7. What is Public Relations -
PRSA
1982
“Public relations helps an organization and its
publics adapt mutually to each other.”
2012
“Public relations is a strategic communication
process that builds mutually beneficial
relationships between organizations and their
publics.”
8. What is Public Relations -
Bivins
It involves any activity that enhances the
reputations of your clients, mediates disputes
between various publics and your client, helps
achieve mutual understanding among all parties
involved in an issues, advocates on behalf of a
client or cause, provides guidance and direction,
and results in positive and mutual well-being
10. Controlled vs. Uncontrolled
Information
Press Release
NYT Newspaper Article
Advertising
Public Service Announcement
NBC Action News Story
Blog Article
Interview
Annual report
Speeches
12. Ethics
Public Relations Society of America
Translating values into principles of ethical practice,
the Code advises professionals to:
Protect and advance the free flow of accurate and
truthful information
Foster informed decision making through open
communication
Protect confidential and private information
Promote healthy and fair competition among
professionals.
Avoid conflicts of interest
Work to strengthen the public’s trust in the profession
13. Ethics Continued
Code guidelines, like tactics supporting strategies, zero in on
putting value and principles into play for working
professionals facing everyday tasks and challenges. Among
them, professionals should:
Be honest and accurate in all communications
Reveal sponsors for represented causes and interests
Act in the best interest of clients or employers
Disclose financial interests in a client’s organization
Safeguard the confidences and privacy rights of clients and
employees
Follow ethical hiring practices to respect free and open
competition
Avoid conflicts between personal and professional interests
Decline representation of clients requiring actions contrary to the
Code
Accurately define what public relations activities can accomplish
Report all ethical violations to the appropriate authority
14. Addressing Practice Challenges
Digging even deeper, BEPS takes on current
practice issues and challenges in periodic
Professional Standards Advisories (PSA's).
Applying the Code to specific scenarios, BEPS
has addressed practices including:
Pay-for-play journalism
Anonymous Internet posting, “flogs” and viral
marketing
Front groups
Disclosure of payment of expert commentators
Truth in wartime communications
Overstating charges or compensation for work
15. CASE STUDY:
GHOSTWRITING
Serious Speeches Pose a Serious Problem for a Speechwriter
What ethical principles of ghostwriting most apply in this
case?
Most ethical issues relate to promoting truth and avoiding
harm? Which of these principles most applies to this case,
and how so?
What specific advice do you end up giving to Marina as far as
how to proceed with the communications portion of the
campaign, and how do you ethically justify this?
What problems do you see in the future as a
possible weakness of this choice? And why do
you still feel your decision is the best option,
despite this weakness?
What sections of the PRSA code apply to this
issue?
16. PR and The Law
Commercial Speech
Allows corporations to state publicly its position on controversial issues
Defamation
Any communication that holds a person up to contempt, hatred, ridicule, or
scorn
Privacy
“Invasion of privacy”
Copyright
Legal protection of intellectual property
Registered Trademark
Indicates the user has registered the item with the federal government,
allowing maximum legal protection
Trademarks
Typically given for the protection of product names, images, or phrases
18. Planning
Developing an issue statement
Issue
Affected publics
Timing
Strengths and Weaknesses
Case Study: Sporting Kansas City
Issue:
Name change from Wizards to Sporting
Kansas City
19. Research
Evaluating Internet Resources
Wikipedia
New York Times
American Heart Association
Blog
Analyzing the Target Audience
Primaryresearch
Secondary research
20. Interviewing
Determine Interviewee with Research
Draft Interview Questions
Contact Interviewee to Schedule Interview
Conduct Interview
Draft Article
Contact Interviewee when the Article is
Published
21. Writing Objectives
Objectives: The concrete steps that you need to take to reach
your goal
Write objectives for the following goals:
As the corporate communications manager for your company,
you want employees to attend the annual company picnic
next month.
As a concerned parent, you want parents in your school
district to support a new school lunch program.
As a volunteer, you want people to donate blood to the Red
Cross during summer months.
As a financial planner, you want to increase subscriptions to
your newsletter.
As a political candidate, you want to change the negative
tone the media has set concerning your environmental
record.
22. Timeline
Client: LEGOLAND Discovery Center Grand Opening at Crown Center
Project: Press Release
Project Preliminary Due Dates
Work
Identify Week 1 April 23
Interviewees
Draft Interview Week 1 April 23
Questions
Set-up Interviews Week 2 April 30
Conduct Week 3 May 7
Interviews
Draft Press Week 4 May 14
Release
Internal Review Week 5 May 21
Process
Distribute Press Week 6 May 28
23. Budget
Things to consider when planning a budget
How will you bill (per project or per hour)?
How much time will it take?
What materials will be involved?
Will you use an in-house team or outside
contractors?
What additional expenses will you incur?
25. Upcoming Assignments
Backgrounder – Due Next Week
Factsheet – Due Next Week
AP Styleguide Quiz – Open Book Next Week
Interview with a Public Relations Professional
– Due in two weeks
26. Backgrounder
Information about a person or organization in
paragraph format
One page
Examples:
Hallmark Cards
Livestrong
Barack Obama
27. Fact Sheet
Numbered or bulleted information relevant to
the organization and/or event
One page
Examples:
Hallmark Cards
Southwest Airlines
Park University