE within LOCK in period.
Migrated account where default
fee has not been collected in
Sanchay post
 Default fee is put as a lien on RD account.
 During closure the default fee will be deducted by the user
before paying the closure proceeds to the customer.
 The LIEN marked should be lifted (MODIFIED) using HALM
menu and proceed for closure using CRDCAAC menu
 PPF A/c
Open PPF A/c CPPFAO/PPFAO  Function – Open
 CIF ID
 Click on Go
 Mode of Operation - Select from Searcher
 A/c Documents Recd – Yes / No
 No. of Documents Recd (If Yes)
 Nomination Details If Any
 Document Details If Any
 Click on Submit for Verification. Note A/c ID
Modify PPF A/c before
verification
PPFAMBV/CPPFAOM  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit
Verify PPF A/c Opening CPPFAV  Function – Verify
 A/c ID
 Click on Go
 Click on Submit
Transfer-in of a PPF a/c from
Bank or a non-CBS PO to a CBS
PO
CPPFAO/PPFAO  Function – Open
 CIF ID
 Click on Go
 A/c Opening Date – change to the date when a/c was opened
originally as per the documents

 Mode of Operation - Select from Searcher
 A/c Documents Recd – Yes / No
 No. of Documents Recd (If Yes)
 PPF Maturity Date – Change appropriately (Financial year
closing date of the 16th FY)
 A/c Opening Mode – Click on Transfer button
 Old A/c No.
 Old Bank Branch Details
 Advice of Transfer No.
 Nomination Details If Any
 Document Details If Any
 Click on Submit for Verification. Note A/c ID
CPPFAV  Function – Verify

16. DOP Finacle Process Document Ver1.5
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 A/c ID
 Click on Go
 Click on Submit
 Make transactions file from the ledger sheet that came along
with the documents.
 Save file for uploading
CTUPLD  A/c No. – PPF A/c No.
 File Name – Give File Name
 Click on Submit
 Visit HPR menu shortcut to see the upload status
 Supervisor to Verify using Menu Shortcut – CTUPLD; Function –
Verify
Modify existing PPF A/c PPFAMAVF/CPPFAM  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut - PPFAMAVF/CPPFAM;
Function – Verify
Funding of PPF A/c CPDTM  Function – Add
 Transaction Type / Sub-Type – Cash / Transfer
 Type – N – Normal Contribution
 Click on Go
 A/c No. Credit – PPF A/c ID
 A/c No. Debit – SB A/c or Sundry A/c if Transfer selected
 Amount
 Click on Submit for verification. Note Tran ID
 Supervisor to Verify – Menu Shortcut – CPDTM; Function – V –
Verify
Withdrawal from PPF A/c CPWTM  Function – Add
 Tran Type / Sub-Type – Cash / Transfer
 Type – N – Normal Withdrawal
 Click on Go
 Cr A/c ID If Transfer selected
 Dr A/c ID – PPF A/c ID
 Amount
 Click on Submit for Verification. Note the Tran ID
 Supervisor to Verify – Menu Shortcut – CPWTM; Function – V –
Verify
Transfer in / Out of PPF A/c –
CBS Office to CBS Office
HACXFSOL  Source SOL ID – ID of PO where PPF A/c is existing
 Target SOL ID – ID of New PO where PPF a/c has to be
transferred
 A/c No – PPF A/c No.
 Trial Mode – No
 Click on Submit for verification. Note Instruction No.
 Supervisor to Verify. Menu Shortcut – HACXFSOL; Function – V
– Verify
Zeroing of interest for the
financial year in case of
Transfer-out to Bank
HINTTM  Function – M – Modify
 A/c ID – PPF A/c ID
 Click on Go
 Interest Table Code – Delete present value and select ZERO
from the searcher
 From Date – 01-04-YYYY
 Click on Submit to verify
 Supervisor to Verify – Menu Shortcut – HINTTM; Function – V –
Verify

17. DOP Finacle Process Document Ver1.5
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Closure of PPF A/c HCAAC / CLOSE  Function – Z – Close
 A/c ID – PPF A/c ID
 Balance – Check Transfer Box if Balance is there / Uncheck
Transfer Box if Balance is zero
 Transaction Type – Select Cash or Transfer if Balance Transfer
Box is checked
 Transfer A/c ID – SB A/c or Post Master Cheque A/c if Transfer
selected in Transaction Type
 Click on Go
 Click on Closure Tab
 Note the Tran ID
 Select Reason Code from the searcher
 Click on Submit to Verify
 Supervisor to Verify – Menu Shortcut – HCAAC/CLOSE;
Function – V – Verify
 NSS A/c
Withdrawal Transactions CTM / CXFER  Follow process for CTM for Cash Withdrawal or CXFER for A/c
Transfer
 Show HACLI for TDS recovery in case of > INR 2500
withdrawal of NSS 87 Scheme
Closure of NSS A/c HCACC  Take TDS Before Closure (For NSS 87 Cases only)
 Function – O – Collect
 A/c ID
 Click on Go
 Expand Icon against Closure Charges Amount
 Click on Accept
 Click on Submit to Verify
 Supervisor to Verify – Menu Shortcut – HCACC; Function – V –
Verify
HAFSM  Function – U – Unfreeze
 A/c ID
 Click on Go
 Select Entry by clicking on Check Box
 Click on Submit to verify
 Supervisor to verify – Menu Shortcut – HAFSM; Function V –
Verify
HCAAC / CLOSE  Function – Z – Close
 A/c ID – NSS A/c to be closed
 Balance – Check Transfer Box if Balance is there / Uncheck
Transfer Box if Balance is zero
 Transaction Type – Select Cash or Transfer if Balance Transfer
Box is checked
 Transfer A/c ID – SB A/c or Post Master Cheque A/c if Transfer
selected in Transaction Type
 Click on Go
 Click on Closure Tab
 Note the Tran ID
 Select Reason Code from the searcher
 Click on Submit to Verify
 Supervisor to Verify – Menu Shortcut – HCAAC/CLOSE;
Function – V – Verify
 NSC A/c
Open NSC A/c CSCOAAC/NSCAO  Function – O – Open
 NSC Type – Select NSC8 or NSC9
 CIF ID
 NC4a Receipt No. – Enter no. if certificates are not available in

18. DOP Finacle Process Document Ver1.5
Page | 18
the stock
 Click on Go
 Mode of Operation - Select from Searcher
 Total Deposit Amount
 Denomination Amount – Select denomination
 No. of Units
 Add new if more denominations to be given
 Transaction Type – Click on Cash / Transfer
 If Transfer is selected then enter Dr A/c ID and cheque details
 Click on Submit for verification. Note new Regn No.
Modify NSC A/c before
verification
CSCOAACM/NSCAMBV  Function – Modify
 Registration No.
 Click on Go
 Amend details
 Click on Submit for verification
Verify NSC A/c Opening CSCOAACV/NSCAOVF  Function – Verify
 Registration No.
 Click on Go
 Click on Submit Note A/c Nos. & Tran IDs
 System will generate A/c No. for each Denomination
Modify existing NSC A/c CSCACM/NSCAM  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut - CSCACM/NSCAM;
Function – V – Verify
Print NSC Cert. HDRP  Cif ID
 From A/c ID
 To A/c ID
 Click on Go
 Click on Submit
 Complete the print commands
Closing NSC & KVP A/c CSCCAAC/NSCAC  Function – L – Trial Close (For trial closure use HCAACTD)
 Product Type – Select NSC or KVP
 CIF ID
 Registration No.
 Click on Go
 Select NSCs for closure one by one by checking the Close Box
 Repayment Mode – Select Cash or Transfer
 If Transfer is selected then give Repayment A/c ID as SB A/c or
Postmaster Cheque A/c
 Closure Reason - Select from the Searcher
 Click on Submit
 Generate Report through HPR and file with doc
 Function Z – Close
 Product Type – Select NSC or KVP
 CIF ID
 Registration No.
 Click on Go
 Select NSCs for closure one by one by checking the Close Box
 Close Mode – Select Cash or Transfer
 If Transfer is selected then give Repayment A/c ID as SB A/c or
Postmaster Cheque A/c
 Closure Reason - Select from the Searcher
 Click on Submit for verification –

19. DOP Finacle Process Document Ver1.5
Page | 19
 Supervisor to verify using Menu Shortcut – CSCCAAC/NSCAC;
Function – V – Verify
 Go to HPR menu and view closure report. Note Tran IDs
 If Cash Mode is selected then process through HCASHPND
NSC Premature Closure in case
of death of the holder i.e.
closure before the maturity date
or KVP Premature Closure in
case of death of the holder i.e.
closure before 2 years and 6
months from KVP account open
date
CSCAAC / NSCAC Modify CIF as deceased using CMRC
 Function Z – Close
 Product Type – Select NSC or KVP
 CIF ID
 Registration No.
 Close Value Date – Date of Death
 Click on Go
 Select NSCs for closure one by one by checking the Close Box
 Close Mode – Transfer
 Repayment A/c ID as SB A/c or Postmaster Cheque A/c
 Closure Reason - DTCLM
 Click on Submit for verification – Note Tran IDs
 Supervisor to verify using Menu Shortcut – CSCCAAC/NSCAC;
Function – V – Verify
 KVP
Modify Existing Details CSCACM/NSCAM  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut – CSCACM/NSCAM;
Function – Verify
Certificate Transfer HCCA  Function: M – Modify
 A/c ID
 Click on Go
 New CIF ID – Give the CIF ID of the customer in whose name
the certificates are to be transferred
 Modify A/c Name – Yes
 Reason Code – T
 Click on Submit to verify
 Supervisor To Verify – Menu Shortcut – HCCA; Function – Verify
 Exceptional Schemes
Transfer of A/c to Exceptional
Scheme
HACXFRSC  Function – T – Transfer
 Click on Go
 A/c ID
 Target Scheme Code – Give Exceptional Scheme Code
 Select Target GL Subhead Code
 Click on Submit. Note Instruction No.
 Supervisor to verify – Menu Shortcut – HACXFRSC; Function –
Verify
 HPR – View Report
 Discontinued Scheme Transactions
Cash Payment of Principle HTM  Function Code – Add
 Transaction Type / Sub Type – C/NP
 Click on Go
 Debit A/c ID – Sundry A/c No. of Discontinued Scheme
 Amount
 Ref No. – Old A/c No. of Discontinued Scheme
 Restore Values – A – Additional Part Tran Details
 Click on Go
 Next Screen
 Ref No. – Old A/c No. of Discontinued Scheme

20. DOP Finacle Process Document Ver1.5
Page | 20
 Click on Go
 Next Screen
 Click on Check Box against the entry
 Click on Accept
 Click on Post and Note the Tran ID.
 Supervisor to verify using Menu Shortcut – HTM; Function – V –
Verify
Cash Payment of PMI Amount
calculated manually
CTM  Function – Add
 Type – Withdrawal
 Click on Go
 A/c ID – Sundry A/c No. of Interest on Discounted Scheme
 Amount
 Click on Post and Note the Tran ID.
 Supervisor to verify using Menu Shortcut – CTM; Function – V –
Verify
Transfer of Principle Amount
into SB A/c or Payment by Post
Master Cheque A/c
HTM  Function – A – Add
 Transaction Type / Sub Type: T/CI
 Click on Go
 Record 1 screen appears
 Part Tran Type: Debit
 A/c ID – Sundry A/c No. of Discontinued Scheme
 Amount
 Ref No. – Old A/c No. of Discontinued Scheme
 Restore Values – A – Additional Part Tran Details
 Click on Go
 Next Screen
 Ref No. – Old A/c No. of Discontinued Scheme
 Click on Go
 Next Screen
 Click on Check Box against the entry
 Click on Accept
 Click on Add
 Record 2 screen appears
 Part Tran Type: Credit
 A/c ID – SB A/c or Post Master Cheque A/c
 Amount or click on get contra amount icon
 Click on Post. Note the Tran ID
 Supervisor to Verify – Menu Shortcut – HTM; Function – V –
Verify
Transfer of PMI Amount into SB
A/c or Payment by Post Master
Cheque A/c
CXFER  Function – Add
 Click on Go
 Dr A/c ID – Interest on Discounted Scheme Sundry A/c
 Cr A/c ID – SB A/c or Post Master Cheque A/c
 Amount
 Click on Post. Note the Tran ID
 Supervisor to Verify – Menu Shortcut – CXFER ; Function V–
Verify
 RD Loan / Half Withdrawal
Open RD Loan A/c CAOLARD/RDHWAO  Function – Open
 RD A/c Number
 Scheme Code – LARD
 Click on Go
 Loan Amount
 Amend Loan Sanction Date
 Installment Type - Bullet Payment
 Click on Submit to verify. Note Loan A/c ID

21. DOP Finacle Process Document Ver1.5
Page | 21
Modify RD Loan A/c before
verification
CAOMLARD/RDHWAMBV  Function – Modify
 Loan A/c ID
 Click on Go
 Amend details
 Click on Submit
Verify RD Loan A/c Opening CAOVLARD/RDHWAVF  Function – Verify
 Loan A/c ID
 Click on Go
 Click on Submit
Modify existing RD Loan A/c CACMLARD/RDHWAMAV  Function – Modify
 A/c ID
 Click on Go
 Amend details
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut –
CACMLARD/RDHWAMAV – Function – V – Verify
RD Loan disbursement LARDD/RDHWDP  Function – Disbursement
 Loan A/c ID
 Mode of Disbursement – Cash / A/c Transfer
 Credit A/c ID – If transfer selected
 Amount
 Change Value Date
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut – LARDD/RDHWDP;
Function – V – Verify
 Note: Check HACCBAL to show the system lien marked on RD
A/c
Making RD Loan Unscheduled
Payments
HLAUPAY  Payment Type – Payment
 Transaction Type – Click on Cash or Transfer
 If Transfer is selected then give Common Debit A/c No.
 Click on Go
 Loan A/c ID
 Amount
 Give Cheque Details if DOP cheque is given for payment
 Click on Accept
 Click on Submit to Verify. Note Tran ID
 Supervisor To Verify – Menu Shortcut – HLAUPAY – Function –
Verify
RD Loan A/c Payoff – Final
Payment
HPAYOFF  Function – P - Pay Off Loan Amt
 Loan A/c ID
 Tran Type – Cash Receipt / Transfer Customer Induced
 Collect/Refund A/c ID – Give SB A/c or Sundry A/c No.
 Give cheque details if DOP cheque is given
 Click on Go
 Click on Create Transaction
 Click on Submit to Verify
 Supervisor To Verify – Menu Shortcut – HPAYOFF – Function –
Verify (Note Tran ID)
RD Loan A/c closure CAACLA  Function – Z – Close
 Loan A/c ID
 Click on Go
 Click on Check Box Close
 Close Reason – Select from Searcher
 Click on Accept
 Click on Submit to Verify
 Supervisor To Verify – Menu Shortcut – CAACLA – Function –

22. DOP Finacle Process Document Ver1.5
Page | 22
Verify
Premature Closure of RD A/c
where loan is outstanding
HPAYOFF  Function – P - Pay Off Loan Amt
 Loan A/c ID
 Tran Type – Transfer Customer Induced
 Repayment A/c ID – DOPSB A/c or Postmaster Cheque A/c
(Note while closing RD A/c, same a/c ID should be given as
repayment a/c ID)
 Click on Go
 Interest Waived Amount – Entire Interest Amount
 Click on Create Transaction
 Click on Submit to Verify
 Supervisor To Verify – Menu Shortcut – HPAYOFF – Function –
Verify (Note Tran ID)
CRDCAAC/RDACLM  Function – Z – Close
 A/c ID
 Click on Go
 Close Mode – Transfer
 Repayment A/c ID – Same A/c No. given for Loan Closure
 Click on Check Box Close
 Close Reason – Select from searcher
 Click on Accept
 Click on Submit for Verification. Note the Tran ID
 Supervisor to Verify – Menu Shortcut - CRDCAAC/RDACLM;
Function – V – Verify
 Calculate interest manually on the loan amount for the no. of
months loan availed
 Recover interest amount by doing CTM / CXFER and credit
SBCO Suspense A/c
 PPF Loan / Withdrawal
Open PPF Loan A/c CLPPFAO/PPFLAO  Function – Open
 CIF ID – Auto-populated
 PPF A/c No.
 Click on Go
 Disbursement Type – Cash / Transfer
 Disb. Cr A/c ID if A/c Transfer is Selected
 Sanction Limit – Loan Amt
 Check the Max Sanction Limit Amt Field (Sanction Limit < Max
Sanction Limit)
 Click on Submit to Verify. Note the A/c ID
Modify PPF Loan A/c before
verification
CLPPFAOM/PPFLAMBV  Function – Modify
 A/c ID – Loan A/c ID
 Click on Go
 Amend details
 Click on Submit
Verify PPF Loan A/c Opening CLPPFAOV/PPFLAVF  Function – Verify
 A/c ID – Loan A/c ID
 Click on Go
 Click on Submit
Modify existing PPF Loan A/c CLPPFAM/PPFLAMAV  Function – Modify
 A/c ID – Loan A/c ID
 Click on Go
 Amend details
 Click on Submit for Verification
 Supervisor To Verify – Menu Shortcut – CLPPFAM/PPFLAMAV;
Function – Verify
PPF Withdrawal, Loan CPWTM/PPFWLINT  Function – Add

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Disbursement and Interest
Recovery
 Transaction Type / Sub-Type – Cash / Transfer
 Type – Loan Disbursement
 Click on Go
 Dr A/c No – PPF A/c
 Amount
 Cr A/c No. If Transfer is selected
 Click on Submit for verification Note both the Tran IDs
 Supervisor To Verify – Menu Shortcut – CPWTM/PPFWLINT;
Function – Verify
Repayment of PPF Loan CPDTM  Function Add
 Tran Type / Sub-Type - Cash Receipt / Transfer Customer
Induced
 Type – Principal Repayment / Loan Interest Repayment
 Click on Go
 Cr A/c ID – PPF A/c ID
 Amount
 Click on Submit for Verification. Note Both Tran IDs
 Supervisor To Verify – Menu Shortcut – CPDTM; Function –
Verify
Closure of PPF Loan A/c CPDTM  Function Add
 Tran Type / Sub-Type - Cash Receipt / Transfer Customer
 Type - Principal Repayment
 Click on Go
 Cr A/c ID – Loan A/c
 Amount
 Click on Submit for Verification. Note Both Tran IDs
 Supervisor To Verify – Menu Shortcut – CPDTM; Function –
Verify
CLPR  For calculation of interest amount
 Function Code – P – Process
 A/c No. – Loan A/c No.
 Click on Go
HACINT  From A/c ID – Loan A/C ID
 Report to - PM
 To date – Yesterday’s Date
 Post Transaction – Yes
 Frequency Based Interest Run – No
 Dr / Cr Interest – Debit Interest Only
 Click on Submit
 Check HPR to view report and recover interest by CPDTM
 This operation need not be verified.
CPDTM  Function Add
 Tran Type / Sub-Type - Cash Receipt / Transfer Customer
 Type - Interest Repayment
 Click on Go
 Cr A/c ID – Loan A/c
 Amount
 Click on Submit for Verification. Note Both Tran IDs
 Supervisor To Verify – Menu Shortcut – CPDTM; Function –
Verify
HCAAC / CLOSE  Function – Z – Close
 Uncheck Transfer as Principle and Interest entries would be
passed using CPDTM as mentioned in previous steps.
 A/c ID – Loan A/c ID
 Click on Go
 Click on Close Tab

24. DOP Finacle Process Document Ver1.5
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 Reason Code – Select from Searcher
 Click on Submit to verify.
 Supervisor To Verify – Menu Shortcut – HCAAC/CLOSE –
Function – Verify
 Outward Clearing
Lodging of Instruments by HO /
SO
HOMSO  Function – Add
 Click on Go
 A/c ID
 Amount
 Cheque No.
 MICR Code – Give directly from the cheque or Select from
searcher
 Tran Code – Give from the cheque
 Cheque Date
 Click on Add to create another entry
 Click on Submit to Verify
 Supervisor To Verify – Menu Shortcut – HOMSO; Function –
Verify
Report generation for cheques
lodged by SO / HO
HOMSOEX  SO
o Date
o Click on Report (Total report)
o Click on Submit
o HPR
o Similarly Report 2 can be generated (Bank wise report)
 Similar to above HO will also generate Report & Report 2
 HO will also generate File for its SOL / SO SOLs or entire SOL
Set
 Note the file Names
File Transfer of SO / HO by HO HTRFTOPC  Source File Name – File name of SO / HO
 Destination Directory – Location where file is to be transferred
at HO
 Click on Submit
Zone Processing HMCLZOH  Function – O – Open
 Zone Date
 Zone Code
 Click on Go
 Click on Submit
File upload to Lodge
Instruments
HCLUPLD  Report to – Clg Dept
 Zone Date
 Zone Code
 Click on User Application File Path Radio Button
 Upload File Name – Mention file name created in HPR
 Multiple Instrument – No
 Create Transaction – Yes
 Click on Submit
 File gets uploaded
Lodge Instruments Manually HOCTM  Option – Add
 Zone Date
 Zone Code
 Click on Go
 A/c ID
 Amount – Pay-in slip amount
 Instrument No
 Amount – Cheque Amount
 Sort Code – Give from the cheque
 Transaction Code – Give from the cheque

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 Click on Submit
 Note the Set ID on the pay-in slip
 You can lodge single slip containing multiple cheques and also
multiple slips containing single cheque only through HOCTM
 Show HACCBAL / HACLI– Float Balance Amount
Zone Balancing HMCLZOH  Option – I – Inquiry
 Zone Date
 Zone Code
 Click on Go
 Statistics Tab
 Check Slips / Instruments / Sets – Nos. & Amount
 Check Status – Entered / Verified
Cheque Inquiry in Zone HIOCLS  If Zone is not balanced as per the statistics then inquire to see
which set is not balanced.
 To modify set HOCTM – Function – M – Modify
Verify Manually if any
transaction is in entered state
HTM  Function – V – Verify
 Tran ID
 Click on Go
 Post
Suspending the Zone HMCLZOH  Option – S – Suspend
 Zone Date
 Zone Code
 Click on Go
 Click on Submit
Verify Lodged Instruments HOCTV  To verify instruments
 Function – V – Verify
 Zone Date
 Zone Code
 Click on Go
 Check report in HPR
Unsuspending the Zone – if need
be
HMCLZOH  Option – V – Revoke Suspension
 Zone Date
 Zone Code
 Click on Go
 Click on Submit
Releasing to Shadow Balance HMCLZOH  Option – R – Release to Shadow Balance
 Zone Date
 Zone Code
 Click on Go
 Click on Submit
 Show HACCBAL / HACLI– Float Balance (becomes nil) & Funds
in Clg Amounts
Return of Cheques – Explained in Inward Clearing Process
Marking of Clearing Extension HMARKPEN  Select cheques to be marked from releasing funds to
customers
Removal of hold up cheques HREVPEND  Un-select cheques
Close the Zone and release
funds to customer
HMCLZOH  Option – G – Regularise Shadow Balance
 Zone Date
 Zone Code
 Click on Go
 Click on Submit
 Show HACCBAL / HACLI– Funds in Clg Amount (becomes nil)
 Inward Clearing Process
Open Zone HMICZ  Option – O – Open
 Zone Code
 Click on Go

26. DOP Finacle Process Document Ver1.5
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 Total No. of Instruments in advice – Give no. of cheques
received in clearing
 Total Amount of Instruments in advice – Give total amount of
cheques received in clearing
 Click on Submit
Lodging Instruments in zone –
Upload
HRMI  Zone Date
 Zone Code
 Select - User Application File Path / Local File Path
 File Location
 Click on Go
 Check upload success report by using menu shortcut HPR
Lodging Instruments in zone –
Manually
HICTMO  Function – Add
 Zone Code
 Click on Go
 A/c ID
 Amount
 Transaction Code
 Click on Submit to Verify.
 Supervisor to Verify using Menu Shortcut HICTMO – Function –
V (Verify Signatures also)
 Show HACCBAL – System Reserved Amount
Validation Run for Reporting HMICZ  Option – V – Validation Run
 Zone Code
 Click on Go
 Click on Submit
 Check report in HPR
 Note – Supervisor to check the reason of error / rejects and
resolve
 Validation Run has to be done whenever you visit HICTMO.
Rejecting / Returning a cheque HICTMO  Function – Modify
 Zone Date
 Zone Code
 Click on Go
 Instrument No. – Give selected cheque no. or Click on Accept
 From List of cheques, select the cheque to be rejected
 Carve – Click on No
 Reject – I (for inward cheques) / O (for outward cheques)
 Also for outward cheque returns give all cheque details
 Click on Return Details Icon
 Reject Reason – Select from the searcher
 Click on Charges Button
 Click on Accept
 Click on Additional Details Icon
 Presenting Bank Code – Select from the Searcher
 Presenting Bank Br Code – Select from the Searcher
 Click on Accept
 Click on Submit for verification
 Supervisor to verify – Function – V – Verify
Suspending the zone HMICZ  Function – S – Suspend
 Zone Date
 Zone code
 Click on Go
 Click on Submit
Posting the zone HMICZ  Function – P – Post
 Zone date
 Zone code

27. DOP Finacle Process Document Ver1.5
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 Click on Go
 Check statistics
 Click on Submit
 Check report in HPR
 Note the Tran ID. If any transaction is in entered state then
invoke Menu HTM to post the transaction
 Show the effect of posting on System Reserved Amount.
Close the zone HMICZ  Function – Z – Close
 Zone date
 Zone code
 Click on Submit
 Do the inquiry on Zone and note the tran ID of charges entry.
Post entry using menu shortcut HTM; Function M – Modify.
 Outstation Cheque for Collection
Lodge Instrument HIRM  Function – G – Lodge
 Remit Type – OCINR
 Rem CCY – INR
 CIF ID
 Click on Go
 General Details
o Operative A/c ID – SB A/c
o Charge Debit A/c ID – SB A/c
o Remittance Amt – Cheque Amount
o Remit Country – IN
 Instrument Details
o Instrument No.
o Inventory Type – CHQ
o Instrument Amount
o Quantity
o Instrument Date
o Drawee Details – Name / Address
o Drawee Bank Details
 Bank Code – Select from Searcher
 Bank Br Code – Select from Searcher
o Click on Validate
 Event Details
o Click on Validate
 Transaction Details
o Click on Validate
 Click on Submit for verification. Note the remittance ID.
 Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify
 Show HACLI – Charges Application
Realize Instrument HIRM  Function – R – Realize
 Remit ID
 Validate Following Tabs:
o Instrument Details
o General Details
o Realisation Details
o Event Details
o Transaction Details
 Click on Submit
 Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify
 Show HACLI – Credit & Charges Application
 Inquire in HIRM the Remit Status should be Yes
Dishonour of Instrument HIRM  Function – N – Dishonor

28. DOP Finacle Process Document Ver1.5
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 Remit ID
 Validate Following Tabs:
o Instrument Details
o General Details
o Event Details
o Recovery Details
o Transaction Details
 Click on Submit
 Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify
 Show HACLI – Charges Application
 Function – Z – Close
 Visit Instrument Information to Validate
 Click on Submit for verification
 Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify
 ECS
Enable the facility of ECS for the
customers at the time of
account opening
SB- CASBAO/QDESA, RD
–CRDOAAC/RDAOCM,
TD/MIS –
CMISAOP/MISAO , SCSS-
CSCAOP/SCSSAO
 ECS Enabled – Yes
 Click on Submit for Verification
 Supervisor to Verify
Enable the facility of ECS for the
existing customer
SB – CASBAM/QDEMSA,
MIS/TD –
CMISAM/MISAMAV, RD -
CRDACM/RDAMM, SCSS
- CSCAM/SCSSMAV
Setting Mandate for Outward
ECS
HECSM  Function – Add
 Click on Go
 A/c ID
 Pay Sys ID – ECS
 Message Type – Outward
 Part Tran Type – Debit
 Tran Code – Code 1
 Start Date
 End Date
 Amount Type – Fixed
 Amount
 Other Party A/c ID – Beneficiary A/c No.
 Other Party Name – Beneficiary Name
 Other Bank Code – Pick from Searcher
 Other Branch Code – Pick from Searcher
 Click on Submit for Verification. Note Mandate Srl No.
 Supervisor to verify – Menu Shortcut – HECSM; Function – V –
Verify
 Memo pad
Create Memo pad HMEMOPAD  Click on Add New Record
 Enter Topic
 Function – Select from searcher – FT
 Intent – Select – C – Cash FT Elert
 Security – Select P – Public
 Memo Text – Give relevant note
 A/c ID
 Click on Submit to verify
 Note Memo pad No
Verify Memo pad HMPAU  Function – V – Verify

29. DOP Finacle Process Document Ver1.5
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 A/c ID
 Click on Go
 Select entry by clicking the check box
 Click on Submit
 Agent Portal
Creation of Agent on Finacle HDSAMM  Function – Add
 DSA ID
 Click on Go
 DSA Name
 Address
 License No.
 Commission Credit A/c ID – DSA SB A/c
 Tax Code – TDSAG
 License Expiry Date
 Free Code – Agent Type – Select Searcher
 Product Tab
 Scheme Code – RDIPN
 Payment Frequency – Daily
 Holiday – N
 Pay Commission – Yes
 Sub Placement A/c - 45090000
 Click on Submit to Verify
 Supervisor to verify – Menu Shortcut – HDSAMM; Function – V
– Verify
Linking Agent ID to Existing A/c
at the time of Opening of A/c
SB- CASBAO/QDESA, RD
–CRDOAAC/RDAOCM,
TD/MIS –
CMISAOP/MISAO , SCSS-
CSCAOP/SCSSAO
 Agent / Employee Code – Click on Agent Radio Button
 Select Code from the List
 Click on Submit to Verify
 Supervisor to verify – Function – V – Verify
Linking Agent ID to Existing A/c
after a/c is opened
SB – CASBAM/QDEMSA,
MIS/TD –
CMISAM/MISAMAV, RD -
CRDACM/RDAMM, SCSS
- CSCAM/SCSSMAV
Initiating Transaction through
Agent Portal by Agent / Super
Agent (CPA)
 User Name
 User Login P/w
 Accounts
 Agent Enquire & Update Screen
 Select an account in which transaction is to be done
 You can select multiple accounts also
 Select Mode – Cash or DOP Cheque or Non DOP Cheque
 Save
 Click on Radio Button against which transaction is to be done
 No. of Installments
 Click on Get Rebate & Default Fee
 Save
 Repeat process for all accounts selected
 Enter cheque details if DOP or Non DOP cheque mode is
selected
 Pay all saved Installments
 Note Payment Reference No.
Generate Report  Reports
 From Date
 To Date
 List Reference No. – Give Payment Reference No.
 Status – Success

30. DOP Finacle Process Document Ver1.5
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 Search
 PDF File – OK
 Save or Print the report
 Sign Out
Initiating Transaction through
Agent Portal by Super Agent
 User Name
 User Login P/w
 Click on Agents
 Select Agent
 Click on Fetch Accounts
 Select an account in which transaction is to be done
 You can select multiple accounts also
 Select Mode – Cash or DOP Cheque or Non DOP Cheque
 Save
 Click on Radio Button against which transaction is to be done
 No. of Installments
 Click on Get Rebate & Default Fee
 Save
 Repeat process for all accounts selected
 Enter cheque details if DOP or Non DOP cheque mode is
selected
 Pay all saved Installments
 Note Payment Reference No.
 Generate Report
 Sign Out
Posting the reference no. in
Finacle
HAGTXP  Function – M – Modify
 E-banking ref no. – Give ref no. from the agent’s report
 Click on Go
 Save
 Supervisor to verify – Menu Shortcut – HAGTXP; Function – V –
Verify
 Menu Shortcut - HPR
 Transaction status report
 RM e-Banking Portal
Create Agent Portal User  Login – Bank User
 Password
 Click on Agent User Admin
 Click on Create New
 Agent User ID (to be exactly the same as created on Finacle)
 First Name
 Last Name
 Salutation
 Date Format – dd-mm-yyyy
 Language ID – English
 Menu Profile – DOPAGN
 Authentication Mode – Password
 Click on Continue
 Give Remarks
 Give Transaction Password
 Click on Submit. Note the Ref ID
 Another RM to Login
 On dash board click on Records Pending For Approval
 Select the reference ID
 Click on Approve
 Give Transaction P/w
 Click on Submit
 Click on Agent User Admin

31. DOP Finacle Process Document Ver1.5
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 Select Agent ID
 Set Password
 Check Sign On Password
 Click on Continue
 Give Transaction Password
 Click on Submit
 Click on Enable / Disable User
 Select Login Password
 Click on Submit
 Back end to generate password
Create Retail User  Login – Bank User
 Password
 Click on Retail Administration
 Click on Create New
 CIF ID
 Click on Look Up – System will fetch details from Finacle
 Salutation
 Brand ID – Brand 1
 Menu Profile – DOPRET
 Entry Limit Scheme – Retail Default
 Transaction Limit Scheme – Retail Default
 Transaction Authorization Scheme – Retail Default
 Authentication Mode – Password
 Secondary Authentication Mode – One Time Password
 Accessible Financial Transaction Types – Select All
 Authorisation Mode Precedence – Transaction Level
 Click on Continue
 Give Remarks
 Give Transaction Password
 Click on Submit. Note the Ref ID
 Another RM to Login
 On dash board click on Records Pending For Approval
 Select the reference ID
 Click on Approve
 Give Transaction P/w
 Click on Submit
 Click on Retail Admin
 Select CIF
 Click on Set Password
 Click on Check Box Sign On Password
 Click on Check Box Transaction Password
 Click on Continue
 Give Transaction Password
 Click on Submit
 Click on Enable / Disable User
 Click on Mode
 Login Password – Enable
 Transaction Password – Enable
 SMS OTP - Enable
 Back end to generate passwords
 Click on Submit