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Early Intervention Services
for Children with Disabilities




           June 2009
Cerebral Palsy assoCiations of nys
                      Affiliates
Aspire of WNY                     Franziska Racker Centers, Inc.     The Center for Discovery
2356 North Forest Road            3226 Wilkins Road                  Box 840, Benmosche Road
Getzville, NY 14068               Ithaca, NY 14850                   Harris, NY 12742
(716) 505-5500                    (607) 272-5891                     (845) 707-8888

Center for Disability Services    Handicapped Children’s Assn.       UCPA of Nassau County, Inc.
314 South Manning Boulevard       of Southern New York, Inc.         380 Washington Avenue
Albany, NY 12208                  18 Broad Street                    Roosevelt, NY 11575
(518) 437-5700                    Johnson City, NY 13790             (516) 378-2000
                                  (607) 798-7117
Cerebral Palsy &                                                     UCP/NYC
Handicapped Children’s Assn. of   Happiness House                    80 Maiden Lane, 8th Floor
Chemung County, Inc.              731 Pre-Emption Road               New York, NY 10038-4811
P.O. Box 1554                     Geneva, NY 14456                   (212) 683-6700
Elmira, NY 14902                  (315) 789-6828
(607) 734-7107                                                       UCP Suffolk
                                  Hudson Valley CP Association       250 Marcus Boulevard
CP of the North Country           40 Jon Barrett Road                Hauppauge, NY 11788-2018
4 Commerce Lane                   Patterson, NY 12563                (631) 232-0011
Canton, NY 13617                  (845) 878-9078
(315) 386-1156                                                       Upstate Cerebral Palsy
                                  Inspire of Orange County           1020 Mary Street
Cerebral Palsy of Ulster County   2 Fletcher Street                  Utica, NY 13501
P.O. Box 1488                     Goshen, NY 10924                   (315) 724-6907
Kingston, NY 12402                (845) 294-8806
(845) 336-7235
                                  Jawonio, Inc.                                            
Cerebral Palsy of Westchester     260 North Little Tor Road
1186 King Street                  New City, NY 10956
Rye Brook, NY 10573               (845) 634-4648                     Central Office and
(914) 937-3800                                                       Metro Services
                                  Niagara Cerebral Palsy             Cerebral Palsy Assns. of NYS
CP Rochester                      9812 Lockport Road                 330 West 34th Street
3399 Winton Road South            Niagara Falls, NY 14304            New York, NY 10001
Rochester, NY 14623               (716) 297-0798                     (212) 947-5770
(585) 334-6000
                                  Prospect Child & Family Center     Affiliate Services Office
E. John Gavras Center             133 Aviation Road                  Cerebral Palsy Assns. of NYS
182 North Street                  Queensbury, NY 12804               90 State Street, Suite 929
Auburn, NY 13021                  (518) 798-0170                     Albany, NY 12207
(315) 255-2746                                                       (518) 436-0178
                                  Queens Centers for Progress
Enable                            81-15 164th Street
1603 Court Street                 Jamaica, NY 11432
Syracuse, NY 13208                (718) 380-3000
(315) 455-7591



           Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
Mission Statement
       The Mission of Cerebral Palsy Associations of New York
       State is to advocate and provide direct services with and
       for individuals with cerebral palsy and other significant
       disabilities, and their families, throughout New York State
       in order to promote lifelong opportunities and choices
       for independence, inclusion and enhanced quality of life.




CP of NYS - Real People. Realizing Potential.
Executive Summary

   C    erebral Palsy Associations of New York State, an organization founded
        by families over 60 years ago seeking services for their children and
   family members with cerebral palsy, continues to advocate for comprehen-
   sive, coordinated, family-focused, high quality and cost-effective services
   for young children with disabilities and their families. In this document,
   we outline the history of Early Intervention (EI) services and highlight the
   current program’s positive and negative aspects, ultimately making recom-
   mendations to improve the efficiency and outcomes of the Early Interven-
   tion Program in New York State.

   The current Early Intervention Program, while originally developed with
   goals consistent with the fundamental philosophies of Federal law and best
   practice, has unfortunately evolved into a system with a number of inherent
   weaknesses. Some of these weaknesses include: inconsistency in program
   administration and service offerings across the State, an increased reliance
   on an inherently inefficient single-service provider model, and the loss of
   the program’s focus on family supports which is the hallmark of a strong EI
   program.

   In response to the current environment, CP of NYS advocates for a re-struc-
   turing of the program to include the priority goals of: re-focusing on the
   family as the central point in planning; ensuring the full array of service
   models and options, provided in a comprehensive, coordinated, multidisci-
   plinary model; and exploring program models and reimbursement systems
   which allow for more flexible and cost-effective service delivery.

   CP of NYS also makes a number of specific recommendations in the areas
   of administration and oversight; family participation and support; service
   delivery; service coordination; reimbursement methodology; and account-
   ability and quality assurance.

   CP of NYS looks forward to working with NYS and other stakeholders to
   ensure that the Early Intervention Program in New York realizes its full po-
   tential for families statewide.




Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
Early Intervention Services for
               Children with Disabilities
                                   HISTORICAL PERSPECTIVE


       C    erebral Palsy Associations of New York State (CP of NYS) was founded over sixty years
            ago by parents seeking to secure needed services for their children with disabilities.
       Since that time, CP of NYS Affiliates throughout New York State have been offering a wide
       array of services for young children with disabilities and their families.

       We have seen many changes throughout these years and have continually adapted our pro-
       grams and services to meet the changing needs of children and families, incorporate emerg-
       ing best practice models as well as respond to the priorities established by state and local
       funding agencies.

       From a historical perspective, CP of NYS services have undergone many transitions over
       time. While originally providing clinic-based therapy treatments recommended by physi-
       cians, the service model evolved in the 1960’s and 70’s into more comprehensive, multidis-
       ciplinary programs including both clinical therapies as well as educational, psychological
       and nursing supports. Treatment previously oriented to specific disciplines was replaced by
       interdisciplinary and transdisciplinary teams of professionals who planned treatment and
       provided service in a more holistic “total-child” approach. Support services to the family
       were considered as important as services to the child, and the family became viewed as an
       integral member of the team. Service options included either home-based or center-based
       models, or a combination of both, depending on the needs of both the child and family.
       More recent service models have sought to facilitate the child's participation in their family,
       home and community activities and to encourage the interaction of children with disabili-
       ties with their non-disabled peers, to the greatest extent possible.

       It is with this history of experience that CP of NYS continues to advocate for comprehen-
       sive, coordinated, family-focused, high quality and cost-effective services for young children
       with disabilities and their families.

       To achieve this goal, we support the Department of Health’s current initiative to recon-
       vene the Reimbursement Advisory Panel to research and review alternative reimbursement
       mechanisms and service delivery models for the Early Intervention Program.




                                                                                                    1
CP of NYS - Real People. Realizing Potential.
THE CURRENT SYSTEM AND ITS WEAKNESSES

    Administration and Oversight / Statewide Consistency
    The current Early Intervention program is structured with statewide oversight by the De-
    partment of Health and local administration at each county level. While the system was
    intended to ensure more statewide consistency in entitlement and availability of services
    than the previous Family Court system, the lack of clear statewide guidance in the early
    years and the confusing array of menu-style service options, along with more emphasis on
    county involvement and administration, have led to extreme variations in interpretation of
    requirements and procedures and in overall implementation of the program.

    Rather than ensuring the availability and accessibility of all services and options and an
    equal entitlement to all families throughout the state, there exists an inequitable and in-
    consistent system for families that varies depending on where they live and their county’s
    interpretations or preferences for service delivery.

    In the absence of statewide controls and guidance in the early program years, many coun-
    ties instituted additional rules and requirements, resulting in a program with very differ-
    ent “entitlements” for families throughout the state. This includes extreme variations on




2
    Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
eligibility, amount of service authorized, limitation of available service options, as well as
       unreasonable and burdensome paperwork requirements for providers.

       Although the costs and enrollment have leveled in recent years, the first ten years of the
       program saw continual growth in the number of children served, number of approved pro-
       viders and overall costs to state and county, with no apparent controls. Until more recently,
       specific criteria for approval of new providers was largely absent, resulting in huge numbers
       of approved providers with few assurances of their training and expertise in serving young
       children and their families.

       Reimbursement Methodology
       The fee-for-individual-service payment methodology presents a number of problems for
       all stakeholders in the early intervention system. To begin with, the rate structure seri-
       ously underestimated child/family absences, time involved in coordination and IFSP and /
       or team meetings, and paperwork requirements imposed by the state and counties. The fee-
       based system itself has resulted in complex paperwork and documentation requirements,
       forcing providers to put undue emphasis and undue staff time on documenting billable
       activity. The current fee-based system is particularly onerous for comprehensive agency
       providers which utilize supervised employees rather than independent contractors.

       Although the current system is costly for the state and counties, which share the financial
       burden, it still does not adequately reimburse costs incurred by comprehensive agency pro-
       viders. With rates based on pre-1993 cost data and only one minimal increase since that
       time, the reimbursement is significantly out of date in terms of costs for salaries, benefits,
       and other fixed costs that have skyrocketed in the last fifteen years. While all other compa-
       rable service systems have received continuing increases in trend factors and cost of living
       adjustments, the financial needs of the early intervention service system has been essen-
       tially ignored and neglected.

       The current system has also created a growing over-reliance on the most expensive service
       model, the individual, home-based visit by multiple providers, regardless of child needs
       and family preferences. The unbundled, individual fee for service model also compromises
       the ability to provide flexible, timely and comprehensive services to families as their needs
       may change over time.

       Family Support
       One of the cornerstones of early intervention philosophy is the focus on the family, with
       an emphasis on customizing services to meet individual family needs, priorities, and con-
       cerns. The intent of EI services is also to assist the family in their own capacity to enhance
       their child’s early development. Unfortunately, and in stark contrast, the current system has
       been providing minimal and continually decreasing amount of services in the area of fam-
       ily education, training, counseling and support.
                                                                                                   3
CP of NYS - Real People. Realizing Potential.
Service Coordination
    By federal mandate, the early intervention system must be “coordinated, comprehensive
    and multidisciplinary”. While we view “coordination” as the service providers’ responsibil-
    ity to communicate and collaborate with one another and the family, as well as with other
    outside resources, the early intervention system has put in place an expensive, cumber-
    some and often ineffective system relying on independent service coordinators to facilitate
    those activities. With much of the direct services being delivered by single, independent
    practitioners, or professionals selected from a multitude of different agencies, this task is
    virtually impossible to accomplish. Comprehensive service providers which deliver services
    via a coordinated team, essentially carry out many of the service coordination activities,
    without the ability to be reimbursed. Finally, the reimbursement system, with 15 minute
    billing increments and total allowable minutes authorized in advance on each child’s IFSP,
    places more emphasis on documentation activities than on flexible, responsive support for
    families.

    Service Delivery
    While CP of NYS's history shows a progression of service models from individual disci-
    plines to a more holistic transdisciplinary model, the current Early Intervention Program
    has created more of a reliance on service provision by independent, single service providers
    without the benefits of a comprehensive multi-disciplinary team. Communication and
    coordination of services provided in this manner is difficult and limited at best and the as-
    sociated benefits for children and families are lost. Supervision of independent practicing
    professionals is non-existent with no mechanism for quality assurance measurement. This
    type of approach perpetuates the delivery of discrete and separate services which are more
    costly and less efficient when compared to other models in which staff can consult with
    each other and implement therapeutic activities as part of daily activities or can work more
    efficiently in a transdisciplinary approach.

    Another major component of the current program has been the delivery of services to in-
    fants and toddlers in quot;natural environmentsquot;. There has been much discussion regarding
    whether this term means an actual “place” or whether it is intended to mean services that
    are delivered within the context of typical routines as part of a child’s daily activities. Un-
    fortunately, in the name of quot;natural environmentquot;, there has developed in many regions
    an over-emphasis on home-based services with various degrees of negative impact on all
    stakeholders in the system. For the state and the municipalities, it has increased costs by
    encouraging the service model with the highest possible cost. For providers, it has caused
    substantial financial losses due to the extensive travel time involved and decreased amount
    of billable service time. For families, it has created increased isolation with limited or no




4
    Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
opportunities to meet other families and to develop natural support networks and access
       other learning opportunities. In fact, families are often not informed of other service op-
       tions and therefore are not able to truly select services that might best meet their needs and
       preferences. For all stakeholders, it has drastically exacerbated the workforce shortage as
       therapists and other professionals traveling from home to home typically see half or less
       than half the number of children in a given day, thereby leaving some children without
       services at all or waiting extremely long for services to begin.

       With increased reliance on independent providers and county pressure toward services in
       the home, the availability of group models has diminished across the state. While there is
       clear value and benefit to providing services in the home environment where intervention
       can take place in the context of the family's daily routines, there is also clear benefit, espe-
       cially for the older child, to having exposure to the group learning experience in an environ-
       ment that encourages the acquisition of critical skills needed for later school experiences
       and in a setting which fosters more transdisciplinary teamwork as well as informal family
       networking.




                                                                                                     5
CP of NYS - Real People. Realizing Potential.
Accountability
    At a time when accountability is the watch word for most government programs, the Early
    Intervention Program is relying increasingly on independent contractors and /or for profit
    contracting agencies, which are not subject to programmatic coordination and supervision,
    nor to fiscal accountability and reporting. The lack of rigorous criteria for training and ex-
    perience with young children in the initial provider approval process, as well as the delayed
    implementation of a provider monitoring process has lead to concerns about quality which
    still linger today.

    Independent contractors and agencies which are not also providing services requiring the
    Consolidated Fiscal Report (CFR) are not required to file any cost reports. Without this
    fiscal data, the state is not able to ascertain whether reimbursement to independent contrac-
    tors or contracting agencies bears any relationship to costs which they incurred, and has no
    tools for monitoring of staffing levels and caseloads.




6
    Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
RECOMMENDATIONS
               In keeping with the original language and intent of the Early
               Intervention legislation enacted in 1993, CP of NYS advo-
               cates for a restructuring of the program which includes the
               following priority goals:

               •	    Re-focus	on	the	family	as	the	central	point	in	planning	
               and implementing services which best meet the needs and
               priorities of each individual family.

               •	   Ensure	training,	counseling	and	support	service	to	the	
               family to assist them in enhancing their child’s
               development.

               •	   Ensure	the	full	array	of	service	models	and	options	in	
               order to meet individual family needs and preferences.

               •	   Ensure	that	services	are	provided	in	a	comprehensive,	
               coordinated, multidisciplinary model.

               •	    Explore	program	models	and	reimbursement	systems	
               which allow for more flexible and cost-effective service
               delivery.

               •	   Provide	 adequate	 reimbursement	 to	 providers	 while	
               maintaining accountability and cost-effectiveness.


                                                                               7
CP of NYS - Real People. Realizing Potential.
Specific Suggestions
    Administration and Oversight / Statewide Consistency
    In order for families to be empowered in making informed decisions, they must be aware of
    and have access to the full array of service options regardless of where they live in New York
    State. Family choice of service options and settings must be truly family-driven and not dic-
    tated by what the Department of Health or individual counties believe is most appropriate.

    Counties must be held to a uniform standard in implementing all aspects of the program,
    including eligibility, service options and provider requirements.

    Reimbursement Methodology
    In order to assure the continuation of high quality services, reimbursement must be up-
    dated to adequately cover provider costs in light of current economic factors. Rates must
    take into account the realities of travel time, child / family absences and the limited ability
    to “make-up sessions” when using a family-centered or home and community based model.
    Rates could also be structured to take into account the level of service needed by children
    and families (for example, a single service which may be delivered by either an individual
    provider or a comprehensive agency vs. multiple services requiring a collaborative team
    approach). It is recommended that multiple, comprehensive, coordinated services be reim-
    bursed with a per child / bundled or capitated rate to allow for flexibility in service delivery
    based on changing child and family needs.

    We recommend that a capitated methodology, previously proposed for service coordina-
    tion, be reviewed and reconsidered. This model might involve three phases of service co-
    ordination, reimbursed separately as follows: initial referral to IFSP, ongoing service co-
    ordination from IFSP to transition and coordination for transition to preschool services.
    Reimbursement may be differentiated based on various child and family factors.

    Family Participation and
    Support
    Family support, education and
    training should be an integral
    and required component of all
    families’ service plans and indi-
    vidualized to match each family’s
    priorities, concerns and resourc-
    es. Parent /child group models
    should be encouraged as a viable
    model for both transdisciplinary
    teamwork and an opportunity
    for families to meet with oth-
    ers and develop more natural
    friendships and supports.
8
    Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
Service Coordination
       All families should have access to an initial service coordinator whose role is to assist the
       family in understanding the program, their rights and responsibilities, arranging an evalu-
       ation to determine eligibility and assuring that necessary services are arranged. However,
       using a coordinated team approach as described below greatly reduces the need for ad-
       ditional, independent, ongoing service coordination. It may be more cost-effective and ef-
       ficient for families to receive ongoing service coordination by either their single service
       provider or through their comprehensive agency provider.


       Service Delivery
       There needs to be increased emphasis and requirements for transdisciplinary treatment
       and better professional coordination of multiple services.

       While it may be appropriate for a child who requires only a single service to be served by
       an independent practitioner, children and families whose IFSP reflects multiple service
       needs can best be served by more comprehensive entities that can demonstrate the ability to
       provide more coordinated treatment across disciplines. The use of a comprehensive treat-
       ment planning team would also promote the use of quot;primaryquot; interventionist strategies. In
       this type of model, one professional from the team may be assigned primary responsibil-
       ity to work with the family with ongoing input, consultation and /or direct service from
       other professional disciplines. Child and family-centered outcomes which are functional
       and meaningful for the child and family and which maximize the child’s participation in
       family, home, school and community activities, should be established first, followed by
       team-based decisions as to which member(s) of the team will be responsible. Team mem-
       bers’ expertise is used more collaboratively and efficiently in this type of model with fewer
       individual services necessary.

       Flexibility should be assured to meet the individual and frequently changing needs of
       families and children, without burdensome and time-consuming requirements for formal
       modifications to an IFSP authorization. In order to maximize both professional and fiscal
       resources, services may be considered in any combination of home-based, community-
       based or office/facility-based settings, and on an individual and/or group basis as agreed to
       by parent and provider. Services may be provided directly to the child, family or both.


       Accountability / Quality Assurance
       CP of NYS is in agreement with recent recommendations by the Provider Approval / Re-
       Approval Task Force of the EICC and provisions in the Governor’s 2009-2010 proposed
       budget which include more rigorous requirements for provider approval and re-approval as
       well as requirements for submission of cost reports and the establishment of staff develop-
       ment, supervision and quality assurance activities.

                                                                                                  9
CP of NYS - Real People. Realizing Potential.
Conclusion
     Early Intervention services yield innumerable benefits to families and children when
     appropriately and effectively implemented. The model in New York State has strayed
     from the original intent and goals of Early Intervention and requires corrections to
     the system to ensure consistency across the State. More importantly, an effective
     comprehensive approach to services must be assured for all children with develop-
     mental delays and disabilities and their families. CP of NYS has worked for many
     decades to meet family needs, and we look forward to working with the State of New
     York and others to ensure that New York’s Early Intervention Program fully realizes
     the potential it holds for so many New York children and families.


10
     Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
Cerebral Palsy Associations of New York State
                                   Board of Directors
                                       2008-2010

Chairwoman ...................................................................................................... Idajean Windell, Ed.D.


Vice Chairman .................................................................................................. Jack M. Weinstein, Esq.




                                                         Committee Chairs
    Audit & Risk ........................................................................................................... John R. Horvath
    Finance ...........................................................................................................Robert C. Miller, Esq.
    Program Services ......................................................................................................Ann B. LeMark
    Public Policy ...........................................................................................Thomas J. Caserta, Jr., Esq.
    Volunteer Support .................................................................................................Barbara N. Scherr
    Secretary..........................................................................................................................Cora Baliff


                                                         Directors at Large
                                                        Joseph P. Dutkowsky, MD
                                                         David H. Eichenauer
                                                            Andrew C. Koenig
                                                         Stephen C. Lipinski
                                                            Marvin S. Reed
                                                        Ernest E. Southworth


                                                         Active Past Chairs
                                                       Robert M. DiFrancesco
                                                          James E. Johansen
                                                           Natalie K. Rogers


Director Emeritus..................................................................................................... Beatrice S. Wellens


            Susan Constantino, President & CEO



    CP of NYS - Real People. Realizing Potential.
90 State Street, Suite 929
         Albany, NY 12207
(518) 436-0178 ~ Fax: (518) 436-8619

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Early Intervention Services for Children with Disabilities

  • 1. Early Intervention Services for Children with Disabilities June 2009
  • 2. Cerebral Palsy assoCiations of nys Affiliates Aspire of WNY Franziska Racker Centers, Inc. The Center for Discovery 2356 North Forest Road 3226 Wilkins Road Box 840, Benmosche Road Getzville, NY 14068 Ithaca, NY 14850 Harris, NY 12742 (716) 505-5500 (607) 272-5891 (845) 707-8888 Center for Disability Services Handicapped Children’s Assn. UCPA of Nassau County, Inc. 314 South Manning Boulevard of Southern New York, Inc. 380 Washington Avenue Albany, NY 12208 18 Broad Street Roosevelt, NY 11575 (518) 437-5700 Johnson City, NY 13790 (516) 378-2000 (607) 798-7117 Cerebral Palsy & UCP/NYC Handicapped Children’s Assn. of Happiness House 80 Maiden Lane, 8th Floor Chemung County, Inc. 731 Pre-Emption Road New York, NY 10038-4811 P.O. Box 1554 Geneva, NY 14456 (212) 683-6700 Elmira, NY 14902 (315) 789-6828 (607) 734-7107 UCP Suffolk Hudson Valley CP Association 250 Marcus Boulevard CP of the North Country 40 Jon Barrett Road Hauppauge, NY 11788-2018 4 Commerce Lane Patterson, NY 12563 (631) 232-0011 Canton, NY 13617 (845) 878-9078 (315) 386-1156 Upstate Cerebral Palsy Inspire of Orange County 1020 Mary Street Cerebral Palsy of Ulster County 2 Fletcher Street Utica, NY 13501 P.O. Box 1488 Goshen, NY 10924 (315) 724-6907 Kingston, NY 12402 (845) 294-8806 (845) 336-7235 Jawonio, Inc.     Cerebral Palsy of Westchester 260 North Little Tor Road 1186 King Street New City, NY 10956 Rye Brook, NY 10573 (845) 634-4648 Central Office and (914) 937-3800 Metro Services Niagara Cerebral Palsy Cerebral Palsy Assns. of NYS CP Rochester 9812 Lockport Road 330 West 34th Street 3399 Winton Road South Niagara Falls, NY 14304 New York, NY 10001 Rochester, NY 14623 (716) 297-0798 (212) 947-5770 (585) 334-6000 Prospect Child & Family Center Affiliate Services Office E. John Gavras Center 133 Aviation Road Cerebral Palsy Assns. of NYS 182 North Street Queensbury, NY 12804 90 State Street, Suite 929 Auburn, NY 13021 (518) 798-0170 Albany, NY 12207 (315) 255-2746 (518) 436-0178 Queens Centers for Progress Enable 81-15 164th Street 1603 Court Street Jamaica, NY 11432 Syracuse, NY 13208 (718) 380-3000 (315) 455-7591 Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
  • 3. Mission Statement The Mission of Cerebral Palsy Associations of New York State is to advocate and provide direct services with and for individuals with cerebral palsy and other significant disabilities, and their families, throughout New York State in order to promote lifelong opportunities and choices for independence, inclusion and enhanced quality of life. CP of NYS - Real People. Realizing Potential.
  • 4. Executive Summary C erebral Palsy Associations of New York State, an organization founded by families over 60 years ago seeking services for their children and family members with cerebral palsy, continues to advocate for comprehen- sive, coordinated, family-focused, high quality and cost-effective services for young children with disabilities and their families. In this document, we outline the history of Early Intervention (EI) services and highlight the current program’s positive and negative aspects, ultimately making recom- mendations to improve the efficiency and outcomes of the Early Interven- tion Program in New York State. The current Early Intervention Program, while originally developed with goals consistent with the fundamental philosophies of Federal law and best practice, has unfortunately evolved into a system with a number of inherent weaknesses. Some of these weaknesses include: inconsistency in program administration and service offerings across the State, an increased reliance on an inherently inefficient single-service provider model, and the loss of the program’s focus on family supports which is the hallmark of a strong EI program. In response to the current environment, CP of NYS advocates for a re-struc- turing of the program to include the priority goals of: re-focusing on the family as the central point in planning; ensuring the full array of service models and options, provided in a comprehensive, coordinated, multidisci- plinary model; and exploring program models and reimbursement systems which allow for more flexible and cost-effective service delivery. CP of NYS also makes a number of specific recommendations in the areas of administration and oversight; family participation and support; service delivery; service coordination; reimbursement methodology; and account- ability and quality assurance. CP of NYS looks forward to working with NYS and other stakeholders to ensure that the Early Intervention Program in New York realizes its full po- tential for families statewide. Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
  • 5. Early Intervention Services for Children with Disabilities HISTORICAL PERSPECTIVE C erebral Palsy Associations of New York State (CP of NYS) was founded over sixty years ago by parents seeking to secure needed services for their children with disabilities. Since that time, CP of NYS Affiliates throughout New York State have been offering a wide array of services for young children with disabilities and their families. We have seen many changes throughout these years and have continually adapted our pro- grams and services to meet the changing needs of children and families, incorporate emerg- ing best practice models as well as respond to the priorities established by state and local funding agencies. From a historical perspective, CP of NYS services have undergone many transitions over time. While originally providing clinic-based therapy treatments recommended by physi- cians, the service model evolved in the 1960’s and 70’s into more comprehensive, multidis- ciplinary programs including both clinical therapies as well as educational, psychological and nursing supports. Treatment previously oriented to specific disciplines was replaced by interdisciplinary and transdisciplinary teams of professionals who planned treatment and provided service in a more holistic “total-child” approach. Support services to the family were considered as important as services to the child, and the family became viewed as an integral member of the team. Service options included either home-based or center-based models, or a combination of both, depending on the needs of both the child and family. More recent service models have sought to facilitate the child's participation in their family, home and community activities and to encourage the interaction of children with disabili- ties with their non-disabled peers, to the greatest extent possible. It is with this history of experience that CP of NYS continues to advocate for comprehen- sive, coordinated, family-focused, high quality and cost-effective services for young children with disabilities and their families. To achieve this goal, we support the Department of Health’s current initiative to recon- vene the Reimbursement Advisory Panel to research and review alternative reimbursement mechanisms and service delivery models for the Early Intervention Program. 1 CP of NYS - Real People. Realizing Potential.
  • 6. THE CURRENT SYSTEM AND ITS WEAKNESSES Administration and Oversight / Statewide Consistency The current Early Intervention program is structured with statewide oversight by the De- partment of Health and local administration at each county level. While the system was intended to ensure more statewide consistency in entitlement and availability of services than the previous Family Court system, the lack of clear statewide guidance in the early years and the confusing array of menu-style service options, along with more emphasis on county involvement and administration, have led to extreme variations in interpretation of requirements and procedures and in overall implementation of the program. Rather than ensuring the availability and accessibility of all services and options and an equal entitlement to all families throughout the state, there exists an inequitable and in- consistent system for families that varies depending on where they live and their county’s interpretations or preferences for service delivery. In the absence of statewide controls and guidance in the early program years, many coun- ties instituted additional rules and requirements, resulting in a program with very differ- ent “entitlements” for families throughout the state. This includes extreme variations on 2 Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
  • 7. eligibility, amount of service authorized, limitation of available service options, as well as unreasonable and burdensome paperwork requirements for providers. Although the costs and enrollment have leveled in recent years, the first ten years of the program saw continual growth in the number of children served, number of approved pro- viders and overall costs to state and county, with no apparent controls. Until more recently, specific criteria for approval of new providers was largely absent, resulting in huge numbers of approved providers with few assurances of their training and expertise in serving young children and their families. Reimbursement Methodology The fee-for-individual-service payment methodology presents a number of problems for all stakeholders in the early intervention system. To begin with, the rate structure seri- ously underestimated child/family absences, time involved in coordination and IFSP and / or team meetings, and paperwork requirements imposed by the state and counties. The fee- based system itself has resulted in complex paperwork and documentation requirements, forcing providers to put undue emphasis and undue staff time on documenting billable activity. The current fee-based system is particularly onerous for comprehensive agency providers which utilize supervised employees rather than independent contractors. Although the current system is costly for the state and counties, which share the financial burden, it still does not adequately reimburse costs incurred by comprehensive agency pro- viders. With rates based on pre-1993 cost data and only one minimal increase since that time, the reimbursement is significantly out of date in terms of costs for salaries, benefits, and other fixed costs that have skyrocketed in the last fifteen years. While all other compa- rable service systems have received continuing increases in trend factors and cost of living adjustments, the financial needs of the early intervention service system has been essen- tially ignored and neglected. The current system has also created a growing over-reliance on the most expensive service model, the individual, home-based visit by multiple providers, regardless of child needs and family preferences. The unbundled, individual fee for service model also compromises the ability to provide flexible, timely and comprehensive services to families as their needs may change over time. Family Support One of the cornerstones of early intervention philosophy is the focus on the family, with an emphasis on customizing services to meet individual family needs, priorities, and con- cerns. The intent of EI services is also to assist the family in their own capacity to enhance their child’s early development. Unfortunately, and in stark contrast, the current system has been providing minimal and continually decreasing amount of services in the area of fam- ily education, training, counseling and support. 3 CP of NYS - Real People. Realizing Potential.
  • 8. Service Coordination By federal mandate, the early intervention system must be “coordinated, comprehensive and multidisciplinary”. While we view “coordination” as the service providers’ responsibil- ity to communicate and collaborate with one another and the family, as well as with other outside resources, the early intervention system has put in place an expensive, cumber- some and often ineffective system relying on independent service coordinators to facilitate those activities. With much of the direct services being delivered by single, independent practitioners, or professionals selected from a multitude of different agencies, this task is virtually impossible to accomplish. Comprehensive service providers which deliver services via a coordinated team, essentially carry out many of the service coordination activities, without the ability to be reimbursed. Finally, the reimbursement system, with 15 minute billing increments and total allowable minutes authorized in advance on each child’s IFSP, places more emphasis on documentation activities than on flexible, responsive support for families. Service Delivery While CP of NYS's history shows a progression of service models from individual disci- plines to a more holistic transdisciplinary model, the current Early Intervention Program has created more of a reliance on service provision by independent, single service providers without the benefits of a comprehensive multi-disciplinary team. Communication and coordination of services provided in this manner is difficult and limited at best and the as- sociated benefits for children and families are lost. Supervision of independent practicing professionals is non-existent with no mechanism for quality assurance measurement. This type of approach perpetuates the delivery of discrete and separate services which are more costly and less efficient when compared to other models in which staff can consult with each other and implement therapeutic activities as part of daily activities or can work more efficiently in a transdisciplinary approach. Another major component of the current program has been the delivery of services to in- fants and toddlers in quot;natural environmentsquot;. There has been much discussion regarding whether this term means an actual “place” or whether it is intended to mean services that are delivered within the context of typical routines as part of a child’s daily activities. Un- fortunately, in the name of quot;natural environmentquot;, there has developed in many regions an over-emphasis on home-based services with various degrees of negative impact on all stakeholders in the system. For the state and the municipalities, it has increased costs by encouraging the service model with the highest possible cost. For providers, it has caused substantial financial losses due to the extensive travel time involved and decreased amount of billable service time. For families, it has created increased isolation with limited or no 4 Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
  • 9. opportunities to meet other families and to develop natural support networks and access other learning opportunities. In fact, families are often not informed of other service op- tions and therefore are not able to truly select services that might best meet their needs and preferences. For all stakeholders, it has drastically exacerbated the workforce shortage as therapists and other professionals traveling from home to home typically see half or less than half the number of children in a given day, thereby leaving some children without services at all or waiting extremely long for services to begin. With increased reliance on independent providers and county pressure toward services in the home, the availability of group models has diminished across the state. While there is clear value and benefit to providing services in the home environment where intervention can take place in the context of the family's daily routines, there is also clear benefit, espe- cially for the older child, to having exposure to the group learning experience in an environ- ment that encourages the acquisition of critical skills needed for later school experiences and in a setting which fosters more transdisciplinary teamwork as well as informal family networking. 5 CP of NYS - Real People. Realizing Potential.
  • 10. Accountability At a time when accountability is the watch word for most government programs, the Early Intervention Program is relying increasingly on independent contractors and /or for profit contracting agencies, which are not subject to programmatic coordination and supervision, nor to fiscal accountability and reporting. The lack of rigorous criteria for training and ex- perience with young children in the initial provider approval process, as well as the delayed implementation of a provider monitoring process has lead to concerns about quality which still linger today. Independent contractors and agencies which are not also providing services requiring the Consolidated Fiscal Report (CFR) are not required to file any cost reports. Without this fiscal data, the state is not able to ascertain whether reimbursement to independent contrac- tors or contracting agencies bears any relationship to costs which they incurred, and has no tools for monitoring of staffing levels and caseloads. 6 Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
  • 11. RECOMMENDATIONS In keeping with the original language and intent of the Early Intervention legislation enacted in 1993, CP of NYS advo- cates for a restructuring of the program which includes the following priority goals: • Re-focus on the family as the central point in planning and implementing services which best meet the needs and priorities of each individual family. • Ensure training, counseling and support service to the family to assist them in enhancing their child’s development. • Ensure the full array of service models and options in order to meet individual family needs and preferences. • Ensure that services are provided in a comprehensive, coordinated, multidisciplinary model. • Explore program models and reimbursement systems which allow for more flexible and cost-effective service delivery. • Provide adequate reimbursement to providers while maintaining accountability and cost-effectiveness. 7 CP of NYS - Real People. Realizing Potential.
  • 12. Specific Suggestions Administration and Oversight / Statewide Consistency In order for families to be empowered in making informed decisions, they must be aware of and have access to the full array of service options regardless of where they live in New York State. Family choice of service options and settings must be truly family-driven and not dic- tated by what the Department of Health or individual counties believe is most appropriate. Counties must be held to a uniform standard in implementing all aspects of the program, including eligibility, service options and provider requirements. Reimbursement Methodology In order to assure the continuation of high quality services, reimbursement must be up- dated to adequately cover provider costs in light of current economic factors. Rates must take into account the realities of travel time, child / family absences and the limited ability to “make-up sessions” when using a family-centered or home and community based model. Rates could also be structured to take into account the level of service needed by children and families (for example, a single service which may be delivered by either an individual provider or a comprehensive agency vs. multiple services requiring a collaborative team approach). It is recommended that multiple, comprehensive, coordinated services be reim- bursed with a per child / bundled or capitated rate to allow for flexibility in service delivery based on changing child and family needs. We recommend that a capitated methodology, previously proposed for service coordina- tion, be reviewed and reconsidered. This model might involve three phases of service co- ordination, reimbursed separately as follows: initial referral to IFSP, ongoing service co- ordination from IFSP to transition and coordination for transition to preschool services. Reimbursement may be differentiated based on various child and family factors. Family Participation and Support Family support, education and training should be an integral and required component of all families’ service plans and indi- vidualized to match each family’s priorities, concerns and resourc- es. Parent /child group models should be encouraged as a viable model for both transdisciplinary teamwork and an opportunity for families to meet with oth- ers and develop more natural friendships and supports. 8 Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
  • 13. Service Coordination All families should have access to an initial service coordinator whose role is to assist the family in understanding the program, their rights and responsibilities, arranging an evalu- ation to determine eligibility and assuring that necessary services are arranged. However, using a coordinated team approach as described below greatly reduces the need for ad- ditional, independent, ongoing service coordination. It may be more cost-effective and ef- ficient for families to receive ongoing service coordination by either their single service provider or through their comprehensive agency provider. Service Delivery There needs to be increased emphasis and requirements for transdisciplinary treatment and better professional coordination of multiple services. While it may be appropriate for a child who requires only a single service to be served by an independent practitioner, children and families whose IFSP reflects multiple service needs can best be served by more comprehensive entities that can demonstrate the ability to provide more coordinated treatment across disciplines. The use of a comprehensive treat- ment planning team would also promote the use of quot;primaryquot; interventionist strategies. In this type of model, one professional from the team may be assigned primary responsibil- ity to work with the family with ongoing input, consultation and /or direct service from other professional disciplines. Child and family-centered outcomes which are functional and meaningful for the child and family and which maximize the child’s participation in family, home, school and community activities, should be established first, followed by team-based decisions as to which member(s) of the team will be responsible. Team mem- bers’ expertise is used more collaboratively and efficiently in this type of model with fewer individual services necessary. Flexibility should be assured to meet the individual and frequently changing needs of families and children, without burdensome and time-consuming requirements for formal modifications to an IFSP authorization. In order to maximize both professional and fiscal resources, services may be considered in any combination of home-based, community- based or office/facility-based settings, and on an individual and/or group basis as agreed to by parent and provider. Services may be provided directly to the child, family or both. Accountability / Quality Assurance CP of NYS is in agreement with recent recommendations by the Provider Approval / Re- Approval Task Force of the EICC and provisions in the Governor’s 2009-2010 proposed budget which include more rigorous requirements for provider approval and re-approval as well as requirements for submission of cost reports and the establishment of staff develop- ment, supervision and quality assurance activities. 9 CP of NYS - Real People. Realizing Potential.
  • 14. Conclusion Early Intervention services yield innumerable benefits to families and children when appropriately and effectively implemented. The model in New York State has strayed from the original intent and goals of Early Intervention and requires corrections to the system to ensure consistency across the State. More importantly, an effective comprehensive approach to services must be assured for all children with develop- mental delays and disabilities and their families. CP of NYS has worked for many decades to meet family needs, and we look forward to working with the State of New York and others to ensure that New York’s Early Intervention Program fully realizes the potential it holds for so many New York children and families. 10 Early Intervention Services For Children With Disabilities - CP of NYS Recommendations
  • 15. Cerebral Palsy Associations of New York State Board of Directors 2008-2010 Chairwoman ...................................................................................................... Idajean Windell, Ed.D. Vice Chairman .................................................................................................. Jack M. Weinstein, Esq. Committee Chairs Audit & Risk ........................................................................................................... John R. Horvath Finance ...........................................................................................................Robert C. Miller, Esq. Program Services ......................................................................................................Ann B. LeMark Public Policy ...........................................................................................Thomas J. Caserta, Jr., Esq. Volunteer Support .................................................................................................Barbara N. Scherr Secretary..........................................................................................................................Cora Baliff Directors at Large Joseph P. Dutkowsky, MD David H. Eichenauer Andrew C. Koenig Stephen C. Lipinski Marvin S. Reed Ernest E. Southworth Active Past Chairs Robert M. DiFrancesco James E. Johansen Natalie K. Rogers Director Emeritus..................................................................................................... Beatrice S. Wellens Susan Constantino, President & CEO CP of NYS - Real People. Realizing Potential.
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