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National Consumer Agency
          Market Research Findings:
Household Budgeting and Impact of the Recession




                  October 2010
              Research Conducted by
Table of Contents

2



     Key Points

     Household Budgeting and Impact of the Recession

     Research Background & Methodology
                   Making Complaints
     Profile of Sample
Key Findings
3

•   62% of consumers have experienced a reduction in their household income in the last 12 months compared
    to the previous wave of market research conducted in Nov/Dec 2009(53% in Nov/Dec 2009). 64% stated
    that their expenditure has either remained the same or increased.

•   38% of consumers disagree that Ireland will be through the worst of the recession in 12 months time.

•   51% are not any more relaxed about spending than they were 6 months ago.

•   66% of consumers have learnt to manage their finances better as a result of the recession and will continue
    to do so going forward.   Making Complaints
•   Similar to Nov/Dec 2009; 61% are actively seeking out cheaper ways of living, and 59% would prefer to
    switch between brands of things they buy than do without them at all.

•   Consumers are continuing to remain positive; as despite the recession 7 in 10 claim to be enjoying life as
    much as ever.

•   34% of consumers are spending more time ‘bargain hunting’ when buying groceries than they were pre-
    recession. 31% are spreading their shopping across a number of shops more, while the same proportion
    (30%) are spending less on their groceries overall.
Household Income & Expenditure
4                              (Base: All aged 15-74– 1,000)



                                Income                   Expenditure
                                   %                            %
        Increased a lot (5)        (1)
      Increased a little (4)       4 (4)                        6 (6)
                                                               15 (13)
                                  29
    Remained the same (3)  Making Complaints
                                 (36)                                    64%


                                                                43
                                  36                           (38)
                                 (31)
      Decreased a little (2)                 62%
                                                                22
                                  26                           (23)
       Decreased a lot (1)
                                 (22)
                                                                9 (12)
               Don’t know          5 (6)                        5 (8)
One Word to Describe: Ireland Right Now
5               (Base: All aged 15-74 – 1,000)




            Making Complaints
One Word to Describe: How you Yourself Feel Right Now

                     (Base: All aged 15-74 – 1,000)
 6




                 Making Complaints
Economic Outlook – I

  7
                                      (Base: All aged 15-74 – 1,000)



                                                    I will focus less on          As a result of the
                Ireland will be through         acquiring possessions and     recession I will continue
                    the worst of the            more on having memorable     to shop around for better
               recession in 12 months              experiences such as          deals even when the
                         time                              holidays             economy has settled
                           %                                %                           %
  Strongly agree (5)       3                                6
                                          31%                          38%             13

          Agree (4)
                           28   Making Complaints
                                          32
                                                                                                  73%




      Neither/nor (3)                                                                  60
                           31
                                                           39

        Disagree (2)       26
                                                           18                          21
                                      38%                              23%
                           12                                                           5
Strongly disagree (1)                                       5                           1          6%
Economic Outlook – II
                                   (Base: All aged 15-74 – 1,000)
8




                         I am more relaxed about                  I have learnt to manage my
                          spending money than I               finances better as a result of the
                            was six months ago                  recession and will continue to
                                                                      do so going forward
                                     %                                      %
    Strongly agree (5)               1
                                                   22%                     12
            Agree (4)                21                                                   66%

                            Making Complaints
       Neither/nor (3)               27
                                                                           54



         Disagree (2)                36
                                                                           24
                                                   51%
Strongly disagree (1)                15                                     7              10%
                                                                            3
Spending Thrift
                                            (Base: All aged 15-74– 1,000)
 9
     Wave 5 2010
     Wave 4 2009

                                                 Strongly                          Strongly              Neither/
                                                 Disagree                           Agree                Nor /DK
                                                    (1)   (2)          (4)            (5)
The recession has focused me on                            3 7        45             27          (72)      18
thinking carefully about what and when I                                                                   16
buy
                                                           3 7        48              26          (74)

The recession is a good opportunity to                 3 9            46            21          (67)       21
pick up bargains in the sales                          2 9            47            22          (69)       20

                                   Making 15
I am consciously trying to buy fewer    2
                                          Complaints 22
                                              46                                              (68)
                                                                                                           15
things nowadays                                       3 13             50            19       (69)         15

I am putting off buying large spend items             2 11        39               28         (67)
                                                                                                           20
until the current situation improves                  3 11        38               29         (67)         19

                                                 4    23          31         19    (50)
When shopping I budget for every cent                                                                      23
                                                 7    21          34         16    (50)                    22

I regret the amount of money I have        11        31          22     14 (36)                            22
spent on stuff over the last few years      12        27         25      14 (39)                           22
Coping Behaviour
                                                 (Base: All aged 15-74– 1,000)
10

      Wave 5 2010
      Wave 4 2009
                                             Strongly                             Strongly             Neither/Nor
                                             Disagree                              Agree              /Don’t Know
                                                (1)           (2)    (4)             (5)

I am actively seeking out cheaper ways                    3 11           44         17        (61)        25
of living                                                                                                 26
                                                           3 8           46          17        (63)

I would prefer to switch between
brands of things I buy than do without
                                       Making14
                                            3 Complaints
                                                 46    13                                    (59)
                                                                                                          24
them at all                                               3 12           48             13 (61)           24


I still feel that it is better to pay more
for quality products than settle for
                                                     3     18        41            14 (55)
                                                                                                          24
cheaper brands                                        4       15     43            13 (56)                25


I prefer to go without than sacrifice on     7        31            27        8 (35)
quality                                                                                                   27
                                                 7       27         30         8 (38)                     28
Lifestyle
                                                 (Base: All aged 15-74– 1,000)
11


     Wave 5 2010
     Wave 4 2009


                                       Strongly                                Strongly          Neither/Nor
                                       Disagree                                 Agree            /Don’t know
                                          (1)       (2)        (4)                (5)

Despite the recession I feel I am
                                                  2 10            55               15 (70)           18
                                                                                                     19
enjoying life as much as ever                    3 11            51               16 (67)
                                    Making Complaints
I am cutting back on all non-essential           3 12           48                19      (67)       18
spending                                          3 10         43                23       (66)       21



I am reluctant to plan any holidays      6        20        29         19  (48)
                                                                                                     26
until things improve in the economy          4     16       32          21   (53)                    27



I am seeking out alternative ways to     5        20          36         14       (50)
                                                                                                     25
socialise that are less expensive                                                 (52)               24
                                         5        19          38          14
Change in Behaviour as A Result of Recession – I
                                      (Base: All aged 15-74– 1,000)
12



                                       Less       The Same            More
                                        %             %                %           Never did
                                                                                      it
 Budgeting for household expenses             1        40                    44       15
 Collecting & using coupons when
 buying things
                                              2        40              27             31
 Using loyalty scheme points when
 making a purchase
                                              2         43              28            27
                            Making Complaints
 Buying goods on special offer   3                      43                   44       10

 Using online price comparison sites          3   24         11                       62

 Buying items online                       5       29         8                       58
 Preparing home-made meals from
 scratch
                                              3          51                   29      17

 Eating takeaway foods           39                    41         5                   15
Change in Behaviour as A Result of Recession – II
                                   (Base: All aged 15-74– 1,000)
13



                                        Less                      More
                                         %        The Same                     Never did
                                                      %            %
                                                                                  it
 Spending time ‘bargain hunting’ when
 buying groceries
                                              3       40             34           23

 Spreading your shopping across a          4          42             31           23
 number of shops
 Planning your weekly shopping in             3        44           21            32
 advance
                            Making Complaints
 Buying grocery items in bulk       38   185                                      39


 Spend on groceries overall        30                  49           8             13


 Buying private label/own label goods      7           49                26       18


 Buying Irish produced goods             12                  61           14      13


 Buying eco-friendly goods               11             52           11           26
One Word to Describe: Ireland in 12 Months Time
                   (Base: All aged 15-74 – 1,000)
14




               Making Complaints
One Word to Describe: Your Future
              (Base: All aged 15-74 – 1,000)
15




          Making Complaints
Research Background and Methodology

16




         Nov/Dec 2007                     Aug 2008                      Nov/Dec 2008

           Benchmark                        Wave 1                          Wave 2




         May/June 2009         Nov/Dec 2009                               June 2010
                          Making Complaints
            Wave 3                          Wave 4                          Wave 5

                                                                        Current Wave
     •    Amárach Research conducted the research by means of face-to-face interviewing
          with 1,000 people between the ages of 15-74.
     •    In all, 6 comparable “Waves” of Market Research have been completed since
          November / December 2007.
     •    To ensure that the data is nationally representative, quotas were applied on the
          basis of age, gender and social class.
     •    Interviewing was conducted over a four week period in June 2010.
Profile of Sample
                             (Base: All aged 15-74 – 1,000)

 17


                                      MARITAL                 SOCIAL
         SEX           AGE            STATUS                  CLASS          MAIN GROCERY
         %             %                  %                     %              SHOPPER
               15-24

                       20      Married
  Male                                               ABC1                           46%
         46                               41                    41     Yes    54%         No
               25-34

                       Making Complaints
                       25
                             Living as
                               Married
               35-44                      10
                       19                            C2DE

                                Single                          47
Female         45-54                      37
         54            16

                55+    20     Wid/Div/
                                          8
                                                      F50+/
                                                                9
                                   Sep                 F50-
                             Not stated   4      Not stated     3

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NCA household budget survey october 2010

  • 1. National Consumer Agency Market Research Findings: Household Budgeting and Impact of the Recession October 2010 Research Conducted by
  • 2. Table of Contents 2  Key Points  Household Budgeting and Impact of the Recession  Research Background & Methodology Making Complaints  Profile of Sample
  • 3. Key Findings 3 • 62% of consumers have experienced a reduction in their household income in the last 12 months compared to the previous wave of market research conducted in Nov/Dec 2009(53% in Nov/Dec 2009). 64% stated that their expenditure has either remained the same or increased. • 38% of consumers disagree that Ireland will be through the worst of the recession in 12 months time. • 51% are not any more relaxed about spending than they were 6 months ago. • 66% of consumers have learnt to manage their finances better as a result of the recession and will continue to do so going forward. Making Complaints • Similar to Nov/Dec 2009; 61% are actively seeking out cheaper ways of living, and 59% would prefer to switch between brands of things they buy than do without them at all. • Consumers are continuing to remain positive; as despite the recession 7 in 10 claim to be enjoying life as much as ever. • 34% of consumers are spending more time ‘bargain hunting’ when buying groceries than they were pre- recession. 31% are spreading their shopping across a number of shops more, while the same proportion (30%) are spending less on their groceries overall.
  • 4. Household Income & Expenditure 4 (Base: All aged 15-74– 1,000) Income Expenditure % % Increased a lot (5) (1) Increased a little (4) 4 (4) 6 (6) 15 (13) 29 Remained the same (3) Making Complaints (36) 64% 43 36 (38) (31) Decreased a little (2) 62% 22 26 (23) Decreased a lot (1) (22) 9 (12) Don’t know 5 (6) 5 (8)
  • 5. One Word to Describe: Ireland Right Now 5 (Base: All aged 15-74 – 1,000) Making Complaints
  • 6. One Word to Describe: How you Yourself Feel Right Now (Base: All aged 15-74 – 1,000) 6 Making Complaints
  • 7. Economic Outlook – I 7 (Base: All aged 15-74 – 1,000) I will focus less on As a result of the Ireland will be through acquiring possessions and recession I will continue the worst of the more on having memorable to shop around for better recession in 12 months experiences such as deals even when the time holidays economy has settled % % % Strongly agree (5) 3 6 31% 38% 13 Agree (4) 28 Making Complaints 32 73% Neither/nor (3) 60 31 39 Disagree (2) 26 18 21 38% 23% 12 5 Strongly disagree (1) 5 1 6%
  • 8. Economic Outlook – II (Base: All aged 15-74 – 1,000) 8 I am more relaxed about I have learnt to manage my spending money than I finances better as a result of the was six months ago recession and will continue to do so going forward % % Strongly agree (5) 1 22% 12 Agree (4) 21 66% Making Complaints Neither/nor (3) 27 54 Disagree (2) 36 24 51% Strongly disagree (1) 15 7 10% 3
  • 9. Spending Thrift (Base: All aged 15-74– 1,000) 9 Wave 5 2010 Wave 4 2009 Strongly Strongly Neither/ Disagree Agree Nor /DK (1) (2) (4) (5) The recession has focused me on 3 7 45 27 (72) 18 thinking carefully about what and when I 16 buy 3 7 48 26 (74) The recession is a good opportunity to 3 9 46 21 (67) 21 pick up bargains in the sales 2 9 47 22 (69) 20 Making 15 I am consciously trying to buy fewer 2 Complaints 22 46 (68) 15 things nowadays 3 13 50 19 (69) 15 I am putting off buying large spend items 2 11 39 28 (67) 20 until the current situation improves 3 11 38 29 (67) 19 4 23 31 19 (50) When shopping I budget for every cent 23 7 21 34 16 (50) 22 I regret the amount of money I have 11 31 22 14 (36) 22 spent on stuff over the last few years 12 27 25 14 (39) 22
  • 10. Coping Behaviour (Base: All aged 15-74– 1,000) 10 Wave 5 2010 Wave 4 2009 Strongly Strongly Neither/Nor Disagree Agree /Don’t Know (1) (2) (4) (5) I am actively seeking out cheaper ways 3 11 44 17 (61) 25 of living 26 3 8 46 17 (63) I would prefer to switch between brands of things I buy than do without Making14 3 Complaints 46 13 (59) 24 them at all 3 12 48 13 (61) 24 I still feel that it is better to pay more for quality products than settle for 3 18 41 14 (55) 24 cheaper brands 4 15 43 13 (56) 25 I prefer to go without than sacrifice on 7 31 27 8 (35) quality 27 7 27 30 8 (38) 28
  • 11. Lifestyle (Base: All aged 15-74– 1,000) 11 Wave 5 2010 Wave 4 2009 Strongly Strongly Neither/Nor Disagree Agree /Don’t know (1) (2) (4) (5) Despite the recession I feel I am 2 10 55 15 (70) 18 19 enjoying life as much as ever 3 11 51 16 (67) Making Complaints I am cutting back on all non-essential 3 12 48 19 (67) 18 spending 3 10 43 23 (66) 21 I am reluctant to plan any holidays 6 20 29 19 (48) 26 until things improve in the economy 4 16 32 21 (53) 27 I am seeking out alternative ways to 5 20 36 14 (50) 25 socialise that are less expensive (52) 24 5 19 38 14
  • 12. Change in Behaviour as A Result of Recession – I (Base: All aged 15-74– 1,000) 12 Less The Same More % % % Never did it Budgeting for household expenses 1 40 44 15 Collecting & using coupons when buying things 2 40 27 31 Using loyalty scheme points when making a purchase 2 43 28 27 Making Complaints Buying goods on special offer 3 43 44 10 Using online price comparison sites 3 24 11 62 Buying items online 5 29 8 58 Preparing home-made meals from scratch 3 51 29 17 Eating takeaway foods 39 41 5 15
  • 13. Change in Behaviour as A Result of Recession – II (Base: All aged 15-74– 1,000) 13 Less More % The Same Never did % % it Spending time ‘bargain hunting’ when buying groceries 3 40 34 23 Spreading your shopping across a 4 42 31 23 number of shops Planning your weekly shopping in 3 44 21 32 advance Making Complaints Buying grocery items in bulk 38 185 39 Spend on groceries overall 30 49 8 13 Buying private label/own label goods 7 49 26 18 Buying Irish produced goods 12 61 14 13 Buying eco-friendly goods 11 52 11 26
  • 14. One Word to Describe: Ireland in 12 Months Time (Base: All aged 15-74 – 1,000) 14 Making Complaints
  • 15. One Word to Describe: Your Future (Base: All aged 15-74 – 1,000) 15 Making Complaints
  • 16. Research Background and Methodology 16 Nov/Dec 2007 Aug 2008 Nov/Dec 2008 Benchmark Wave 1 Wave 2 May/June 2009 Nov/Dec 2009 June 2010 Making Complaints Wave 3 Wave 4 Wave 5 Current Wave • Amárach Research conducted the research by means of face-to-face interviewing with 1,000 people between the ages of 15-74. • In all, 6 comparable “Waves” of Market Research have been completed since November / December 2007. • To ensure that the data is nationally representative, quotas were applied on the basis of age, gender and social class. • Interviewing was conducted over a four week period in June 2010.
  • 17. Profile of Sample (Base: All aged 15-74 – 1,000) 17 MARITAL SOCIAL SEX AGE STATUS CLASS MAIN GROCERY % % % % SHOPPER 15-24 20 Married Male ABC1 46% 46 41 41 Yes 54% No 25-34 Making Complaints 25 Living as Married 35-44 10 19 C2DE Single 47 Female 45-54 37 54 16 55+ 20 Wid/Div/ 8 F50+/ 9 Sep F50- Not stated 4 Not stated 3