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RETHINKING
RESOURCE SHARING
IN ACL
Alison Johnson
Assistant Library Director
Jackson Library, Indiana Wesleyan University
June 2013, Point Loma Nazarene University
Association of Christian Librarians Conference
Slides available at:
http://wp.me/PBQye-3W
June 2013 | ACL Conference
2 | RETHINKING RESOURCE SHARING IN ACL
IN THIS PRESENTATION
• Rethinking Resource Sharing Initiative
• What is it?
• The Manifesto
• Why Should We Care?
• STAR Checklist
• Rethinking Resource Sharing in Your Library
• Why Use the Checklist?
• What Can You Do With Your Score?
• Discussion
• At Our Library…
• Rethinking Resource Sharing in ACL
• What Are We Doing Now?
• Issues, Challenges, Needs
• What Could We Be Doing?
• What Can You Do?
June 2013 | ACL Conference
3 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
INITIATIVE: WHAT IS IT?
• “an ad hoc group that advocates for a
complete rethink of the way libraries
conduct resource sharing in the
context of the global internet
revolution”
• Meant to provoke discussion and
encourage change
• Encourages a shift from being
library-centric to user-centric
June 2013 | ACL Conference
4 | RETHINKING RESOURCE SHARING IN ACL
www.rethinkingresourcesharing.org
RETHINKING RESOURCE SHARING
INITIATIVE: THE MANIFESTO
• Describes seven principles of expanded,
user-centered resource sharing
• “If libraries want to expand and promote
information accessibility, and to continue
to be valued resources, we believe that
libraries must improve their information
delivery system.”
• Affirmed by several organizations
(ALA/RUSA/STARS, IFLA Document
Delivery and Resource Sharing Standing
Committee, and other regional/national
library organizations)
June 2013 | ACL Conference
6 | RETHINKING RESOURCE SHARING IN ACL
A MANIFESTO FOR RETHINKING RESOURCE SHARING
1. Restrictions shall only be imposed as necessary by
individual institutions with the goal that the lowest-possible-
barriers-to-fulfillment are presented to the user.
2. Library users shall be given appropriate options for
delivery format, method of delivery, and fulfillment type, including
loan, copy, digital copy, and purchase.
3. Global access to sharable resources shall be
encouraged through formal and informal networking
agreements with the goal towards lowest-barrier-to-fulfillment.
4. Sharable resources shall include those held in cultural
institutions of all sorts: libraries, archives, museums, and the
expertise of those employed in such places.
June 2013 | ACL Conference
A MANIFESTO FOR RETHINKING RESOURCE SHARING
5. Reference services are a vital component to resource
sharing and delivery and shall be made readily accessible from any
initial “can’t supply this” response. No material that is findable
should be totally unattainable.
6. Libraries should offer service at a fair price rather than
refuse but should strive to achieve services that are not more
expensive than commercial services, e.g. bookshops.
7. Library registration should be as easy as signing up for
commercial web based services. Everyone can be a library
user.
Source: http://rethinkingresourcesharing.org/?page_id=27
June 2013 | ACL Conference
June 2013 | ACL Conference
This sounds like a bunch of
liberal mumbo jumbo.
Why should I care?
June 2013 | ACL Conference
WHY SHOULD WE CARE?
• As Christians, we want to be reflective
about our service and policies
June 2013 | ACL Conference
11 | RETHINKING RESOURCE SHARING IN ACL
Kids these days…
They expect everything handed
to them on a silver platter
June 2013 | ACL Conference
WHY SHOULD WE CARE?
• As Christians, we want to be reflective
about our service and policies
• Better service may afford us more
opportunities to educate patrons, not less
• If we can’t meet user expectations, they’ll
go somewhere else
June 2013 | ACL Conference
13 | RETHINKING RESOURCE SHARING IN ACL
We need to focus on our own
students, not providing information
for the rest of the world.
June 2013 | ACL Conference
WHY SHOULD WE CARE?
• As Christians, we want to be reflective
about our service and policies
• Better service may afford us more
opportunities to educate patrons, not less
• If we can’t meet user expectations, they’ll
go somewhere else
• Your patrons will benefit from better
service to other libraries.
June 2013 | ACL Conference
15 | RETHINKING RESOURCE SHARING IN ACL
My administrators are
going to think I’m just
stirring up trouble.
June 2013 | ACL Conference
WHY SHOULD WE CARE?
• As Christians, we want to be reflective
about our service and policies
• Better service may afford us more
opportunities to educate patrons, not less
• If we can’t meet user expectations, they’ll
go somewhere else
• Your patrons will benefit from better
service to other libraries.
• These are considered “best practices” in
our profession
June 2013 | ACL Conference
17 | RETHINKING RESOURCE SHARING IN ACL
That’s great for the big
schools, but I don’t have the
time or money for that.
June 2013 | ACL Conference
WHY SHOULD WE CARE?
• As Christians, we want to be reflective
about our service and policies
• Better service may afford us more
opportunities to educate patrons, not less
• If we can’t meet user expectations, they’ll
go somewhere else
• Your patrons will benefit from better
service to other libraries.
• These are considered “best practices” in
our profession
• You may discover ways to save time and
money
June 2013 | ACL Conference
19 | RETHINKING RESOURCE SHARING IN ACL
WHY SHOULD WE CARE?
It doesn’t
hurt to
reflect and
rethink
June 2013 | ACL Conference
20 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
INITIATIVE: STAR CHECKLIST
• Purpose: to reflect on policies and
procedures
• Meant to be challenging, no library will
meet all criteria
• Includes 64 items relating to:
• Ease of Resource Sharing Between
Libraries
• Ease of Identifying Materials
• Ease of Requesting for Borrowers
• User Friendly Service
• Access to Wide Variety of Formats
• Electronic Materials
• Fees
June 2013 | ACL Conference
21 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
INITIATIVE: STAR CHECKLIST
• Scoring Criteria
• “We do this now” = 2 points
• “We plan to implement in the next
12 months” = 1 point
• “We do not do this” = 0 points
• Libraries receiving 4 STARS receive
certificate and letter of recognition
June 2013 | ACL Conference
22 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
AT YOUR LIBRARY: WHY USE THE
CHECKLIST
• Invoke discussion and reflection
• Improve ownership within department
• Help define your priorities and mission
• Provide incentive to do those
improvements that you’ve been meaning
to do for a while
• Celebrate your accomplishments
• Advocate for your needs
• Refocus on service
June 2013 | ACL Conference
23 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
AT YOUR LIBRARY: WHAT CAN
YOU DO WITH YOUR SCORE?
• Display certificate
• PR with patrons and colleagues
• Keep striving
• Advocate for your needs
June 2013 | ACL Conference
24 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
AT YOUR LIBRARY: DISCUSSION
Let’s discuss!
June 2013 | ACL Conference
25 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
AT YOUR LIBRARY: AT OUR
LIBRARY…
• Involved four staff members
• Discuss a few items on checklist at the
end of each meeting
• Gives staff a view of the greater resource
sharing community
• Example of resulting project: Create an
online form for non-OCLC libraries to
use to request from us
• Example of policy change: Paying full
amount of faculty requests (instead of
first $10)
June 2013 | ACL Conference
26 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
IN ACL: WHAT ARE WE DOING
NOW?
• OCLC access group, CL@N Christian
Library Network provides free reciprocal
lending for OCLC libraries
• Libraries are urged to give special
consideration to lending materials not
normally lendable
• CLC is looking into options for non-
OCLC subscribing libraries
• Anything else…?
June 2013 | ACL Conference
27 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
IN ACL: ISSUES, CHALLENGES,
NEEDS
• Non-OCLC subscribing libraries
• 47% of institutions represented in
ACL are not OCLC suppliers
• 37% of CLC institutions are not
OCLC suppliers
• International resource sharing to
member and non-member libraries
• Other Issues/Needs/Challenges
June 2013 | ACL Conference
28 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
IN ACL: WHAT COULD WE BE
DOING?
• Provide “best practices” for requesting
for non-OCLC libraries
• Provide an electronic request form on
ACL website for non-OCLC libraries
(CLC)
• Provide “best practices” for locating
citations when a library does not
subscribe to many indexes
• Create partnerships with international
libraries for ILL to provide articles from
CPI (CILA)
• Other ideas?
June 2013 | ACL Conference
29 | RETHINKING RESOURCE SHARING IN ACL
RETHINKING RESOURCE SHARING
IN ACL: WHAT CAN YOU DO?
• If you are interested in discussing this
further:
• CLC (Christian Library Consortium)
Meeting – Wednesday (today) at
3:45pm in Boney Hall 1 or contact
Beth Purtee BPurtee@trevecca.edu
• CILA (Commission for International
Library Advancement) contact
Janelle Mazelin mazelinj@acl.org
June 2013 | ACL Conference
30 | RETHINKING RESOURCE SHARING IN ACL
June 2013 | ACL Conference
31 | RETHINKING RESOURCE SHARING IN ACL
QUESTIONS OR
COMMENTS?
SLIDES AVAILABLE AT:
HTTP://WP.ME/PBQYE-3W
32 | RETHINKING RESOURCE SHARING IN ACL

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Rethinking Resource Sharing in ACL

  • 1. RETHINKING RESOURCE SHARING IN ACL Alison Johnson Assistant Library Director Jackson Library, Indiana Wesleyan University June 2013, Point Loma Nazarene University Association of Christian Librarians Conference Slides available at: http://wp.me/PBQye-3W
  • 2. June 2013 | ACL Conference 2 | RETHINKING RESOURCE SHARING IN ACL
  • 3. IN THIS PRESENTATION • Rethinking Resource Sharing Initiative • What is it? • The Manifesto • Why Should We Care? • STAR Checklist • Rethinking Resource Sharing in Your Library • Why Use the Checklist? • What Can You Do With Your Score? • Discussion • At Our Library… • Rethinking Resource Sharing in ACL • What Are We Doing Now? • Issues, Challenges, Needs • What Could We Be Doing? • What Can You Do? June 2013 | ACL Conference 3 | RETHINKING RESOURCE SHARING IN ACL
  • 4. RETHINKING RESOURCE SHARING INITIATIVE: WHAT IS IT? • “an ad hoc group that advocates for a complete rethink of the way libraries conduct resource sharing in the context of the global internet revolution” • Meant to provoke discussion and encourage change • Encourages a shift from being library-centric to user-centric June 2013 | ACL Conference 4 | RETHINKING RESOURCE SHARING IN ACL
  • 6. RETHINKING RESOURCE SHARING INITIATIVE: THE MANIFESTO • Describes seven principles of expanded, user-centered resource sharing • “If libraries want to expand and promote information accessibility, and to continue to be valued resources, we believe that libraries must improve their information delivery system.” • Affirmed by several organizations (ALA/RUSA/STARS, IFLA Document Delivery and Resource Sharing Standing Committee, and other regional/national library organizations) June 2013 | ACL Conference 6 | RETHINKING RESOURCE SHARING IN ACL
  • 7. A MANIFESTO FOR RETHINKING RESOURCE SHARING 1. Restrictions shall only be imposed as necessary by individual institutions with the goal that the lowest-possible- barriers-to-fulfillment are presented to the user. 2. Library users shall be given appropriate options for delivery format, method of delivery, and fulfillment type, including loan, copy, digital copy, and purchase. 3. Global access to sharable resources shall be encouraged through formal and informal networking agreements with the goal towards lowest-barrier-to-fulfillment. 4. Sharable resources shall include those held in cultural institutions of all sorts: libraries, archives, museums, and the expertise of those employed in such places. June 2013 | ACL Conference
  • 8. A MANIFESTO FOR RETHINKING RESOURCE SHARING 5. Reference services are a vital component to resource sharing and delivery and shall be made readily accessible from any initial “can’t supply this” response. No material that is findable should be totally unattainable. 6. Libraries should offer service at a fair price rather than refuse but should strive to achieve services that are not more expensive than commercial services, e.g. bookshops. 7. Library registration should be as easy as signing up for commercial web based services. Everyone can be a library user. Source: http://rethinkingresourcesharing.org/?page_id=27 June 2013 | ACL Conference
  • 9. June 2013 | ACL Conference
  • 10. This sounds like a bunch of liberal mumbo jumbo. Why should I care? June 2013 | ACL Conference
  • 11. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies June 2013 | ACL Conference 11 | RETHINKING RESOURCE SHARING IN ACL
  • 12. Kids these days… They expect everything handed to them on a silver platter June 2013 | ACL Conference
  • 13. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else June 2013 | ACL Conference 13 | RETHINKING RESOURCE SHARING IN ACL
  • 14. We need to focus on our own students, not providing information for the rest of the world. June 2013 | ACL Conference
  • 15. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else • Your patrons will benefit from better service to other libraries. June 2013 | ACL Conference 15 | RETHINKING RESOURCE SHARING IN ACL
  • 16. My administrators are going to think I’m just stirring up trouble. June 2013 | ACL Conference
  • 17. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else • Your patrons will benefit from better service to other libraries. • These are considered “best practices” in our profession June 2013 | ACL Conference 17 | RETHINKING RESOURCE SHARING IN ACL
  • 18. That’s great for the big schools, but I don’t have the time or money for that. June 2013 | ACL Conference
  • 19. WHY SHOULD WE CARE? • As Christians, we want to be reflective about our service and policies • Better service may afford us more opportunities to educate patrons, not less • If we can’t meet user expectations, they’ll go somewhere else • Your patrons will benefit from better service to other libraries. • These are considered “best practices” in our profession • You may discover ways to save time and money June 2013 | ACL Conference 19 | RETHINKING RESOURCE SHARING IN ACL
  • 20. WHY SHOULD WE CARE? It doesn’t hurt to reflect and rethink June 2013 | ACL Conference 20 | RETHINKING RESOURCE SHARING IN ACL
  • 21. RETHINKING RESOURCE SHARING INITIATIVE: STAR CHECKLIST • Purpose: to reflect on policies and procedures • Meant to be challenging, no library will meet all criteria • Includes 64 items relating to: • Ease of Resource Sharing Between Libraries • Ease of Identifying Materials • Ease of Requesting for Borrowers • User Friendly Service • Access to Wide Variety of Formats • Electronic Materials • Fees June 2013 | ACL Conference 21 | RETHINKING RESOURCE SHARING IN ACL
  • 22. RETHINKING RESOURCE SHARING INITIATIVE: STAR CHECKLIST • Scoring Criteria • “We do this now” = 2 points • “We plan to implement in the next 12 months” = 1 point • “We do not do this” = 0 points • Libraries receiving 4 STARS receive certificate and letter of recognition June 2013 | ACL Conference 22 | RETHINKING RESOURCE SHARING IN ACL
  • 23. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: WHY USE THE CHECKLIST • Invoke discussion and reflection • Improve ownership within department • Help define your priorities and mission • Provide incentive to do those improvements that you’ve been meaning to do for a while • Celebrate your accomplishments • Advocate for your needs • Refocus on service June 2013 | ACL Conference 23 | RETHINKING RESOURCE SHARING IN ACL
  • 24. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: WHAT CAN YOU DO WITH YOUR SCORE? • Display certificate • PR with patrons and colleagues • Keep striving • Advocate for your needs June 2013 | ACL Conference 24 | RETHINKING RESOURCE SHARING IN ACL
  • 25. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: DISCUSSION Let’s discuss! June 2013 | ACL Conference 25 | RETHINKING RESOURCE SHARING IN ACL
  • 26. RETHINKING RESOURCE SHARING AT YOUR LIBRARY: AT OUR LIBRARY… • Involved four staff members • Discuss a few items on checklist at the end of each meeting • Gives staff a view of the greater resource sharing community • Example of resulting project: Create an online form for non-OCLC libraries to use to request from us • Example of policy change: Paying full amount of faculty requests (instead of first $10) June 2013 | ACL Conference 26 | RETHINKING RESOURCE SHARING IN ACL
  • 27. RETHINKING RESOURCE SHARING IN ACL: WHAT ARE WE DOING NOW? • OCLC access group, CL@N Christian Library Network provides free reciprocal lending for OCLC libraries • Libraries are urged to give special consideration to lending materials not normally lendable • CLC is looking into options for non- OCLC subscribing libraries • Anything else…? June 2013 | ACL Conference 27 | RETHINKING RESOURCE SHARING IN ACL
  • 28. RETHINKING RESOURCE SHARING IN ACL: ISSUES, CHALLENGES, NEEDS • Non-OCLC subscribing libraries • 47% of institutions represented in ACL are not OCLC suppliers • 37% of CLC institutions are not OCLC suppliers • International resource sharing to member and non-member libraries • Other Issues/Needs/Challenges June 2013 | ACL Conference 28 | RETHINKING RESOURCE SHARING IN ACL
  • 29. RETHINKING RESOURCE SHARING IN ACL: WHAT COULD WE BE DOING? • Provide “best practices” for requesting for non-OCLC libraries • Provide an electronic request form on ACL website for non-OCLC libraries (CLC) • Provide “best practices” for locating citations when a library does not subscribe to many indexes • Create partnerships with international libraries for ILL to provide articles from CPI (CILA) • Other ideas? June 2013 | ACL Conference 29 | RETHINKING RESOURCE SHARING IN ACL
  • 30. RETHINKING RESOURCE SHARING IN ACL: WHAT CAN YOU DO? • If you are interested in discussing this further: • CLC (Christian Library Consortium) Meeting – Wednesday (today) at 3:45pm in Boney Hall 1 or contact Beth Purtee BPurtee@trevecca.edu • CILA (Commission for International Library Advancement) contact Janelle Mazelin mazelinj@acl.org June 2013 | ACL Conference 30 | RETHINKING RESOURCE SHARING IN ACL
  • 31. June 2013 | ACL Conference 31 | RETHINKING RESOURCE SHARING IN ACL
  • 32. QUESTIONS OR COMMENTS? SLIDES AVAILABLE AT: HTTP://WP.ME/PBQYE-3W 32 | RETHINKING RESOURCE SHARING IN ACL