Study Of An OTA Site

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annesophie750092010

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General Overview ,[object Object],[object Object]

Targeted Customer Group ,[object Object],[object Object],[object Object],[object Object]

Persona 1 ,[object Object],[object Object],[object Object],[object Object]

Persona 2 ,[object Object],[object Object],[object Object]

Persona 3 ,[object Object],[object Object],[object Object],[object Object]

Persona 4 ,[object Object],[object Object],[object Object]

Customer Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Comparison with Expedia service

Customer Communication Method ,[object Object],[object Object],[object Object]

BookIt Partners ,[object Object],[object Object],[object Object],[object Object],[object Object]

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