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Social media
& the long
tail
Denis Gillet & Adrian Holzer
The copyright of images belong to their authors. I will remove them on demand. Contact me at adrian.holzer@epfl.ch
Hits Rule
Our culture is a constant
popularity contest
But hits start
to rule less
Number of hit albums
All time top 100 albums

22 are from 20 are from
the 1980s the 1990s

7 are from
the 2000s
[wiki]
Why
Piracy ? Free
music ?

“there’s
something
to that.”
P2P technology provided
users with more choice
MP3 players
allowed more
selection and
variety
“What if instead
of a single top 40
there are now 400
top 40s or 40’000
or 400’000.”
Chris Anderson
Niches & the
long tail
Ecast online jukebox
What percentage
of the 10’000
albums available
sold at least one
track per quarter?
Typically for WalMart the answer is < 50%
98%

The 98% rule seems universal in digital
distribution
The long tail is the large number of occurrences far

from the "head" or central part of a
distribution of popularities.

Number of sales

[wiki]

still not zero
Titles ranked by popularity
The problem with
brick & mortar
retailers
Shelf space is expensive
Theaters must sell
1500 tickets over
2 weeks

Retailers must sell
4 copies of an album
per year
Number of sales

Tyranny of locality
Titles not carried by local
retailers

Titles ranked by popularity
Markets
without end
vs
Total Sales
5000

3750

45 %
55 %

2500

1250

Products not
available at WalMart

0

W

Inventory Size
(thousands)
vs
Total Sales
90

25 %

67.5

N

45

75 %

Products not available
at Blockbuster

22.5

0

B

Inventory Size
(thousands)
vs
Total Sales
5000

30 %

3750

a

2500

70 %
1250

B&N

Products not
available at B&N

0

Inventory Size
(thousands)
The first step
towards the
long tail
1886
!

Richard Sears,
a railway agent
started a watch
distribution
company
Using the rail and mail as distribution channel
and the wish
book as
aggregator
Three forces
that lead to
the long tail
Production democratization

leads to
more stuff...
...and lengthens the tail
Distribution democratization
leads to more
access to
niches...
...and fattens the tail
Connect supply & demand
... drives business from
hits to niches
The three forces
Production
democratization
Distribution
democratization
Connect supply
& demand
Three steps to
infinite variety
1.Physical

Profit thresholds
2.Hybrid

3.Digital
Using social
media to reach
the long tail
Social media as
production tools
Social media as
distribution aggregator
storage

distribution

shelf space

billing

COST
0/year
$10
0% fee
3
Social media as
connection tools
Number of followers
Number of friends
The copyrights of images belong to their authors. I will remove them on demand. Contact me at adrian.holzer@epfl.ch

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Long tail