Delegation is a way to work by assigning tasks to the worker who is best qualified to do the tasks the manager would have done. Delegatin relieves the mnager to do other works. At the same time the manager has enough time to do research for the organization.

1. TIPS TO WORK BY DELEGATION
• ABBY ETIQUETTE AND CAREER PURSUIT

2. Definition
• process through which supervisor assigns part of
authority or rights to subordinate.
• transfer authority downward with aim of seeking
assistance.
NB
Responsibility remains with superior. He is therefore
accountable for whatever the subordinate does.

3. Process of Delegation
1. Identification of tasks to be delegated
2. Identifying persons to delegate to
3. Specifying degree of delegation
4. Assignment of duties- tasks and expected results
5. Granting of Authority- rights and power
6. Clarifying level of accountability

4. Advantages of Delegation
• Leads to better co-ordination of organization’s
activities
• Reduces managerial work load
• Promotes utilization of specialists
• Encourages creativity and efficiency.
• Enhances decentralization

5. Advantages Cont
• Promotes employee growth and development.
• Can be source of motivation/ demotivation to
subordinates
• May lead to expansion of business
• Promotes faster decision-making

6. Why managers fear/fail to delegate
1 Superiority Complex
2 Learned habit of direct supervision
3 Fear to expose ignorance and incompetence
4 Know-it-all attitude
5 To avoid risk
6 Fear to erode respect

7. Why subordinates fail / fear to accept delegation
1 Fear to accept risky tasks.
2 Fear of criticism
3 Lack of information- poor delegation
4 Lack of adequate resources
5 Low self esteem
6 Absence of suitable incentives
7 Personal differences with supervisor
8 Negative attitude

8. Guidelines for Effective Delegation
• Grant authority commensurate with responsibility
• Define expected results
• Consider capabilities (and willingness) of subordinates.
• Ensure authority is clearly stated to all
• Maintain flexible attitude to modify /revoke authority where
necessary
• Follow unity of command and chain of command
• Be willing to delegate

9. Guidelines cont
• Create a supportive climate- moral & material support,
advice & encouragement
• Develop effective communication system -free flow
of information between superior and subordinate.
• Establish effective control system- set standards
• Give appropriate incentives