1. CA(1b) Researching Broadband Internet Services available to SMEs in Ireland

2. SME: Off-The-Wall Designs Company Infrastructure: Director Assistant Director General Manager Two main designers Company based in Home Office in Dundrum, South Dublin.

3. Off-The-Wall Designs Technical Infrastructure: Three PC’s: Director, Assistant Director and Manager. Two PC’s each for both Designers; (with several monitors) Each person has there own laptop also. One Landline with six extensions. Each person is using there own mobile broadband at cost to the company.

4. Companies that are providing broadband access to the internet in this area: Eircom Broadband Perlico Chorus NTL Imagine Bt Broadband

5. Mobile Broadband Providers in this area: Vodafone Home and Mobile Broadband Meteor Mobile Broadband O2 Home and Mobile Broadband 3G Mobile Broadband

6. Telecommunications Off-The-Wall Designs Telephone landline Fax Moblie Broadband Large HD screen for viewing graphic designs

7. Medium of Communication The mediums of communication are Telephone (six phone extensions, one for each person and use for phone conference) Internet Broadband (email and website)

8. Options The option that is best suited for this home office is to have one main provider for broadband, landline, fax and television. Chorus NTL can provide all of these in one connection pack.

9. Chorus NTL Chorus NTL can provide a service package that can meet the company’s needs. It will provide phone landline, internet broadband, wireless router and digital TV for the HD ready television.

10. Chorus NTL This Chorus NTL deal at €70 per month called “Fibre Web” will provide: Digital TV Digital+ Fibre Power Broadband 15Mb FREE wireless router Home Phone with Anytime World FREE cordless phone

11. Chorus NTL There is also an upgrade option for the “Fibre Web” package, for an extra €15 per month, Chorus NTL will provide: Upgrade to Digital+ HD Multi Room Viewing Fibre Power Broadband 30Mb

12. Chorus NTL Another option is the “Fibre Ultimate” package at €95 per month, it will provide: Large Digital TV pack 9 HD channels with Digital+ HD Includes 50 Premier League matches with ESPN and Setanta Ireland Sky Sports Fibre Power Broadband 15Mb Home Phone with Anytime World FREE cordless phone FREE wireless router

13. Chorus NTL There is an upgrade available for “Fibre Ultimate” also. It has all the same features as Fibre Ultimate for an extra €15 per month: The owner can avail of: Multi-Room Viewing Internet Broadband Speed of 30Mb

14. Option 1: Fibre Web This option will provide Digital TV: the designers can view their graphic designs on their HD ready TV and also use it as a PC monitor High broadband speed of 15mb: everyone can use it at the same time. Landline telephone

15. Option 2: Fibre Web Upgrade This option is an upgrade of option one with some differences: The television will be upgraded to High Definition which will maximise the image richness and sharpness for the designers when making/viewing their designs. Multi-room viewing: the designers can add more television screens to their office and all can viewed at the same time.

16. Option 2: Fibre Web Upgrade The internet speed will be upgraded to 30Mb: this will allow the designers to possibly add more PCs and still have fast broadband and download large files very quickly.

17. Option 3: Fibre Ultimate Digital and High Definition quality for the television, rich and sharp image quality, ideal for graphic designers. Landline: each employee can have their own phone line extension for multiple telephone calls. Fast internet broadband speed, 15Mb, everyone can use it at the same time

18. Option 4: Fibre Ultimate Upgrade This option is an upgrade of option three with some differences: Multi-room viewing: the designers can add more television screens to their office and all can be viewed at the same time. The internet speed will be upgraded to 30Mb: this will allow the designers to possibly add more PCs and still have fast broadband and download large files very quickly.

19. Options...Cost Outline Option 1: Fibre Web No installation fee if purchased online €70 per month