The document discusses tips for oral presentations and writing letters. It provides guidance on preparing for presentations, such as stating your purpose and identifying your audience. For introductions, it should greet the audience and communicate interest in them. Resume objective statements should emphasize qualifications and help readers find needed information quickly. The document also notes that shy people need to write letters occasionally or they will "dry up and blow away." Finally, it indicates you can write to the future by writing a letter but not by using a phone to call the future.