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Enterprise 2.0 - Who, What, Where, Why, When & How
- 5. Business Processtwitter: @allyis www.allyis.com
- 7. Why is Enterprise 2.0 happening?
- 8. Benefits
- 10. Benefits of Enterprise 2.0 Gain awareness/context Affinity and Engagement Discoverability Speed collection of institutional knowledge Strengthen teams through social interactions Tap the wisdom of the crowd
- 11. Enterprise 2.0 Collaboration: Relationship/Engagement Virtuous Cycle Loyalty to the company is really loyalty to the people we work with
- 12. Collaboration Technology: Enterprise 2.0 Tools + Technologies Blogs Social Networking Video Sharing Wikis 2008 2009 Source: McKinsey&Company
- 13. Why is Enterprise 2.0 happening? It’s a social phenomenon, not just a technology one The network is becoming the new power structure Demographic changes Geographic changes Faster pace of business
- 14. Enterprise 2.0: Examples in Action Peer-to-Peer Training Tools Microsoft Academy Mobile Video & Audio Podcasting Any Topic, Any Employee Knowledge Sharing Platform Executives Encourage Contribution for Company Success Subscriptions Help Filter Content Conference Wikis Setup Prior to Event Attendees Provide Input During Sessions Notes Edited Into “Executive Summary” of Event Attendees Produce Training Materials for Peers from More Relevant Perspective
- 15. Extending the Enterprise What about these?
- 16. Enterprise 2.0 Challenges Different approach to records management (decentralized) Different kinds of records to manage (video, podcast, IM,microblogging) Governance Compliance Liability Volume Speed and flexibility
- 17. Enterprise 2.0 Challenges Two Approaches Point Solutions Integrated enterprise solution
- 18. 3 Simple Ways to Maintain Records ControlTagging | Bookmarking | Rating
- 19. “The more easily people can communicate – with other workers, team members, customers, vendors, clients, the less information will be siloed. When information is free, people get more feedback and input, react more quickly and make better decisions. This is the opportunity inherent in Enterprise 2.0: a more efficient, productive and intelligent workforce.” -Whitney Michael
- 20. Manage a culture of sharing