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Integrating Social Media
Into Your Business Marketing
Into Your Business Marketing
Keith Blundy
Managing Director | Aegies Associates
DL Business Expo 2014
Thursday 1st May 2014
Presentation title
#CIMDLBE14
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WELCOME
• Hashtag for this session is #CIMDB
• contact me:
– @Stiltwalk or @keithblundy on twitter
– aegies.stiltwalk on Facebook
– keith.blundy on Flickr
– keithblundy on Linkedin
#CIMDLBE14
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#CIMDLBE14
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Channels of Communication
#CIMDLBE14
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#CIMDLBE14
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Channels To Market
#CIMDLBE14
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#CIMDLBE14
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Seven Drips
#CIMDLBE14
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#CIMDLBE14
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New World - New Ways
#CIMDLBE14
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#CIMDLBE14
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A NEW LANDSCAPE
#CIMDLBE14
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#CIMDLBE14
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MIXING IT UP
• The 4 P’s of Marketing
– Product
– Place
– Promotion
– Price
• 4 C’s of Digital?
– Creating
– Curating
– Connecting
– Culture
#CIMDLBE14
It’s Now Even More About The Conversation
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#CIMDLBE14
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Social Media Landscape
#CIMDLBE14
source Adobe CMO 2014
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#CIMDLBE14
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SIX SPACES OF SOCIAL MEDIA
• Secret Spaces -SMS texts | IM
• Group Spaces -Social Networks | Chat rooms
• Publishing Spaces -Flickr | YouTube | Blogs
• Performing Spaces -Gaming
• Participation Spaces -Wikipedia | Lobbying
• Watching Spaces -TV | Sports | Cinema etc
#CIMDLBE14
Focused On The Interaction Not The Technology
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#CIMDLBE14
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USERS - WHAT ARE THEY DOING?
#CIMDLBE14
Creators •Bloggers
•Publish webpages / content
•Upload video / music / audio / pictures
•Write original articles / content
Critics •Post ratings / reviews
•Comment on others creativity
•Contribute to online life
•Edit and correct others content
Collectors •Use RSS feeds
•Vote for websites and content
Joiners •Maintain profile on social media and visit
sites widely
Spectators •Read / Listen / Watch content published by
others
Inactives •Nothing
Presentation title
#CIMDLBE14
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WHAT ARE THEY DOING - BY AGE
#CIMDLBE14
35-44 Yr
olds
18-24
Yr olds
UK
Average
Creators 9% 38% 15%
Critics 20% 34% 21%
Collectors 2% 18% 6%
Joiners 41% 77% 38%
Spectators 51% 60% 50%
Inactives 34% 13% 37%
50% of UK social media
users are waiting for a
proposition from your
business - ready and
able to take action.
Presentation title
#CIMDLBE14
15%
Readers
Interested
In details
15%
Non Readers
Interested In
Pictures /
Numbers
70%
Browsers
Short is better
Headlines
Pictures important
Will scan the page
Majority of the population behave this way
Engagement Zone
187 Million Users
85 Million users
Presentation title
#CIMDLBE14
40 Million users / week
1 Billion users
1.3 Billion active users
680 Million mobile users
22% Growth 2012-2013
645 Million active users
Daily New Sign ups = 135,000
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#CIMDLBE14
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PLANNING SOCIAL MEDIA
• Who are your audience?
• Where are your audience?
• What are they doing?
• What are they saying?
• What can you invest – time & money?
#CIMDLBE14
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#CIMDLBE14
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FACEBOOK
#CIMDLBE14
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#CIMDLBE14
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FACEBOOK
• Great for B2C, terrible for B2B
• Care needed with fan / product pages
• Broadcast ... Outward speaking?
• Allow user interaction?
• Advertising Opportunities
• Desktop | Mobile - considerations
• Example
#CIMDLBE14
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#CIMDLBE14
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FACEBOOK - examples
#CIMDLBE14
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#CIMDLBE14
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TWITTER
• Engage your audience
• Don’t sell blatantly
• Give advice and support
• Use it to communicate
• Build a following
• Be yourself - but be wise and take care
#CIMDLBE14
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#CIMDLBE14
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TWITTER - examples
#CIMDLBE14
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#CIMDLBE14
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TWITTER - GET MORE FOLLOWERS
#CIMDLBE14
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#CIMDLBE14
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SOCIAL MEDIA DOs & DON’Ts
#CIMDLBE14
• Be prepared
• Be sensible
• Get advice
• Use you judgement
• Be yourself
• Copyright
• Slander / Liable
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#CIMDLBE14
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Tools of the Trade
• Twitter on computer / phone / tablet
– Tweet Deck / Twitter Site / App
• Blogging
– BlogPress / Blogsy
• iPad / iPhone simple use
• Lets look at how.
#CIMDLBE14
Presentation title
#CIMDLBE14
Presentation titleFind out more
For more useful advice for small businesses
wanting to build on their marketing knowledge
www.cim.co.uk/sbc
#CIMDLBE14
Presentation title
#CIMDLBE14
Presentation title
QUESTIONS
#CIMDLBE14

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Cim social media workshop Darlington Expo

Notas del editor

  1. Support We now have a mechanism in place that is working in briefing / managing the media in a 2 way dialogue Clergy now regularly ask for help and advice on situation and have been delighted by the guidance and support in dealing with media and stakeholder communications We are setting the news agenda and influencing public opinion - Examples are the tweeting Christmas / Andrew Brown from the Guardian is coming to spend 2 days with us Managing bad news such as the Horden shootings etc Planning and advising responses to numerous Child / Abuse / Serious Reputational Damage Limitation exercises all going on behind closed doors A Seat At The National Table Leading discussion - pushing Durham forward, having a voice getting our message out - making Durham relevant / helping Clergy Recruitment