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The World of Innovation 
Dave Richards 
Dr Dave Innovation 
10th December 2010 
Opening Keynote: Intrapreneurship Conference 
Eindhoven, Netherlands
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Leading Innovation: 
• Innovation requires orchestration from top 
• Business model innovation matters most 
• Use technology as an innovation catalyst tied to 
business and market insights 
• Defy collaboration limits and look outside 
the organisation as a source for innovation 
• External collaboration is indispensable 
– 75% rank it as highly important, but only 50% do it, and 
say they do it only “moderately well”! 
SOURCE: Expanding the Innovation Horizon: The Global CEO Study, IBM
Business Model Innovation 
goods 
commodities 
services 
experiences
BUSINESS MODEL INNOVATION 
• On Extinction Watch List in 1993 
• Lou brought in from RJR Nabisco 
• Transformed IBM into customer-focused 
solution/service provider 
• “Culture isn’t just one aspect of the 
game – it is the game. In the end, an 
organization is nothing more than the 
collective capacity of its people to 
create value.”
BUSINESS MODEL UNNOVATION 
2006 Corporate Strategy: 
• Close a dozen plants, laying off 30,000 
“to establish flexibility to introduce 15 
entirely new cars/trucks per year” 
• Introduced a dozen “new” gas guzzling 
SUVs 
• Result: Sales down 8% 
• Response: “Red tag sale – $10K off your 
next SUV” 
• And then… partly closed Saturn (“car of 
the future”) plant 
“Stupid is as stupid does.” 
Forrest Gump

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Dr Dave Richards - The world of innovation

  • 1. The World of Innovation Dave Richards Dr Dave Innovation 10th December 2010 Opening Keynote: Intrapreneurship Conference Eindhoven, Netherlands
  • 2.
  • 3.
  • 4. Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  • 5.
  • 6.
  • 7. Leading Innovation: • Innovation requires orchestration from top • Business model innovation matters most • Use technology as an innovation catalyst tied to business and market insights • Defy collaboration limits and look outside the organisation as a source for innovation • External collaboration is indispensable – 75% rank it as highly important, but only 50% do it, and say they do it only “moderately well”! SOURCE: Expanding the Innovation Horizon: The Global CEO Study, IBM
  • 8. Business Model Innovation goods commodities services experiences
  • 9. BUSINESS MODEL INNOVATION • On Extinction Watch List in 1993 • Lou brought in from RJR Nabisco • Transformed IBM into customer-focused solution/service provider • “Culture isn’t just one aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.”
  • 10. BUSINESS MODEL UNNOVATION 2006 Corporate Strategy: • Close a dozen plants, laying off 30,000 “to establish flexibility to introduce 15 entirely new cars/trucks per year” • Introduced a dozen “new” gas guzzling SUVs • Result: Sales down 8% • Response: “Red tag sale – $10K off your next SUV” • And then… partly closed Saturn (“car of the future”) plant “Stupid is as stupid does.” Forrest Gump