The web is too big to map or traverse, too decentralised to manage, index or licence, and too dynamic to master. As a result, we rely on services such as Google Search to guide us to the resources we seek. Usually, “asking Google” is done uncritically, with the underlying, untested assumptions that either “Google knows everything”, or “what Google knows is enough (for me)” or “what Google doesn’t know isn’t worth knowing”. In fact, all search services, Google included, reference only a tiny fraction of the total web. At the very least, Internet users should be conscious of this, and at most, should develop additional techniques for uncovering information that Google doesn’t know about. This talk covers the surface, deep and dark webs, and techniques for exploring the deep web.