This document discusses strategies for adopting Microsoft Teams instead of just using chat. It recommends understanding how users currently use Teams, taking action to promote Teams features to users through training and demonstrations, and establishing governance over Teams usage and team creation. Specific tactics include analyzing usage reports, training users on capabilities, gamifying lessons, highlighting business values, and creating a approval process for new teams using Power Apps. The goal is to help users understand why Teams is better than just chat and provide guidance on its proper use and management over time.
4. @jeffangama
▪ Jeff ANGAMA, France, live in Nice
▪ Consultant Microsoft 365 & SharePoint On Premise
▪ Work @MonacoDigital
▪ A project I’m proud of
Deploy a digital workplace for 8000 users using SCRUM methodology
▪ Specialized in :
Teams Adoption, Process Automation (Nintex, Power Automate, SPFX)
▪ Loves travel in Asia
Jeff ANGAMA
https://jeffangama.wordpress.com
@jeffangama
5. @jeffangama
Users only use chat instead of channels in Teams?
What they
use
What they miss
Visio
Conférence
Chat
Contextual chat
history
Categorize by
channel
Digital
Workplace
External users
joining the
conversation
18. @jeffangama
Train users about Teams Capabilities
Microsoft Ignite - Top 10 Microsoft Teams adoption best practices | BRK2161
Microsoft Ignite - Top 10 Microsoft Teams adoption best practices | BRK2161
25. @jeffangama
Make a plan and adapt & repeat
▪ Why teams
▪ Identify resistance to change
▪ Training planning
Prepare
▪ Find people that will spread the Teams wave
▪ Emboard manager in the adventure, key to change
management
Find champions &
Emboard managers
▪ Newsletter
▪ Intranet
▪ Yammer
Share success
▪ Train to basics and advanced
▪ Train manager
▪ Continously share tips
Help users
▪ Measure via statistics
▪ Measure via surveyMeasure
▪ Repeat & Adapt this strategy
Adapt
27. @jeffangama
Governance : A world without governance
Who is the real owner of this team
Why is there two Team HR ?
The employee quit the company,
where are his data ?
Why is the org chart
showing ?
What’s the use of this Team ?
32. @jeffangama
Who creates the Team ?
▪ Open to everyone
▪ Control by a form requesting
Objective for the team
Owner of the team
How long you need the team
Etc.
▪ IT approves and creates
Control How it works User satisfaction
44. @jeffangama
Ressources
▪ UNDERSTAND
Power BI Report
▪ ACT :
Adoption Plan (By Microsoft)
PowerApps Application to approve Team Request
▪ GOVERNANCE
Governance by M365 Community
Susan Hanley Governance white papers