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The Future of
Technology in Recruitment
          Alan Whitford
        Abtech Partnership
        E-Strategy Practice
         +44 7971 864620
    alan@abtechpartnership.com
Why me?

   Over 20 years experience in the start-up and expansion of high
   technology businesses in Europe
   Abtech provides strategic and practical insights to the automation and
   web-enablement of Human Resource and Recruitment Process activities
   throughout Europe.
   Founder of Classified Solutions Holdings B.V. - developer of Web 2.0
   solutions for recruitment processes
   Founder of E-Strategy Practice with Keith Robinson
   Clients include Times 500 companies and software and services vendors
   in the Human Resources and e-commerce arenas.
   Founding board member of HR-XML Consortium European Chapter
   Founding member of ORMC (UK on-line recruitment marketing council)
   Published in a number of on-line and off-line media covering technical
   and strategic HR and Recruitment issues
   Author: Personnel Today - Guide to Online Recruitment



Abtech Partnership - E-Strategy Practice
Digital Universe

   What is happening in Global digital
   advertising?
   $27.5 Billion internet ad spend in 2008
       Uplift of 29% over 2007
   Ads on social networks
       $920 million 2007
       $2.6 billion (projected) 2008



Abtech Partnership - E-Strategy Practice
Major Media Companies

   Media companies build streaming content
   Hubs
   But have excess ad inventory
       Newscorp - Hulu.com
       CBS Audience Network
       NBC Universal
       Microsoft and Viacom
   Why wouldn’t this suit recruitment marketing?



Abtech Partnership - E-Strategy Practice
“Normal” Recruitment Process



                                                                Internal
                                                                  CVs
    CVs        Review &      File
               Categorise    CVs


                                       Review &     Select     Photocopy &   Manager
                                        Match     Candidates    Distribute   Review




                            Retrieve
Requisitions     Review       CVs



   Abtech Partnership - E-Strategy Practice
Recruitment Sales




Abtech Partnership - E-Strategy Practice
Evolution Of Candidate Sourcing

                                                        Online Recruiting 2.0
                                                        • Better user experience
      Job Boards            Job Boards    Job Boards    • Quality over quantity

                          CV Search

              Applicant Tracking   Web Based ATS              2006+
              Systems
                                             2005

                                   2000
Newspapers,
Staffing                                               • Search
                 1996                                  • Targeting
Agencies
                                                       • Online Referral &
                                                         Social Networking



    Abtech Partnership - E-Strategy Practice
Evolution or Revolution?

   Technology Evolution
   Recruitment Evolution
   What will change?
       Communications
       Sales and marketing
       Selection Practices
       Technology as an enabler or as a driver?



Abtech Partnership - E-Strategy Practice
Mankind




Abtech Partnership - E-Strategy Practice
Connecting The Globe




Abtech Partnership - E-Strategy Practice
Transportation




Abtech Partnership - E-Strategy Practice
Recording Information




Abtech Partnership - E-Strategy Practice
Communications




Abtech Partnership - E-Strategy Practice
Publishing/Broadcasting




Abtech Partnership - E-Strategy Practice
Web 2.0
      &
Career Site 2.0
Web 2.0 Used for Career Site 2.0
   Web 2.0 functionality provides the opportunity to
   engage today’s highly sought after candidates &
   gain competitive advantage through the acquisition
   of quality talent.
   Corporate career site becomes a true portal for
   candidates.
   This next generation candidate experience provides
   better interactivity, personalisation, & usability.

    “Technology tools and software are an important consideration
    in choosing a place to work.”
    — Ipsos-Reid Survey




Abtech Partnership - E-Strategy Practice
Best Practices

    Advanced Usability
    - Progress Bars
    - Rollovers (reduce navigational clicks)
    - Page Level/Field Level Help to improve data quality
    Streamlined Data Entry
    - Auto population of fields
    - Auto suggestion for list type fields
    Better Candidate Control
    - Dynamic status information
    - Candidate driven Job Agents
    - Candidate feedback visibility
    - Save as Draft/Withdrawal functionality
    - Application review prior to submission
    - Interview self selection online


Abtech Partnership - E-Strategy Practice
Matching, Not Searching

   Artificial Intelligence
   Matching and assessment tools
       All on-line
       From initial sifting to final selection
       More than ‘killer questions’
   Candidate Self Selection
   Jobs where I want them
   Candidates where I need them

Abtech Partnership - E-Strategy Practice
Abtech Partnership - E-Strategy Practice
Abtech Partnership - E-Strategy Practice
http://www.kangarooster.nl/CandidateCompareJobs




  Compare jobs

                         Jobname, Company name                                       Jobname, Company name                    Jobname, Company name

   Looking for:              Job name                                                 Job name                                 Job name
                               Jobtype                                                 Jobtype                                  Jobtype
                              Part-time: # of hours                                    Part-time: # of hours                    Part-time: # of hours
                              Salary                        (€/month)                  Salary                  (€/month)        Salary                  (€/month)


                              Per: 15 June 2006                                        Per: 15 June 2006                        Per: 15 June 2006
                              City                                                     City                                     City

   Description:                 Job description                                         Job description                          Job description




   Required:                    Requirements                                            Requirements                             Requirements



   Offered:                     Offered                                                 Offered                                  Offered



   Education:                   Education                                               Education                                Education



   Company:                     Company description                                     Company description                      Company description



                             Company size               Company industry              Company size         Company industry    Company size         Company industry




            Back


about kangarooster | terms and conditions | privacy statement | security statement                                                                   kangarooster © 2006. all rights reserved
Integration of web and voice interviews




Abtech Partnership - E-Strategy Practice
Search Reaches More Touch Points




Abtech Partnership - E-Strategy Practice
Networking

   Networks are The New Black
   Everybody is trying to link up with
   somebody?
   Or everybody?




Abtech Partnership - E-Strategy Practice
Social Networks

   Facebook
   MySpace
   BeBo
   YahooGroups
   YouTube
   Clubpenquin
   Craigslist
   Xing (formerly BC Open)
   Hyves




Abtech Partnership - E-Strategy Practice
Business Networks

   LinkedIn
   Ecademy
   Spoke
   Ryze
   Vault
   Naymz




Abtech Partnership - E-Strategy Practice
Contacts and Referrals

   Contacts/Address book based Networks
       Plaxo Pulse
       Ziggs


   Referral Networks
       Zubka
       FaceContact
       Jobtonic
       Viadeo



Abtech Partnership - E-Strategy Practice
Search/Background Information

   Spock
   ZoomInfo
   Google
   Yahoo
   MSN




Abtech Partnership - E-Strategy Practice
Communities and Technology

   Other technology sites/communities
       SecondLife
       Kaneva
       Ning


   General social communication applications
       Twitter
       Pibb
       Jaiku
       Pownce


Abtech Partnership - E-Strategy Practice
Communications

   Total Internet penetration
   Broadband everywhere
       Wireless on trains
       At your seat on planes
       In the car
       On the street
   G3 - always on mobile devices
   Software driven radio band selections
   Satellites in your pocket


Abtech Partnership - E-Strategy Practice
New Uses

   Increased use of broadband means
   employers can increase the
   sophistication of careers sites
        Employee video profiles
        Virtual office tours
        Online presentations
        Online aptitude tests




Abtech Partnership - E-Strategy Practice
Power In The Candidate’s Hands




Abtech Partnership - E-Strategy Practice
Mobile Recruitment




          Zappy Mobile's technology enables job seekers to
          attach and upload a CV whilst registering online
          from their mobile handset.
          Organisations including Google, eBay, Yahoo and
          MSN have also seen the vast potential of this new
          medium, launching their own mobile internet
          offerings which are expected to see user activity
          increase by over 40% over the next 12 months.

Abtech Partnership - E-Strategy Practice
Blogging meets social networking




Abtech Partnership - E-Strategy Practice
Individualise Your Presence




Abtech Partnership - E-Strategy Practice
YouTube

   Massive platform for direct video uploads
       Company
       Candidate
   Viral campaigns
       Who uploads the video?
       Comments and referrals
       Global reach
   Grab videos and upload to other sites
       Blogs
       Career sites
       Social networks



Abtech Partnership - E-Strategy Practice
Web and Video - Employer




Abtech Partnership - E-Strategy Practice
Innovative Company Approach




Abtech Partnership - E-Strategy Practice
The Secret is out…..




Abtech Partnership - E-Strategy Practice
Web and Video - Candidate




Abtech Partnership - E-Strategy Practice
Web and Video - Candidate




Abtech Partnership - E-Strategy Practice
Web and Video - Candidate




Abtech Partnership - E-Strategy Practice
An example

    Is this what we all think it
             will be like?




Abtech Partnership - E-Strategy Practice
Or, do we revert to ‘old technology’?




Abtech Partnership - E-Strategy Practice
As Long As It Changes From This…




Abtech Partnership - E-Strategy Practice
Any Questions?




Abtech Partnership - E-Strategy Practice

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The Future of Technology in Recruitment and Digital Revolution

  • 1. The Future of Technology in Recruitment Alan Whitford Abtech Partnership E-Strategy Practice +44 7971 864620 alan@abtechpartnership.com
  • 2. Why me? Over 20 years experience in the start-up and expansion of high technology businesses in Europe Abtech provides strategic and practical insights to the automation and web-enablement of Human Resource and Recruitment Process activities throughout Europe. Founder of Classified Solutions Holdings B.V. - developer of Web 2.0 solutions for recruitment processes Founder of E-Strategy Practice with Keith Robinson Clients include Times 500 companies and software and services vendors in the Human Resources and e-commerce arenas. Founding board member of HR-XML Consortium European Chapter Founding member of ORMC (UK on-line recruitment marketing council) Published in a number of on-line and off-line media covering technical and strategic HR and Recruitment issues Author: Personnel Today - Guide to Online Recruitment Abtech Partnership - E-Strategy Practice
  • 3. Digital Universe What is happening in Global digital advertising? $27.5 Billion internet ad spend in 2008 Uplift of 29% over 2007 Ads on social networks $920 million 2007 $2.6 billion (projected) 2008 Abtech Partnership - E-Strategy Practice
  • 4. Major Media Companies Media companies build streaming content Hubs But have excess ad inventory Newscorp - Hulu.com CBS Audience Network NBC Universal Microsoft and Viacom Why wouldn’t this suit recruitment marketing? Abtech Partnership - E-Strategy Practice
  • 5. “Normal” Recruitment Process Internal CVs CVs Review & File Categorise CVs Review & Select Photocopy & Manager Match Candidates Distribute Review Retrieve Requisitions Review CVs Abtech Partnership - E-Strategy Practice
  • 6. Recruitment Sales Abtech Partnership - E-Strategy Practice
  • 7. Evolution Of Candidate Sourcing Online Recruiting 2.0 • Better user experience Job Boards Job Boards Job Boards • Quality over quantity CV Search Applicant Tracking Web Based ATS 2006+ Systems 2005 2000 Newspapers, Staffing • Search 1996 • Targeting Agencies • Online Referral & Social Networking Abtech Partnership - E-Strategy Practice
  • 8. Evolution or Revolution? Technology Evolution Recruitment Evolution What will change? Communications Sales and marketing Selection Practices Technology as an enabler or as a driver? Abtech Partnership - E-Strategy Practice
  • 9. Mankind Abtech Partnership - E-Strategy Practice
  • 10. Connecting The Globe Abtech Partnership - E-Strategy Practice
  • 11. Transportation Abtech Partnership - E-Strategy Practice
  • 13. Communications Abtech Partnership - E-Strategy Practice
  • 15. Web 2.0 & Career Site 2.0
  • 16. Web 2.0 Used for Career Site 2.0 Web 2.0 functionality provides the opportunity to engage today’s highly sought after candidates & gain competitive advantage through the acquisition of quality talent. Corporate career site becomes a true portal for candidates. This next generation candidate experience provides better interactivity, personalisation, & usability. “Technology tools and software are an important consideration in choosing a place to work.” — Ipsos-Reid Survey Abtech Partnership - E-Strategy Practice
  • 17. Best Practices Advanced Usability - Progress Bars - Rollovers (reduce navigational clicks) - Page Level/Field Level Help to improve data quality Streamlined Data Entry - Auto population of fields - Auto suggestion for list type fields Better Candidate Control - Dynamic status information - Candidate driven Job Agents - Candidate feedback visibility - Save as Draft/Withdrawal functionality - Application review prior to submission - Interview self selection online Abtech Partnership - E-Strategy Practice
  • 18. Matching, Not Searching Artificial Intelligence Matching and assessment tools All on-line From initial sifting to final selection More than ‘killer questions’ Candidate Self Selection Jobs where I want them Candidates where I need them Abtech Partnership - E-Strategy Practice
  • 19. Abtech Partnership - E-Strategy Practice
  • 20. Abtech Partnership - E-Strategy Practice
  • 21. http://www.kangarooster.nl/CandidateCompareJobs Compare jobs Jobname, Company name Jobname, Company name Jobname, Company name Looking for: Job name Job name Job name Jobtype Jobtype Jobtype Part-time: # of hours Part-time: # of hours Part-time: # of hours Salary (€/month) Salary (€/month) Salary (€/month) Per: 15 June 2006 Per: 15 June 2006 Per: 15 June 2006 City City City Description: Job description Job description Job description Required: Requirements Requirements Requirements Offered: Offered Offered Offered Education: Education Education Education Company: Company description Company description Company description Company size Company industry Company size Company industry Company size Company industry Back about kangarooster | terms and conditions | privacy statement | security statement kangarooster © 2006. all rights reserved
  • 22. Integration of web and voice interviews Abtech Partnership - E-Strategy Practice
  • 23. Search Reaches More Touch Points Abtech Partnership - E-Strategy Practice
  • 24. Networking Networks are The New Black Everybody is trying to link up with somebody? Or everybody? Abtech Partnership - E-Strategy Practice
  • 25. Social Networks Facebook MySpace BeBo YahooGroups YouTube Clubpenquin Craigslist Xing (formerly BC Open) Hyves Abtech Partnership - E-Strategy Practice
  • 26. Business Networks LinkedIn Ecademy Spoke Ryze Vault Naymz Abtech Partnership - E-Strategy Practice
  • 27. Contacts and Referrals Contacts/Address book based Networks Plaxo Pulse Ziggs Referral Networks Zubka FaceContact Jobtonic Viadeo Abtech Partnership - E-Strategy Practice
  • 28. Search/Background Information Spock ZoomInfo Google Yahoo MSN Abtech Partnership - E-Strategy Practice
  • 29. Communities and Technology Other technology sites/communities SecondLife Kaneva Ning General social communication applications Twitter Pibb Jaiku Pownce Abtech Partnership - E-Strategy Practice
  • 30. Communications Total Internet penetration Broadband everywhere Wireless on trains At your seat on planes In the car On the street G3 - always on mobile devices Software driven radio band selections Satellites in your pocket Abtech Partnership - E-Strategy Practice
  • 31. New Uses Increased use of broadband means employers can increase the sophistication of careers sites Employee video profiles Virtual office tours Online presentations Online aptitude tests Abtech Partnership - E-Strategy Practice
  • 32. Power In The Candidate’s Hands Abtech Partnership - E-Strategy Practice
  • 33. Mobile Recruitment Zappy Mobile's technology enables job seekers to attach and upload a CV whilst registering online from their mobile handset. Organisations including Google, eBay, Yahoo and MSN have also seen the vast potential of this new medium, launching their own mobile internet offerings which are expected to see user activity increase by over 40% over the next 12 months. Abtech Partnership - E-Strategy Practice
  • 34. Blogging meets social networking Abtech Partnership - E-Strategy Practice
  • 35. Individualise Your Presence Abtech Partnership - E-Strategy Practice
  • 36. YouTube Massive platform for direct video uploads Company Candidate Viral campaigns Who uploads the video? Comments and referrals Global reach Grab videos and upload to other sites Blogs Career sites Social networks Abtech Partnership - E-Strategy Practice
  • 37. Web and Video - Employer Abtech Partnership - E-Strategy Practice
  • 38. Innovative Company Approach Abtech Partnership - E-Strategy Practice
  • 39. The Secret is out….. Abtech Partnership - E-Strategy Practice
  • 40. Web and Video - Candidate Abtech Partnership - E-Strategy Practice
  • 41. Web and Video - Candidate Abtech Partnership - E-Strategy Practice
  • 42. Web and Video - Candidate Abtech Partnership - E-Strategy Practice
  • 43. An example Is this what we all think it will be like? Abtech Partnership - E-Strategy Practice
  • 44. Or, do we revert to ‘old technology’? Abtech Partnership - E-Strategy Practice
  • 45. As Long As It Changes From This… Abtech Partnership - E-Strategy Practice
  • 46. Any Questions? Abtech Partnership - E-Strategy Practice