Personal Information
Organización/Lugar de trabajo
Kent, Ohio United States
Ocupación
Director of Annual Giving
Acerca de
Albert D. Melfo currently serves as Director of Annual Giving for Kent State University, in Kent, Ohio, where he is responsible for planning and implementing the University’s multi-channel centralized annual giving program.
Melfo is the author of "Scripting and Training for Effective Fundraising Calls," (published in 2011 by Academic Impressions). This 41-page monograph provides a hands-on, structured guide to training callers to make effectively fundraising calls. The paper discusses training techniques, the five stages of an effective call, and tried and true methods for coaching callers to respond to prospect concerns and objections. Additionally, Melfo has been a presenter at the ...
Etiquetas
management
training
fund raising
telefund
fundraising
telemarketing
direct marketing
staff development
performance
morale
accountability
motivation
phonathon
non profit
telmarketing
phone center
annual giving
Ver más
Presentaciones
(3)Documentos
(2)Personal Information
Organización/Lugar de trabajo
Kent, Ohio United States
Ocupación
Director of Annual Giving
Acerca de
Albert D. Melfo currently serves as Director of Annual Giving for Kent State University, in Kent, Ohio, where he is responsible for planning and implementing the University’s multi-channel centralized annual giving program.
Melfo is the author of "Scripting and Training for Effective Fundraising Calls," (published in 2011 by Academic Impressions). This 41-page monograph provides a hands-on, structured guide to training callers to make effectively fundraising calls. The paper discusses training techniques, the five stages of an effective call, and tried and true methods for coaching callers to respond to prospect concerns and objections. Additionally, Melfo has been a presenter at the ...
Etiquetas
management
training
fund raising
telefund
fundraising
telemarketing
direct marketing
staff development
performance
morale
accountability
motivation
phonathon
non profit
telmarketing
phone center
annual giving
Ver más