1. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Online
The SUNY Learning Network Experience
Learning
Alejandra M. Pickett
Associate Director
SUNY Learning Network
Faculty Development & Instructional Design
2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development
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2. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Why
am i here?
•
?
A l e j a n d r a M. P i c k e t t
Why does this matter?
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3. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Isabella
•
!
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4. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Overview
This presentation will describe:
 An introduction and background of the SUNY
Learning Network (SLN).
 The key elements in SLN’s successful award-
winning online faculty development program.
 Some online course design recommendations
and examples in practice.
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5. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Introduction
State University of
New York
 The single largest public university in the nation
 440,000 students
 32,000 + faculty
 64 Campuses
 13 University Centers and Doctoral Degree Granting Inst.
 13 University Colleges
 8 Colleges of Technology
 30 Community Colleges
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6. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
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7. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
SUNY Learning . .
2008-2009 academic year.
Network
!
 30 of the 64 campus participate in SLN.
SLN was referenced
in testimony to the  3,000 online faculty.
Kerrey Commission
in Congress as the  107 online degrees offered.
2nd largest
ALN in the  100,000+ online student enrollments.
country.
 4,000 + fully online courses.
 high levels of student & faculty satisfaction.
 CC account for 67% of student enrollments.
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8. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
SLN Awards 2000 EDUCAUSE Award for Systemic Progress in
Teaching and Learning
2001 Sloan-C award for Excellence in ALN Faculty
Development
2002 Sloan-C award for Excellence in Institution-Wide
ALN Programming
2003 Sloan-C Award for Excellence in Online Teaching
2006 USDLA 21st Century Best Practice Award - Online
Technology - Higher Education
2009 NUTN Distance Education Innovation Award
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9. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
SLN Background
Growth in online
courses…
4500 4325
4000
3500 3460
3000
2500
2207
2000 1853
1500 1456
1260
1000
724
500
227
0 8 34
95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05
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10. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
SLN Background
Growth in online degree
programs & certificates
120
100
80
60
107
94
40
62 69
57
20 41
27
0 0 0 1 4
95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07
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11. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
SLN Background
Growth in enrollments
110000
100000 101272
90000 86,110
80000
70000 68,887
60000
50000 53,638
40000 39,966
30000 25814
20000
10000 13021
6060
0 119 447 2009
95- 96- 97- 98- 99- 00- 01- 02 03 03- 04- 05-
96 97 98 99 00 01 02 04 05 06
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12. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Yesterday been…
Where we’ve
1994-95 research & development period.
Objective: what works?
We already assumed “no significant difference”
http://www.nosignificantdifference.org/
1995-99 synthesis of models, processes, &
procedures, infrastructure, resources, support
and services.
Objective: will it scale?
1999-05 . . . Full-scale production.
Objective: institutionalization, sustainability
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13. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
The Where are we going?
Future...
. . . Evolution now!
 other LMSs
 blended learning
 quality matters
 web2.0
 digital repositories
 mobile learning
 e-portfolio
 portals
 single sign-on
Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY online needs including web enhanced
and hybrid courses. Shift to fee for services model, shift from faculty and course-centered program to community-centered
support & services.
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14. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
SLN’s 5 key
elements
!
1. Models: Rapid Scale: This required that we develop consistently applied
What I have learned and thoughtful faculty development and course design processes.
from working with over
3000 SUNY faculty, 2. Support: Large numbers: Successful online courses have effective
from 30+ SUNY designs and effective/prepared instructors. = Instructional designers, HD,
templates.
institutions, and
thousands of students 3. Approaches: Our philosophy: Technology in the service of pedagogy.
since 1994.
4. Evaluation: Program evaluation and continuous improvements: Iterate!
Best practices: what is working, why, what needs to be improved?
5. Quality: Requires a comprehensive approach to training, support,
resources, best practices, exemplars, community of practice,
template/standards, formal course review/rubric.
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15. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Approach
Key Element
•
?
A l e j a n d r a M. P i c k e t t
What approach does SLN use
for online faculty development,
course design, and training?
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16. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Theory
!
 The Seven Principals of good Practice in Undergraduate Education - Chickering, & Gamson 1987.
 How people learn - Bransford et al, 2000
 Critical Inquiry in a Text-based Environment - Garrison, Anderson, Rourke, & Archer, 2002.
Online Learning
Community
Supporting
Cognitive Presence
Discourse/I Learner/learning-Centered
nteraction
 Encourage student-faculty online contact &
interaction.
Social Presence
Knowledge -Centered
 Encourage student online cooperation & reciprocity. Selecting
 Encourage active online learning. Content
Setting
 Give prompt online feedback.
Climate
 Emphasize time on task.
 Communicate high expectations.
Teaching Presence
 Respect diverse talents and ways of learning.
Assessment-Centered
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17. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Report Results
Research & Publication
http://tinyurl.com/69zw4l
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18. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Inform Practice.
What I tell faculty . .
You are NOT
 Present engaging content - design engaging interaction -
recreating your assess & provide engaging feedback
classroom online.
 Create/use activities that build a sense of class
You are community.
 Develop your online voice.
reconceptualizing
 Think “literal” and “talk” don’t “write.”
and converting your  First make it work, then make it pretty.
materials, content,  50 ways to leave your lecture.
 Align objectives, activities and assessments. Create
and learning rubrics!
objectives to a new  Ask for student feedback. Use it!
 If you make them do it, you must assess it.
learning
 Design activities that allow students to make their
environment thinking visible to you.
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19. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Quality
Key Elements
•
?
A l e j a n d r a M. P i c k e t t
How do you insure course
quality?
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20. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
What Works?
Course design. . .
 It is about creating teaching and learning
opportunities and environments where students can
interact with students AND where students can
Interaction interact with faculty.
Expectations  Create a virtual community.
 Shift to student-centered andragogy.
Collaboration  Technology-enhanced teaching and
learning.
Simplicity
The highest predictor of student satisfaction and
reported learning is student/teacher interaction.
Second is student to student interaction.
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21. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
What Works?
Course design. . .
Interaction  It is important that faculty create and communicate to
the student a reasonable set of expectations for the
level and kinds of interactions in an online course.
Expectations  explicitly set expectations for interactions
and completion of all learning activities.
Collaboration
 What’s due, when?
Simplicity
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22. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
What Works?
Course design. . .
Interaction  Since student to student interaction is such a significant
factor in student satisfaction, any opportunities created in
Expectations a course that involve collaboration to construct knowledge
is an important component of an online learning
environment.
Collaboration  Interaction (discussion).
Simplicity  Small group activities/projects.
 Peer evaluation, reflection, feedback
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23. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
What Works?
Course design. . .
Interaction  Computer skill or sophistication should not be a barrier to
technology-enhanced online teaching and learning.
Expectations  Keep it simple.
 Vanilla!
Collaboration
 Provide templates and examples.
Simplicity
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24. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
What Works?
engaging content,
interaction, assessment. . .
1
Some course
Comprehensive Orientation & Syllabus
design factors documents - explicit expectations, netiquette,
that influence etc.
2
learning Consistent and complete course “chunks”/
effectiveness module structure and instructional cues.
are. . .
3
Social presence and class community.
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25. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
What Works?
engaging content,
interaction, assessment. . .
!
Meaningful and consistent course section &
4 document titles to organize and convey info.
about the activities, content, and structure of
course.
5 A detailed orientation to each course
module.
6
Detailed instructions for each learning
activity: expectation, timeframe, navigation,
etc.
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26. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
What Works?
engaging content,
interaction, assessment. . .
! 7 Course objectives align with activities, have
value, and are assessed.
8
Opportunities for students to reflect,
interact/collaborate, provide feedback.
9
Student-led discussion, ice-breaker, profiles,
rubrics, reflection, peer review, self-
evaluation, audio/video feedback.
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27. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Any questions
?
http://www.slideshare.net/alexandrapickett/
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28. INACAP Universidad Tecnológica Online LearnIng: The S UN Y LearnIng Network ExperIence
Thank you!
Alexandra M. Pickett
alexandra.pickett@suny.edu
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