Comprehensive solution for all your ITIL / ITSM needs

1. Introduction
As businesses tighten their belts, there is an increasing need to look at cost efficiencies and consider using
technologies which increase efficiency, improve productivity, reduce down time, and result in cost savings.
Automatos provides a greater level of control over the IT infrastructure, and provides information which
enables a company to make better use of assets, prolong the life of equipment and reduce cash losses
currently wasted on poor IT planning.
The IT Challenge
With business moving increasingly towards a mobile environment in disparate locations, gaining control of
the IT infrastructure becomes a greater challenge for the IT professional, than ever before. To maintain
good levels of customer satisfaction, it is necessary to be in control of all aspects from licences to branding,
from IT infrastructure management to performance measurement.
Automatos overcomes the difficulties in managing and keeping track of assets. It monitors performance and
changes in a complex IT environment and brings detailed and precise real-time information about the whole
IT estate, unifying the management into one place.
• Most companies don’t have a good overview of their inventory. Automatos helps by creating and
updating an inventory of the equipment, as well as mapping and monitoring all the assets.
• Many companies fail to keep proper track of software licenses - Automatos has a full licensing suite that
keeps track of all the licenses in the IT estate.
• For companies that don’t have a capacity planning department, Automatos provides real-time reports
with predictions of bottlenecks. It identifies which specific hardware part of each server will not support
the workload and in how much time it will fail to operate properly, or go down.
• IT departments are so busy it can be difficult to keep track of changes - Automatos can generate
reports in real time containing the changes that happened in a past period for a group of desktops or
servers. It brings changes on hardware, software, network and media.
• Companies need warning of desktop hardware failures – Automatos produces real time reports with
predictions on when hardware will fail and how soon it will happen.
• Many companies take a long time to respond to problems - Automatos reduces down time with
monitoring applets for servers and network devices. It also provides monitoring notifications with
configurable thresholds.

2. Benefits of Automatos unified monitoring
Automatos provides up-to-the-minute information on operational performance which enables maximum
productivity and minimises down-time. Providing greater control over computer equipment and its proper
usage in your organisation, Automatos results in increased productivity and saves IT support staff time.
Cost savings are made because everything works optimally, automatically, and in synchronisation. The
cost of hardware is reduced and the system is 40% cheaper than competitor products.
Automatos is up-and-running in one tenth of the time that it takes to implement a competitor product. It is a
bespoke application designed to meet your precise needs.
Automatos can help you achieve your corporate objectives in the following ways:
• Assists a drive for continual improvement
• Informs better decisions and provides peace of mind
• Reduces operational costs and risks
• Provides an early warning system which results in improved quality of services and overall
performance
Features of Software as a Service
Automatos has an automated tool for tracking assets. It automates processes and assigns applications to
users. Automatos provides remote management, and delivers cost-savings on problem resolution, quickly
and without having to visit each desktop. The complete lifecycle is monitored right down to knowing when a
device needs to be retired. It has a built in power-management tool which switches off terminals outside of
working hours.
• Unified solution for monitoring and controlling every element of your IT infrastructure, providing real
time metrics, insight and business intelligence
• Remote support for IT inventory, performance, lifecycle control, capacity planning, software metering
and removal, and software distribution and patch updates.
• Optimises your IT infrastructure
• Remote management of desktops, servers and networking devices
• Supporting the management of best practices
• Remote support, installation and configuration
• Removes unauthorised software automatically
• Promotes better use of hardware resources
• Automated reports, users history, can block USB ports, and summarises IT activities in one central
location
• Performance, lifecycle, software management, remote access, and assets management.
• Graphical performance reporting and statistics

3. What makes Automatos better than the competition?
Automatos has 80% of the Brazillian infrastructure management systems market and is replied upon by
Vodafone, Santander, Makro, and Danone. It has far greater functionality than competitor products, offering
a comprehensive variety of applications and features which are not available in any other single product.
Customers may have to purchase three competitor packages to gain the functionality that Automatos offers
in one system.
Automatos is 25% owned by Intel. It supports ITIL and works across a wide range of different IT
infrastructures.
In addition, it is 40% cheaper than competitor products, making it unbeatable value for money. Automatos
delivers a strong return on investment (ROI).
Automatos can improve performance, increase the availability and reliability of mission critical systems,
improve quality of services provided by the company to its customers and reduce ongoing operating costs.
What is monitored?
Automatos can monitor a wide range of device types, including desktops, network devices, PDA devices,
printers, servers/mainframes, thin-clients and virtualized environments.
Basically, for desktops and servers, Automatos collects information on hardware, software, login/logout,
operating system, media, file-systems, monitors, printers, network, etc. It also collects many performance
indicators that are used later for report generation.
Reap the benefits of Automatos
Focused in IT infrastructure management, through solutions of remote monitoring, management of
desktops, servers, and network devices, the Automatos portfolio comprehends the many different
processes involved in the IT area of an organisation.
With Automatos products it’s possible to improve the performance, raise the availability and
trustworthiness of critical systems, to improve the quality of the services delivered by the company to its
customers, to reduce costs and therefore raise the Return on Investment.
Telephone 0845 052 7744
11a Chenies Parade
For more information, a
Chalfont Station Road demonstration or a free trial.
Amersham
HP7 9PH