Six Simple Steps Designed to Start with our LiveHelp Server on WordPress.

1. ACTIVEHELPER LIVE SUPPORT SYSTEM Quick Start GuideSix Simple Steps Designed to Start with our LiveHelp Server on WordPress

2. ACTIVEHELPER LIVE SUPPORT SYSTEM This quick start will help you get started with ActiveHelperLiveHelp and will walk you through a six simple steps. Step 1 – Install the Plugin Download the ActiveHelperLiveHelp Server plugin zip file, extract it and upload the extracted folder to your /wp-content/plugins/ folder. Sign in on the WordPress admin area and go to the plugins view and activate the new plugin name ActiveHelperLiveHelp Server by clicking in the option activate.

3. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 2 – Configure the Domain Go to manage domains and click in the option “add new” to add a new domain. Add new domain option Manage domains view

4. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 3 – Configure agent Go to manage agents and click in the option “add new” to add a new agent. Basic Information Additional Information Available domains Also you need to enable the domains in which your agent will be working.

5. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 4 – Deploy the Tracking widget If the domain name is the same that you server you can install by clicking in the option "configure widget" If you need to configure in a WordPresson a different domain you can download the widget to install in the other WordPress. To install in a non WordPress domain you can use the option “Generate Script” and then deploy the javascript tracking code.

6. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 5 – Get the agent login info Go to manage agents and click in the option “client info” to get the agent login info. Start the Support Panel Start to Support Panel Console and try sign in with the agent info. Copy the connection info from the client info option to the Support Panel Console.

7. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 6 Start the tracking of all your domains