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CommElect2:
Public Relations
Corp. Comm.
Group 3 Presentation
Corporate Communications
 Corporate communication is the set of
activities involved in managing and
orchestrating all internal and external
communications aimed at creating
favourable point-of-view among stakeholders
on which the company depends. It is the
messages issued by a corporate organization,
body, or institute to its audiences, such as
employees, media, channel partners and the
general public.
Functions
 Example: BIR (RP Bureau of Internal Revenue)
Corporate Communications Division
Functions:
- Prepares the Bureau's overall Communication Plan,
in coordination with concerned BIR offices
- Prepares and publishes BIR Monitor and other
information materials re: BIR projects/programs
- Prepares presentation materials/ messages for top
executives to promote BIR image
- Prepares monthly digest of revenue issuances for
dissemination
Source: http://www.bir.gov.ph/directory/directory.htm#22300
Elements Present in Corp.
Comm. Dept
Samples: ABS-CBN PR , Willett Corp Comm. and
SMDC
Media Relations & Publicity
 The ABS-CBN Social Media
Newsroom is designed to
provide the latest news about
the ABS-CBN Corporation to
journalists, bloggers, investors,
analysts, and the general
public who are interested to
know more about the products
and services offered by the
country’s largest and leading
multimedia conglomerate. It is
managed by ABS-CBN
Corporate Communications
Division’s Public Relations
Group that uploads up-to-
date, relevant, and interesting
information, photos, videos,
and other pertinent materials
that the media and the public
can publish, post, or share via
social networking sites. It
features Twitter feeds, links to
Facebook, RSS services, and
contact information.
Stockholder/ Investor Relations
(ABS-CBN)
 We regularly hold quarterly briefings for
investors, analysts and the business press.
In these briefings, we present the
Company’s financial and operating
results for the quarter. Invitations to the
quarterly briefings are disclosed to the
Securities and Exchange Commission and
to the Philippine Stock Exchange at least
a week prior to the briefing date.
Source: http://ir.abs-cbn.com/ir/shareholderfaqs.aspx
Internal Communications
ABS-CBN has internal comm officers who are:
 -Working with colleagues in the company in the
development and improvement of information
cascade to the target internal publics
 - Preparation of editorial line up and assignments
weekly, writes news and feature stories and obtains
photos fro the company's electronic newsletter and
intranet sites
 - Development and implementation of
communication programs and/or activities for
internal publics
 - Responsible for all internal announcements for
employee via email, intranet, or other channels of
communication such as company's intranet
Source:
http://www.jobstreet.com.ph/jobs/2013/4/default/80/3972864.htm
?fr=J
Community Relations
 ABS-CBN’s socio-civic arm, ABS-CBN Foundation Inc. (AFI),
grew into a diverse non-government organization that
addressed the issues of environment, community, children,
and disaster support.
 AFI took on the challenge to revive the 27-kilometer Pasig
River by first rehabilitating the Estero de Paco, one of the 48
tributaries connected to the river. Bantay Bata 163, which
started its operations in Manila, opened additional nine
branches nationwide. Bantay Kalikasan’s Save the La Mesa
Watershed Project rehabilitated 92% of the whole forest. E-
Media continued to help less fortunate public elementary
schools through its Educational TV (ETV) package. Sagip
Kapamilya pressed on to reach out to families affected by
calamities.
Source: http://abscbnpr.com/?page_id=2
Policy Development/
Monitoring &Evaluation
(SMDC)
 As a publicly listed company, SM Development
Corporation is committed to observe the highest
standards of corporate governance to serve the best
interests of its stakeholders. The entire organization
believes that sound and effective corporate
governance is fundamental to the company’s
attainment of its corporate goals.
 The company's corporate governance principles
and practices are anchored on its Manual on
Corporate Governance.
 The manual is reviewed and revised every three
years.
Source: http://smdevelopment.com/smdc/index.php?p=845
Organizational Set-up
ABS-CBN Corp.
ABS-CBN CORPORATE COMMUNICATIONS DIVISION
 Mr. Ramon “Bong” R. Osorio
Head, ABS-CBN Corporate Communications Division
 Mr. Kane Errol C. Choa
Head, Corporate Affairs and PR Group
 Ms. Kathy Solis
Mr. Aaron Domingo
PR Accounts Managers
 Mr. Jan Enriquez
Ms. Rose Rodillo
Ms. Rae Ducut
Ms. Joyce Hipolito
Ms. Daphne Paragas
Ms. Teddy Mapa
PR Writers
 Mr. Ryan Ramos
Ms. Pamela Galindez
PR Assistants
UNISA (University of South
Africa) Corp. Comm Dept.
 Dr Marié Ferreira
 Executive Director- Unisa as a comprehensive Open Distance Learning (ODL)
academic institution. The Department of Corporate Communication &
Marketing is part of an interconnected network that
contributes "towards the African university in the service of humanity". It seeks
to serve Unisa's community - internal and external stakeholders - through its
strategies to establish a common understanding of the nature and role of
 Director (Communication)- The Directorate of Communication is managed by
Gerard Grobler and provides various services ranging from the compiling of
the Annual Report,Inspired magazine, media releases and newsletters.

Director (Electronic & Web Comm)- The Directorate of Electronic & Web
Communication is responsible for managing and monitoring Unisa's corporate
web environments as well as ensuring the effective use of the internet and
multimedia platforms to communicate with all stakeholders.
 Director (Marketing)- The Marketing Directorate is managed by Nhlanhla
Sikosana and maintains the corporate identity and branding of Unisa. It also
sees to the effective management and use of all promotional items.
 Director (Public Relations)- The Directorate of Public Relations is managed by
Laura-Ann Coetzee, and provides a comprehensive events management
service to management and various internal stakeholders. It also coordinates
campus tours and visitor’s programmes.
Philippine Airlines
 Corporate Officers
Lucio C. Tan
Chairman & Chief Executive Officer
Ramon S. Ang
President & Chief Operating Officer
Harry C. Tan
Treasurer
Estelito P. Mendoza
Corporate Secretary
Irene M. Cipriano
Assistant Corporate Secretary
Erwin C. Go
Corporate Compliance Officer & Assistant Corporate Secretary
Daniel Ang Tan Chai
Chief Financial Officer
Rafael Rollan
Officer in Charge - Commercial Group
Ismael Augusto S. Gozon
SVP – Operations Group
Corporate Image Manual
-not provided
Challenges
 the effective use of social media
 change management communication
 changing role of the communicator

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Comm elect2 ppt

  • 2. Corporate Communications  Corporate communication is the set of activities involved in managing and orchestrating all internal and external communications aimed at creating favourable point-of-view among stakeholders on which the company depends. It is the messages issued by a corporate organization, body, or institute to its audiences, such as employees, media, channel partners and the general public.
  • 3. Functions  Example: BIR (RP Bureau of Internal Revenue) Corporate Communications Division Functions: - Prepares the Bureau's overall Communication Plan, in coordination with concerned BIR offices - Prepares and publishes BIR Monitor and other information materials re: BIR projects/programs - Prepares presentation materials/ messages for top executives to promote BIR image - Prepares monthly digest of revenue issuances for dissemination Source: http://www.bir.gov.ph/directory/directory.htm#22300
  • 4. Elements Present in Corp. Comm. Dept Samples: ABS-CBN PR , Willett Corp Comm. and SMDC
  • 5. Media Relations & Publicity  The ABS-CBN Social Media Newsroom is designed to provide the latest news about the ABS-CBN Corporation to journalists, bloggers, investors, analysts, and the general public who are interested to know more about the products and services offered by the country’s largest and leading multimedia conglomerate. It is managed by ABS-CBN Corporate Communications Division’s Public Relations Group that uploads up-to- date, relevant, and interesting information, photos, videos, and other pertinent materials that the media and the public can publish, post, or share via social networking sites. It features Twitter feeds, links to Facebook, RSS services, and contact information.
  • 6. Stockholder/ Investor Relations (ABS-CBN)  We regularly hold quarterly briefings for investors, analysts and the business press. In these briefings, we present the Company’s financial and operating results for the quarter. Invitations to the quarterly briefings are disclosed to the Securities and Exchange Commission and to the Philippine Stock Exchange at least a week prior to the briefing date. Source: http://ir.abs-cbn.com/ir/shareholderfaqs.aspx
  • 7. Internal Communications ABS-CBN has internal comm officers who are:  -Working with colleagues in the company in the development and improvement of information cascade to the target internal publics  - Preparation of editorial line up and assignments weekly, writes news and feature stories and obtains photos fro the company's electronic newsletter and intranet sites  - Development and implementation of communication programs and/or activities for internal publics  - Responsible for all internal announcements for employee via email, intranet, or other channels of communication such as company's intranet Source: http://www.jobstreet.com.ph/jobs/2013/4/default/80/3972864.htm ?fr=J
  • 8. Community Relations  ABS-CBN’s socio-civic arm, ABS-CBN Foundation Inc. (AFI), grew into a diverse non-government organization that addressed the issues of environment, community, children, and disaster support.  AFI took on the challenge to revive the 27-kilometer Pasig River by first rehabilitating the Estero de Paco, one of the 48 tributaries connected to the river. Bantay Bata 163, which started its operations in Manila, opened additional nine branches nationwide. Bantay Kalikasan’s Save the La Mesa Watershed Project rehabilitated 92% of the whole forest. E- Media continued to help less fortunate public elementary schools through its Educational TV (ETV) package. Sagip Kapamilya pressed on to reach out to families affected by calamities. Source: http://abscbnpr.com/?page_id=2
  • 9. Policy Development/ Monitoring &Evaluation (SMDC)  As a publicly listed company, SM Development Corporation is committed to observe the highest standards of corporate governance to serve the best interests of its stakeholders. The entire organization believes that sound and effective corporate governance is fundamental to the company’s attainment of its corporate goals.  The company's corporate governance principles and practices are anchored on its Manual on Corporate Governance.  The manual is reviewed and revised every three years. Source: http://smdevelopment.com/smdc/index.php?p=845
  • 11. ABS-CBN Corp. ABS-CBN CORPORATE COMMUNICATIONS DIVISION  Mr. Ramon “Bong” R. Osorio Head, ABS-CBN Corporate Communications Division  Mr. Kane Errol C. Choa Head, Corporate Affairs and PR Group  Ms. Kathy Solis Mr. Aaron Domingo PR Accounts Managers  Mr. Jan Enriquez Ms. Rose Rodillo Ms. Rae Ducut Ms. Joyce Hipolito Ms. Daphne Paragas Ms. Teddy Mapa PR Writers  Mr. Ryan Ramos Ms. Pamela Galindez PR Assistants
  • 12. UNISA (University of South Africa) Corp. Comm Dept.  Dr Marié Ferreira  Executive Director- Unisa as a comprehensive Open Distance Learning (ODL) academic institution. The Department of Corporate Communication & Marketing is part of an interconnected network that contributes "towards the African university in the service of humanity". It seeks to serve Unisa's community - internal and external stakeholders - through its strategies to establish a common understanding of the nature and role of  Director (Communication)- The Directorate of Communication is managed by Gerard Grobler and provides various services ranging from the compiling of the Annual Report,Inspired magazine, media releases and newsletters.  Director (Electronic & Web Comm)- The Directorate of Electronic & Web Communication is responsible for managing and monitoring Unisa's corporate web environments as well as ensuring the effective use of the internet and multimedia platforms to communicate with all stakeholders.  Director (Marketing)- The Marketing Directorate is managed by Nhlanhla Sikosana and maintains the corporate identity and branding of Unisa. It also sees to the effective management and use of all promotional items.  Director (Public Relations)- The Directorate of Public Relations is managed by Laura-Ann Coetzee, and provides a comprehensive events management service to management and various internal stakeholders. It also coordinates campus tours and visitor’s programmes.
  • 13. Philippine Airlines  Corporate Officers Lucio C. Tan Chairman & Chief Executive Officer Ramon S. Ang President & Chief Operating Officer Harry C. Tan Treasurer Estelito P. Mendoza Corporate Secretary Irene M. Cipriano Assistant Corporate Secretary Erwin C. Go Corporate Compliance Officer & Assistant Corporate Secretary Daniel Ang Tan Chai Chief Financial Officer Rafael Rollan Officer in Charge - Commercial Group Ismael Augusto S. Gozon SVP – Operations Group
  • 15. Challenges  the effective use of social media  change management communication  changing role of the communicator