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Bringing the church to the people, and people to the church
(wherever that may be)
Purpose of this presentation
5/13/201
3
2
 Overview of today’s web
 Agree on timing and scope for our new web
presence
 Excite participation in the project.
 Educate and exchange ideas about ways we can
each individually promote our church and our faith
using the web.
We need
5/13/20133
 …to transition to inbound marketing instead of
traditional outbound marketing via
 …a content strategy
 …an interaction strategy
 Which means we need resources and support
 …financial support
 …commitment and buy in from leadership
 …understanding and participation from volunteers
Once upon a time…
5/13/20134
Our website,
January 29, 2002
Our website, March 31, 2004
5/13/20135
Our website, August, 2007 - present
5/13/20136
Since 2007…nearly 20,000 people have paid us over
30,000 visits and seen over 100,000 pages.
5/13/20137
Over 470 sites have referred traffic to us.
5/13/20138
Here’s what they look at.
5/13/20139
What can we do better?
5/13/201310
 Interact and inspire
 Share and encourage
 Create and curate
 Plan and promote
 Integrate
Some definitions
5/13/201311
 Online presence management
 The process of presenting and drawing traffic to a personal or professional brand online
(source: Wikipedia)
 Website
 a group of World Wide Web pages usually containing hyperlinks to each other and made
available online by an individual, company, educational institution, government, or organization
(Source: Merriam Webster dictionary)
 Social media
 forms of electronic communication (as Web sites for social networking and microblogging)
through which users create online communities to share information, ideas, personal
messages, and other content (as videos) (Source: Merriam Webster dictionary)
 Content management system
 A Content Management System (CMS is a computer program that
allows publishing, editing and modifying content as well as maintenance from a central
interface. Such systems of content management provide procedures to manage workflow in
a collaborative environment.These procedures can be manual steps or an automated cascade.
(source: Wikipedia)
 Blog/Microblog
 A blog is a Web site on which an individual or group of users record opinions, information, etc.
on a regular basis.
 Microblogging is a broadcast medium in the form of blogging. A microblog differs from a
traditional blog in that its content is typically smaller in both actual and aggregate file size.
Microblogs "allow users to exchange small elements of content such as short sentences,
individual images, or video links".[1] These small messages are sometimes called microposts.
Twitter and Tumblr are microblogging platforms.
5/13/201312
 Yesterday’s web
 Brochureware
 Static content
 One way communication
 We defined our message
and carefully guarded our
reputation
 Today’s web
 Interactive
 Dialogue
 Two-way/Multiple
conversations
 Less control over
message and reputation
Traditional stages of parishioner
engagement
5/13/201313
Un-churched/Other churched/Unaware of us
Aware of us but unengaged
Trial: attended a worship service or event
Members: attend church, receive
correspondence
Volunteer in some capacity and/or
participate in stewardship
Recommend us to friends
New stages of (virtual) engagement
5/13/201314
Mutually unaware
Aware; posted an amusing or inspiring
Tweet; supported a mutual cause;
knew someone in common in real life
or on Facebook;
Follow each other on Twitter or like on
Facebook
Promote/Support an idea or event
Donate time or treasure in support of one
another
Recommend us to friends and vice versa
Review sites like Yelp can elevate or destroy
your brand…
5/13/201315
Review sites like Yelp can elevate or destroy
your brand…
5/13/201316
Review sites like Yelp can elevate or destroy
your brand…even if you’re a church.
5/13/201317
5/13/201318
5/13/201319
5/13/201320
So where do we sit?
5/13/201321
Currently…
5/13/201322
Website
PaypalFaceboo
k
Twitter
Shutterfly
(online photo gallery)
YouTube
Currently…
5/13/201323
Google calendar
YAHOO groupsArea 3:16 high
school
youth group blog
Area 3:16 high
school
youth group
Facebook
Constant Contact
(online newsletter) SignUpGenius.com
Where do we go next?
5/13/201324
 Migrate from a static website into an integrated content management
system
 Train editors and content creators, ensuring we have ongoing
updated content and a constant, interactive presence on Facebook
and Twitter
 Encourage multiple email newsletters to groups such as education
(parents, teens, or volunteers); music; liturgical or contemplative
prayer; as well as the overall newsletter.
 Incorporate social media into the new content management system.
 Facebook
 Twitter
 Google+
 LinkedIn
 YouTube
 Pinterest
 Instagram
 Foursquare
What are our limitations?
5/13/201325
 Manpower
 Funding
 As in, none
Advantages of a Content Management
System
5/13/201326
 Can incorporate content from other sources
 RSS feeds, such as from blogs; perhaps from the diocese
 Multiple opportunities for congregants to post their
own content
 So, the Altar Guild, or the Men’s Prayer Group, or the
MusicMakers don’t have to wait for me or for Cristi to get
content online.
 They also don’t have to wait when correcting items when
things change.
 Dropping modules in is easier than programming by
hand, so we can add functionality over the long run.
Timeline
5/13/201327
 Creating the new content management system
 Dependent on vestry approval
 Estimate for phase one:
 Twelve weeks of development work via a three person team
 Two weeks of functional and user-acceptance testing,
interspersed in the development
 One week to do content review for static content
 Two weeks of training once the site is ready to go live
 Sandra is gone throughout June, so estimated go live date
reflects that.
 Estimate go-live: September
Phase one functionality
5/13/201328
 For sure
 New design
 Content port from existing site
(reviewed and refreshed)
 RSS feeds from diocese and blogs
from Father Rick, the youth group
and Kathy
 Integration with Facebook, Twitter,
YouTube and Google+
 New Google+ profile
 New reviews from members on
Google and elsewhere
(yellowpages.com, superpages.com,
yelp)
 Photo gallery integration, with
multiple editors who can post
 Multiple newsletters
 Post bulletin and Fully Alive News
online prior to church service
 Maintain vestry reports in publicly
accessible area
 Testimonials for local vendors
 Perhaps
 Review PayPal to see if we can
make online donation easier
 Consider creation of groups instead
of YAHOO newsgroups
 Event management module a la
SignUpGenius
 Better event calendar presentation
 Will research room reservation
options
Phase two
5/13/201329
 Improve online donation ease of use
 Social media campaigns
 Ongoing small improvements and content additions
 Member blogs
 Member businesses
 Other blogs of interest
 Causes
 News
Phase three
5/13/201330
 Ecommerce and member management
 Overhaul ecommerce
 Offer a store, if we have merchandise
 Offer various ways to donate
 Make the member database an online database
A final ask
5/13/201331
 Before you leave, commit to write a review of this
church on Google, yellowpages.com, Yelp, or
superpages.com.
 Just write up a quick note as to why you come here and
why you think others would find it a good place to
worship.
 If you do not want to write a review, consider telling me
who you will ask to write one instead.
 Like our page on Facebook, Post comments.
 Follow us on Twitter.
 Find a videographer.
Resources
5/13/201332
 Best Church Websites:
http://www.bestchurchwebsites.org/
 Church Marketing and Social Media:
http://youtu.be/zufNB2CjQq4
 Social Media | 6 Practical Ways to Use it in a Ministry
Context: http://youtu.be/hv59ysBczdg
 Creating a Social Media Campaign for Your Church:
http://joshburns.net/blog/?p=2106
 Ten Best Practices for Churches Using Facebook:
http://stevefogg.typepad.com/blog/2010/09/10-best-
practice-tips-for-churches-using-facebook.html
THANK YOU.
5/13/201333

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Online presence for church

  • 1. Bringing the church to the people, and people to the church (wherever that may be)
  • 2. Purpose of this presentation 5/13/201 3 2  Overview of today’s web  Agree on timing and scope for our new web presence  Excite participation in the project.  Educate and exchange ideas about ways we can each individually promote our church and our faith using the web.
  • 3. We need 5/13/20133  …to transition to inbound marketing instead of traditional outbound marketing via  …a content strategy  …an interaction strategy  Which means we need resources and support  …financial support  …commitment and buy in from leadership  …understanding and participation from volunteers
  • 4. Once upon a time… 5/13/20134 Our website, January 29, 2002
  • 5. Our website, March 31, 2004 5/13/20135
  • 6. Our website, August, 2007 - present 5/13/20136
  • 7. Since 2007…nearly 20,000 people have paid us over 30,000 visits and seen over 100,000 pages. 5/13/20137
  • 8. Over 470 sites have referred traffic to us. 5/13/20138
  • 9. Here’s what they look at. 5/13/20139
  • 10. What can we do better? 5/13/201310  Interact and inspire  Share and encourage  Create and curate  Plan and promote  Integrate
  • 11. Some definitions 5/13/201311  Online presence management  The process of presenting and drawing traffic to a personal or professional brand online (source: Wikipedia)  Website  a group of World Wide Web pages usually containing hyperlinks to each other and made available online by an individual, company, educational institution, government, or organization (Source: Merriam Webster dictionary)  Social media  forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos) (Source: Merriam Webster dictionary)  Content management system  A Content Management System (CMS is a computer program that allows publishing, editing and modifying content as well as maintenance from a central interface. Such systems of content management provide procedures to manage workflow in a collaborative environment.These procedures can be manual steps or an automated cascade. (source: Wikipedia)  Blog/Microblog  A blog is a Web site on which an individual or group of users record opinions, information, etc. on a regular basis.  Microblogging is a broadcast medium in the form of blogging. A microblog differs from a traditional blog in that its content is typically smaller in both actual and aggregate file size. Microblogs "allow users to exchange small elements of content such as short sentences, individual images, or video links".[1] These small messages are sometimes called microposts. Twitter and Tumblr are microblogging platforms.
  • 12. 5/13/201312  Yesterday’s web  Brochureware  Static content  One way communication  We defined our message and carefully guarded our reputation  Today’s web  Interactive  Dialogue  Two-way/Multiple conversations  Less control over message and reputation
  • 13. Traditional stages of parishioner engagement 5/13/201313 Un-churched/Other churched/Unaware of us Aware of us but unengaged Trial: attended a worship service or event Members: attend church, receive correspondence Volunteer in some capacity and/or participate in stewardship Recommend us to friends
  • 14. New stages of (virtual) engagement 5/13/201314 Mutually unaware Aware; posted an amusing or inspiring Tweet; supported a mutual cause; knew someone in common in real life or on Facebook; Follow each other on Twitter or like on Facebook Promote/Support an idea or event Donate time or treasure in support of one another Recommend us to friends and vice versa
  • 15. Review sites like Yelp can elevate or destroy your brand… 5/13/201315
  • 16. Review sites like Yelp can elevate or destroy your brand… 5/13/201316
  • 17. Review sites like Yelp can elevate or destroy your brand…even if you’re a church. 5/13/201317
  • 21. So where do we sit? 5/13/201321
  • 23. Currently… 5/13/201323 Google calendar YAHOO groupsArea 3:16 high school youth group blog Area 3:16 high school youth group Facebook Constant Contact (online newsletter) SignUpGenius.com
  • 24. Where do we go next? 5/13/201324  Migrate from a static website into an integrated content management system  Train editors and content creators, ensuring we have ongoing updated content and a constant, interactive presence on Facebook and Twitter  Encourage multiple email newsletters to groups such as education (parents, teens, or volunteers); music; liturgical or contemplative prayer; as well as the overall newsletter.  Incorporate social media into the new content management system.  Facebook  Twitter  Google+  LinkedIn  YouTube  Pinterest  Instagram  Foursquare
  • 25. What are our limitations? 5/13/201325  Manpower  Funding  As in, none
  • 26. Advantages of a Content Management System 5/13/201326  Can incorporate content from other sources  RSS feeds, such as from blogs; perhaps from the diocese  Multiple opportunities for congregants to post their own content  So, the Altar Guild, or the Men’s Prayer Group, or the MusicMakers don’t have to wait for me or for Cristi to get content online.  They also don’t have to wait when correcting items when things change.  Dropping modules in is easier than programming by hand, so we can add functionality over the long run.
  • 27. Timeline 5/13/201327  Creating the new content management system  Dependent on vestry approval  Estimate for phase one:  Twelve weeks of development work via a three person team  Two weeks of functional and user-acceptance testing, interspersed in the development  One week to do content review for static content  Two weeks of training once the site is ready to go live  Sandra is gone throughout June, so estimated go live date reflects that.  Estimate go-live: September
  • 28. Phase one functionality 5/13/201328  For sure  New design  Content port from existing site (reviewed and refreshed)  RSS feeds from diocese and blogs from Father Rick, the youth group and Kathy  Integration with Facebook, Twitter, YouTube and Google+  New Google+ profile  New reviews from members on Google and elsewhere (yellowpages.com, superpages.com, yelp)  Photo gallery integration, with multiple editors who can post  Multiple newsletters  Post bulletin and Fully Alive News online prior to church service  Maintain vestry reports in publicly accessible area  Testimonials for local vendors  Perhaps  Review PayPal to see if we can make online donation easier  Consider creation of groups instead of YAHOO newsgroups  Event management module a la SignUpGenius  Better event calendar presentation  Will research room reservation options
  • 29. Phase two 5/13/201329  Improve online donation ease of use  Social media campaigns  Ongoing small improvements and content additions  Member blogs  Member businesses  Other blogs of interest  Causes  News
  • 30. Phase three 5/13/201330  Ecommerce and member management  Overhaul ecommerce  Offer a store, if we have merchandise  Offer various ways to donate  Make the member database an online database
  • 31. A final ask 5/13/201331  Before you leave, commit to write a review of this church on Google, yellowpages.com, Yelp, or superpages.com.  Just write up a quick note as to why you come here and why you think others would find it a good place to worship.  If you do not want to write a review, consider telling me who you will ask to write one instead.  Like our page on Facebook, Post comments.  Follow us on Twitter.  Find a videographer.
  • 32. Resources 5/13/201332  Best Church Websites: http://www.bestchurchwebsites.org/  Church Marketing and Social Media: http://youtu.be/zufNB2CjQq4  Social Media | 6 Practical Ways to Use it in a Ministry Context: http://youtu.be/hv59ysBczdg  Creating a Social Media Campaign for Your Church: http://joshburns.net/blog/?p=2106  Ten Best Practices for Churches Using Facebook: http://stevefogg.typepad.com/blog/2010/09/10-best- practice-tips-for-churches-using-facebook.html