ajitjoshiin

crm marketing crm implementation strategy internet marketing international crm strategy customer relationship management customer experience customer service data digital lending digital banking omnichannel core banking social media marketing design thinking b2b marketing innovation economics of crm research market survey market research retention customer loyalty loyalty csat soa etl datawarehouse big data opendata database information information technology retail banking bfsi itil services sfa implementation operational crm collaboration crm analytical crm stp positioning targeting segmentation online business business export incoterms