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How, What & Why…
The Top 10 Affiliate Marketing Essentials
Jeannine Crooks
Mike Allen
John LoBrutto
How ?
What ?
Why ?
2019 – affgeek.com/ase19
#ASE19
The Speakers!
The Top 10 Affiliate Marketing Essentials
Mike Allen
@mta1
Jeannine Crooks
@Jeannine_Crooks
John LoBrutto
@JPL65
Why?
How?
What?
2019 – affgeek.com/ase19
What is the
Golden Circle?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
How: What is the Strategy?
What: What are the tactics?
Why: What is the purpose?
Variation of the Golden Circle concept in Marketing...
1. Start with your purpose: Why you are doing something.
2. Identify: What is needed to accomplish goals (these are tactics).
3. Summarize: How you will accomplish this (organizing and executing
tactics into coherent strategy).
2019 – affgeek.com/ase19
1. How do I make
money with
Affiliate
Marketing?
Definition – someone clicks through your link to the
merchant and completes the desired action
for which you are paid a commission.
Action Types
● CPS/Rev Share – Cost per sale. Paid a portion of the sale amount
● CPL – Cost per lead. Usually paid a fixed amount
● CPI – Cost per install. Paid when an app is successfully installed.
Promotional Methods
● Content – blogs/websites offering information on a product/merchant
● Social Media – links to merchants from Facebook, Twitter, Pinterest
● PPC – pay per click, ads purchased by affiliate, direct to merchant.
● Display – banner ads purchased by affiliate, direct to merchant
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
1. How do I make
money with
Affiliate
Marketing?
Who is my audience?
● Who are my readers? What do they want?
What drives my traffic?
● Why click to my website? What makes people do it more?
What are similar websites linking to?
● Identify the competition’s best practices.
What merchants fit my business?
● Who do I want to work with? What do I have a passion for?
How can I promote my merchants?
● What is the best way to drive visits to my merchants? Price? Reviews? Offers?
What is my ROI?
● Am I making money? What are the metrics?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
2. What are the
Best Practices in
Technology?
Consider Using WordPress
● World’s most-popular CMS
● Many free and premium plugins / themes to extend
● Easy to insert FTC compliance
● Link management: PrettyLinks plugin
● SEO: Yoast, SEOPress, or RankMath
● Datafeed integration with Datafeedr (using WooCommerce)
Site Specifics
● SSL site-wide
● Solid web hosting
● Customer Support – contact form, “about” page, privacy policy
Specialized Network & Third-Party Tools
● Coupon code tracking (networks)
● Affluent (affluent.io) to aggregate and report
● FMTC - premium coupon service
● Skimlinks or Sovrn //Commerce (formerly VigLink)
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
3. How do I
choose the right
Merchants?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
What should I look for?
● Product Selection – good options, good prices, in stock,
promotions
● Well designed site – would you buy from them?
● Good program terms – commission rate, cookie length, T&Cs
● Strong conversion rate, EPC, approval rate, prompt payment
● Good affiliate support – responsive program manager
● Deeplinking available – link to a specific product for better
sales
● Datafeed – set up a store on your site
● Competitors – what merchants do your competitors use?
● Favorite network – recommendations from network, interface
preferences
2019 – affgeek.com/ase19
3. How do I
choose the right
Merchants?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
What about working only with Amazon?
Not a good idea!
● One day cookie / lowest commission rates
● Easily removed from program – over 25 different ways to trigger
removal
● No advanced technologies, i.e. cross-device tracking, convert-a-
link, API
● No free products, no sponsored posts, no personal promotion
opportunities
● Limited presentation options
● Can’t sell to family or friends
2019 – affgeek.com/ase19
4. How do I work
with Merchants?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
How do I get approved by merchants & networks?
● Network applications require:
● Name, Address, Phone, Site URL
● Make sure email address is correct
● SSN or Business Tax ID
● Site is clean & neat, no typos
● Site includes contact info, privacy policy, about us, contact us
● Complete network profile
● List all URLs
● Site description should be longer than one sentence
● Tell merchant why your site is a good fit
2019 – affgeek.com/ase19
4. How do I work
with Merchants?
Always Be Compliant
Why is compliance vital to success?
● Creates trust
● Allows long-term relationships to flourish
● Essentially is “technical etiquette” (reduces uncertainty)
What types of compliance are there?
● Affiliate network’s terms
● Merchant’s terms (trademark usage, search bidding, linking, etc.)
● FTC affiliate link disclosure – see affgeek.com/ftc
● Voluntary (IAB, PMA, BBB, etc.)
● Legal based on jurisdiction
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
4. How do I work
with Merchants?
How do Advertisers Communicate?
● Good Advertisers communicate regularly with publishers
● Commission Changes & Changes to program terms
● New content, products & promotions
● Special affiliate offers
● Respond to develop a relationship with Advertiser
How can you create a compelling reason to increase
commissions?
● For a win-win joint venture
● After you’ve established a relationship with the Advertiser
● When more commission = more sales volume
● Opportunity for an exclusive or premium placement
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
5. How can I
understand the
Metrics?
Metric Questions…
● What products / services are selling best? Not selling at all?
● Am I paid on gross or net sale? What is the validation period?
● How do cancellations & return rates affect commission?
● What is the current EPC for each Merchant?
● Is the reversal rate (cancelation/ fraud) low or high?
● What is the current & historical click through rate / conversion rate?
● What is the Average Order Value?
Do you understand how
Click-Through, Conversions & Cancellations
affect commissions and revenue?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
5. How can I
understand the
Metrics?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
Impressions 25,000 Results
CTR - Click Through Rate 4% 1000
CR - Conversion Rate 3% 30
CX - Cancelation Rate 10% -3
CPA - Cost Per Action $200 27 x 200
Publisher Revenue $5,400
Impressions 25,000 Results
CTR - Click Through Rate 4% 1000
CR - Conversion Rate 1% 10
CX - Cancelation Rate 20% -2
CPA - Cost Per Action $200 8 x 200
Publisher Revenue $1,600
Example A:
High Volume
(Optimized)
Example B:
Low Volume
Performance dramatically
affects Publisher’s Revenue
2019 – affgeek.com/ase19
6. Why shouldn’t
I use Google
Analytics?
Google Analytics were not designed to track
affiliate marketing!
Google Analytics were designed to track site activity
● How visitors arrived, their path and time on site, their exit point
Different criteria than merchant/network
● Numbers will rarely match what the network records
● Network/In-House program has final decision of sales amount
● Doesn’t track returns, cancellations, declined credit cards
Use Google Analytics to:
● Identify top performing keywords
● Best/worst converting pages
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
7. Why should I
optimize my site?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
Why is it important to have unique / optimized pages?
● Adds value to the user’s experience
● Validates you as a referral source for the Merchant
● Usually are the Merchants' highest converting pages
● Creates SEO relevance & improves organic search results
● Provides unique benefit & creates loyalty
● Often have competitive pricing & unique offers
● Provide defined target audience & improves conversions
● Builds a closer relationship with the advertiser
2019 – affgeek.com/ase19
7. Why should I
optimize my site?
SEO: Write for your readers, not Google!
● Search engines don’t buy from you
● High “bounce rates” likely harm rankings
Should I rely on Banner Ads, Text Links or Both?
● Text links always outperform banner ads
● Banners sometimes negated by ad blockers
● Banners are seldom clicked (very low banner CR)
Instead…
● Answer questions
● Address human needs
● Provide solutions (and convenience)
● Naturally sprinkle content with text links
● Use banners to add color & show branding
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
8. What is
customer loyalty
& Why does it
matter?
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
What is your unique benefit that creates
customer loyalty?
How do I attract visitors?
● Traffic is the most important component of your affiliate business.
● How you source will determine how to spend / allocate resources.
● If all of your traffic is new and from paid sources, then customer
loyalty or return customers are not a priority.
● If you count on repeat visitors and referrals by previous customer,
then customer loyalty is a vital part of your site strategy.
How do I create Loyalty?
● Do you have the best price?
● Do you provide user reviews or does your site review products?
● Do you provide unique offers or exclusive promotions?
● Do you provide monetary compensation, like rewards?
● Do you have high organic search positions? Is your brand familiar?
● Do you have an interested community to engage?
2019 – affgeek.com/ase19
9. Why should I
get involved in
the industry?
Affiliate Marketing = “Relationship Marketing”
…so you need to build relationships!
Rapidly Changing Technology
● You need to be ”well-read”
● Always something new to learn
● Your insights are valuable to others
● Competition & Amazon’s dominance
Legal & Technical Environment
● Legislative & regulatory proposals
● Compliance requirements (FTC, privacy, GDPR, more!)
● Tracking changes (ITP, Parallel Tracking, etc.)
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?
2019 – affgeek.com/ase19
10. Why I should
never quit on
Affiliate
Marketing!
The Top 10 Affiliate Marketing Essentials
Why?
How?
What?How long should I keep trying?
● Don’t give up. Keep optimizing. Find better ways. Ask for
recommendations. Follow best practices.
● If money is tight, dial back, but don’t throw in the towel!
What help is available?
● The PMA (thepma.org)
● Network & industry resources – see affgeek.com/resources
How can I manage affiliate marketing part time?
● Do “on the side” if the income is not sufficient for full time.
● Keep expenses low. Look for opportunities to earn. Expand efficiently.
Why would I want to miss these great events!
● Affiliate Summit is great place to network – even more, it’s School for
Affiliates! Have fun, learn and apply your new skills!
2019 – affgeek.com/ase19
Q & A Time….
The Top 10 Affiliate Marketing Essentials
Mike Allen
@mta1
Jeannine Crooks
@Jeannine_Crooks
John LoBrutto
@JPL65
Why?
How?
What?
2019 – affgeek.com/ase19

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Jeannie crooks panel presentation

  • 1. How, What & Why… The Top 10 Affiliate Marketing Essentials Jeannine Crooks Mike Allen John LoBrutto How ? What ? Why ? 2019 – affgeek.com/ase19 #ASE19
  • 2. The Speakers! The Top 10 Affiliate Marketing Essentials Mike Allen @mta1 Jeannine Crooks @Jeannine_Crooks John LoBrutto @JPL65 Why? How? What? 2019 – affgeek.com/ase19
  • 3. What is the Golden Circle? The Top 10 Affiliate Marketing Essentials Why? How? What? How: What is the Strategy? What: What are the tactics? Why: What is the purpose? Variation of the Golden Circle concept in Marketing... 1. Start with your purpose: Why you are doing something. 2. Identify: What is needed to accomplish goals (these are tactics). 3. Summarize: How you will accomplish this (organizing and executing tactics into coherent strategy). 2019 – affgeek.com/ase19
  • 4. 1. How do I make money with Affiliate Marketing? Definition – someone clicks through your link to the merchant and completes the desired action for which you are paid a commission. Action Types ● CPS/Rev Share – Cost per sale. Paid a portion of the sale amount ● CPL – Cost per lead. Usually paid a fixed amount ● CPI – Cost per install. Paid when an app is successfully installed. Promotional Methods ● Content – blogs/websites offering information on a product/merchant ● Social Media – links to merchants from Facebook, Twitter, Pinterest ● PPC – pay per click, ads purchased by affiliate, direct to merchant. ● Display – banner ads purchased by affiliate, direct to merchant The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 5. 1. How do I make money with Affiliate Marketing? Who is my audience? ● Who are my readers? What do they want? What drives my traffic? ● Why click to my website? What makes people do it more? What are similar websites linking to? ● Identify the competition’s best practices. What merchants fit my business? ● Who do I want to work with? What do I have a passion for? How can I promote my merchants? ● What is the best way to drive visits to my merchants? Price? Reviews? Offers? What is my ROI? ● Am I making money? What are the metrics? The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 6. 2. What are the Best Practices in Technology? Consider Using WordPress ● World’s most-popular CMS ● Many free and premium plugins / themes to extend ● Easy to insert FTC compliance ● Link management: PrettyLinks plugin ● SEO: Yoast, SEOPress, or RankMath ● Datafeed integration with Datafeedr (using WooCommerce) Site Specifics ● SSL site-wide ● Solid web hosting ● Customer Support – contact form, “about” page, privacy policy Specialized Network & Third-Party Tools ● Coupon code tracking (networks) ● Affluent (affluent.io) to aggregate and report ● FMTC - premium coupon service ● Skimlinks or Sovrn //Commerce (formerly VigLink) The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 7. 3. How do I choose the right Merchants? The Top 10 Affiliate Marketing Essentials Why? How? What? What should I look for? ● Product Selection – good options, good prices, in stock, promotions ● Well designed site – would you buy from them? ● Good program terms – commission rate, cookie length, T&Cs ● Strong conversion rate, EPC, approval rate, prompt payment ● Good affiliate support – responsive program manager ● Deeplinking available – link to a specific product for better sales ● Datafeed – set up a store on your site ● Competitors – what merchants do your competitors use? ● Favorite network – recommendations from network, interface preferences 2019 – affgeek.com/ase19
  • 8. 3. How do I choose the right Merchants? The Top 10 Affiliate Marketing Essentials Why? How? What? What about working only with Amazon? Not a good idea! ● One day cookie / lowest commission rates ● Easily removed from program – over 25 different ways to trigger removal ● No advanced technologies, i.e. cross-device tracking, convert-a- link, API ● No free products, no sponsored posts, no personal promotion opportunities ● Limited presentation options ● Can’t sell to family or friends 2019 – affgeek.com/ase19
  • 9. 4. How do I work with Merchants? The Top 10 Affiliate Marketing Essentials Why? How? What? How do I get approved by merchants & networks? ● Network applications require: ● Name, Address, Phone, Site URL ● Make sure email address is correct ● SSN or Business Tax ID ● Site is clean & neat, no typos ● Site includes contact info, privacy policy, about us, contact us ● Complete network profile ● List all URLs ● Site description should be longer than one sentence ● Tell merchant why your site is a good fit 2019 – affgeek.com/ase19
  • 10. 4. How do I work with Merchants? Always Be Compliant Why is compliance vital to success? ● Creates trust ● Allows long-term relationships to flourish ● Essentially is “technical etiquette” (reduces uncertainty) What types of compliance are there? ● Affiliate network’s terms ● Merchant’s terms (trademark usage, search bidding, linking, etc.) ● FTC affiliate link disclosure – see affgeek.com/ftc ● Voluntary (IAB, PMA, BBB, etc.) ● Legal based on jurisdiction The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 11. 4. How do I work with Merchants? How do Advertisers Communicate? ● Good Advertisers communicate regularly with publishers ● Commission Changes & Changes to program terms ● New content, products & promotions ● Special affiliate offers ● Respond to develop a relationship with Advertiser How can you create a compelling reason to increase commissions? ● For a win-win joint venture ● After you’ve established a relationship with the Advertiser ● When more commission = more sales volume ● Opportunity for an exclusive or premium placement The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 12. 5. How can I understand the Metrics? Metric Questions… ● What products / services are selling best? Not selling at all? ● Am I paid on gross or net sale? What is the validation period? ● How do cancellations & return rates affect commission? ● What is the current EPC for each Merchant? ● Is the reversal rate (cancelation/ fraud) low or high? ● What is the current & historical click through rate / conversion rate? ● What is the Average Order Value? Do you understand how Click-Through, Conversions & Cancellations affect commissions and revenue? The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 13. 5. How can I understand the Metrics? The Top 10 Affiliate Marketing Essentials Why? How? What? Impressions 25,000 Results CTR - Click Through Rate 4% 1000 CR - Conversion Rate 3% 30 CX - Cancelation Rate 10% -3 CPA - Cost Per Action $200 27 x 200 Publisher Revenue $5,400 Impressions 25,000 Results CTR - Click Through Rate 4% 1000 CR - Conversion Rate 1% 10 CX - Cancelation Rate 20% -2 CPA - Cost Per Action $200 8 x 200 Publisher Revenue $1,600 Example A: High Volume (Optimized) Example B: Low Volume Performance dramatically affects Publisher’s Revenue 2019 – affgeek.com/ase19
  • 14. 6. Why shouldn’t I use Google Analytics? Google Analytics were not designed to track affiliate marketing! Google Analytics were designed to track site activity ● How visitors arrived, their path and time on site, their exit point Different criteria than merchant/network ● Numbers will rarely match what the network records ● Network/In-House program has final decision of sales amount ● Doesn’t track returns, cancellations, declined credit cards Use Google Analytics to: ● Identify top performing keywords ● Best/worst converting pages The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 15. 7. Why should I optimize my site? The Top 10 Affiliate Marketing Essentials Why? How? What? Why is it important to have unique / optimized pages? ● Adds value to the user’s experience ● Validates you as a referral source for the Merchant ● Usually are the Merchants' highest converting pages ● Creates SEO relevance & improves organic search results ● Provides unique benefit & creates loyalty ● Often have competitive pricing & unique offers ● Provide defined target audience & improves conversions ● Builds a closer relationship with the advertiser 2019 – affgeek.com/ase19
  • 16. 7. Why should I optimize my site? SEO: Write for your readers, not Google! ● Search engines don’t buy from you ● High “bounce rates” likely harm rankings Should I rely on Banner Ads, Text Links or Both? ● Text links always outperform banner ads ● Banners sometimes negated by ad blockers ● Banners are seldom clicked (very low banner CR) Instead… ● Answer questions ● Address human needs ● Provide solutions (and convenience) ● Naturally sprinkle content with text links ● Use banners to add color & show branding The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 17. 8. What is customer loyalty & Why does it matter? The Top 10 Affiliate Marketing Essentials Why? How? What? What is your unique benefit that creates customer loyalty? How do I attract visitors? ● Traffic is the most important component of your affiliate business. ● How you source will determine how to spend / allocate resources. ● If all of your traffic is new and from paid sources, then customer loyalty or return customers are not a priority. ● If you count on repeat visitors and referrals by previous customer, then customer loyalty is a vital part of your site strategy. How do I create Loyalty? ● Do you have the best price? ● Do you provide user reviews or does your site review products? ● Do you provide unique offers or exclusive promotions? ● Do you provide monetary compensation, like rewards? ● Do you have high organic search positions? Is your brand familiar? ● Do you have an interested community to engage? 2019 – affgeek.com/ase19
  • 18. 9. Why should I get involved in the industry? Affiliate Marketing = “Relationship Marketing” …so you need to build relationships! Rapidly Changing Technology ● You need to be ”well-read” ● Always something new to learn ● Your insights are valuable to others ● Competition & Amazon’s dominance Legal & Technical Environment ● Legislative & regulatory proposals ● Compliance requirements (FTC, privacy, GDPR, more!) ● Tracking changes (ITP, Parallel Tracking, etc.) The Top 10 Affiliate Marketing Essentials Why? How? What? 2019 – affgeek.com/ase19
  • 19. 10. Why I should never quit on Affiliate Marketing! The Top 10 Affiliate Marketing Essentials Why? How? What?How long should I keep trying? ● Don’t give up. Keep optimizing. Find better ways. Ask for recommendations. Follow best practices. ● If money is tight, dial back, but don’t throw in the towel! What help is available? ● The PMA (thepma.org) ● Network & industry resources – see affgeek.com/resources How can I manage affiliate marketing part time? ● Do “on the side” if the income is not sufficient for full time. ● Keep expenses low. Look for opportunities to earn. Expand efficiently. Why would I want to miss these great events! ● Affiliate Summit is great place to network – even more, it’s School for Affiliates! Have fun, learn and apply your new skills! 2019 – affgeek.com/ase19
  • 20. Q & A Time…. The Top 10 Affiliate Marketing Essentials Mike Allen @mta1 Jeannine Crooks @Jeannine_Crooks John LoBrutto @JPL65 Why? How? What? 2019 – affgeek.com/ase19