Does your organisation have trouble keeping track of the big picture during product development? Are you working with an agile team concerned with delivering more stories rather than a great user experience? Have you ever ended up releasing a product that doesn’t actually solve the customer’s problem? In this half day workshop you’ll learn how User Story Mapping can help. User Story Mapping is a collaborative practice that keeps the whole team focused on how and why customers use your product. Helping everybody deliver a great user experience together. You’ll create story maps with your fellow attendees. You’ll see how they keep the whole team focussed on the customer’s experience. You’ll understand how they can be used to break down the customer journey into small chunks of work without losing sight of the big picture.

1. User Story Mapping
UX Lisbon, June 2015
Adrian Howard (@adrianh)

2. https://www.flickr.com/photos/biomedical_scraps/6832806677

3. https://www.flickr.com/photos/mcleod/7004084690/

4. http://photo.credit.goes.here/

5. https://www.flickr.com/photos/rollingrck/5804949485
Who are you?

6. Exercise: Going to work

7. User Stories

8. When creating a new WorkPlan? for
biweekly DAP, provide ability to
use a template of commonly used
steps. (A button to select a
template is displayed on the GUI,
but the functionality does not
exist.)
http://c2.com/cgi/wiki?UserStoryExamples

9. http://agilecoach.typepad.com/photos/connextra_user_story_2001/connextrastorycard.html

10. https://medium.com/the-job-to-be-done/replacing-the-user-story-with-the-job-story-af7cdee10c27

12. The Three Cs

13. http://agilecoach.typepad.com/photos/connextra_user_story_2001/connextrastorycard.html

14. https://www.flickr.com/photos/pedrosimoes7/3717536433

15. https://www.flickr.com/photos/gertcha/6898156643

18. https://www.flickr.com/photos/ben124/8256640709

19. Exercise: Booking a flight

20. https://www.flickr.com/photos/131794563@N05/18234496731
Edith
the Expert

21. https://www.flickr.com/photos/78428166@N00/6450184981
Nathan
the Newbie

22. Exercise: Booking a flight

26. Exercise: Booking a flight

27. http://memegenerator.net/instance/54379154

30. http://en.wikipedia.org/wiki/File:Henry_the_Navigator.jpg

31. From User Story Mapping by Jeff Patton, O'Reilly Media, 2014

32. From User Story Mapping by Jeff Patton, O'Reilly Media, 2014

34. Thank You
(& feedback!)
Adrian Howard (@adrianh)
quietstars.com

35. Want more?
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quietstars.com
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