Introduction to Agile Tools and Techniques for Agile Business Analysts Creating a Product Vision Using a Story Map and prioritisation using MOSCOW Creating a feature list Determining Customer value Creating Persona's

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IIBA –Agile workshop (Business Analysis)
Prepared by: Biase De Gregorio, Reneshan Moodley, Pieter van Wyk, Barret Roos
Date: 18 March 2014

2. Agenda –Group 1

3. Agenda –Group 2

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5. Introduction

6. Potential Origins –The Agile Values

7. Potential Origins –The Agile principles

8. Potential Origins -Scrum Framework
Picture courtesy of http://scrumbook.wordpress.com/-adapted for IQbusiness
Copyright © 2010, Innolution, LLC & Kenneth S. Rubin. All rights reserved

9. Roles -The Product owner

10. Roles -The Scrum Master

11. Roles -The team

12. Dispelling the myth
Business Analysis Planning and Monitoring
Elicitation
Requirements Management and Communication
Enterprise Analysis
Requirements Analysis
Solution Assessment and Validation
Techniques
•Backlog management
•Planning workshops
•Real options
•Retrospectives
•Collaborative games
•Personas
•Value stream mapping
•Personas
•User Stories
•Behaviour driven development
•Acceptance criteria
•Story mapping
•Story decomposition
•Business capability analysis
•Purpose alignment model
•Kano analysis
•Storyboarding
•Review / UAT
Underlying Competencies

13. Underlying Competencies
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14. Aligning to Agile Manifesto

15. The Role of the Agile Business Analyst

16. Conclusion

17. Q & A

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19. Product backlog -artefact

20. Product Backlog Iceberg and Prioritisation
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21. User Story

22. The 3 C’s
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3 C’s coined by Ron Jeffries

23. User Stories

24. Acceptance criteria

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26. Product Vision
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27. Swipe Once –Product Vision Model
•Forretail consumers
•Whoneeds the ability to combine external / 3rdparty vendors’ loyalty programs into a single marketable / accessible solution,
•TheSwipe Once loyalty program is a loyalty program integration mobile device solution
•Thatallows the integration of multiple loyalty programs into a single account for a given user, allowing the user to receive a summary of their loyalty programs and to transact on/through multiple loyalty programs with a mobile application.
•Unlikecurrent loyalty award programs that work in their own currencies / points and requires multiple physical cards or accounts to redeem
•The Swipe Once combines the currencies and benefits across the different loyalty programs, thereby enabling customers to make full use of their combined loyalty program rewards via a secure, single account per transaction.
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28. Exercise
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30. Swipe Once
Security
Register user
As a prospective user, I want to enter my user account details so that I can create a unique account
As a prospective user, I want to enter my security details so that my account is secure
Login user
As an existing user, I want to be able to login to the application so that I can access the application
As an existing user, if I have forgotten my password I want to be able to reset my username / password securely so that I can access the application
As an existing user, I want a one-time login pin sent to my cellphone each time I login so that my account is more secure
Searching for Rewards Programs
Linking of Rewards program
Reporting
Summary of Points across Loyalty programmes
As a logged on user, I want to view my status of points across a filtered loyalty programme so that I am aware of what points I have
As a logged on user, I want to see the details of a specific loyalty program so that I am aware of what points I have for that program
Summary of transactions (points redeemed)
As a user I want to be able to generate an exportable report of my redeemed transactions so that I am aware of what I have redeemed
As a user, I want to send my transaction trends to the vendors so that the vendors can customize their products and marketing to suit my needs
Administration
Manage vendors
Add vendor
Remove vendor
Reporting
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33. Personas
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34. Customer Journey Value Chain

35. User Story

36. The 3 C’s
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3 C’s coined by Ron Jeffries

37. User Stories

38. Acceptance criteria

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40. CoupleConnect
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41. Exercise
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