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New media and the new PR Andrew Careaga Director of Communications Missouri University of Science and Technology iModules Summer Sizzler Conference July 8, 2008 || Kansas City
 
 
What happens when old and new collide?
 
All about the   ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: Wikipedia
‘ Don’t tase me, bro!’
‘ Don’t tase me, bro!’
 
‘ Markets are conversations.’ Christopher Locke, Rick Levine, Doc Searls, David Weinberger  The Cluetrain Manifesto  ( www.cluetrain.com )
 
A Facebook-style social network
Clinton’s isn’t
Disintermediation Eliminating the middleman
Creators Critics Collectors Joiners Spectators Inactives The ladder of participation Source: “Social Strategies for Revolutionaries,” Charlene Li/Forrester Research,  Groundswell  (groundswell.forrester.com) Base: US online consumers Source: NACTAS Q2 2007 North American Social Technographics online survey and NACTAS Q4 2006 Youth online survey Adults Youth 18% 39% 25% 43% 12% 14% 25% 58% 48% 66% 44% 26%
Source:  Business Week , "Web Strategies That Cater To Customers," June 11, 2007; chart source:  www.businessweek.com/magazine/content/07_24/b4038405.htm
Source: David Sifry, "State of the Blogosphere/State of the Live Web," April 2007 ( www.sifry.com/stateoftheliveweb/ )
Blogs as news sources ,[object Object],[object Object],Source: David Sifry, "State of the Blogosphere/State of the Live Web," April 2007 ( www.sifry.com/stateoftheliveweb/ )
Blogs as news sources Source: David Sifry, "State of the Blogosphere/State of the Live Web," April 2007 ( www.sifry.com/stateoftheliveweb / )
Source: David Sifry, "State of the Blogosphere/State of the Live Web," April 2007 ( www.sifry.com/stateoftheliveweb/ )
Social networks: Catalysts for activism?
Meet our Wikipedia editor
An example close to home
An example close to home
‘ Sudden jihad syndrome’ ‘ We have an international student; identity and nationality weren’t released; claimed to have a bomb; threatened terrorist type activities. How remarkable, ladies and gentlemen, no one knows his name. No one knows his homeland. Now, we have to ask ourselves, Is there a common link with the many other little single incidents of sudden jihad syndrome?’
‘ Sudden jihad syndrome’ ‘ Because that's what this is, sudden jihad syndrome. From cabdrivers to the flying imams to any number of activities. ... International student, identity and nationality not released. Hmm.’ Portion of transcript from Rush Limbaugh Show
 
 
Stay in the know ,[object Object],[object Object],[object Object],[object Object]
Monitoring online reputation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
 
 
 
Your del.icio.us reputation
 
 
Don’t overlook these sites CampusDirt.com
Don’t overlook these sites StudentsReview.com
Don’t overlook these sites JuicyCampus.com
Responding to online media ,[object Object],[object Object],[object Object],[object Object],Thanks to: Shel Holtz, “Blogs Gone Wild,” Ragan Communications Social Media Conference, Sept. 27, 2007
 
Dalhousie University’s response
 
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After the vote ,[object Object],[object Object]
Weathering the storm 90 posts 512 comments 5.69 comments/post 5.3 comments/post (minus my 35 comments) 6 months in: negative-to-neutral/positive ratio: 8 to 1 Overall negative-to-neutral/positive ratio: @5.5 to 1
 
 
St. Patrick’s Day (1 day after AP story) After email to alumni
Andrew Careaga [email_address] http://highered.prblogs.org http://twitter.com/andrewcareaga Download slide presentation at http://www.slideshare.net/andrewcareaga THANK YOU! And keep in touch

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New media and the new PR

  • 1. New media and the new PR Andrew Careaga Director of Communications Missouri University of Science and Technology iModules Summer Sizzler Conference July 8, 2008 || Kansas City
  • 2.  
  • 3.  
  • 4. What happens when old and new collide?
  • 5.  
  • 6.
  • 7. ‘ Don’t tase me, bro!’
  • 8. ‘ Don’t tase me, bro!’
  • 9.  
  • 10. ‘ Markets are conversations.’ Christopher Locke, Rick Levine, Doc Searls, David Weinberger The Cluetrain Manifesto ( www.cluetrain.com )
  • 11.  
  • 15. Creators Critics Collectors Joiners Spectators Inactives The ladder of participation Source: “Social Strategies for Revolutionaries,” Charlene Li/Forrester Research, Groundswell (groundswell.forrester.com) Base: US online consumers Source: NACTAS Q2 2007 North American Social Technographics online survey and NACTAS Q4 2006 Youth online survey Adults Youth 18% 39% 25% 43% 12% 14% 25% 58% 48% 66% 44% 26%
  • 16. Source: Business Week , "Web Strategies That Cater To Customers," June 11, 2007; chart source: www.businessweek.com/magazine/content/07_24/b4038405.htm
  • 17. Source: David Sifry, "State of the Blogosphere/State of the Live Web," April 2007 ( www.sifry.com/stateoftheliveweb/ )
  • 18.
  • 19. Blogs as news sources Source: David Sifry, "State of the Blogosphere/State of the Live Web," April 2007 ( www.sifry.com/stateoftheliveweb / )
  • 20. Source: David Sifry, "State of the Blogosphere/State of the Live Web," April 2007 ( www.sifry.com/stateoftheliveweb/ )
  • 21. Social networks: Catalysts for activism?
  • 23. An example close to home
  • 24. An example close to home
  • 25. ‘ Sudden jihad syndrome’ ‘ We have an international student; identity and nationality weren’t released; claimed to have a bomb; threatened terrorist type activities. How remarkable, ladies and gentlemen, no one knows his name. No one knows his homeland. Now, we have to ask ourselves, Is there a common link with the many other little single incidents of sudden jihad syndrome?’
  • 26. ‘ Sudden jihad syndrome’ ‘ Because that's what this is, sudden jihad syndrome. From cabdrivers to the flying imams to any number of activities. ... International student, identity and nationality not released. Hmm.’ Portion of transcript from Rush Limbaugh Show
  • 27.  
  • 28.  
  • 29.
  • 30.
  • 31.  
  • 32.  
  • 33.  
  • 34.  
  • 35.  
  • 36.  
  • 37.  
  • 39.  
  • 40.  
  • 41. Don’t overlook these sites CampusDirt.com
  • 42. Don’t overlook these sites StudentsReview.com
  • 43. Don’t overlook these sites JuicyCampus.com
  • 44.
  • 45.  
  • 47.  
  • 48.
  • 49.
  • 50.
  • 51.
  • 52. Weathering the storm 90 posts 512 comments 5.69 comments/post 5.3 comments/post (minus my 35 comments) 6 months in: negative-to-neutral/positive ratio: 8 to 1 Overall negative-to-neutral/positive ratio: @5.5 to 1
  • 53.  
  • 54.  
  • 55. St. Patrick’s Day (1 day after AP story) After email to alumni
  • 56. Andrew Careaga [email_address] http://highered.prblogs.org http://twitter.com/andrewcareaga Download slide presentation at http://www.slideshare.net/andrewcareaga THANK YOU! And keep in touch