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Importance of Employee’s Participation on the proposed IT Governance Model The Thesis Presented by  Amr Ahmed Said Supervised by Prof. Dr. Sherif Mazen Master of Business Administration Maastricht School of Management 2011 © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 1
Biography © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 2
Agenda © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 3
© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 4
Introduction ,[object Object]
IT is considered very important to deliver the business strategy and vision (ITGI,2011)
IT Governance is one of the most effective cure to IT project failures.© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 5 Importance of IT to the Delivery of the Business Strategy and Vision Source: ITGI, 2011
Business Pain Points ITG Benefits to Business © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 6 IntroductionBusiness View
IntroductionIT Governance Domains © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 7
Calder-Moir COBIT © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 8 IntroductionIT Governance Frameworks	 Source: ITGI, 2011
COSO ITIL © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 9 IntroductionIT Governance Frameworks – Cont.
IntroductionProposed IT Governance Model © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 10
© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 11
Problem Definition Employees (from information security perspective) are considered to be the weakest point in the organization since they interact directly with customers, IT systems and organization’s data. At the same time employees’ are considered to be the most important source of information related to IT systems, customers, business vision, etc… © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 12 Employee’s participation in IT governance was OVERLOOKED
© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 13
Research Objective © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 14
© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 15
Theoretical FrameworkEmployees Satisfaction Factors © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 16
Theoretical FrameworkProposed Research Model © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 17
© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 18
Research Questions © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 19
© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 20
Research MethodologyIntroduction © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 21 Research Type ,[object Object]
Qualitative ApproachPhase1 ,[object Object]
Sampling : Non probability judgmental sample – 2 experts.
Objective :
Exploring the research problem, and validating research question.
Identifying any missing variables.
Recommendations from SMEs.Phase2 ,[object Object]
Sampling : Non probability simple random sample
Population: 300000
Distribution : Online on ~800 employees using direct mails, direct questionnaire and personal interviews with executives.
Collected sample size : 110 valid responses while target was 200
Applied Outcomes,[object Object]
© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 23
AnalysisReliability Test - Normality Test © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 24 ,[object Object]

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IT Governance and Employees Participation

  • 1. Importance of Employee’s Participation on the proposed IT Governance Model The Thesis Presented by Amr Ahmed Said Supervised by Prof. Dr. Sherif Mazen Master of Business Administration Maastricht School of Management 2011 © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 1
  • 2. Biography © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 2
  • 3. Agenda © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 3
  • 4. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 4
  • 5.
  • 6. IT is considered very important to deliver the business strategy and vision (ITGI,2011)
  • 7. IT Governance is one of the most effective cure to IT project failures.© Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 5 Importance of IT to the Delivery of the Business Strategy and Vision Source: ITGI, 2011
  • 8. Business Pain Points ITG Benefits to Business © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 6 IntroductionBusiness View
  • 9. IntroductionIT Governance Domains © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 7
  • 10. Calder-Moir COBIT © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 8 IntroductionIT Governance Frameworks Source: ITGI, 2011
  • 11. COSO ITIL © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 9 IntroductionIT Governance Frameworks – Cont.
  • 12. IntroductionProposed IT Governance Model © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 10
  • 13. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 11
  • 14. Problem Definition Employees (from information security perspective) are considered to be the weakest point in the organization since they interact directly with customers, IT systems and organization’s data. At the same time employees’ are considered to be the most important source of information related to IT systems, customers, business vision, etc… © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 12 Employee’s participation in IT governance was OVERLOOKED
  • 15. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 13
  • 16. Research Objective © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 14
  • 17. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 15
  • 18. Theoretical FrameworkEmployees Satisfaction Factors © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 16
  • 19. Theoretical FrameworkProposed Research Model © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 17
  • 20. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 18
  • 21. Research Questions © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 19
  • 22. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 20
  • 23.
  • 24.
  • 25. Sampling : Non probability judgmental sample – 2 experts.
  • 27. Exploring the research problem, and validating research question.
  • 29.
  • 30. Sampling : Non probability simple random sample
  • 32. Distribution : Online on ~800 employees using direct mails, direct questionnaire and personal interviews with executives.
  • 33. Collected sample size : 110 valid responses while target was 200
  • 34.
  • 35. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 23
  • 36.
  • 37.
  • 38. AnalysisRegression Analysis © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 26 R2 = 85.3% Significant
  • 39. AnalysisRegression Analysis © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 27
  • 40. Findings and Discussion Using multiple tests, the null hypothesis for all the directional hypotheses was rejected © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 28
  • 41. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 29 Findings and DiscussionAnswers to Research Questions YES YES YES YES YES
  • 42. © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 30
  • 43. Conclusion © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 31
  • 44. Recommendations © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 32
  • 45. Future Work © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 33
  • 46. Researcher Contribution © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 34
  • 47.
  • 48. Backup Slides © Amr Said, MsM-RITI – Cairo Outreach Program, 2011. 36 Since tolerance > 0.2 And VIF (variance inflation factor) < 5 Then we don’t have multicollinearity problem