Short 5 slide powerpoint that presents the need for professional and client oriented business to consider the many new online sales and marketing options. Applicable to law firms, CPAs, consultancies, health practices, architects and other client oriented business where referrals are the main driver of new business.
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How to Accelerate Referrals
"If you're like many professional service providers, you get a lot of business from referrals," writes Barbara Bix at MarketingProfs. But you may not realize how closely the referral process parallels the buying process. "[J]ust as you can accelerate the buying process," she notes, "you can accelerate referrals by anticipating what your referrers will need at each stage & arming them in advance."
Bix outlines nine ways to optimize your referral-generation efforts. Here are some examples:
Help potential referrers to recognize strong referral candidates. "Tell stories to help prospective referrers get a deeper sense of who you can help," advises Bix. "Be sure to describe the businesses you helped, the circumstances that prompted a need for your service, and—of equal importance—how & how much their fortunes improved as a result of working with you."
Motivate them to make referrals. You can most easily accomplish this by first making a referral to them. When bidirectional referrals aren't possible, however, consider other incentives. "A finder's fee is just one option. One of my colleagues offers a free 'brand audit' to anyone who refers business to her—and most professional service providers follow up with a thank-you note or a gift that acknowledges the referrer's thoughtfulness."
Bix notes that referrals have the added advantage of closing more quickly than leads from other sources. "For one," she explains, "prospects who contact referred service providers generally already recognize they need the service about which they are inquiring. For another, they are predisposed to believing that the referred company is the one with which to do business."
The Po!nt: Accelerate your referral process by treating your referrers with the same care & attention you give to the leads in your sales funnel.
Source: MarketingProfs.