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Jaipur Engineering College and Research Centre
Report on Practical Industrial Training
Carried out at
Renault Cars
(A Unit Of Nexus Motors Private Limited)
From 1st June, 2019 to 15th July, 2019
Academic Year 2018-2019
Submitted by: Submitted to:
Name: Ankit Mr. YOGESH DUBEY
Class: B-Tech-ME Dept. of Mech. Engineering
Univ. Roll No: 18EJCME202 JECRC Foundation, Jaipur
II
III
Acknowledgment
I would like to thank Mr. Gurinder Singh, General Manager of the showroom who allowed me to do my
training in his workshop and allowed to get my hand on tools and learn things. Then Mr. Parkash Singh
who is the floor in-charge who told all the workers over there that they will make us learn things and gave
some work to us and we were also scolded when we made a mistake.
All the workers were also good and were patient enough to make us understand all the things in their tight
work schedule. Then I was asked to work with Mr. Shubham Ji, Mr. Surendra ji and Mr. Mukeshji who
were making me understand things.
I would like to thank my HOD DR.M.P. Singh, our TPO Mr. Kuldeep Sharma and teachers who permitted
the training so that we were able to get a good industry exposure and learnt the hardships of working in field.
And at the end I would like to thank my family and friends who supported me during my training time and
encouraged me.
Ankit Mr. Yogesh Dubey
5-B (18EJCME202) Asst. Professor
IV
ABSTRACT
As l am very fond of automobile engineering. It was a great opportunity for me to do Six
weeks internship in Renault India (A Unit of Nexus Motors Private Limited). The internship
was concentrated on the car services. At the beginning of internship I had several queries in
my mind regarding the different technologies used in Renault and what skills are needed in
organization. During my internship several queries are cleared by doing some activities. The
objective of this internship is to gather information about the quick services and the major-
minor problem that can be observed in day to day life. In the workshop, I have learnt the rules
and safety instruction which helps me in understanding while working on cars. So, this
internship was a great experience. I found out how much I am strong in automobile field. I
gained new knowledge and skills and met many new people. I achieved many of my learning
goals. I got insight into the work of an organization. The financing is an important factor and
forces to be flexible in attitude and approach. I learned more about the problems which I have
face while working on the cars. Working together with the different background peoples and
by education these threats have to be approached to succeed in my internship the sharing of
knowledge, ideas and opinions is of importance. There is still a lot of discover and other
methods can be improved. At last this internship has given me new insights and motivation to
pursue a career in Mechanical Engineering.
V
Preface
Before joining my training, I had no idea what it is going to be and what exactly is its need in the academic
curriculum. By the time I finished my training I understood how important it was for me to be a complete
engineer.
A fresh graduate would have absolutely no idea of the functioning of an industry. He would probably be
unaware about the various departments and their functioning. He would be completely ignorant of the
working and environment. Thus industrial training prepares you to walk out of your college and join the
industry. You need to have basic professional knowledge along with the theoretical background and
spending a month among hard-core professional can teach you a lot.
It is much more fulfilling experience than any report will be able to express. I feel pride to get an opportunity
to have my practical training at Nexus Motor private Limited
Really, it was a nice opportunity to have a close comparison of theoretical concept in practical field. The
output of my analysis is summarized in a shape of Internship the contents of the report Shows the detail of
sequence of these.
VI
CONTENTS
Pages
Training certificate ........................................................................................................................ I
Certificate..................................................................................................................................... II
Acknowledgement .......................................................................................................................III
Abstract........................................................................................................................................ IV
Content..................................................................................................................................... V-VI
List of figure..........................................................................................................................VII-VIII
CHAPTER 1: INTRODUCTION ......................................................................................... 1-3
1.1 Company overview ................................................................................................................1
1.2 Some of their other unique features are.................................................................................2
1.3 Company face........................................................................................................................3
CHAPTER 2: WORKSHOP & SHOWROOM ..................................................................... 4-6
2.1 Workshop............................................................................................................................... 4
2.2.1 Features of workshop .......................................................................................................... 5
2.2 Showroom .............................................................................................................................. 6
CHAPTER 3: WORKING IN WORKSHOP...................................................................... 7-15
3.1 Body shop..............................................................................................................................8
3.2.1 Denting.............................................................................................................. 9
VII
3.2 Paint shop...............................................................................................................................10
3.3 Service shop ...........................................................................................................................11
3.3.1 Free service ....................................................................................................... 14
3.3.2 Paid service ....................................................................................................... 14
3.3.3 Running repair service ...................................................................................... 14
3.3.4 Quick service..................................................................................................... 14
3.4 Washing ................................................................................................................................ 14
CHAPTER 4: WORKING IN DURING SERVICE IN WORKSHOP.............................16-23
4.1 Replacement of the oil filter cartridge ................................................................................. 16
4.2 Air filter… ........................................................................................................................... 16
4.3 A/C filter… ...........................................................................................................................17
4.4 Engine oil..............................................................................................................................17
4.5 Clutch plate ...........................................................................................................................18
4.6 Brake .....................................................................................................................................19
4.6.1 Brake pad ......................................................................................................... 20
4.7 Wheel alignment and balancing............................................................................................22
4.8 Final inspection .....................................................................................................................23
CONCLUSION ........................................................................................................................24
REFRENCES ..........................................................................................................................25
VIII
Fig. No. Name of figure Page no.
Fig. 1.1 Front view of Sikka Hyundai 4
Fig. 2.1 Workshop area 5
Fig. 2.2 Lifting m/c in workshop 6
Fig. 2.3 Reception area 7
Fig. 2.4 Showcase and dealing room 6
Fig. 3.1 Service adviser room 9
Fig. 3.2 Damage car body 9
Fig. 3.3 Body shop 10
Fig. 3.4 Denting shop 11
Fig. 3.5 Painted parts 11
Fig. 3.6 Paint shop 12
Fig. 3.7 Opening of engine 13
Fig. 3.8 Separating of gear box from engine 13
Fig. 3.9 Repairing gear box 14
Fig. 3.10 Repairing A/C system 14
Fig. 3.11 Washing shop 16
Fig. 3.12 Automatic washing shop 16
Fig. 4.1 Inserting new air filter 17
Fig. 4.2 Left side new A/c filter other side polluted A/c
filter
18
Fig. 4.3 Filling engine oil in engine 19
IX
Fig. 4.4 Clutch plate 20
Fig. 4.5 Brake wheel 20
Fig. 4.6 Disc brake assembly 21
Fig. 4.7 Disc brake pad 22
Fig. 4.8 Wheel alignment 23
Fig. 4.9 Wheel balancing 23
1
CHAPTER 1
INTRODUCTION
1.1 Company Overview
Nexus Motor Pvt. Ltd. Is a subsidiary of Nexus Group and was founded and appointed as a
authorized sailing and dealer of Renault Motor India Limited (RMIL) for its Personal &
Prosper channel in January 2014 The Group was established in the year 2005 and was
founded by Sh. Gurinder Singh Chairman / Managing Director. We have constantly grown
with time and our boundaries expanded by encompassing a lot of expertise, partners and sister
concerns and today our boundaries are literally boundless.
We are engaged in diverse fields like:
 Real Estate Developments,
 Automobiles, Hospitality,
 Education,
 Outdoor Advertising
 Media Business.
Delivering quality service to all our customers and ensuring utmost customer satisfactions
have been the founding values of our automotive businesses and we relentlessly strive to
maintain them which make us the best at what we do. All our sales and service outlets are
manned by 100% Renault trained personnel to ensure that we offer only the best quality
service at all times. We make buying and selling cars profusely satisfying, hassle-free and
simple by offering dedicated test drives of vehicles, attractive finance deals with all
nationalized & leading private sector banks, exchange offers that guarantee the best prices for
old cars, and near-cashless facility for smooth insurance claims.
2
They are pleased to offer host of services to our valued customers are;
 Free Pick up and drop by our trained drivers
 Free Wheel Alignment once in a Year
 Free Check-up Camp to the corporates at your premises on request
 Car serviced and returned the same day if received before 13:00 hrs.
 Quick repair of minor dents on the same day if car received before 10:00 hrs.
 Genuine Renault spares & accessories are used.
 Exchange / Loyalty offers on New Car purchase.
 Evaluation offers at your door Step of your existing car.
 Tire / Batteries (all brands) available at best price.
1.2 Some of their other unique features are:
 10,000 sq. feet air-conditioned Ares for new car display.
 Parking inside showroom premises.
 Test drive for all variants available.
 Pick & Drop Facility within 15 kms of a particular branch.
 Special Renault Trained technician and Staff.
3
 State-of-the-art workshop with latest / modern infrastructure, tools & equipment.
 Flawless accidental repair of all makes.
 Direct settlement facility with most Insurance Companies.
 Dedicated Customer Care desk.
4
 Wi-Fi enabled Customer Lounges.
 Full range of genuine Renault accessories on display.
 Trained staff ready to assist.
1.3 Company Face
Fig. 1.1-Front view of Nexus Motors
5
CHAPTER 2
WORKSHOP & SHOWROOM
2.1 Workshop
I have done my internship in the workshop of Renault (Nexus Motor) There, I have work under
a mentor who tells me about the organization and the work procedure, quick repairs, how to
solve major- minor problem generally observed in the cars. These are some pictures of the
workshop where I have done my internship.
Fig. 2.1-Workshop area
6
2.2.1 Features of workshop
 Equipped with hi tech lift machined for lifting the car to repair top bottom parts
 All the technicians have their own equipment’s and machinery
 They have a very large floor area for working theirs
 Time to time sweepers clean the workshop to maintain the good working environment
 All the major & minor faults would be finds by manually or through software (G-scan)
 Final inspection can be done by the expert team
Fig. 2.2-Lifting m/c in workshop
7
They have a very beautiful furnishing having a large floor area for displaying the top model
cars of Renault. The showroom is fully air conditioned and very good in looking. All the time
at least 4 to 5 persons are stand there to asset the customer very kindly and friendly.
Fig. 2.3-Reception area
8
CHAPTER 3
Working in workshop
While working in the workshop I have seen and learnt about how a workshop running at full
speed and achieve target as much faster as they can, so they meet the customer requirement
and satisfaction.
There are four departments in workshop as follows:
1. Body shop
2. Painting shop
3. Service shop
4. Washing
When a car enters the workshop, firstly they made a repair order for the customer in which
the customer tells the problem what he is facing with the car, or it may be its general repairs.
Then the service adviser inspect the car and he told the technician what he finds at first stage
then the technician fully examine the whole car & each n every parts of the car and then he
noted down in the job card. Generally the company provide 4 free general services, in which
the mechanic or technician checks the engine oil, lubricating oil, water, air filter, A/C filter
and other electronic controls. And if he detects any problem which might reduce the car
efficiency he will notify to the service advisor and then service advisor calls to the customer
and tell him about the defects and then if the customer is ready to repair it then the service
adviser tell to the mechanic and then mechanic repair the problem so the car run effortlessly.
Defected cars are selected on the basis of their faults and then send to it their specified
category of shop such as if any car having damage related to tits body then it sends to the body
shop or if any engine, brake, wheel alignment then it sends to the service shop.
9
Fig. 3.1-Service adviser room
3.1 Body shop
In the body shop of Sikka Hyundai those cars having some damage on its body are repaired.
Dents, breaking of body parts, etc. are some common problems which comes to the body
shop.
Fig. 3.2-Damage car body
10
Fig. 3.3-Body shop
3.1.1 Denting
Denting is a process in which the body of the car is not repair or replaced in these a selected
portion or we can say it a defected part of body of the car on which dents, marks, scratches,
stains, are to be repaired by some devices and equipments.
11
Fig. 3.4-Denting shop
3.2 Paint shop
Paint shop is the kind of parlor for cars, the aesthetic look of the cars are prepared here in
this paint shop. Priming, painting, etc. are some processes perform in this shop.
Fig. 3.5-Painted parts
12
Fig. 3.6-Paint shop
3.3 Service shop
In service shop, as name shows in this shop the general service or repairing is done like regular
service or any problem related to internal mechanisms, engines, etc. changing of engine oil,
brake oil, clutch oil , gear oil, changing of air filter, etc. comes under this shop.
In this shop four types of services are to be done they are as follows:
1. Free services
2. Paid services
3. Running repair services
4. Quick Services
13
Fig. 3.7-Opening of engine
Fig. 3.8-Separating gear box from engine
14
Fig. 3.9-Repairing gear box
Fig. 3.10-Repairing A/C system
15
3.3.1 Free services
Under this type of service category only those types of customer’s cars are to be repaired
which are within period of company’s warranty. When any customer buys a new car the
company provided them first 3 to 4 services are free that means customer did not need to be
pay for his first four services. Only those parts to be repaired which are in fall under warranty
period otherwise it will be go in paid service.
3.3.2 Paid services
In these type of service customer have to pay for his cars services whenever he visit for getting
service. In this category warranty period cover cars are not to be included for repairing, but
in some rushes cases it can be repaired if some might faults are to be solve.
3.3.3 Running repair
In these the running cars to be repaired that means they come & order for repair and then go
in a same day after the service done which are to be listed in job card.
3.3.4 Quick services
In Quick Service Station, the car comes for general repair like to check engine oil, lubricating
oil, water level in battery and wind shied cleaning reservoir, air filter, A/C filter and other
electronic controls and if require top-up it.
According to the repair oder the store keeper gives the parts, which are to be used to repair
the car and placed in it carefully. It is a quick and short period of time service.
3.4 Washing
In washing the final cleaning is done with water and car washing shampoo. An automatic
machine first washes the car then the whole washes are done by washers (manpower).
Sometimes it is done first then after service accordingly customer’s requirement.
16
Fig. 3.11-Washing shop

Fig. 3.12-Automatic washing machine
17
CHAPTER 4
WORKING IN DURING SERVICES IN WORKSHOP
4.1 Replacement of the oil filter cartridge
The oil filter cartridge is present at the bottom of the car which can be open with the rachet.
After opening it the used engine oil is taken out and after that the new cartridge is put in with
a new washer. New washer is used to get proper fitting so that the oil should not leak.
4.2 Air filter
A particulate air filter is a device composed of fibrous materials which removes solid
particulates such as dust, pollen, mold, and bacteria from the air. A chemical air filter consists
of an absorbent or catalyst for the removal of airborne molecular contaminants such as volatile
organic compounds or ozone. Air filters are used in applications where air quality is important,
notably in building ventilation systems and in engines.
Fig. 4.1-Inserting new air filter
18
4.3 A/C filter
A particulate a/c filter is a device composed of fibrous materials which removes solid
particulates such as dust, pollen, mold, and bacteria from the a/c of car to release filtered
cooled air inside the car. A chemical air filter consists of an absorbent or catalyst for the
removal of airborne molecular contaminants such as volatile organic compounds or ozone.
A/c filters are used in applications where air quality is important, notably in building
ventilation systems and in vehicle cabinet.
Fig. 4.2-Left side new a/c filter other side polluted a/c
filter
4.4 Engine oil
Motor oil, engine oil, or engine lubricant is any of various well-developed lubricants
(comprising oil enhanced with additives, for example, in many cases, extreme pressure
additives) that are used for lubrication of internal combustion engines. The main function of
these lubricants is to reduce wear on moving parts; they also clean, inhibit corrosion, improve
sealing, and cool the engine by carrying heat away from moving parts.
19
Fig. 4.3-Filling engine oil in engine
4.5 Clutch plate
A clutch is a mechanical device that engages and disengages the power transmission,
especially from driving shaft to driven shaft. Clutches are used whenever the transmission of
power or motion must be controlled either in amount or over time. The vast majority of
clutches ultimately rely on frictional forces for their operation. The purpose of friction
clutches is to connect a moving member to another that is moving at a different speed or
stationary, often to synchronize the speeds, and/or to transmit power. Usually, as little slippage
(difference in speeds) as possible between the two members is desired.
20
Fig. 4.4-Clutch plate
4.6 Brake
A brake is a mechanical device which inhibits motion, slowing or stopping a moving object
or preventing its motion. Most brakes commonly use friction between two surfaces pressed
together to convert the kinetic energy of the moving object into heat, though other methods
of energy conversion may be employed. The brake disc (or rotor in American English) is
usually made of cast iron, but may in some cases be made of composites such as reinforced
carbon–carbon or ceramic matrix composites. This is connected to the wheel and/or the axle.
To retard the wheel, friction material in the form of brake pads, mounted on a device called a
brake caliper, is forced mechanically, hydraulically, pneumatically, or electromagnetically
against both sides of the disc. Friction causes the disc and attached wheel to slow or stop.
Fig. 4.5-Brake wheel
21
Fig. 4.6-Disc brake assembly
4.6.1 Brake pad
Brake pads are a component of disc brakes used in automotive and other applications. Brake
pads are steel backing plates with friction material bound to the surface that faces the disk
brake rotor.
Brake pads are designed for high friction with brake pad material embedded in the disc in the
process of bedding while wearing evenly. Friction can be divided into two parts. They are:
adhesive and abrasive.
22
Depending on the properties of the material of both the pad and the disc and the configuration
and the usage, pad and disc wear rates will vary considerably. The properties that determine
material wear involve trade-offs between performance and longevity.
The brake pads must usually be replaced regularly (depending on pad material, and drive
style), and some are equipped with a mechanism that alerts drivers that replacement is needed,
such as a thin piece of soft metal that rubs against the disc when the pads are too thin causing
the brakes to squeal, a soft metal tab embedded in the pad material that closes an electric
circuit and lights a warning light when the brake pad gets thin, or an electronic sensor.
Generally road-going vehicles have two brake pads per caliper, while up to six are installed
on each racing caliper, with varying frictional properties in a staggered pattern for optimum
performance.
Early brake pads (and linings) contained asbestos, producing dust which should not be
inhaled. Although newer pads can be made of ceramics, Kevlar, and other plastics, but again
inhalation of brake dust should still be avoided regardless of material.
Fig. 4.7-Disc brake pad
23
4.7 Wheel alignment & balancing
Wheel alignment and Wheel Balancing are totally two different things. Wheel alignment consists
of adjusting the angles of the wheels so that they are perpendicular to the ground and parallel to
each other. The purpose of these adjustments is maximum tire life and a vehicle that tracks
straight and true when driving along a straight and level road. Wheel Balancing, on the other
hand allows the tires and wheels to spin without causing any vibrations. This is accomplished by
checking for any heavy spots on the wheel-tire combination and compensating for it by placing
a measured lead weight on the opposite site of the wheel from where the heavy spot is.
Fig. 4.8-Wheel alignment
Fig. 4.9-Wheel balancing
24
4.8 Final Inspection
In final inspection, the last inspection is done so, that there should not be any single problem
left in the car before handle to the customer.
This work station is just for the zero error service. This increases the customer satisfaction
and hence increases the standard of the workshop as well as the service which is providing.
25
CONCLUSION
 It was a great internship in Nexus motor pvt limited full of knowledge. I really enjoyed
the training period. I have learnt about different services and the major minor defects
generally seen in the car and how to solve them.
 Most of the time I used to do the free services and some repair also like I have change
the brake pads, tiers, replacing the engine oil, coolant and many other things, I also
learned how to drive car with ease, and how to check all the sensors are working or not
if not so, then I have made a note for that in repair order.
 I also seen that how an organization work under extreme pressure and how to handle it
like when so many cars have to repair in the limited time it is really a very big task, I
have also worked with GM and completed a small project there.
 Overall it was a good experience and it increases my interest in the Automobile
engineering, now i am planning to enhance my skills in this field.
 My training was a great experience.
 What I learned in our theoretical subjects was observed there and that made it a real experience.
 I had the pleasure to do work in this workshop as it had a variety of cars including sedans, SUV’s
and small cars.
 At the end I would like to thank all the people who helped in my training as I gained a lot of
experience from it.
 I worked as a rookie in the workshop and then I gained experience in servicing and then I also
learned about alignment of wheels.
26
REFERENCES
 www.renaultindia.com/home/about us./gallery../service request…
 www.wikipedia.org.in/Renault motor India ltd../abbot..
 http://www.whiterockvw.com/essential-summer-car-maintenance-tips
 http://motorbash.com/eight-years-counting-Renault-india-is-the-top-exporter-of-the-year/
 http://www.car parts.com/parts faults<wheel balance and alignment
 http://www.business-standard.com/article/management/renault-s-price-jolt-for-maruti-
114031201116_1.html
 https://mobiloil.com/en/article/car.../learn...oil.../synthetic-oil-vs-conventional-oil

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Traning Report on Renult service station

  • 1. Jaipur Engineering College and Research Centre Report on Practical Industrial Training Carried out at Renault Cars (A Unit Of Nexus Motors Private Limited) From 1st June, 2019 to 15th July, 2019 Academic Year 2018-2019 Submitted by: Submitted to: Name: Ankit Mr. YOGESH DUBEY Class: B-Tech-ME Dept. of Mech. Engineering Univ. Roll No: 18EJCME202 JECRC Foundation, Jaipur
  • 2. II
  • 3. III Acknowledgment I would like to thank Mr. Gurinder Singh, General Manager of the showroom who allowed me to do my training in his workshop and allowed to get my hand on tools and learn things. Then Mr. Parkash Singh who is the floor in-charge who told all the workers over there that they will make us learn things and gave some work to us and we were also scolded when we made a mistake. All the workers were also good and were patient enough to make us understand all the things in their tight work schedule. Then I was asked to work with Mr. Shubham Ji, Mr. Surendra ji and Mr. Mukeshji who were making me understand things. I would like to thank my HOD DR.M.P. Singh, our TPO Mr. Kuldeep Sharma and teachers who permitted the training so that we were able to get a good industry exposure and learnt the hardships of working in field. And at the end I would like to thank my family and friends who supported me during my training time and encouraged me. Ankit Mr. Yogesh Dubey 5-B (18EJCME202) Asst. Professor
  • 4. IV ABSTRACT As l am very fond of automobile engineering. It was a great opportunity for me to do Six weeks internship in Renault India (A Unit of Nexus Motors Private Limited). The internship was concentrated on the car services. At the beginning of internship I had several queries in my mind regarding the different technologies used in Renault and what skills are needed in organization. During my internship several queries are cleared by doing some activities. The objective of this internship is to gather information about the quick services and the major- minor problem that can be observed in day to day life. In the workshop, I have learnt the rules and safety instruction which helps me in understanding while working on cars. So, this internship was a great experience. I found out how much I am strong in automobile field. I gained new knowledge and skills and met many new people. I achieved many of my learning goals. I got insight into the work of an organization. The financing is an important factor and forces to be flexible in attitude and approach. I learned more about the problems which I have face while working on the cars. Working together with the different background peoples and by education these threats have to be approached to succeed in my internship the sharing of knowledge, ideas and opinions is of importance. There is still a lot of discover and other methods can be improved. At last this internship has given me new insights and motivation to pursue a career in Mechanical Engineering.
  • 5. V Preface Before joining my training, I had no idea what it is going to be and what exactly is its need in the academic curriculum. By the time I finished my training I understood how important it was for me to be a complete engineer. A fresh graduate would have absolutely no idea of the functioning of an industry. He would probably be unaware about the various departments and their functioning. He would be completely ignorant of the working and environment. Thus industrial training prepares you to walk out of your college and join the industry. You need to have basic professional knowledge along with the theoretical background and spending a month among hard-core professional can teach you a lot. It is much more fulfilling experience than any report will be able to express. I feel pride to get an opportunity to have my practical training at Nexus Motor private Limited Really, it was a nice opportunity to have a close comparison of theoretical concept in practical field. The output of my analysis is summarized in a shape of Internship the contents of the report Shows the detail of sequence of these.
  • 6. VI CONTENTS Pages Training certificate ........................................................................................................................ I Certificate..................................................................................................................................... II Acknowledgement .......................................................................................................................III Abstract........................................................................................................................................ IV Content..................................................................................................................................... V-VI List of figure..........................................................................................................................VII-VIII CHAPTER 1: INTRODUCTION ......................................................................................... 1-3 1.1 Company overview ................................................................................................................1 1.2 Some of their other unique features are.................................................................................2 1.3 Company face........................................................................................................................3 CHAPTER 2: WORKSHOP & SHOWROOM ..................................................................... 4-6 2.1 Workshop............................................................................................................................... 4 2.2.1 Features of workshop .......................................................................................................... 5 2.2 Showroom .............................................................................................................................. 6 CHAPTER 3: WORKING IN WORKSHOP...................................................................... 7-15 3.1 Body shop..............................................................................................................................8 3.2.1 Denting.............................................................................................................. 9
  • 7. VII 3.2 Paint shop...............................................................................................................................10 3.3 Service shop ...........................................................................................................................11 3.3.1 Free service ....................................................................................................... 14 3.3.2 Paid service ....................................................................................................... 14 3.3.3 Running repair service ...................................................................................... 14 3.3.4 Quick service..................................................................................................... 14 3.4 Washing ................................................................................................................................ 14 CHAPTER 4: WORKING IN DURING SERVICE IN WORKSHOP.............................16-23 4.1 Replacement of the oil filter cartridge ................................................................................. 16 4.2 Air filter… ........................................................................................................................... 16 4.3 A/C filter… ...........................................................................................................................17 4.4 Engine oil..............................................................................................................................17 4.5 Clutch plate ...........................................................................................................................18 4.6 Brake .....................................................................................................................................19 4.6.1 Brake pad ......................................................................................................... 20 4.7 Wheel alignment and balancing............................................................................................22 4.8 Final inspection .....................................................................................................................23 CONCLUSION ........................................................................................................................24 REFRENCES ..........................................................................................................................25
  • 8. VIII Fig. No. Name of figure Page no. Fig. 1.1 Front view of Sikka Hyundai 4 Fig. 2.1 Workshop area 5 Fig. 2.2 Lifting m/c in workshop 6 Fig. 2.3 Reception area 7 Fig. 2.4 Showcase and dealing room 6 Fig. 3.1 Service adviser room 9 Fig. 3.2 Damage car body 9 Fig. 3.3 Body shop 10 Fig. 3.4 Denting shop 11 Fig. 3.5 Painted parts 11 Fig. 3.6 Paint shop 12 Fig. 3.7 Opening of engine 13 Fig. 3.8 Separating of gear box from engine 13 Fig. 3.9 Repairing gear box 14 Fig. 3.10 Repairing A/C system 14 Fig. 3.11 Washing shop 16 Fig. 3.12 Automatic washing shop 16 Fig. 4.1 Inserting new air filter 17 Fig. 4.2 Left side new A/c filter other side polluted A/c filter 18 Fig. 4.3 Filling engine oil in engine 19
  • 9. IX Fig. 4.4 Clutch plate 20 Fig. 4.5 Brake wheel 20 Fig. 4.6 Disc brake assembly 21 Fig. 4.7 Disc brake pad 22 Fig. 4.8 Wheel alignment 23 Fig. 4.9 Wheel balancing 23
  • 10. 1 CHAPTER 1 INTRODUCTION 1.1 Company Overview Nexus Motor Pvt. Ltd. Is a subsidiary of Nexus Group and was founded and appointed as a authorized sailing and dealer of Renault Motor India Limited (RMIL) for its Personal & Prosper channel in January 2014 The Group was established in the year 2005 and was founded by Sh. Gurinder Singh Chairman / Managing Director. We have constantly grown with time and our boundaries expanded by encompassing a lot of expertise, partners and sister concerns and today our boundaries are literally boundless. We are engaged in diverse fields like:  Real Estate Developments,  Automobiles, Hospitality,  Education,  Outdoor Advertising  Media Business. Delivering quality service to all our customers and ensuring utmost customer satisfactions have been the founding values of our automotive businesses and we relentlessly strive to maintain them which make us the best at what we do. All our sales and service outlets are manned by 100% Renault trained personnel to ensure that we offer only the best quality service at all times. We make buying and selling cars profusely satisfying, hassle-free and simple by offering dedicated test drives of vehicles, attractive finance deals with all nationalized & leading private sector banks, exchange offers that guarantee the best prices for old cars, and near-cashless facility for smooth insurance claims.
  • 11. 2 They are pleased to offer host of services to our valued customers are;  Free Pick up and drop by our trained drivers  Free Wheel Alignment once in a Year  Free Check-up Camp to the corporates at your premises on request  Car serviced and returned the same day if received before 13:00 hrs.  Quick repair of minor dents on the same day if car received before 10:00 hrs.  Genuine Renault spares & accessories are used.  Exchange / Loyalty offers on New Car purchase.  Evaluation offers at your door Step of your existing car.  Tire / Batteries (all brands) available at best price. 1.2 Some of their other unique features are:  10,000 sq. feet air-conditioned Ares for new car display.  Parking inside showroom premises.  Test drive for all variants available.  Pick & Drop Facility within 15 kms of a particular branch.  Special Renault Trained technician and Staff.
  • 12. 3  State-of-the-art workshop with latest / modern infrastructure, tools & equipment.  Flawless accidental repair of all makes.  Direct settlement facility with most Insurance Companies.  Dedicated Customer Care desk.
  • 13. 4  Wi-Fi enabled Customer Lounges.  Full range of genuine Renault accessories on display.  Trained staff ready to assist. 1.3 Company Face Fig. 1.1-Front view of Nexus Motors
  • 14. 5 CHAPTER 2 WORKSHOP & SHOWROOM 2.1 Workshop I have done my internship in the workshop of Renault (Nexus Motor) There, I have work under a mentor who tells me about the organization and the work procedure, quick repairs, how to solve major- minor problem generally observed in the cars. These are some pictures of the workshop where I have done my internship. Fig. 2.1-Workshop area
  • 15. 6 2.2.1 Features of workshop  Equipped with hi tech lift machined for lifting the car to repair top bottom parts  All the technicians have their own equipment’s and machinery  They have a very large floor area for working theirs  Time to time sweepers clean the workshop to maintain the good working environment  All the major & minor faults would be finds by manually or through software (G-scan)  Final inspection can be done by the expert team Fig. 2.2-Lifting m/c in workshop
  • 16. 7 They have a very beautiful furnishing having a large floor area for displaying the top model cars of Renault. The showroom is fully air conditioned and very good in looking. All the time at least 4 to 5 persons are stand there to asset the customer very kindly and friendly. Fig. 2.3-Reception area
  • 17. 8 CHAPTER 3 Working in workshop While working in the workshop I have seen and learnt about how a workshop running at full speed and achieve target as much faster as they can, so they meet the customer requirement and satisfaction. There are four departments in workshop as follows: 1. Body shop 2. Painting shop 3. Service shop 4. Washing When a car enters the workshop, firstly they made a repair order for the customer in which the customer tells the problem what he is facing with the car, or it may be its general repairs. Then the service adviser inspect the car and he told the technician what he finds at first stage then the technician fully examine the whole car & each n every parts of the car and then he noted down in the job card. Generally the company provide 4 free general services, in which the mechanic or technician checks the engine oil, lubricating oil, water, air filter, A/C filter and other electronic controls. And if he detects any problem which might reduce the car efficiency he will notify to the service advisor and then service advisor calls to the customer and tell him about the defects and then if the customer is ready to repair it then the service adviser tell to the mechanic and then mechanic repair the problem so the car run effortlessly. Defected cars are selected on the basis of their faults and then send to it their specified category of shop such as if any car having damage related to tits body then it sends to the body shop or if any engine, brake, wheel alignment then it sends to the service shop.
  • 18. 9 Fig. 3.1-Service adviser room 3.1 Body shop In the body shop of Sikka Hyundai those cars having some damage on its body are repaired. Dents, breaking of body parts, etc. are some common problems which comes to the body shop. Fig. 3.2-Damage car body
  • 19. 10 Fig. 3.3-Body shop 3.1.1 Denting Denting is a process in which the body of the car is not repair or replaced in these a selected portion or we can say it a defected part of body of the car on which dents, marks, scratches, stains, are to be repaired by some devices and equipments.
  • 20. 11 Fig. 3.4-Denting shop 3.2 Paint shop Paint shop is the kind of parlor for cars, the aesthetic look of the cars are prepared here in this paint shop. Priming, painting, etc. are some processes perform in this shop. Fig. 3.5-Painted parts
  • 21. 12 Fig. 3.6-Paint shop 3.3 Service shop In service shop, as name shows in this shop the general service or repairing is done like regular service or any problem related to internal mechanisms, engines, etc. changing of engine oil, brake oil, clutch oil , gear oil, changing of air filter, etc. comes under this shop. In this shop four types of services are to be done they are as follows: 1. Free services 2. Paid services 3. Running repair services 4. Quick Services
  • 22. 13 Fig. 3.7-Opening of engine Fig. 3.8-Separating gear box from engine
  • 23. 14 Fig. 3.9-Repairing gear box Fig. 3.10-Repairing A/C system
  • 24. 15 3.3.1 Free services Under this type of service category only those types of customer’s cars are to be repaired which are within period of company’s warranty. When any customer buys a new car the company provided them first 3 to 4 services are free that means customer did not need to be pay for his first four services. Only those parts to be repaired which are in fall under warranty period otherwise it will be go in paid service. 3.3.2 Paid services In these type of service customer have to pay for his cars services whenever he visit for getting service. In this category warranty period cover cars are not to be included for repairing, but in some rushes cases it can be repaired if some might faults are to be solve. 3.3.3 Running repair In these the running cars to be repaired that means they come & order for repair and then go in a same day after the service done which are to be listed in job card. 3.3.4 Quick services In Quick Service Station, the car comes for general repair like to check engine oil, lubricating oil, water level in battery and wind shied cleaning reservoir, air filter, A/C filter and other electronic controls and if require top-up it. According to the repair oder the store keeper gives the parts, which are to be used to repair the car and placed in it carefully. It is a quick and short period of time service. 3.4 Washing In washing the final cleaning is done with water and car washing shampoo. An automatic machine first washes the car then the whole washes are done by washers (manpower). Sometimes it is done first then after service accordingly customer’s requirement.
  • 25. 16 Fig. 3.11-Washing shop  Fig. 3.12-Automatic washing machine
  • 26. 17 CHAPTER 4 WORKING IN DURING SERVICES IN WORKSHOP 4.1 Replacement of the oil filter cartridge The oil filter cartridge is present at the bottom of the car which can be open with the rachet. After opening it the used engine oil is taken out and after that the new cartridge is put in with a new washer. New washer is used to get proper fitting so that the oil should not leak. 4.2 Air filter A particulate air filter is a device composed of fibrous materials which removes solid particulates such as dust, pollen, mold, and bacteria from the air. A chemical air filter consists of an absorbent or catalyst for the removal of airborne molecular contaminants such as volatile organic compounds or ozone. Air filters are used in applications where air quality is important, notably in building ventilation systems and in engines. Fig. 4.1-Inserting new air filter
  • 27. 18 4.3 A/C filter A particulate a/c filter is a device composed of fibrous materials which removes solid particulates such as dust, pollen, mold, and bacteria from the a/c of car to release filtered cooled air inside the car. A chemical air filter consists of an absorbent or catalyst for the removal of airborne molecular contaminants such as volatile organic compounds or ozone. A/c filters are used in applications where air quality is important, notably in building ventilation systems and in vehicle cabinet. Fig. 4.2-Left side new a/c filter other side polluted a/c filter 4.4 Engine oil Motor oil, engine oil, or engine lubricant is any of various well-developed lubricants (comprising oil enhanced with additives, for example, in many cases, extreme pressure additives) that are used for lubrication of internal combustion engines. The main function of these lubricants is to reduce wear on moving parts; they also clean, inhibit corrosion, improve sealing, and cool the engine by carrying heat away from moving parts.
  • 28. 19 Fig. 4.3-Filling engine oil in engine 4.5 Clutch plate A clutch is a mechanical device that engages and disengages the power transmission, especially from driving shaft to driven shaft. Clutches are used whenever the transmission of power or motion must be controlled either in amount or over time. The vast majority of clutches ultimately rely on frictional forces for their operation. The purpose of friction clutches is to connect a moving member to another that is moving at a different speed or stationary, often to synchronize the speeds, and/or to transmit power. Usually, as little slippage (difference in speeds) as possible between the two members is desired.
  • 29. 20 Fig. 4.4-Clutch plate 4.6 Brake A brake is a mechanical device which inhibits motion, slowing or stopping a moving object or preventing its motion. Most brakes commonly use friction between two surfaces pressed together to convert the kinetic energy of the moving object into heat, though other methods of energy conversion may be employed. The brake disc (or rotor in American English) is usually made of cast iron, but may in some cases be made of composites such as reinforced carbon–carbon or ceramic matrix composites. This is connected to the wheel and/or the axle. To retard the wheel, friction material in the form of brake pads, mounted on a device called a brake caliper, is forced mechanically, hydraulically, pneumatically, or electromagnetically against both sides of the disc. Friction causes the disc and attached wheel to slow or stop. Fig. 4.5-Brake wheel
  • 30. 21 Fig. 4.6-Disc brake assembly 4.6.1 Brake pad Brake pads are a component of disc brakes used in automotive and other applications. Brake pads are steel backing plates with friction material bound to the surface that faces the disk brake rotor. Brake pads are designed for high friction with brake pad material embedded in the disc in the process of bedding while wearing evenly. Friction can be divided into two parts. They are: adhesive and abrasive.
  • 31. 22 Depending on the properties of the material of both the pad and the disc and the configuration and the usage, pad and disc wear rates will vary considerably. The properties that determine material wear involve trade-offs between performance and longevity. The brake pads must usually be replaced regularly (depending on pad material, and drive style), and some are equipped with a mechanism that alerts drivers that replacement is needed, such as a thin piece of soft metal that rubs against the disc when the pads are too thin causing the brakes to squeal, a soft metal tab embedded in the pad material that closes an electric circuit and lights a warning light when the brake pad gets thin, or an electronic sensor. Generally road-going vehicles have two brake pads per caliper, while up to six are installed on each racing caliper, with varying frictional properties in a staggered pattern for optimum performance. Early brake pads (and linings) contained asbestos, producing dust which should not be inhaled. Although newer pads can be made of ceramics, Kevlar, and other plastics, but again inhalation of brake dust should still be avoided regardless of material. Fig. 4.7-Disc brake pad
  • 32. 23 4.7 Wheel alignment & balancing Wheel alignment and Wheel Balancing are totally two different things. Wheel alignment consists of adjusting the angles of the wheels so that they are perpendicular to the ground and parallel to each other. The purpose of these adjustments is maximum tire life and a vehicle that tracks straight and true when driving along a straight and level road. Wheel Balancing, on the other hand allows the tires and wheels to spin without causing any vibrations. This is accomplished by checking for any heavy spots on the wheel-tire combination and compensating for it by placing a measured lead weight on the opposite site of the wheel from where the heavy spot is. Fig. 4.8-Wheel alignment Fig. 4.9-Wheel balancing
  • 33. 24 4.8 Final Inspection In final inspection, the last inspection is done so, that there should not be any single problem left in the car before handle to the customer. This work station is just for the zero error service. This increases the customer satisfaction and hence increases the standard of the workshop as well as the service which is providing.
  • 34. 25 CONCLUSION  It was a great internship in Nexus motor pvt limited full of knowledge. I really enjoyed the training period. I have learnt about different services and the major minor defects generally seen in the car and how to solve them.  Most of the time I used to do the free services and some repair also like I have change the brake pads, tiers, replacing the engine oil, coolant and many other things, I also learned how to drive car with ease, and how to check all the sensors are working or not if not so, then I have made a note for that in repair order.  I also seen that how an organization work under extreme pressure and how to handle it like when so many cars have to repair in the limited time it is really a very big task, I have also worked with GM and completed a small project there.  Overall it was a good experience and it increases my interest in the Automobile engineering, now i am planning to enhance my skills in this field.  My training was a great experience.  What I learned in our theoretical subjects was observed there and that made it a real experience.  I had the pleasure to do work in this workshop as it had a variety of cars including sedans, SUV’s and small cars.  At the end I would like to thank all the people who helped in my training as I gained a lot of experience from it.  I worked as a rookie in the workshop and then I gained experience in servicing and then I also learned about alignment of wheels.
  • 35. 26 REFERENCES  www.renaultindia.com/home/about us./gallery../service request…  www.wikipedia.org.in/Renault motor India ltd../abbot..  http://www.whiterockvw.com/essential-summer-car-maintenance-tips  http://motorbash.com/eight-years-counting-Renault-india-is-the-top-exporter-of-the-year/  http://www.car parts.com/parts faults<wheel balance and alignment  http://www.business-standard.com/article/management/renault-s-price-jolt-for-maruti- 114031201116_1.html  https://mobiloil.com/en/article/car.../learn...oil.../synthetic-oil-vs-conventional-oil