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Leadership By Dr Amita Kashyap Prof PSM

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Leadership By Dr Amita Kashyap Prof PSM

  1. 1. Dr Amita Kashyap
  2. 2. Help you, communicate powerfully to influence people- Not by changing the way you act, But by building on who you really are. So as to 1. Lead your health care team effectively with 2. Understanding of Interpersonal Relationships under diverse cultural settings
  3. 3. The process of influencing others to accomplish a task or mission by providing purpose, direction and motivation. 3
  4. 4.  The traits that are the raw material for leadership can be acquired.  Link them up with desire and nothing can keep you from becoming a good leader!
  5. 5. CHANGE!!!! - Fear of unknown.” Informed People Don’t Fear Change Build their capacity by ‘right maps’ – Right Perceptions
  6. 6. “We are so constituted that we believe the most incredible things; and..... once they are engraved upon the memory, woe those who would endeavour to erase them”
  7. 7.  Its important, “How you see the things – your perceptions”  Because we Assume that the way we see things is the way they really are!  And our Attitude and behavior grow out of those assumptions  So….. “fundamental problem is having a ‘wrong map’!”
  8. 8. Open mind can see larger picture Have right map
  9. 9. FINISHED FILES ARE THE RESULT OF YEARS OF SCIENTIFIC STUDY COMBINED WITH THE EXPERIENCE OF YEARS...
  10. 10. FINISHED FILES ARE THE RESULT OF YEARS OF SCIENTIFIC STUDY COMBINED WITH THE EXPERIENCE OF YEARS...
  11. 11. Guess the age !!!
  12. 12. Habits which help you win self and others ….. ,,,,,,,,,,,,,,,,,,,,,,,Independence …………………Dependence ……………………………….Interdependence
  13. 13. Knowledge (what to, why to) Desire (want to) Skills (how to) Habits Example: if you are ineffective in your interactions with your work associates, unless you search out correct principles of human interactions; you may not even know you need to Listen!
  14. 14. 1. Be Proactive 2. Begin with the End in Mind 3. Put first thing first
  15. 15. Stimulus Response Self Awareness Imagination Conscience Independent Will 1. Be Proactive- taking initiative Freedom to Choose 10/90 principle Value based choice - Decisions
  16. 16. The pessimist complains about the wind The optimist expects it to change The leader adjusts the sails
  17. 17. Be your own creator All good things are created twice:- Mental or first creation and Physical or second creation Leadership/ Management?
  18. 18. Urgent Not Urgent Important I Activities Crises Pressing Problems deadlines II Activities Prevention PC Activities Relationship building Recognizing new opportunities Planning Recreation Not Important III Activities Proximate pressing matters Interruptions.. Popular Activities IV Activities Trivia, busy work Time wasters Pleasant Activities
  19. 19. I II Results Vision, perspective Balance Discipline Control Few crises
  20. 20. 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 1 2 Priorities Production Identify the top 20% Influencers in your organization!
  21. 21. Habits which help you win self and others ….. ,,,,,,,,,,,,,,,,,,,,,,,Independence …………………Dependence ……………………………….Interdependence
  22. 22. Interdependence Team Work ! 1. Think win - win 2. Seek first to understand than understood 3. Synergies
  23. 23. 1. Win – Win is a frame of mind and heart – a higher way
  24. 24. Invest in Emotional Bank Account  Try to understand individual, - their motives  Show integrity - keep your commitments  Be loyal to those who are not present – build trust of those who are present  Never forget small courtesies, little kindness  And always extend apologies sincerely!
  25. 25. Win – Loose Loose – Win Loose – Loose win Win – Win Win- Win or no deal
  26. 26. Build Relationship People of Character with Integrity Maturity Mentality of Abundance Structure and System, enforced by Supportive Processes nurture Win-Win Agreement
  27. 27. Passive aggressive Lose/ Win Assertive Win/ Win Passive Lose/ Lose Openly aggressive Win/ Lose Courage Consideration
  28. 28.  Desired results (not methods)  Guidelines – specify the parameters (principles/ policies etc.)  Resources –  Accountability – sets up the standards of performance and the time of evaluation  Consequences specify
  29. 29. Create a clear; mutual understanding of what needs to be accomplished - Focusing on “what and not on how” Give clear guidelines, resources, Make accountable and Set consequences
  30. 30. Listen empathetically – to fully, deeply understand that person, emotionally as well as intellectually Communication – 10% words, 30% sounds, 60% body language Diagnose before you prescribe Do not put forth autobiographical response
  31. 31. “People are not afraid of change. They fear the unknown.”
  32. 32. 1. Autonomy – the choice to do it was made by you, not somebody else. 2. Competence – knowledge and skill 3. Relatedness – the activity connects you in some way to other people.
  33. 33. Need for security Need for competence Need for Achievement Need for affiliation Need for power (responsibility) Need for status
  34. 34. Levels of Communication Co operation Low High High Defensive (win/ lose or lose/ win) Respectful (compromise) Synergistic win/ win consideration
  35. 35.  Force field analysis Driving Forces Restraining Forces Current level of performance
  36. 36. 1. Exchange of Purpose 2. Right to Say No 3. Joint Accountability 4. Absolute Honesty
  37. 37. Sharpen the Saw Physical Exercise, nutrition, stress Mgmt. Social Emotional Service, Empathy, Synergy, Intrinsic security Spiritual Value clarification, commitment Mental Reading, Accompany Role model,
  38. 38. What’s your own bottom line? If you could live your life over, what would you do differently?
  39. 39. The strength of the team is each individual member. The strength of each member is the team ~ 300 team members

Notas del editor

  • A group of tourists who were visiting a picturesque village asked an old man sitting beside a fence, “were any great man born in the village?”

    The old man replied, “Nope, only babies!”
  • Story of stephen covey’s son- conclusion “we wanted to change the situation without changing our perception about our son –when we honestly examined our deepest feelings, we realized that our perception was that he was basically inadequate, somehow ’behind.’ than others” no matter how much we worked on our attitude and behavior, our efforts were ineffective because, despite our actions and our words, what we really communicated to him was, “you are not capable.”
    To change ourselves effectively, we first had to change our perception
  • “We are so constituted that we believe the most incredible things; and, once they are engraved upon the memory, woe to him who would endeavour to erase them”
  • Manager follow principles of control, rules, efficiency
    Leader - direction , purpose and family feeling
  • proximate
  • Invest in Emotional Bank Account; can get extraordinary from ordinary people!!!
    Show personal integrity

    Honesty is telling the truth i.e. conforming our words to reality
    While integrity is ‘conforming reality to our words,’ keeping promises, fulfilling expectations
    Be loyal to those who are not present – build trust of those who are present
    And always extend apologies sincerely- “Week are cruel, strong are gentle”!
  • Desired results (not methods) – what is to be done & when
    Guidelines –
    specify the parameters (principles/ policies etc.) within which results are to be accomplished
    Resources –
    human, financial, technical, or organizational support
    Accountability – sets up the standards of performance and the time of evaluation
    Consequences specify – good and bad that will happen as a result of the evaluation

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