This document outlines an outcome-based purchasing strategy and training sessions presented by the Massachusetts Department of Housing and Community Development. It discusses the history of outcome measurement from the 1993 Government Performance and Results Act to current national goals and indicators. The presentation covers the six national goals and the outcomes being measured under each goal, such as self-sufficiency, family stability, and community involvement. It also describes DHCD's planning and reporting environment, which includes community action planning, state consolidated planning, and annual, semi-annual and monitoring reports that utilize outcome data.

1. Outcome-Based Purchasing Strategy &
Training/Work Sessions
Presentation by colleague agencies –
Department of Housing & Community
Development
April 3 & 17, 2007
Presented by: Akm Rahman
Senior Information and Program Coordinator
Division of Community Services
Department of Housing & Community Development
(617) 573 – 1413
akm.rahman@state.ma.us
www.mass.gov/dhcd

2. ROMA – 1993 to Present…
GPRA
Government
Performance & Results Act
1993
The National Goals and
The ROMA Act Outcome Measures
1998 (NG/OMs)
1996 - 1997
The 12 National
Indicators
2004 - 2005

3. The Five Priorities…
 Information Technology
 Strategic Planning
 Innovative & Demonstration Projects
 Reporting Process
 Training and Technical Assistance

4. The Six National Goals
 Low income people become more self-sufficient.
 The conditions in which low income people live are
improved.
 Low income people own a stake in their community.
 Partnerships among supporters and providers of
services to low income people are achieved.
 Agencies increase their capacity to achieve results.
 Low income people, especially vulnerable population,
achieve their potentials by strengthening family and
other supportive systems.

5. The National Goals and Outcomes –
What are we measuring?
Self-sufficiency – Family Stability - Income Enhancement - Income Utilization -
Family and Individual Child Care, Health Budget Counseling, Tax Energy Discounts,
Self-Sufficiency, Case Care, Adult Education Credits Individual Savings
Management
Community Assets – Community Quality of Community Living Conditions
Housing Rehabilitation Life – Preservation - Living Wage Jobs,
Advocacy, Neighborhood Centers, Housing Rehabilitation
Empowerment, Child Care Centers
Access to Services Agency Capacity – Agency Capacity – Independent Living -
Transportation, Resource Mobilization Partnerships Services to Seniors
Services to Special (Public, Private, and and Disable People
Population Third Sector Resources
Emergency Services – Family Supportive Community Employment – Job
Heating Assistance Services – Involvement – Placements,
Food, Disaster Relief, Child Care, Parenting Volunteering, Employment Support,
Domestic Violence Skills, Youth Services Partnerships, Coalition GED, ABE
Building
Prevention

6. DHCD Planning and Reporting Environment
ROMA Planning
 Community Action Planning – Once every 3 years
 Consolidated State Planning – Once every 2 years
 CSBG Annual Application – Once a year
 Work plan and Budget Negotiations – Once a year
ROMA Reporting & Evaluation
 Semi – Annual Program Progress Reporting – Twice a year
 Annual Program Progress Reporting – Once a year
 CSBG Information System (IS) Survey – Once a year

7. DHCD Planning and Reporting Environment
Community Action Planning CSBG Annual Application
On-Site Monitoring
Annual & Semi-annual Reporting

8. PROGRAM MANAGER: DEPARTMENT: SERVICE CATEGORY:
Project / program evaluation:
(For Program Progress Reports Only)
Description of Outcome-Based Activities Outcome Measurement Description of Actual Activities
-Baseline Clients The National Goals & Conducted
-Service Delivery Type
(Activities must be: S.M.A.R.T) Outcome Measures and Outcomes
-Measurement Method
Agency Attained
Projected Outcomes
S = SPECIFIC BASELINE CLIENTS: NATIONAL GOALS &
- INDIVIDUALS OUTCOME MEASURES:
M = MEASUREABLE - FAMILIES
SERVICE DELIVERY: AGENCY PROJECTED
A = ATTAINABLE
- CASE MANAGEMENT OUTCOMES:
- INFORMATION & REFERRAL
R = RELEVANT/RESULTS ORIENTED - OTHER
T = TIME CONSTRAINED MEASUREMENT METHOD:
- SURVEY
- CLIENT TRACKING
- BOTH
- SCALES & LADDERS
(LIST TYPE OF SCALES USED)

9. Use of Outcome Data – Annual Reports