This document is a presentation about integrating social media into business marketing. It discusses several key social media platforms like Facebook and Twitter and how businesses can use them. The presentation covers how to plan a social media strategy by understanding audiences, what they are doing online, and how much time and money a business can invest. It provides examples of how businesses are using Facebook and Twitter successfully and tips for getting more followers on Twitter. The presentation also outlines dos and don'ts for social media and reviews tools for using different social media platforms.
1. Integrating Social Media
Into Your Business Marketing
Into Your Business Marketing
Keith Blundy
Managing Director | Aegies Associates
DL Business Expo 2014
Thursday 1st May 2014
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WELCOME
• Hashtag for this session is #CIMDB
• contact me:
– @Stiltwalk or @keithblundy on twitter
– aegies.stiltwalk on Facebook
– keith.blundy on Flickr
– keithblundy on Linkedin
#CIMDLBE14
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MIXING IT UP
• The 4 P’s of Marketing
– Product
– Place
– Promotion
– Price
• 4 C’s of Digital?
– Creating
– Curating
– Connecting
– Culture
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It’s Now Even More About The Conversation
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SIX SPACES OF SOCIAL MEDIA
• Secret Spaces -SMS texts | IM
• Group Spaces -Social Networks | Chat rooms
• Publishing Spaces -Flickr | YouTube | Blogs
• Performing Spaces -Gaming
• Participation Spaces -Wikipedia | Lobbying
• Watching Spaces -TV | Sports | Cinema etc
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Focused On The Interaction Not The Technology
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USERS - WHAT ARE THEY DOING?
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Creators •Bloggers
•Publish webpages / content
•Upload video / music / audio / pictures
•Write original articles / content
Critics •Post ratings / reviews
•Comment on others creativity
•Contribute to online life
•Edit and correct others content
Collectors •Use RSS feeds
•Vote for websites and content
Joiners •Maintain profile on social media and visit
sites widely
Spectators •Read / Listen / Watch content published by
others
Inactives •Nothing
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WHAT ARE THEY DOING - BY AGE
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35-44 Yr
olds
18-24
Yr olds
UK
Average
Creators 9% 38% 15%
Critics 20% 34% 21%
Collectors 2% 18% 6%
Joiners 41% 77% 38%
Spectators 51% 60% 50%
Inactives 34% 13% 37%
50% of UK social media
users are waiting for a
proposition from your
business - ready and
able to take action.
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15%
Readers
Interested
In details
15%
Non Readers
Interested In
Pictures /
Numbers
70%
Browsers
Short is better
Headlines
Pictures important
Will scan the page
Majority of the population behave this way
Engagement Zone
187 Million Users
85 Million users
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40 Million users / week
1 Billion users
1.3 Billion active users
680 Million mobile users
22% Growth 2012-2013
645 Million active users
Daily New Sign ups = 135,000
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FACEBOOK
• Great for B2C, terrible for B2B
• Care needed with fan / product pages
• Broadcast ... Outward speaking?
• Allow user interaction?
• Advertising Opportunities
• Desktop | Mobile - considerations
• Example
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Support
We now have a mechanism in place that is working in briefing / managing the media in a 2 way dialogue
Clergy now regularly ask for help and advice on situation and have been delighted by the guidance and support in dealing with media and stakeholder communications
We are setting the news agenda and influencing public opinion
- Examples are the tweeting Christmas / Andrew Brown from the Guardian is coming to spend 2 days with us
Managing bad news such as the Horden shootings etc
Planning and advising responses to numerous Child / Abuse / Serious Reputational Damage Limitation exercises all going on behind closed doors
A Seat At The National Table
Leading discussion - pushing Durham forward, having a voice getting our message out - making Durham relevant / helping Clergy Recruitment