Predicting the Degree of Impact of Stakeholders’ Decisions over an IT Project.

1. Predicting the Degree of Impact of
Stakeholders’ Decisions over an IT
Project
Copyright (c) 2012 Pragmatic Cohesion
1
Consulting

2. Question
• This presentation attempts to offer an answer
to the following question:
– How much influence a Stakeholder Group’s
decisions or actions will have on subsequent
decisions or actions in an IT project given the
influence of all preceding decisions made during
the project by its Stakeholders?
Copyright (c) 2012 Pragmatic Cohesion
2
Consulting

3. Approach
• We use the qualitative and quantitative model
created by Pragmatic Cohesion Consulting in
its presentation titled:
– “Managing enterprise stakeholders collaboration
a qualitative and quantitative rational approach”
• We strongly recommend that the interested
reader views this presentation to gain a more
advanced understanding of our model.
Copyright (c) 2012 Pragmatic Cohesion
3
Consulting

4. Answer
• A Stakeholder Group’s decision impact can be captured by how
much their decisions influence themselves and how much their
decisions influence contiguous Stakeholder Groups. For example:
– If the Planners have 100% integration i,e, their decisions influence all
the Aspects of their perspective on Enterprise Architecture; their total
influence on the Enterprise Architecture is distributed as 85% on their
own perspective and 15% on the Owners perspective.
– If the Owners have 100% integration and provide zero feedback to the
Planners then their total influence on the Enterprise Architecture is
distributed as 85% on their perspective and 15% on the Architects
perspective.
– Similarly, Architects and Engineers’ influences are each distributed as
85% on their perspective and 15% on the perspective immediately
below them.
– Programmers’ total influence is 100% if they have 100% integration
and 0% feedback to the Engineers.
• The following figure illustrates these influences ratios
Copyright (c) 2012 Pragmatic Cohesion
4
Consulting

5. Answer
Copyright (c) 2012 Pragmatic Cohesion
5
Consulting

6. Answer
• The influences ratios previously presented are
local influences in the sense that they quantify
the interaction of a Perspective with itself and its
neighboring ones in the Zachman FrameworkTM
for Enterprise Architecture
• Over N consecutive steps, the model shows the
degree of influence of any Stakeholder Group’s
decisions in comparison to the total set of
decisions made by all Stakeholder Groups given
the Stakeholder Group that makes the first
decision.
Copyright (c) 2012 Pragmatic Cohesion
6
Consulting

7. Answer
• With the above Stakeholders local influences (that do
not incorporate feedback information), the model
shows that Planners start the decision process with
85% influence; the influence of their decisions drops
rapidly by about one half at step 6, down to 40%.
• At step 15, Planners decisions’ influence is down to
10%.
• By step 30, Planners decisions’ influence is close to 0%.
• Programmers and Technicians decisions’ influence
climb rapidly from 0% to around 30% at step 19 and
remain the most influential from that point forward
until reaching 65% at step 30.
Copyright (c) 2012 Pragmatic Cohesion
7
Consulting

8. Answer
• Several scenarios can be explored such as:
– “What happens to the above decisions’ influences
if the Owners, or the Architects make the first
decision?”
• Furthermore, each Stakeholder Group local
influences can be adjusted prior to running
any scenario.
Copyright (c) 2012 Pragmatic Cohesion
8
Consulting

9. Another Question
• “What should the Stakeholder Groups’ local
influences be to generate converging
influences among all 5 stakeholder groups
where the hierarchy of decision influences
remains in the following decreasing order of
importance: Planners, Owners, Architects,
Engineers, Programmers and Technicians; up
to becoming equally distributed at 20%
among all Stakeholder Groups by step 30?”
Copyright (c) 2012 Pragmatic Cohesion
9
Consulting

10. Answer
• The local Stakeholders’ influences have to be:
– Planners: 85% on themselves, 15% on Owners
– Owners: 66% on themselves, 19% on Architects, 15%
feedback on Planners
– Architects: 63% on themselves, 20% on Engineers,
17% feedback on Owners
– Engineers: 71% on themselves, 15% on programmers
and technicians, 14% feedback on Architects
– Programmers and Technicians: 88% on themselves
and 12% feedback on Engineers.
• An illustration is given in the following slide:
Copyright (c) 2012 Pragmatic Cohesion
10
Consulting

11. Answer
Copyright (c) 2012 Pragmatic Cohesion
11
Consulting

12. Contact didier@pragmaticohesion.com for a software demo
of the model described in this presentation
Comments/Questions: Contact didier@pragmaticohesion.com
Copyright (c) 2012 Pragmatic Cohesion
12
Consulting