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Deutsche Bank
Global Transaction Banking
May 2017
Reimagining ASEAN:
The digital journey to 2025
2
Reimagining ASEAN:
The digital journey to 2025
Evolving digital technologies have the
potential to transform industries, enrich lives
and propel global progress. For ASEAN in
particular, embracing digital technology
could prove the key to a more dynamic,
networked and innovative region by 2025
– driving new economic activities and
realising the full potential of its young
demographic. So what are the opportunities
– and main barriers – to a globally recognised
and digitised ASEAN? And is there a chance
that greater digitalisation could backfire?
The ASEAN Economic Community (AEC) is the
biggest single economic policy initiative for its
members in Southeast Asia. With the 2015
deadline passed, ASEAN member states have
agreed a blueprint to complete the programme by
2025. Much of the new framework takes its lead
from the 2015 goals – with emphasis on creating a
more cohesive, competitive, and inclusive ASEAN.
However, there is one key difference between the
two blueprints: the 2025 AEC vision has placed
significantly greater emphasis on the need for
ASEAN countries to embrace evolving digital
technology – aligning the initiative with ASEAN’s
Information and Communication Technology
Masterplan 2020 and the Master Plan on ASEAN
Connectivity 2025.
With several crucial initiatives depending on the
implementation of digital channels, we must ask
and answer a number of questions: how far has
ASEAN come on its digital journey to date? Is
digital technology becoming more readily available
in the region? Is it gaining traction? And how is it
contributing to the various ASEAN goals? What
roadblocks stand in the way of a more-digitalised
ASEAN economy – and how can they be removed?
Do greater levels of digitalisation pose any risk that
might need attention? The responses to these
questions will help to establish our starting point on
the journey to 2025. After all, as Varun Mittal, Head
of Partnerships at Singapore Fintech Association,
points out; “The goals for technology, including
financial technology, are not visible. Nor are they
time-bound or easily measurable. So how do we
monitor whether we are on track?”
Embracing digital technology:
Where is ASEAN now?
Digital technology (notably mobile internet, cloud
technology, the Internet of Things (or IoT)
blockchain and Distributed Ledger Technology
(or DLT) and Big Data and its advanced analysis) is
transforming industries, enriching lives, and
boosting economic potential and progress across
the world. ASEAN is no different.
“Digital technology offers a means by which the
AEC can move closer to its overarching vision of a
more integrated, prosperous and competitive
ASEAN by 2025,” affirms Denis Hew, Director of
APEC’s Policy Support Unit, an institution that has
devoted much energy to exploring the impact of
technological innovation on economic growth.
It’s indubitable that evolving digital technology
could boost ASEAN to new levels of economic
development. The successful implementation of a
radical digital agenda is estimated to be able to add
USD1 trillion to the region’s GDP over ten years,
and help ASEAN leap to the forefront of global
competitiveness as a world-leading digital hub.1
1	
AT Kearney, ‘The ASEAN Digital Revolution’, p.12 - https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution.
3Reimagining ASEAN
ASEAN is gradually moving towards a digitally-
enabled economy, and there are five clear tools
with which to achieve this. These are:
1. a greater sense of financial inclusiveness and
literacy to prepare citizens for the future;
2. measures to realise the under-tapped potential of
e-commerce;
3. initiatives to expand digital trade and
regionalisation;
4. efforts to encourage fintech and ICT as new
growth sectors; and
5. initiatives to enhance ASEAN’s attractiveness as
a destination for ICT-related Foreign Direct
Investment (FDI). Their brief snapshots are below:
	 Promoting financial inclusiveness and literacy
of ASEAN citizens	
	 Digital technology is driving inclusivity among
all citizens with access to a smart device. The
World Bank estimates that 73-80% of people in
Indonesia, Philippines and Vietnam, and about
30% in Malaysia and Thailand, have no
banking relationships at present.2
Access to
digital finance, especially mobile financial
services and cost effective remittances, is
revolutionising this – transforming the
economic prospects of millions of people.
	 In a number of ASEAN economies, initial
hurdles related to regulations on fintech
remittance service providers have now been
overcome. This, in turn, has allowed fintechs in
these economies to serve consumers with the
latest technology and, in doing so, foster
greater financial inclusiveness. For example, in
the Philippines, COINS.PH3
is a central-bank-
regulated fintech that allows peer-to-peer
blockchain-based remittances using mobile
smart devices. In Vietnam, meanwhile, the
Bitcoin Vietnam Foundation – a private sector
initiative – is gaining positive visibility with
authorities in its bid to promote greater
awareness of bitcoin as another viable peer-to-
peer payment system.
1	
2	
Deloitte, ‘The Digital Economy’; https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/about-deloitte/sea-about-aec-digital-economy-free-flow-of-data-2016.pdf
3	
https://coins.ph/about
The AEC 2025 Consolidated Strategic Action
Plan (“the Plan”) includes a number of
strategic measures that harmonise with the
ASEAN ICT Masterplan 2020 and the ASEAN
Telecommunications and IT Ministers
Meetings. In particular, the Plan has a specific
section on cross-border e-commerce
transactions that includes measures such as
establishing online dispute resolution systems,
studying suitable mechanisms for the
authentication of electronic signatures and
trade documents, and promoting cybersecurity,
regional data protection and privacy principles.
The ASEAN ICT Masterplan 2020 (“AIM 2020”)
seeks to propel ASEAN towards a digitally-
enabled economy that is secure, sustainable
and transformative, and to cultivate an
innovative, inclusive and integrated ASEAN
community. It consists of seven areas with
clear action points and targeted projects,
including promoting digital trade in ASEAN,
addressing emerging or growing digital
divides, supporting IPv6 adoption, establishing
a model cloud-computing platform for use by
private and public sectors, and encouraging
human capital development. While AIM 2020
is for the period up to 2020, a number of action
items have been extended to a 2025 deadline
by the AEC Consolidated Strategic Action Plan.
The Master Plan on ASEAN Connectivity 2025
(“MPAC 2025”) seeks to foster an integrated
ASEAN community by forging physical,
institutional and peer-to-peer communication
channels. In order to achieve this, it focuses on
five strategic areas – including digital
innovation, seamless logistics and people
mobility.
The common emphasis on digitalisation,
application, inclusiveness and relevance for
ASEAN citizens is clear.
4
	 Delivering on the under-tapped potential of
global e-commerce
	 As the AEC noted in its 2025 blueprint,
e-commerce plays a key role in facilitating both
cross-border trade and foreign investment.4
With the right digital infrastructure in place, a
far greater proportion of ASEAN’s 630 million
people will be able to engage in commerce
across the region – and the wider world – at
the click of a button. The rise of e-commerce
will also facilitate growth in allied industries,
such as infrastructure, logistics, financing and
payments.
	 The power of this evolving industry should not
be underestimated. Research undertaken by
the University of Southern California (covering
a number of economies, including those in the
ASEAN 6) highlighted that between 60-80% of
exporters utilising e-commerce survive their
first year in business, compared to their
digitally-reluctant counterparts which have just
a 30-50% chance.5
	 This is a message that looks to be sinking in
across the ASEAN region, as evidenced by the
rise of regional e-commerce platforms such as
Lazada6
and Alibaba’s trade platform7
across
Malaysia, Thailand and Indonesia, which can
enable ASEAN to deliver on the potential of
regional and global e-commerce.
	 Delivering on increased digital trade and
regionalisation
	 Thirdly, technology is facilitating the
development of ever-more digitally connected
supply chains in ASEAN – working towards its
goal to promote digital trade and increase
business competitiveness. For example, around
the start of 2018, Singapore is expected to
launch its National Trade Platform (NTP) – a
digital trade platform that will connect shippers
to customs, logistics, warehouses,
manufacturers and financial services with
2	
3	
digital documents and big-data analytics. The
benefits can be further amplified via
complementary legal reforms – to provide
clarity and support for using electronic trade
documents like e-bills of lading – and by
connecting NTP to other economies in the
future. The economic benefits are clear.
	 Encourage fintechs and ICT as new growth
sectors
	 Greater digitalisation, together with financial-
and technological-literacy, is also enabling
service-sector entrepreneurship across ASEAN,
as exemplified by companies such as Gojek in
Indonesia or crowdfunding fintechs like
Crowdo in Malaysia. Large and active
communities of bitcoin, blockchain and fintech
participants are exchanging ideas and
information on new growth potentials, while
ASEAN regulators like those in Singapore and
Malaysia have launched “regulatory
sandboxes” for fintechs to better prepare
themselves. With ICT development strategies
4	
4	
ASEAN Economic Community Blueprint 2025 p.24. - http://www.asean.org/storage/2016/03/AECBP_2025r_FINAL.pdf.
5	
University of Southern California; ‘Cross Border E-commerce is the next Big Thing for MSME’s’ Article materialDigitisationUSC Marshall-ABAC 2015 - MSMEs in
Cross-Border E-Commerce in APEC (003).pdf,
6	
http://asia.nikkei.com/Business/Companies/Lazada-Indonesia-aligns-business-model-with-Alibaba
7 	
Examples include: http://www.scmp.com/business/companies/article/2081154/alibaba-launches-malaysian-hub-electronic-world-trade-platform;
http://www.businesswire.com/news/home/20161208005584/en/Thailand-Alibaba-Group-Sign-Agreement-Thai-SMEs;
	 http://www.chinadaily.com.cn/business/2017-04/13/content_28904125.htm;
http://asia.nikkei.com/Business/AC/Alipay-operator-Ant-Financial-enters-Indonesian-market
5Reimagining ASEAN
being pursued in various ASEAN countries, one
eventual pay-off could be fintech training and
education; software, cloud and IoT computing;
hardware and infrastructure becoming sectors
that propel ASEAN’s next wave of prosperity.
	 Enhance ASEAN’s attractiveness
	 Finally, by investing in digitisation, ASEAN can
make itself a more attractive destination for
foreign investment, including in the field of ICT.
In a poll of investors across 15 countries
including Indonesia, Thailand, and Vietnam,
65% favoured locations where governments
have invested, or enabled investment, in
internet and mobile infrastructure.8
ASEAN’s trajectory
Indeed, ASEAN, blessed with a young, dynamic
population (around 40% of its citizens are under
30), is making rapid digital progress over the past
decade.9
If ASEAN were a single economy, it would rank
third globally in terms of the number of mobile
users (behind China and India), and fourth globally
in terms of the number of internet users (behind
China, India and the US).10
In addition to country-level progress, ASEAN’s
members are also making early headway globally
– Singapore’s digitalisation trajectory puts it at the
top of the World Economic Forum’s 2016 Network
Readiness Index (which assesses the factors,
policies and institutions that enable a country to
fully leverage ICT for increased competitiveness
and well-being). In particular, Singapore was
commended for its Smart Nation Programme and
“strong government commitment to the digital
agenda”.11
However, it is not alone. Other ASEAN
nations are also actively taking concrete steps to
progress in their digitalisation efforts (see sidebox
on page 6). In 2017, Vietnam reaffirmed its vision
– which will be backed by government policy and
5	
8	
Deloitte, ‘The Digital Economy’; https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/about-deloitte/sea-about-aec-digital-economy-free-flow-of-data-2016.pdf.
9	
AT Kearney, ‘The ASEAN Digital Revolution’, p.6; https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution.
10	
Deloitte, the Digital Economy; https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/about-deloitte/sea-about-aec-digital-economy-free-flow-of-data-2016.pdf
11	
http://reports.weforum.org/global-information-technology-report-2016/economies/#economy=SGP.
12
	 World Economic Forum, “Global Information Technology Report 2016 – Innovating in the Digital Economy”; http://reports.weforum.org/global-information-technology-
report-2016/
infrastructure – to become a cashless economy and
to significantly improve electronic payment
methods by 2020.
“While it’s a hugely ambitious aim given the
current cash habits, it’s a clear sign of Vietnam’s
dedication to improving electronic payment
methods and drive e-commerce adoption,” says
Jens Ruebbert at Deutsche Bank in Vietnam.
“We are already seeing increased numbers of bank
accounts, card payments and ATMs in Vietnam.
This move will aid increased financial inclusion and,
at the same time, drive costs down and increase
efficiency for businesses.”
Like elsewhere in ASEAN, Singapore and Malaysia
have established a number of programmes to
ensure that new technology is applied effectively:
specifically to help local technology businesses turn
their innovative ideas into reality – including
government-aided equity financing, cash grants,
business incubators, debt financing, and tax
incentives.
Yet while much is being done to further the digital
agenda, there are still significant gaps to be
addressed and ASEAN can do much more as a
region to create a new environment in which home-
grown innovation can flourish and regionalise. For
example, Indonesia and Vietnam – two of ASEAN’s
most populous economies with young
demographics – still lack effective regulations to
protect intellectual property and support digital
entrepreneurs.
Despite the progress and steps in the right
direction, ASEAN as a whole still has a way to go
before it can be considered an “advanced digital
region”. In the WEF index, Malaysia was the only
other ASEAN country besides Singapore to be
placed in the top 40 (see figure on page 6). Clearly,
there remains significant disparity between ASEAN
countries in terms of the maturity of their digital
frameworks.12
6
Select Digitalisation initiatives across ASEAN
–	 Singapore’s Smart Nation Initiative: Launched
at the end of 2014, this initiative - intended to
“use technology to improve lives, create
economic opportunity, and build societal
connectedness on top of digital connectivity” -
involves a national agency and dedicated
platform for coordinating efforts; a government
commitment to spend 1% of its GDP on
technological research and development; and
“living laboratory” spaces for developing
prototypes and pilot new solutions.
–	 Thailand Digital Policy: Thailand’s vision is to
“maximise the use of digital technologies in all
socio-economic fields; develop infrastructure,
innovation, data and human capital; and drive
the country towards wealth, stability, and
sustainability.” This will be achieved through
specific 1.5-20 year goals, from fostering start-
ups to building Smart Cities.
–	 Philippines’ ICT initiatives and National
Broadband Plan: The Philippines is currently
finalising a plan to provide “open; pervasive;
inclusive; affordable; and trusted” internet
access for all within the next decade.
–	 Malaysian Industry-Government Group for High
Technology: MIGHT serves as a “key
interlocutor” between hi-tech organisations,
addresses the effects of globalisation and trade
liberalisation, and nurtures hi-tech industries
with “catalytic intervention programmes”.
–	 FinTech Association of Indonesia: Started in
2015, this policy research institute aims to
promote financial technology both within
Indonesia and by connecting to other
international institutions. It partners with the
central bank and other government agencies
and holds various events and festivals to
stimulate the national fintech ecosystem.
–	 State Bank of Vietnam Steering Committee on
FinTech: Implemented in 2017, the Steering
Committee brings together the State Bank,
representatives from departments within the
central bank, and the National Payment
Corporation of Vietnam to encourage the
development of fintechs.
World Economic Forum’s 2016 Network Readiness Index Rankings
Material from: http://reports.weforum.org/global-information-technology-report-2016/
Singapore
Malaysia
Indonesia
Philippines
Vietnam
Laos
Cambodia
Myanmar
Brunei
0 20 40 60 80 100 120 140
31st
1st
73rd
77th
79th
104th
109th
133rd
(not listed)
ASEAN Country Ranking in the World Economic Forum’s 2016 ‘Network Readiness Index’
7Reimagining ASEAN
13
	 AT Kearney, The ASEAN Digital Revolution, p.30. https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution.
So, what is the future for ASEAN’s
digitalisation and ICT activities?
There is no doubt that ASEAN’s digitalisation
efforts have had a vigorous start across various
sectors and member economies. What does the
future hold – will these efforts be flashes in the pan,
or can they be sustained to yield tangible
measurable outcomes?
To paraphrase Dr JC Parrenas, Coordinator of
APEC’s Asia Pacific Financial Forum (APFF) in his
introduction of the ABAC-APFF-ADB Financial
Technology Workshop to be held in July 2017, the
rapid evolution of technology and new business
models is presenting policymakers, regulators and
the private sector with critical challenges.
These challenges include ensuring equitable access
to the benefits of ICT, appropriate legal and
regulatory frameworks for areas such as customs,
digital trade and e-commerce, cross-border data
flow, intellectual property, privacy and
cybersecurity, and many others.
Dr Parrenas observed that the development and
application of technology in Asia is uneven and
concentrated in certain fields such as payments
and peer-to-peer lending. He also noted that
emerging markets hoping to leapfrog their way to
modernisation will benefit from these innovations,
but must adequately address new risks and
concerns.
The evolution, growth and adoption of ICT in
ASEAN will continue. To ensure sustainable, robust
and resilient growth, ASEAN’s journey towards
comprehensive digitalisation in 2025 will need to
include some of the following milestones:
	 Delivering on the business case for investing in
internet and broadband infrastructure
	 Southeast Asia may be the world’s fastest
growing internet region, but there is still a long
1	
way to go before internet access becomes
universally accessible, fast and affordable. 		
In fact, 67% of the ASEAN population still live
without access to basic internet services, and
connection speed lags behind global averages
(with the exception only of Singapore and
Thailand).13
So, as ASEAN economies speed
towards greater digitisation, they must be wary
of the risks of a growing digital divide.
	 To mitigate this risk, ASEAN governments
– and the private sector – need to improve the
business case for investing in internet and
broadband infrastructure, including skills and
knowledge. Communicating how each
member’s ICT and digitalisation initiatives fit
into the ASEAN ICT and Connectivity
masterplans – broadband deployment to
ASEAN priority locations and the developments
of IPv6 for example – would facilitate clearer
views of overall progress amidst reports of
8
licensing delays, ambiguous rules, and
sub-optimal allocation of limited spectrum by
national governments in the region (typically
20-30% lower than in developed economies).14
	 Addressing the lack of trust that can hinder the
uptake of digital services
	 There remains much apprehension in ASEAN
when it comes to cyber risks around online
transactions. A survey conducted by GSMA
Intelligence revealed that 89% of Malaysians
and 79% of Indonesians have concerns about
sharing personal information on the Internet or
via mobile devices which can be required for
e-commerce transactions.15
	 In the private sector, concerns centre on
consumer data breaches and effectiveness of
cross-border enforcement of cybercrimes;
including cyber financial crime, market
manipulation, business disruption and the theft
of intellectual property. Concerns can also
emerge on the use of Big Data to perpetuate
un-equitable competitive practices and the lack
of effective oversight of uses of data.
	 One obvious means by which to allay such
apprehension is by ensuring that effective and
clear regulations and co-operations are in place
to protect data privacy and to tackle both
domestic and cross-border cybercrimes. In this
regard, significant progress has already been
made: for example, Malaysia, the Philippines
and Singapore all now have a strong regulatory
framework in place to enhance data security
and protect data privacy. 2-Factor
Authentication as part of financial industry’s
cybersecurity standard is practiced across
ASEAN, albeit in different ways that can be
further optimised. Data localisation measures,
requiring companies to store and process data
on servers physically located within national
borders, have also been advocated in some
ASEAN economies as a means of helping to
2	
keep data safe and protect personal privacy.
	 However, while these measures may enhance
data sovereignty, the effectiveness of such
localisation safeguards are as yet unproven
and could still introduce new and significant
issues. Data flows with the right privacy
safeguards in place are needed to support
cross-border economic activities, for example
to share credit information to support the
regionalisation of businesses, or for
entrepreneurs to harness data from IoT devices
to facilitate new service creation.
	 The APEC Cross-Border Privacy Rules (CBPR)
system is one framework that ASEAN can look
to as a positive template that could be
replicated. This system requires participating
businesses to develop and implement data
privacy policies consistent with the APEC
Privacy Framework. Policies and practises
must be assessed as compliant with the
minimum program requirements of the APEC
framework, and are enforceable by law.
	
	 Mittal of the Singapore Fintech Association
had cautioned that “the systemic risks need to
be better understood, and new risks – like data
leaks – better prepared for” in an environment
of greater digitalisation – especially when it
comes to financial services.
	
	 Indeed, Ambassador Michael Michalak, Senior
Vice President of the US-ASEAN Business
Council and a proponent of digitalisation in the
region, has warned that without more
considerations, such measures could “result in
a slowing of technological innovation”.
	 Forging facilitative cross-border e-commerce
procedures and rules, digital trade and new
payment players
	 When considering the growth of regional
e-commerce, it is not just data privacy
concerns that hamper growth and expansion –
3	
14
	 AT Kearney, The ASEAN Digital Revolution, p.23. https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution.
15
	 AT Kearney, The ASEAN Digital Revolution, p.26. https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution.
9Reimagining ASEAN
paper-based customs procedures can be
equally limitating.
	 E-commerce, and its close cousin mobile
commerce, have given consumers the ability to
make a purchase with a “single click”. From a
fulfilment angle, this changes the previous
practice of aggregating orders and
(infrequently) shipping large volumes of goods
in numerous small orders.
	 The Asia Trade Centre reports that many
e-commerce companies are shipping in small
and frequent quantities (responsive fulfilment),
but the customs paperwork and processing
requirements for each shipment can be
dauntingly similar to those for a 24-foot
container – despite being multiplied many
times over. Large shipments of goods with
slow moving paperwork are easier to track to
comply with illicit goods and trade-based
money laundering requirements; in contrast,
the velocity with which small, frequent orders
are moved will need digital ways to effectively
fulfil such compliance monitoring.
	 National Single Windows – like Singapore’s
NTP and the eventual build-out of ASEAN
Single Window – will be essential to forging an
environment conducive to digital trade and
e-commerce. In this regard, Dr Locknie Hsu,
Professor of Law, Singapore Management
University, has proposed a “Whole of Trade
Approach”16
to address legal and regulatory
priority gaps in the intersection between trade,
finance and technology, in order to provide
legal clarity and facilitate adoption.
	 Ensuring holistic responses to payments and 	
financial services
	 The success of digital trade and e-commerce
ultimately rely on payments. As observed by
Dr Parrenas later in his ABAC-APFF-ADB
Financial Technology Workshop introduction,
4
the development of financial technology in the
payments sector has caused a major shake-up
across Asian markets, with non-banks now
increasingly taking advantage of the
considerable demand by offering innovative
financial services far superior to previous
payment technologies. Blockchain, distributed
ledger technology, digital wallets, bitcoin, and
tokens are all relatively new additions to
payment methods.
	 As a result, regulators are revisiting
“fundamental questions – including whether to
move away from regulating types of
institutions towards regulating types of
activities; and what regulatory approach can
best encourage innovation while enabling
adequate risk management.”
	
	 While a complete harmonisation of regulations
across the ASEAN region is unnecessary – and
according to Mittal, “challenging to achieve at
a significant scale in the short term” – a
regulatory map and consistent framework that
allows a regulated fintech platform in one
ASEAN jurisdiction to understand additional
requirement needed to operate effectively in
another, will be a great step forward.
	
	 Alexandra LeCompte, Director, Regional Sales
for Cash Management and Lead for GTB’s Asia
Pacific Digital Council at Deutsche Bank, says:
“Digitalisation is already resulting in our
corporate clients reaching out to buyers and
suppliers in increasingly remote locations – and
we are adapting accordingly to help facilitate
this. We are also working very closely with the
region’s fintechs. In particular, we are looking
at the potential of innovative solutions such as
distributed ledger technology to improve
financial services in the region – especially
cross-border. And at how big data and
payments/collections analytics can help
companies make better decisions.”
16
	 “The impacts of technology on the legal, financial services and global trade environment, and a framework to assess these cross-cutting issues”, ABAC-APFF 2017
workshop Singapore; Professor Locknie Hsu, School of Law, Singapore Management University
10
So what does the future hold?
Digitalisation is already taking hold in ASEAN, and
it has comprehensive digitalisation masterplans in
place to realise the potential of technology and to
foster inclusive growth, investment, and innovation
across the region in the run up to 2025.
As Ambassador Michael Michalak puts it, “the
digital economy is the future”. It doesn’t matter if
you are selling papers in the street, testing your soil
acidity, or trying to pay 5,000 staff – if harnessed
effectively, digital technology provides benefits for
all.”
However, if this opportunity is to be realised,
digitalisation must be positioned as a pillar central
to the AEC vision of a single economic market. It
can bring a huge number of opportunities but, in an
environment where everyone is trying to seize
them, it can also be seen as a competitive threat
and lead to divisive outcomes.
To ensure that the benefits of digitalisation can be
recognised as a catalyst for inclusiveness, equality,
and a sustainable momentum that goes well
beyond 2025, clarity around how each ASEAN
nation’s digitalisation strategies link into AEC 2025,
AIM 2020 and MPAC 2025, and around progress, is
crucial.
Covering all the key matters in ICT and digitalisation
in one feature would result in a weighty tome.
Instead, we leave a number of questions on the
table for further deliberation and dialogue.
How does the industry envisage ASEAN
digitalisation by 2025? Can digitalisation equip
ASEAN economies to leapfrog some economic
developmental steps, and how? Or, is digitalisation
likely to result in more protectionist policies? What
could be ASEAN’s set of globally competitive
advantages in digital trade, e-commerce, payments,
innovation and people? How can large inhibitors
like cybersecurity, data and privacy concerns,
intellectual property and cross-border enforcement
be effectively addressed by 2025? How achievable
is it for ASEAN fintech platforms and regional
Cloud platforms to start operating across ASEAN
by 2025? What are the legal and regulatory reforms
that will be needed to ensure legal clarity and
sustainability for this huge undertaking? And most
importantly, how should we measure the success
of all these efforts in 2025?
We hope to address as many of these questions as
possible in the series of ASEAN special reports in
the rest of 2017. Watch this space!
Contact:
Boon Hiong Chan
Reimagining ASEAN lead
boon-hiong.chan@db.com
This document is for information purposes only and is designed to serve as a general overview regarding the services of Deutsche Bank
AG, any of its branches and affiliates. The general description in this document relates to services offered by Global Transaction Banking
of Deutsche Bank AG, any of its branches and affiliates to customers as of May 2017, which may be subject to change in the future. This
document and the general description of the services are in their nature only illustrative, do neither explicitly nor implicitly make an offer
and therefore do not contain or cannot result in any contractual or non-contractual obligation or liability of Deutsche Bank AG, any of its
branches or affiliates.
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Copyright© May 2017 Deutsche Bank AG. All rights reserved.

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Reimagining ASEAN: The digital journey to 2025

  • 1. Deutsche Bank Global Transaction Banking May 2017 Reimagining ASEAN: The digital journey to 2025
  • 2. 2 Reimagining ASEAN: The digital journey to 2025 Evolving digital technologies have the potential to transform industries, enrich lives and propel global progress. For ASEAN in particular, embracing digital technology could prove the key to a more dynamic, networked and innovative region by 2025 – driving new economic activities and realising the full potential of its young demographic. So what are the opportunities – and main barriers – to a globally recognised and digitised ASEAN? And is there a chance that greater digitalisation could backfire? The ASEAN Economic Community (AEC) is the biggest single economic policy initiative for its members in Southeast Asia. With the 2015 deadline passed, ASEAN member states have agreed a blueprint to complete the programme by 2025. Much of the new framework takes its lead from the 2015 goals – with emphasis on creating a more cohesive, competitive, and inclusive ASEAN. However, there is one key difference between the two blueprints: the 2025 AEC vision has placed significantly greater emphasis on the need for ASEAN countries to embrace evolving digital technology – aligning the initiative with ASEAN’s Information and Communication Technology Masterplan 2020 and the Master Plan on ASEAN Connectivity 2025. With several crucial initiatives depending on the implementation of digital channels, we must ask and answer a number of questions: how far has ASEAN come on its digital journey to date? Is digital technology becoming more readily available in the region? Is it gaining traction? And how is it contributing to the various ASEAN goals? What roadblocks stand in the way of a more-digitalised ASEAN economy – and how can they be removed? Do greater levels of digitalisation pose any risk that might need attention? The responses to these questions will help to establish our starting point on the journey to 2025. After all, as Varun Mittal, Head of Partnerships at Singapore Fintech Association, points out; “The goals for technology, including financial technology, are not visible. Nor are they time-bound or easily measurable. So how do we monitor whether we are on track?” Embracing digital technology: Where is ASEAN now? Digital technology (notably mobile internet, cloud technology, the Internet of Things (or IoT) blockchain and Distributed Ledger Technology (or DLT) and Big Data and its advanced analysis) is transforming industries, enriching lives, and boosting economic potential and progress across the world. ASEAN is no different. “Digital technology offers a means by which the AEC can move closer to its overarching vision of a more integrated, prosperous and competitive ASEAN by 2025,” affirms Denis Hew, Director of APEC’s Policy Support Unit, an institution that has devoted much energy to exploring the impact of technological innovation on economic growth. It’s indubitable that evolving digital technology could boost ASEAN to new levels of economic development. The successful implementation of a radical digital agenda is estimated to be able to add USD1 trillion to the region’s GDP over ten years, and help ASEAN leap to the forefront of global competitiveness as a world-leading digital hub.1 1 AT Kearney, ‘The ASEAN Digital Revolution’, p.12 - https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution.
  • 3. 3Reimagining ASEAN ASEAN is gradually moving towards a digitally- enabled economy, and there are five clear tools with which to achieve this. These are: 1. a greater sense of financial inclusiveness and literacy to prepare citizens for the future; 2. measures to realise the under-tapped potential of e-commerce; 3. initiatives to expand digital trade and regionalisation; 4. efforts to encourage fintech and ICT as new growth sectors; and 5. initiatives to enhance ASEAN’s attractiveness as a destination for ICT-related Foreign Direct Investment (FDI). Their brief snapshots are below: Promoting financial inclusiveness and literacy of ASEAN citizens Digital technology is driving inclusivity among all citizens with access to a smart device. The World Bank estimates that 73-80% of people in Indonesia, Philippines and Vietnam, and about 30% in Malaysia and Thailand, have no banking relationships at present.2 Access to digital finance, especially mobile financial services and cost effective remittances, is revolutionising this – transforming the economic prospects of millions of people. In a number of ASEAN economies, initial hurdles related to regulations on fintech remittance service providers have now been overcome. This, in turn, has allowed fintechs in these economies to serve consumers with the latest technology and, in doing so, foster greater financial inclusiveness. For example, in the Philippines, COINS.PH3 is a central-bank- regulated fintech that allows peer-to-peer blockchain-based remittances using mobile smart devices. In Vietnam, meanwhile, the Bitcoin Vietnam Foundation – a private sector initiative – is gaining positive visibility with authorities in its bid to promote greater awareness of bitcoin as another viable peer-to- peer payment system. 1 2 Deloitte, ‘The Digital Economy’; https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/about-deloitte/sea-about-aec-digital-economy-free-flow-of-data-2016.pdf 3 https://coins.ph/about The AEC 2025 Consolidated Strategic Action Plan (“the Plan”) includes a number of strategic measures that harmonise with the ASEAN ICT Masterplan 2020 and the ASEAN Telecommunications and IT Ministers Meetings. In particular, the Plan has a specific section on cross-border e-commerce transactions that includes measures such as establishing online dispute resolution systems, studying suitable mechanisms for the authentication of electronic signatures and trade documents, and promoting cybersecurity, regional data protection and privacy principles. The ASEAN ICT Masterplan 2020 (“AIM 2020”) seeks to propel ASEAN towards a digitally- enabled economy that is secure, sustainable and transformative, and to cultivate an innovative, inclusive and integrated ASEAN community. It consists of seven areas with clear action points and targeted projects, including promoting digital trade in ASEAN, addressing emerging or growing digital divides, supporting IPv6 adoption, establishing a model cloud-computing platform for use by private and public sectors, and encouraging human capital development. While AIM 2020 is for the period up to 2020, a number of action items have been extended to a 2025 deadline by the AEC Consolidated Strategic Action Plan. The Master Plan on ASEAN Connectivity 2025 (“MPAC 2025”) seeks to foster an integrated ASEAN community by forging physical, institutional and peer-to-peer communication channels. In order to achieve this, it focuses on five strategic areas – including digital innovation, seamless logistics and people mobility. The common emphasis on digitalisation, application, inclusiveness and relevance for ASEAN citizens is clear.
  • 4. 4 Delivering on the under-tapped potential of global e-commerce As the AEC noted in its 2025 blueprint, e-commerce plays a key role in facilitating both cross-border trade and foreign investment.4 With the right digital infrastructure in place, a far greater proportion of ASEAN’s 630 million people will be able to engage in commerce across the region – and the wider world – at the click of a button. The rise of e-commerce will also facilitate growth in allied industries, such as infrastructure, logistics, financing and payments. The power of this evolving industry should not be underestimated. Research undertaken by the University of Southern California (covering a number of economies, including those in the ASEAN 6) highlighted that between 60-80% of exporters utilising e-commerce survive their first year in business, compared to their digitally-reluctant counterparts which have just a 30-50% chance.5 This is a message that looks to be sinking in across the ASEAN region, as evidenced by the rise of regional e-commerce platforms such as Lazada6 and Alibaba’s trade platform7 across Malaysia, Thailand and Indonesia, which can enable ASEAN to deliver on the potential of regional and global e-commerce. Delivering on increased digital trade and regionalisation Thirdly, technology is facilitating the development of ever-more digitally connected supply chains in ASEAN – working towards its goal to promote digital trade and increase business competitiveness. For example, around the start of 2018, Singapore is expected to launch its National Trade Platform (NTP) – a digital trade platform that will connect shippers to customs, logistics, warehouses, manufacturers and financial services with 2 3 digital documents and big-data analytics. The benefits can be further amplified via complementary legal reforms – to provide clarity and support for using electronic trade documents like e-bills of lading – and by connecting NTP to other economies in the future. The economic benefits are clear. Encourage fintechs and ICT as new growth sectors Greater digitalisation, together with financial- and technological-literacy, is also enabling service-sector entrepreneurship across ASEAN, as exemplified by companies such as Gojek in Indonesia or crowdfunding fintechs like Crowdo in Malaysia. Large and active communities of bitcoin, blockchain and fintech participants are exchanging ideas and information on new growth potentials, while ASEAN regulators like those in Singapore and Malaysia have launched “regulatory sandboxes” for fintechs to better prepare themselves. With ICT development strategies 4 4 ASEAN Economic Community Blueprint 2025 p.24. - http://www.asean.org/storage/2016/03/AECBP_2025r_FINAL.pdf. 5 University of Southern California; ‘Cross Border E-commerce is the next Big Thing for MSME’s’ Article materialDigitisationUSC Marshall-ABAC 2015 - MSMEs in Cross-Border E-Commerce in APEC (003).pdf, 6 http://asia.nikkei.com/Business/Companies/Lazada-Indonesia-aligns-business-model-with-Alibaba 7 Examples include: http://www.scmp.com/business/companies/article/2081154/alibaba-launches-malaysian-hub-electronic-world-trade-platform; http://www.businesswire.com/news/home/20161208005584/en/Thailand-Alibaba-Group-Sign-Agreement-Thai-SMEs; http://www.chinadaily.com.cn/business/2017-04/13/content_28904125.htm; http://asia.nikkei.com/Business/AC/Alipay-operator-Ant-Financial-enters-Indonesian-market
  • 5. 5Reimagining ASEAN being pursued in various ASEAN countries, one eventual pay-off could be fintech training and education; software, cloud and IoT computing; hardware and infrastructure becoming sectors that propel ASEAN’s next wave of prosperity. Enhance ASEAN’s attractiveness Finally, by investing in digitisation, ASEAN can make itself a more attractive destination for foreign investment, including in the field of ICT. In a poll of investors across 15 countries including Indonesia, Thailand, and Vietnam, 65% favoured locations where governments have invested, or enabled investment, in internet and mobile infrastructure.8 ASEAN’s trajectory Indeed, ASEAN, blessed with a young, dynamic population (around 40% of its citizens are under 30), is making rapid digital progress over the past decade.9 If ASEAN were a single economy, it would rank third globally in terms of the number of mobile users (behind China and India), and fourth globally in terms of the number of internet users (behind China, India and the US).10 In addition to country-level progress, ASEAN’s members are also making early headway globally – Singapore’s digitalisation trajectory puts it at the top of the World Economic Forum’s 2016 Network Readiness Index (which assesses the factors, policies and institutions that enable a country to fully leverage ICT for increased competitiveness and well-being). In particular, Singapore was commended for its Smart Nation Programme and “strong government commitment to the digital agenda”.11 However, it is not alone. Other ASEAN nations are also actively taking concrete steps to progress in their digitalisation efforts (see sidebox on page 6). In 2017, Vietnam reaffirmed its vision – which will be backed by government policy and 5 8 Deloitte, ‘The Digital Economy’; https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/about-deloitte/sea-about-aec-digital-economy-free-flow-of-data-2016.pdf. 9 AT Kearney, ‘The ASEAN Digital Revolution’, p.6; https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution. 10 Deloitte, the Digital Economy; https://www2.deloitte.com/content/dam/Deloitte/sg/Documents/about-deloitte/sea-about-aec-digital-economy-free-flow-of-data-2016.pdf 11 http://reports.weforum.org/global-information-technology-report-2016/economies/#economy=SGP. 12 World Economic Forum, “Global Information Technology Report 2016 – Innovating in the Digital Economy”; http://reports.weforum.org/global-information-technology- report-2016/ infrastructure – to become a cashless economy and to significantly improve electronic payment methods by 2020. “While it’s a hugely ambitious aim given the current cash habits, it’s a clear sign of Vietnam’s dedication to improving electronic payment methods and drive e-commerce adoption,” says Jens Ruebbert at Deutsche Bank in Vietnam. “We are already seeing increased numbers of bank accounts, card payments and ATMs in Vietnam. This move will aid increased financial inclusion and, at the same time, drive costs down and increase efficiency for businesses.” Like elsewhere in ASEAN, Singapore and Malaysia have established a number of programmes to ensure that new technology is applied effectively: specifically to help local technology businesses turn their innovative ideas into reality – including government-aided equity financing, cash grants, business incubators, debt financing, and tax incentives. Yet while much is being done to further the digital agenda, there are still significant gaps to be addressed and ASEAN can do much more as a region to create a new environment in which home- grown innovation can flourish and regionalise. For example, Indonesia and Vietnam – two of ASEAN’s most populous economies with young demographics – still lack effective regulations to protect intellectual property and support digital entrepreneurs. Despite the progress and steps in the right direction, ASEAN as a whole still has a way to go before it can be considered an “advanced digital region”. In the WEF index, Malaysia was the only other ASEAN country besides Singapore to be placed in the top 40 (see figure on page 6). Clearly, there remains significant disparity between ASEAN countries in terms of the maturity of their digital frameworks.12
  • 6. 6 Select Digitalisation initiatives across ASEAN – Singapore’s Smart Nation Initiative: Launched at the end of 2014, this initiative - intended to “use technology to improve lives, create economic opportunity, and build societal connectedness on top of digital connectivity” - involves a national agency and dedicated platform for coordinating efforts; a government commitment to spend 1% of its GDP on technological research and development; and “living laboratory” spaces for developing prototypes and pilot new solutions. – Thailand Digital Policy: Thailand’s vision is to “maximise the use of digital technologies in all socio-economic fields; develop infrastructure, innovation, data and human capital; and drive the country towards wealth, stability, and sustainability.” This will be achieved through specific 1.5-20 year goals, from fostering start- ups to building Smart Cities. – Philippines’ ICT initiatives and National Broadband Plan: The Philippines is currently finalising a plan to provide “open; pervasive; inclusive; affordable; and trusted” internet access for all within the next decade. – Malaysian Industry-Government Group for High Technology: MIGHT serves as a “key interlocutor” between hi-tech organisations, addresses the effects of globalisation and trade liberalisation, and nurtures hi-tech industries with “catalytic intervention programmes”. – FinTech Association of Indonesia: Started in 2015, this policy research institute aims to promote financial technology both within Indonesia and by connecting to other international institutions. It partners with the central bank and other government agencies and holds various events and festivals to stimulate the national fintech ecosystem. – State Bank of Vietnam Steering Committee on FinTech: Implemented in 2017, the Steering Committee brings together the State Bank, representatives from departments within the central bank, and the National Payment Corporation of Vietnam to encourage the development of fintechs. World Economic Forum’s 2016 Network Readiness Index Rankings Material from: http://reports.weforum.org/global-information-technology-report-2016/ Singapore Malaysia Indonesia Philippines Vietnam Laos Cambodia Myanmar Brunei 0 20 40 60 80 100 120 140 31st 1st 73rd 77th 79th 104th 109th 133rd (not listed) ASEAN Country Ranking in the World Economic Forum’s 2016 ‘Network Readiness Index’
  • 7. 7Reimagining ASEAN 13 AT Kearney, The ASEAN Digital Revolution, p.30. https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution. So, what is the future for ASEAN’s digitalisation and ICT activities? There is no doubt that ASEAN’s digitalisation efforts have had a vigorous start across various sectors and member economies. What does the future hold – will these efforts be flashes in the pan, or can they be sustained to yield tangible measurable outcomes? To paraphrase Dr JC Parrenas, Coordinator of APEC’s Asia Pacific Financial Forum (APFF) in his introduction of the ABAC-APFF-ADB Financial Technology Workshop to be held in July 2017, the rapid evolution of technology and new business models is presenting policymakers, regulators and the private sector with critical challenges. These challenges include ensuring equitable access to the benefits of ICT, appropriate legal and regulatory frameworks for areas such as customs, digital trade and e-commerce, cross-border data flow, intellectual property, privacy and cybersecurity, and many others. Dr Parrenas observed that the development and application of technology in Asia is uneven and concentrated in certain fields such as payments and peer-to-peer lending. He also noted that emerging markets hoping to leapfrog their way to modernisation will benefit from these innovations, but must adequately address new risks and concerns. The evolution, growth and adoption of ICT in ASEAN will continue. To ensure sustainable, robust and resilient growth, ASEAN’s journey towards comprehensive digitalisation in 2025 will need to include some of the following milestones: Delivering on the business case for investing in internet and broadband infrastructure Southeast Asia may be the world’s fastest growing internet region, but there is still a long 1 way to go before internet access becomes universally accessible, fast and affordable. In fact, 67% of the ASEAN population still live without access to basic internet services, and connection speed lags behind global averages (with the exception only of Singapore and Thailand).13 So, as ASEAN economies speed towards greater digitisation, they must be wary of the risks of a growing digital divide. To mitigate this risk, ASEAN governments – and the private sector – need to improve the business case for investing in internet and broadband infrastructure, including skills and knowledge. Communicating how each member’s ICT and digitalisation initiatives fit into the ASEAN ICT and Connectivity masterplans – broadband deployment to ASEAN priority locations and the developments of IPv6 for example – would facilitate clearer views of overall progress amidst reports of
  • 8. 8 licensing delays, ambiguous rules, and sub-optimal allocation of limited spectrum by national governments in the region (typically 20-30% lower than in developed economies).14 Addressing the lack of trust that can hinder the uptake of digital services There remains much apprehension in ASEAN when it comes to cyber risks around online transactions. A survey conducted by GSMA Intelligence revealed that 89% of Malaysians and 79% of Indonesians have concerns about sharing personal information on the Internet or via mobile devices which can be required for e-commerce transactions.15 In the private sector, concerns centre on consumer data breaches and effectiveness of cross-border enforcement of cybercrimes; including cyber financial crime, market manipulation, business disruption and the theft of intellectual property. Concerns can also emerge on the use of Big Data to perpetuate un-equitable competitive practices and the lack of effective oversight of uses of data. One obvious means by which to allay such apprehension is by ensuring that effective and clear regulations and co-operations are in place to protect data privacy and to tackle both domestic and cross-border cybercrimes. In this regard, significant progress has already been made: for example, Malaysia, the Philippines and Singapore all now have a strong regulatory framework in place to enhance data security and protect data privacy. 2-Factor Authentication as part of financial industry’s cybersecurity standard is practiced across ASEAN, albeit in different ways that can be further optimised. Data localisation measures, requiring companies to store and process data on servers physically located within national borders, have also been advocated in some ASEAN economies as a means of helping to 2 keep data safe and protect personal privacy. However, while these measures may enhance data sovereignty, the effectiveness of such localisation safeguards are as yet unproven and could still introduce new and significant issues. Data flows with the right privacy safeguards in place are needed to support cross-border economic activities, for example to share credit information to support the regionalisation of businesses, or for entrepreneurs to harness data from IoT devices to facilitate new service creation. The APEC Cross-Border Privacy Rules (CBPR) system is one framework that ASEAN can look to as a positive template that could be replicated. This system requires participating businesses to develop and implement data privacy policies consistent with the APEC Privacy Framework. Policies and practises must be assessed as compliant with the minimum program requirements of the APEC framework, and are enforceable by law. Mittal of the Singapore Fintech Association had cautioned that “the systemic risks need to be better understood, and new risks – like data leaks – better prepared for” in an environment of greater digitalisation – especially when it comes to financial services. Indeed, Ambassador Michael Michalak, Senior Vice President of the US-ASEAN Business Council and a proponent of digitalisation in the region, has warned that without more considerations, such measures could “result in a slowing of technological innovation”. Forging facilitative cross-border e-commerce procedures and rules, digital trade and new payment players When considering the growth of regional e-commerce, it is not just data privacy concerns that hamper growth and expansion – 3 14 AT Kearney, The ASEAN Digital Revolution, p.23. https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution. 15 AT Kearney, The ASEAN Digital Revolution, p.26. https://www.atkearney.com/innovation/asean-innovation/asean-digital-revolution.
  • 9. 9Reimagining ASEAN paper-based customs procedures can be equally limitating. E-commerce, and its close cousin mobile commerce, have given consumers the ability to make a purchase with a “single click”. From a fulfilment angle, this changes the previous practice of aggregating orders and (infrequently) shipping large volumes of goods in numerous small orders. The Asia Trade Centre reports that many e-commerce companies are shipping in small and frequent quantities (responsive fulfilment), but the customs paperwork and processing requirements for each shipment can be dauntingly similar to those for a 24-foot container – despite being multiplied many times over. Large shipments of goods with slow moving paperwork are easier to track to comply with illicit goods and trade-based money laundering requirements; in contrast, the velocity with which small, frequent orders are moved will need digital ways to effectively fulfil such compliance monitoring. National Single Windows – like Singapore’s NTP and the eventual build-out of ASEAN Single Window – will be essential to forging an environment conducive to digital trade and e-commerce. In this regard, Dr Locknie Hsu, Professor of Law, Singapore Management University, has proposed a “Whole of Trade Approach”16 to address legal and regulatory priority gaps in the intersection between trade, finance and technology, in order to provide legal clarity and facilitate adoption. Ensuring holistic responses to payments and financial services The success of digital trade and e-commerce ultimately rely on payments. As observed by Dr Parrenas later in his ABAC-APFF-ADB Financial Technology Workshop introduction, 4 the development of financial technology in the payments sector has caused a major shake-up across Asian markets, with non-banks now increasingly taking advantage of the considerable demand by offering innovative financial services far superior to previous payment technologies. Blockchain, distributed ledger technology, digital wallets, bitcoin, and tokens are all relatively new additions to payment methods. As a result, regulators are revisiting “fundamental questions – including whether to move away from regulating types of institutions towards regulating types of activities; and what regulatory approach can best encourage innovation while enabling adequate risk management.” While a complete harmonisation of regulations across the ASEAN region is unnecessary – and according to Mittal, “challenging to achieve at a significant scale in the short term” – a regulatory map and consistent framework that allows a regulated fintech platform in one ASEAN jurisdiction to understand additional requirement needed to operate effectively in another, will be a great step forward. Alexandra LeCompte, Director, Regional Sales for Cash Management and Lead for GTB’s Asia Pacific Digital Council at Deutsche Bank, says: “Digitalisation is already resulting in our corporate clients reaching out to buyers and suppliers in increasingly remote locations – and we are adapting accordingly to help facilitate this. We are also working very closely with the region’s fintechs. In particular, we are looking at the potential of innovative solutions such as distributed ledger technology to improve financial services in the region – especially cross-border. And at how big data and payments/collections analytics can help companies make better decisions.” 16 “The impacts of technology on the legal, financial services and global trade environment, and a framework to assess these cross-cutting issues”, ABAC-APFF 2017 workshop Singapore; Professor Locknie Hsu, School of Law, Singapore Management University
  • 10. 10 So what does the future hold? Digitalisation is already taking hold in ASEAN, and it has comprehensive digitalisation masterplans in place to realise the potential of technology and to foster inclusive growth, investment, and innovation across the region in the run up to 2025. As Ambassador Michael Michalak puts it, “the digital economy is the future”. It doesn’t matter if you are selling papers in the street, testing your soil acidity, or trying to pay 5,000 staff – if harnessed effectively, digital technology provides benefits for all.” However, if this opportunity is to be realised, digitalisation must be positioned as a pillar central to the AEC vision of a single economic market. It can bring a huge number of opportunities but, in an environment where everyone is trying to seize them, it can also be seen as a competitive threat and lead to divisive outcomes. To ensure that the benefits of digitalisation can be recognised as a catalyst for inclusiveness, equality, and a sustainable momentum that goes well beyond 2025, clarity around how each ASEAN nation’s digitalisation strategies link into AEC 2025, AIM 2020 and MPAC 2025, and around progress, is crucial. Covering all the key matters in ICT and digitalisation in one feature would result in a weighty tome. Instead, we leave a number of questions on the table for further deliberation and dialogue. How does the industry envisage ASEAN digitalisation by 2025? Can digitalisation equip ASEAN economies to leapfrog some economic developmental steps, and how? Or, is digitalisation likely to result in more protectionist policies? What could be ASEAN’s set of globally competitive advantages in digital trade, e-commerce, payments, innovation and people? How can large inhibitors like cybersecurity, data and privacy concerns, intellectual property and cross-border enforcement be effectively addressed by 2025? How achievable is it for ASEAN fintech platforms and regional Cloud platforms to start operating across ASEAN by 2025? What are the legal and regulatory reforms that will be needed to ensure legal clarity and sustainability for this huge undertaking? And most importantly, how should we measure the success of all these efforts in 2025? We hope to address as many of these questions as possible in the series of ASEAN special reports in the rest of 2017. Watch this space! Contact: Boon Hiong Chan Reimagining ASEAN lead boon-hiong.chan@db.com
  • 11. This document is for information purposes only and is designed to serve as a general overview regarding the services of Deutsche Bank AG, any of its branches and affiliates. The general description in this document relates to services offered by Global Transaction Banking of Deutsche Bank AG, any of its branches and affiliates to customers as of May 2017, which may be subject to change in the future. This document and the general description of the services are in their nature only illustrative, do neither explicitly nor implicitly make an offer and therefore do not contain or cannot result in any contractual or non-contractual obligation or liability of Deutsche Bank AG, any of its branches or affiliates. Deutsche Bank AG is authorised under German Banking Law (competent authorities: European Central Bank and German Federal Financial Supervisory Authority (BaFin)) and, in the United Kingdom, by the Prudential Regulation Authority. It is subject to supervision by the European Central Bank and the BaFin, and to limited supervision in the United Kingdom by the Prudential Regulation Authority and the Financial Conduct Authority. Details about the extent of our authorisation and supervision by these authorities are available on request. Copyright© May 2017 Deutsche Bank AG. All rights reserved.