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Strategy Two: Ensure that Indiana’s
Citizens, Workforce, and Businesses
      are Globally Competitive

     ACE Team Members: Phyllis
    Baker, Patricia Carney, George
  Low, Rafael Sanchez, and Andreas
                Savakis
Overview
• Analysis Process
• Areas of Focus
• Key Recommendations for Initiatives with
  Metrics and Benefits
• Summary
Analysis Process

• Reviewed Strategic Planning Documents
• Reviewed Accelerating Greatness Website
• Obtained Input from Ivy Tech Champion:
  Rebecca Nickoli
• Reviewed other college web sites
  for pertinent information
• Collaborated to Produce
  Report
Four Areas of Focus
1. Examine Ivy Tech’s strategic planning process
   for Strategy 2
2. Recommend ways to increase student global
   awareness and competitiveness
3. Recommend travel policies to support Strategy 2
4. Recommend additional metrics,       beyond
   beyond those identified by Ivy Tech
   Committees that could be used
   to assess progress on Strategy 2
Examine Ivy Tech’s strategic planning
       process for Strategy 2: George Low

• Strategy 2, including objectives, metrics, initiatives,
  and action step sequences, are not being
  consistently applied by all Strategy 2 committees.
  • Metrics initially developed for the three Strategy 2 objectives
    are now being developed for initiatives, but connections that
    link the objectives, initiatives and metrics appear to be
    missing.
  • Ivy Tech should consider
    inconsistencies across strategies,
    especially possible unintended
    consequences that could be
    addressed early.
Examine Ivy Tech’s strategic planning
       process for Strategy 2: George Low

• Assumption that encouraging global awareness
  among Ivy Tech faculty, staff, and students will
  cause citizens, workforce and businesses in
  Indiana to be more globally competitive.
  • While global competitiveness and global awareness are
    related, they are very different strategically.
  • These differences should be considered
    as part of the planning process to avoid
    conflicts or complexities.
Examine Ivy Tech’s strategic planning
       process for Strategy 2: George Low

• Planning process guidelines mention a
  communications plan for constituents, but this
  could be made more specific.
  • Accelerating Greatness website could be leveraged to
    reach Ivy Tech’s constituents to solicit feedback and
    facilitate discussion.
  • In addition to periodic presidential Town Hall meetings
    for students, faculty, staff, and community
    members, virtual meetings and webinars
    could also be held to reach a greater
    number of people who may be unable
    to attend the Town Hall meetings
Recommend ways to increase student global
           awareness & competitiveness:
                           Andreas Savakis
• International experiences would be beneficial for global
  awareness because they expose students to global
  settings and people from other cultures
  • Recruiting More International Students on campus is a way to
    increase student global awareness
  • Study Abroad and Travel Abroad provide immersive experiences
    that have more impact. However, Travel Policies must be in place
    to support students and manage risk.
  • Establishing relationship with an international
     “sister” campus would facilitate exchange
    programs for faculty and students, as well as
    bidirectional exposure to other cultures
    through social media and other low risk,
    low cost methods.
Recommend ways to increase student global
          awareness & competitiveness:
                        Andreas Savakis
• Curricular experiences delivered by offering courses
  in foreign languages and cultures that students
  could take as electives or as part of general
  education requirements.
  • Incorporate modern technology and ensure students are
    comfortable with both using and independently learning new
    technologies.
  • Benchmarking of curricula with model
    programs at other universities, national
    and/or international, would assist with
    monitoring global competitiveness
    of Ivy Tech programs.
Recommend ways to increase student global
           awareness & competitiveness:
                         Andreas Savakis

• Outreach efforts that address the needs of
  industry in global markets and facilitate learning
  from experiences of alumni who are working in
  global settings.
  • Feedback from both employers and alumni can be
    obtained through surveys and focus groups.
  • Industrial advisory boards at each college would be
    beneficial for discussion and feedback
    on global competitiveness, curriculum
    and other important topics.
Recommend ways to increase student global
            awareness & competitiveness:
                              Andreas Savakis
• Support services monitored and evaluated by a
  central assessment office would ensure that metrics
  are monitored and reported to leadership/external
  accreditation bodies.
  • Support offices could include: Assessment
    Office, International Student Office, Student Affairs support for
    Cultural Events and International Student Organizations.
  • Academic Affairs support for Global Seminar
    Series, Corporate Relations Office for outreach
    to employers, Alumni Relations Office for outreach to
    alumni.
  • Technology Center Support for IT technology, social
    media and other technology needs.
Recommend travel policies to support
      Strategy 2: Rafael Sanchez, Patricia Carney

• Definitions should be used to guide types of travel:
  • Travel for faculty, staff & students should be domestic and
    abroad.
  • Travelers must achieve objectives related to gaining
    cultural, linguistic, and professional growth, including
    business/financial market awareness and regional, national
    and international economic growth, and historical
    perspectives related to how
    colleges, governments and
    industries operate.
Recommend travel policies to support
      Strategy 2: Rafael Sanchez, Patricia Carney

• Procedures for authorizing travel are needed
  • Program Director must authorize travel.
  • Travel may be part of a service learning/civic
    engagement projects.
  • Study abroad should be connected to program
    curriculum.
  • Students who undertake travel should provide written
    and oral reports of what they learned.
  • Travel not allowed to countries with
    travel warnings.
Recommend travel policies to support
       Strategy 2: Rafael Sanchez, Patricia Carney

• Pre-trip Orientation would inform students of Ivy
  Tech’s expectations
• Information on hotels, travel itineraries and activities
  must be provided in written form.

• Students’ behavior while travelling will be guided by
  policies and rules of Ivy Tech.

• Ivy Tech does not reimburse any
  expenses associated with alcohol
  consumption.
Recommend travel policies to support
       Strategy 2: Rafael Sanchez, Patricia Carney

• Ivy Tech must consider areas of liability
  • Getting Agreement Form from Students regarding
    specifics of the trip.
  • Agreement forms must also include informed consent
    and liability release, which every traveler must sign prior
    to approved travel.
  • Agreement form must also outline how emergency
    situations must be handled.
Recommend metrics used to
     assess progress on Strategy 2: Phyllis Baker

• 19 recommendations made that address 4
  Strategy 2 Initiatives: To design and implement:
  • 2A: Robust process for engaging employer
    community.
  • 2B: Proactive statewide needs assessment
    process.
  • 2C: Process to ensure programs advance
    Indiana’s global competitiveness and to ensure
    students are globally competitive.
  • 2D: Continuous learning process for faculty staff
    and students.
Recommend metrics used to
           assess progress on Strategy 2: Phyllis Baker

    2A: Design and implement robust process for
    engaging employer community.
               Action                          Metric                       Benefit

1. Recruit culturally diverse non -   Ratio of non-US Natives   Provide valuable experience and
   US native members to the           to US Natives             expertise regarding global
   advisory committees to serve                                 markets, businesses/ economies
   each campus.                                                 to guide Ivy Tech leaders.
Recommend metrics used to
          assess progress on Strategy 2: Phyllis Baker

     2B: Design and implement proactive statewide
     needs assessment process.
             Action                            Metric                          Benefit

2. Disseminate and use the needs   Percentage of Ivy Tech full-     Provide Ivy Tech information on
   assessment data to implement    time faculty and staff leaders   the extent to which the needs
   new strategies.                 who use needs assessment         assessment data are being
                                   data in decision making.         used to make decisions
                                                                    intended to meet constituents’
                                                                    needs.
Recommend metrics used to
           assess progress on Strategy 2: Phyllis Baker

2C: Design and implement process to ensure
programs advance Indiana’s global competitiveness
and to ensure students are globally competitive.
               Action                          Metric                          Benefit

1. Increase recruitment of         Percentage of internatio nal    Increases interactions of local
   International students to Ivy   students for incoming class     students with international
   Tech Campuses.                  and overall percentage of       students without the travel cost
                                   international students in the   and time commitment.
                                   student body.
Recommend metrics used to
            assess progress on Strategy 2: Phyllis Baker

      2D: Design and implement continuous learning
      process for faculty staff and students
             Action                             Metric                         Benefit

1. Translate global                Number of competencies          Understanding what
   competitiveness into concrete   identified and visible among    competencies are needed will
   and measureable                 faculty, staff, and students.   allow for tailored educational
   competencies.                                                   programs.
Summary

• Ivy Tech is making good progress toward
  achieving Strategy 2.

• Additional activities may also expedite Strategy 2
  Implementation and increase the impact of
  Strategy 2 on Ivy Tech.

• We make recommendations and
  outline metrics for Ivy Tech
  Leadership to consider as part                   of
  the strategic planning process.

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Team 2 (narrated ppt)

  • 1. Strategy Two: Ensure that Indiana’s Citizens, Workforce, and Businesses are Globally Competitive ACE Team Members: Phyllis Baker, Patricia Carney, George Low, Rafael Sanchez, and Andreas Savakis
  • 2. Overview • Analysis Process • Areas of Focus • Key Recommendations for Initiatives with Metrics and Benefits • Summary
  • 3. Analysis Process • Reviewed Strategic Planning Documents • Reviewed Accelerating Greatness Website • Obtained Input from Ivy Tech Champion: Rebecca Nickoli • Reviewed other college web sites for pertinent information • Collaborated to Produce Report
  • 4. Four Areas of Focus 1. Examine Ivy Tech’s strategic planning process for Strategy 2 2. Recommend ways to increase student global awareness and competitiveness 3. Recommend travel policies to support Strategy 2 4. Recommend additional metrics, beyond beyond those identified by Ivy Tech Committees that could be used to assess progress on Strategy 2
  • 5. Examine Ivy Tech’s strategic planning process for Strategy 2: George Low • Strategy 2, including objectives, metrics, initiatives, and action step sequences, are not being consistently applied by all Strategy 2 committees. • Metrics initially developed for the three Strategy 2 objectives are now being developed for initiatives, but connections that link the objectives, initiatives and metrics appear to be missing. • Ivy Tech should consider inconsistencies across strategies, especially possible unintended consequences that could be addressed early.
  • 6. Examine Ivy Tech’s strategic planning process for Strategy 2: George Low • Assumption that encouraging global awareness among Ivy Tech faculty, staff, and students will cause citizens, workforce and businesses in Indiana to be more globally competitive. • While global competitiveness and global awareness are related, they are very different strategically. • These differences should be considered as part of the planning process to avoid conflicts or complexities.
  • 7. Examine Ivy Tech’s strategic planning process for Strategy 2: George Low • Planning process guidelines mention a communications plan for constituents, but this could be made more specific. • Accelerating Greatness website could be leveraged to reach Ivy Tech’s constituents to solicit feedback and facilitate discussion. • In addition to periodic presidential Town Hall meetings for students, faculty, staff, and community members, virtual meetings and webinars could also be held to reach a greater number of people who may be unable to attend the Town Hall meetings
  • 8. Recommend ways to increase student global awareness & competitiveness: Andreas Savakis • International experiences would be beneficial for global awareness because they expose students to global settings and people from other cultures • Recruiting More International Students on campus is a way to increase student global awareness • Study Abroad and Travel Abroad provide immersive experiences that have more impact. However, Travel Policies must be in place to support students and manage risk. • Establishing relationship with an international “sister” campus would facilitate exchange programs for faculty and students, as well as bidirectional exposure to other cultures through social media and other low risk, low cost methods.
  • 9. Recommend ways to increase student global awareness & competitiveness: Andreas Savakis • Curricular experiences delivered by offering courses in foreign languages and cultures that students could take as electives or as part of general education requirements. • Incorporate modern technology and ensure students are comfortable with both using and independently learning new technologies. • Benchmarking of curricula with model programs at other universities, national and/or international, would assist with monitoring global competitiveness of Ivy Tech programs.
  • 10. Recommend ways to increase student global awareness & competitiveness: Andreas Savakis • Outreach efforts that address the needs of industry in global markets and facilitate learning from experiences of alumni who are working in global settings. • Feedback from both employers and alumni can be obtained through surveys and focus groups. • Industrial advisory boards at each college would be beneficial for discussion and feedback on global competitiveness, curriculum and other important topics.
  • 11. Recommend ways to increase student global awareness & competitiveness: Andreas Savakis • Support services monitored and evaluated by a central assessment office would ensure that metrics are monitored and reported to leadership/external accreditation bodies. • Support offices could include: Assessment Office, International Student Office, Student Affairs support for Cultural Events and International Student Organizations. • Academic Affairs support for Global Seminar Series, Corporate Relations Office for outreach to employers, Alumni Relations Office for outreach to alumni. • Technology Center Support for IT technology, social media and other technology needs.
  • 12. Recommend travel policies to support Strategy 2: Rafael Sanchez, Patricia Carney • Definitions should be used to guide types of travel: • Travel for faculty, staff & students should be domestic and abroad. • Travelers must achieve objectives related to gaining cultural, linguistic, and professional growth, including business/financial market awareness and regional, national and international economic growth, and historical perspectives related to how colleges, governments and industries operate.
  • 13. Recommend travel policies to support Strategy 2: Rafael Sanchez, Patricia Carney • Procedures for authorizing travel are needed • Program Director must authorize travel. • Travel may be part of a service learning/civic engagement projects. • Study abroad should be connected to program curriculum. • Students who undertake travel should provide written and oral reports of what they learned. • Travel not allowed to countries with travel warnings.
  • 14. Recommend travel policies to support Strategy 2: Rafael Sanchez, Patricia Carney • Pre-trip Orientation would inform students of Ivy Tech’s expectations • Information on hotels, travel itineraries and activities must be provided in written form. • Students’ behavior while travelling will be guided by policies and rules of Ivy Tech. • Ivy Tech does not reimburse any expenses associated with alcohol consumption.
  • 15. Recommend travel policies to support Strategy 2: Rafael Sanchez, Patricia Carney • Ivy Tech must consider areas of liability • Getting Agreement Form from Students regarding specifics of the trip. • Agreement forms must also include informed consent and liability release, which every traveler must sign prior to approved travel. • Agreement form must also outline how emergency situations must be handled.
  • 16. Recommend metrics used to assess progress on Strategy 2: Phyllis Baker • 19 recommendations made that address 4 Strategy 2 Initiatives: To design and implement: • 2A: Robust process for engaging employer community. • 2B: Proactive statewide needs assessment process. • 2C: Process to ensure programs advance Indiana’s global competitiveness and to ensure students are globally competitive. • 2D: Continuous learning process for faculty staff and students.
  • 17. Recommend metrics used to assess progress on Strategy 2: Phyllis Baker 2A: Design and implement robust process for engaging employer community. Action Metric Benefit 1. Recruit culturally diverse non - Ratio of non-US Natives Provide valuable experience and US native members to the to US Natives expertise regarding global advisory committees to serve markets, businesses/ economies each campus. to guide Ivy Tech leaders.
  • 18. Recommend metrics used to assess progress on Strategy 2: Phyllis Baker 2B: Design and implement proactive statewide needs assessment process. Action Metric Benefit 2. Disseminate and use the needs Percentage of Ivy Tech full- Provide Ivy Tech information on assessment data to implement time faculty and staff leaders the extent to which the needs new strategies. who use needs assessment assessment data are being data in decision making. used to make decisions intended to meet constituents’ needs.
  • 19. Recommend metrics used to assess progress on Strategy 2: Phyllis Baker 2C: Design and implement process to ensure programs advance Indiana’s global competitiveness and to ensure students are globally competitive. Action Metric Benefit 1. Increase recruitment of Percentage of internatio nal Increases interactions of local International students to Ivy students for incoming class students with international Tech Campuses. and overall percentage of students without the travel cost international students in the and time commitment. student body.
  • 20. Recommend metrics used to assess progress on Strategy 2: Phyllis Baker 2D: Design and implement continuous learning process for faculty staff and students Action Metric Benefit 1. Translate global Number of competencies Understanding what competitiveness into concrete identified and visible among competencies are needed will and measureable faculty, staff, and students. allow for tailored educational competencies. programs.
  • 21. Summary • Ivy Tech is making good progress toward achieving Strategy 2. • Additional activities may also expedite Strategy 2 Implementation and increase the impact of Strategy 2 on Ivy Tech. • We make recommendations and outline metrics for Ivy Tech Leadership to consider as part of the strategic planning process.

Notas del editor

  1. Ivy Tech strives to ensure that Indiana’s citizens, workforce, and businesses are globally competitive. Our fourth task is to develop metrics to measure progress towards this goal.Our recommendations are based on Ivy Tech’s Initiative Progress Report (Oct 13, 2011), their strategic plan dashboard, and a national assessment of best practices.  Our group first reviewed and finalized definitions, objectives, and initiatives for strategy two of the strategic plan. Then we reviewed and edited existing metrics and created additional ones with an eye toward specifying ways to measure Ivy Tech’s progress on global competitiveness. Our 19 recommended metrics are developed to measure progress on the following four initiatives. To design and implement 2A: a robust process for engaging the employer community.2B: a proactive statewide needs assessment process.2C: a process to ensure our programs advance Indiana’s global competitiveness and to ensure our students are globally competitive, and 2D: a continuous learning process for faculty staff and students.
  2. The first initiative is to design and implement a robust process for engaging the employer community.One action to achieve this initiative is to have culturally diverse non US native members on each campus’s advisory committee. One way to measure this would be to track the ratio of non-US natives to US natives. In this way the advisory committees will have access to valuable experience and expertise regarding global markets, businesses, and economies. Other metrics tied to this initiative include 1) increasing the recruitment of culturally diverse non-US native faculty, and 2) increasing global travel and educational experiences among Ivy Tech faculty with a specific focus on business/ industry
  3. The second initiative is to design and implement a proactive statewide needs assessment process.One action to achieve this initiative is to disseminate and use needs assessment data to implement new strategies. Oneway to measure this is to track the percentage of full-time faculty and staff leaders who use needs assessment data in decision making. In this way processes and programming are tied to and based on a broad range of constituents’ needs.
  4. The third initiative is to Design and implement a process to ensure our programs advance Indiana’s and our students’ global competitiveness.An important action to achieve this initiative is to increase recruitment of international students to Ivy Tech CampusesOne way to measure this would be to track the percentage of international students in the incoming class and the overall percentage of international students in the student body. This initiative allows for interactions between local students and international students with very little cost.Other metrics are to 1) Enroll more students into study abroad and travel abroad programs, 2) to Increase course offerings in foreign language and culture, and 3) to Establish international collaborations with other universities
  5. The fourth and final initiative is to Design and implement a continuous learning process for faculty staff and studentsAn important action to achieve this initiative is to translate global competitiveness into concrete and measurable competenciesOne way to measure this would be to count number of competencies identified across a wide variety of materials including allprofessional development programs.In this way educational materials can be tailored around needed competencies.Other metrics include the design and implementation of faculty, staff, and student development programs that include units on relevant global content.In order to make this a continuous learning process it is criticalthat definitions of global competencies are systematically reviewed and incorporatedinto relevant materials.