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www.ifrahlaw.com www.ifrahlaw.com
THE BEST DEFENSE IS A GOOD OFFENSE –
MANAGING LEGAL RISK
Affiliate Summit West 2015
Rachel Hirsch, Esq., Senior Associate
P (202) 524-4145 /
www.ifrahlaw.com
Managing Legal Risk – Controlling Your Mediums Of Communication
P (202) 524-4145 /
Email Marketing
Phone calls/Text Messages
Mobile Advertising
Social Media/Blogs
Advertorials/Landing Pages
www.ifrahlaw.com
Managing Legal Risk – Controlling Your Mediums Of Communication
“Operation Full Disclosure”
P (202) 524-4145 /
Placement and
Proximity
Prominent
Unavoidability
Distracting Factors
Repetition
Duration of
Disclosure
Understandability
Format and
Language
REMEMBER! When Disclosures Cannot Be Made Clearly And Be Made, Forgo the Claim Altogether!
www.ifrahlaw.com
Managing Legal Risk – Controlling Your Mediums Of Communication
“Operation Full Disclosure” – Inadequate Disclosures
P (202) 524-4145 /
Failure To Disclose Pricing Conditions
Failure To Disclose Automatic Billing Feature
Claiming Product Capabilities Or Superiority
Without Substantiation
Promoting “Risk-Free” or “Worry-Free” Trial Period
Without Disclosing Additional Costs.
Making Broad Claims Without
Limitations/Qualifications.
www.ifrahlaw.com
Understanding Risk – Controlling The Messenger
ADVERTISER
Never Work With An Advertiser Without A Contract – IOs Don’t Count!
Determine Which Party Holds The Bargaining Power
Institute Best Practices And Hold Your Advertiser Accountable
Maintain Good Record-Keeping
Limit Your Liability
P (202) 524-4145 /
www.ifrahlaw.com
Understanding Risk – Controlling The Messenger
AFFILIATES/PUBLISHERS
Never Work With An Affiliate Without A Contract – Sign-Up Terms Don’t Count!
Institute Best Practices And Hold Your Affiliates Accountable
Conduct Periodic Audits, But Don’t Micromanage
Maintain Good Record-Keeping
Limit Your Liability
www.ifrahlaw.comP (202) 524-4145 /
www.ifrahlaw.comwww.ifrahlaw.com
1717 Pennsylvania Avenue
Washington, D.C. 20006
www.ifrahlaw.com
P (202) 524-4145 /
Email: rhirsch@ifrahlaw.com
Twitter: TheRealMsHirsch
Blog: www.ftcbeat.com

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The Best Defense is a Good Offense - Managing Legal Risk

  • 1. www.ifrahlaw.com www.ifrahlaw.com THE BEST DEFENSE IS A GOOD OFFENSE – MANAGING LEGAL RISK Affiliate Summit West 2015 Rachel Hirsch, Esq., Senior Associate P (202) 524-4145 /
  • 2. www.ifrahlaw.com Managing Legal Risk – Controlling Your Mediums Of Communication P (202) 524-4145 / Email Marketing Phone calls/Text Messages Mobile Advertising Social Media/Blogs Advertorials/Landing Pages
  • 3. www.ifrahlaw.com Managing Legal Risk – Controlling Your Mediums Of Communication “Operation Full Disclosure” P (202) 524-4145 / Placement and Proximity Prominent Unavoidability Distracting Factors Repetition Duration of Disclosure Understandability Format and Language REMEMBER! When Disclosures Cannot Be Made Clearly And Be Made, Forgo the Claim Altogether!
  • 4. www.ifrahlaw.com Managing Legal Risk – Controlling Your Mediums Of Communication “Operation Full Disclosure” – Inadequate Disclosures P (202) 524-4145 / Failure To Disclose Pricing Conditions Failure To Disclose Automatic Billing Feature Claiming Product Capabilities Or Superiority Without Substantiation Promoting “Risk-Free” or “Worry-Free” Trial Period Without Disclosing Additional Costs. Making Broad Claims Without Limitations/Qualifications.
  • 5. www.ifrahlaw.com Understanding Risk – Controlling The Messenger ADVERTISER Never Work With An Advertiser Without A Contract – IOs Don’t Count! Determine Which Party Holds The Bargaining Power Institute Best Practices And Hold Your Advertiser Accountable Maintain Good Record-Keeping Limit Your Liability P (202) 524-4145 /
  • 6. www.ifrahlaw.com Understanding Risk – Controlling The Messenger AFFILIATES/PUBLISHERS Never Work With An Affiliate Without A Contract – Sign-Up Terms Don’t Count! Institute Best Practices And Hold Your Affiliates Accountable Conduct Periodic Audits, But Don’t Micromanage Maintain Good Record-Keeping Limit Your Liability www.ifrahlaw.comP (202) 524-4145 /
  • 7. www.ifrahlaw.comwww.ifrahlaw.com 1717 Pennsylvania Avenue Washington, D.C. 20006 www.ifrahlaw.com P (202) 524-4145 / Email: rhirsch@ifrahlaw.com Twitter: TheRealMsHirsch Blog: www.ftcbeat.com