The document discusses stereotypes of Millennials and provides tips for them to be taken more seriously at work. It defines Millennials as those born between 1981-2001 who came of age during events like 9/11, the Iraq War, and rise of social media. While some stereotype Millennials as lazy, entitled, and in need of hand-holding, the document argues these are wrong and can make it hard for Millennials to be treated seriously. It then provides nine tips for Millennials, such as listening well, having good rhetoric, staying knowledgeable, and being prepared.
6. Millennial Generation
• Events that shaped them
– 9/11
– AIDS epidemic
– Obama presidential
campaign
– Wars in Iraq and
Afghanistan
– Social media
– Reality TV 6
Paying full attention to someone is showing respect.
Harvard researchers have found that talking about yourself activates the same brain regions as sex, cocaine, and a good meal.
On the phone and email, get right to the main point(s). In conversation, be direct and brief.
Edit your writing to remove extraneous details that your customer doesn’t need to know.
Use action words rather than passive words. Don’t speak too softly or at a high pitch. Ask a friend to listen to you and see what you overuse.
Venture capitalist Anthony K. Tjan says that respect requires a balance of humility and confidence.
Your generation may be casual but that doesn’t mean your clients are.
In a casual environment, it’s easy to forget that biz etiquette is still important. (Maybe share some basic etiquette here)
Never point fingers or blame others. Take responsibility for the good and the bad. This earns you trust and respect.
Your value is to bring fresh perspectives to the table. Sticking your head out can earn you respect.
Ask questions and challenge client thinking. It will make you look knowledgeable and show your value.
Researchers have found that keeping your shoulders open and arms wide--a classic power pose--activates your hormone system in a way that makes you feel and look more confident and capable. "If you take an expansive pose, it can actually lead to power," MIT professor Andy Yap tells Business Insider.
There is a perception that the younger gens are lazy.