The presentation will give you answers to questions such as - How to transform underperforming employees? How to make sure they are motivated? What are the keys to turning things around for them? Share and Follow :) Abhi Iyer

1. 5 KEYS TO COACHING
UNDERPERFORMING
EMPLOYEES
By
Abhi Iyer

2. • A good leader is one who coaches good employees to become better people.
• One thing to remember is you are dealing with a human beings. Humans at work
share the same fundamental needs, we all want to be listened to, we all want to be
informed, we all want to be encouraged and we all want to be a part of changes.
• Keep it simple and cut the clutter! 5 steps to follow (E –A -1-A- D)

3. EXPLAIN!
• Clearly explain why something needs a change
• Make them understand how his/her performance affects the team and how it affects
their job security, rewards, promotional opportunities and credibility.

4. ASK!
• Confirm that the employee understands and do not proceed unless you both are on
the same page
• Talk 20% listen 80%
• Ask questions like - Training? Objectives? Why their efforts are so important?

5. INVOLVE
• Discuss ideas and solutions
• Identify the root cause of the problem and find a solution for it
• Help them get out of their problem but do not take emotional decisions
• Set SMART performance goals. Full form?

6. APPRECIATE!
• Recognise positive changes and keep them encouraged
• Appreciate their effort in turning things around
• Celebrate the small wins 

7. DECIDE!
• In a case where the performance does not improve, follow HR rules and follow the
“HOT STOVE” rule
• It is never easy to let a staff go but if their performance is rubbing on to others
negatively and affecting the business one does not stand a chance
• Let this be your last resort!