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Online Insights:
How to analyse your business performance
and improve your position online




#bigcatinsights    @BigCatMarketing        www.bigcatgroup.co.uk
About Me
Anthony Tattum
Managing Director
Big Cat Group

@anthonytattum
a.tattum@bcguk.com
0121 200 0910




  #bigcatinsights    @BigCatMarketing   www.bigcatgroup.co.uk
About Big Cat




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Search Engine Optimisation




#bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
SEO: What is it and why is it important?
SEO, Search Engine Optimisation, is the
process of improving and promoting
your website to increase the amount of
relevant traffic your website receives
from search engines




  #bigcatinsights        @BigCatMarketing   www.bigcatgroup.co.uk
SEO: What is it and why is it important?
SEO, Search Engine Optimisation, is the
process of improving and promoting
your website to increase the amount of
relevant traffic your website receives
from search engines




   More traffic                           More potential
    (visits)                       =       customers
  #bigcatinsights        @BigCatMarketing    www.bigcatgroup.co.uk
SEO: What is it and why is it important?
To put it simply…

If your customers can’t find you
they aren’t going to hire you.

                                                FAB FACTS
                                        Over 75% of people don’t
                                        click past the first of search
                                        results on Google.
                                        With 36% of people clicking
                                        on the first link.




  #bigcatinsights    @BigCatMarketing   www.bigcatgroup.co.uk
What is a Search Engine?
A search engine is designed to search for
information on the world wide web.

The search results are presented in a list
on a page called a SERP (Search Engine
Results Page).




  #bigcatinsights          @BigCatMarketing   www.bigcatgroup.co.uk
What is a Search Engine?
Examples of Search Engines –

• Google
• Yahoo
• Bing
• YouTube
• AOL
• Wikipedia                                        FAB FACTS
• Ask.com                                  Google can have their ‘pie’
                                           and eat it, with over 80% of
                                           the search engine global
                                           market share




  #bigcatinsights       @BigCatMarketing   www.bigcatgroup.co.uk
SERP: Search Engine Results Page
A SERP position refers to the ranking
within the list of search results.

SEO focuses on improving your ‘organic’
search results (rather than paid for).                 TOP TIPS
                                             Google remembers your search
                                             history, so to see your website’s
                                             accurate SERP position use the
                                             incognito function
                                             on Google Chrome.




  #bigcatinsights         @BigCatMarketing     www.bigcatgroup.co.uk
SERP: Search Engine Results Page




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
SERP: Search Engine Results Page




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
SERP: Search Engine Results Page




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
SERP: Search Engine Results Page                               Search Term (keyword)




Organic Search Results – SERP
position 1, 2 and 3                  Paid For Search Results

  #bigcatinsights          @BigCatMarketing        www.bigcatgroup.co.uk
What Influences SEO?




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
7 Steps: To improve your
online position




#bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
1. Define your goal

What’s the purpose of your website?
• Generate sales?
• Increase telephone/email enquiries?
• Share quality content?
• Brand awareness?
                                                      TOP TIPS
                                            Think of your website as your
Use your business KPIs to influence your    “digital shop front”. Not only do
SEO activity and determine how and          you want people to find you, but
what you optimise for.                      also to enter, stay and come
                                            back again.




  #bigcatinsights        @BigCatMarketing     www.bigcatgroup.co.uk
2. Select keywords you want to be found for

Keywords allow you to influence what
search engines find you for. When            Example Big Cat’s keywords:
Re-evaluating keywords consider -
                                             Ad agency Birmingham
•    What do you want to be found for        Event marketing London
     vs. What people actually search for
•    Be specific and relevant                Digital marketing Birmingham
•    Maximum of 10 keywords to               Event management London
     optimise for
                                             PR Agency West Midlands
•    Existing keyword density




    #bigcatinsights       @BigCatMarketing     www.bigcatgroup.co.uk
3. Create engaging content

Engaging content can -
• Increase the time that people spend
    on your website - more time to up
    sell your services or products
• Increase your SERP position by                     TOP TIPS
    allowing search engines access to      Refresh your content regularly.
    relevant content for your audience     This gives search engines new
• Lower your bounce rate                   content to rank and, like your
                                           customers, keeps them coming
                                           back for more.




  #bigcatinsights       @BigCatMarketing     www.bigcatgroup.co.uk
4. Utilise quality in-bound links

An in-bound link is a link from a website
which directs people to your website e.g.
editorial, listings, content on social
media.
                                                      TOP TIPS
Search engines look at both the number      Don’t forget about internal links
and the quality.                            between the pages on your
                                            website. If the web page isn’t
                                            important enough for you to link
                                            to, why would a search engine
                                            think it’s important?




  #bigcatinsights        @BigCatMarketing     www.bigcatgroup.co.uk
5. Don’t forget your “back-end”

Your website is more than likely build in
html or another web language, ensure
that h1 tags, title tags and meta tags are
used so that search engines can read
your website and easily find out the
most important information.
                                                        TOP TIPS
                                              Search engines can only read
                                              words so don’t forget to alt tag
                                              your images. These are
                                              descriptions which tell search
                                              engines what the image is of.




  #bigcatinsights          @BigCatMarketing     www.bigcatgroup.co.uk
5. Don’t forget your back-end




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
5. Don’t forget your back-end:
For example on Big Cat’s About Us page:

H1 Tags:
<h1>Our Story</h1>
H1 tags highlight the most important piece of information on a page

Title Tags:
<title>Big Cats Story - Marketing, Design, PR &amp; Events Agency</title>
Title tags highlight the title of the page important piece of information on a page –

Meta Tags:
<meta name =“description” content =“We are a full service agency achieving your
objectives using events, marketing, PR and design. Based in Birmingham or London,
call us on 0121 200 0910”/>
The most common meta tags are meta descriptions or meta keywords.



   #bigcatinsights               @BigCatMarketing                    www.bigcatgroup.co.uk
5. Don’t forget your back-end
Format your URLs (web address)
correctly:

www.bigcatgroup.co.uk/1255_3210
                                                    TOP TIPS
Vs
                                          As a general rule what’s good for
                                          your customer is good for a
ww.bigcatgroup.co.uk/about-us/            search engine.

                                          Can your customers find their
                                          way around your website?




     #bigcatinsights   @BigCatMarketing     www.bigcatgroup.co.uk
7. Monitor and evaluate
Monitor and evaluate:

Utilise online tools like Google analytics
and Google webmaster tools to monitor
traffic and customer behaviour.

Regularly take note of your SERP position
(using incognito mode) for your
keywords and how your competitors
compare.




  #bigcatinsights          @BigCatMarketing   www.bigcatgroup.co.uk
7 Steps: To improve your online position
The following steps are an initial guide
rather than a definitive list, SEO is an
ongoing process:

1.    Define your goal
2.    Select keywords to match what you
      want to be found for
3.    Create engaging content
4.    Utilise quality in-bound links
5.    Don’t forget your back-end
6.    Format your URLs correctly
7.    Monitor results and evaluate




     #bigcatinsights       @BigCatMarketing   www.bigcatgroup.co.uk
Google Analytics



#bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Google Analytics
Why your business should be using it?

As a business do you evaluate your
marketing activity?

Your website is a marketing tool and your
audience interaction need to be
                                                      TOP TIPS
                                            If you’re not already set up on
monitored and used to their full            Google Analytics, register and
Potential.                                  leave for 2 weeks so when you
                                            do start your SEO you have a
Use custom reporting to see where and       baseline to compare results to
what interests your audience and more
importantly where they “drop off” your
company’s website...

  #bigcatinsights        @BigCatMarketing     www.bigcatgroup.co.uk
Google Analytics: The Dashboard




                                               TOP TIPS
                                        Your dashboard is
                                        completely customisable;
                                        just pick the information
                                        that’s most important to
                                        your business




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Google Analytics: Reporting




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Google Analytics: Search Terms




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Google Analytics: Popular Content




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Google Analytics: Traffic Sources




 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Google Analytics: For the experts
What else can you do with Google                       TOP TIPS
analytics?:
•    Real time reporting and in-page analysis
•    Conversion monitoring                       Google Webmaster
•    Integrate your eDM platforms to
     monitor the effects on web traffic                  tools
•    See how mobile technology is used your
     website
•    Test content variations for optimum           Google Insights
     engagement
•    Plus lots more...
                                                Keyword Density Tool
                                                (optimum between 5%-10%)



    #bigcatinsights         @BigCatMarketing    www.bigcatgroup.co.uk
What 3 things should you take
away from today’s session?



 #bigcatinsights   @BigCatMarketing   www.bigcatgroup.co.uk
Top 3 take aways…
Decide what you want to be found for:

1.    Narrow down to 10 keyword phrases

2.    Sign up to Google Analytics

3.    Get good quality back links




     #bigcatinsights       @BigCatMarketing   www.bigcatgroup.co.uk
Any Questions?                               WIN A FREE SEO AUDIT
                                            Just give your business card to
                                            Anthony today and you’ll be
If you’d like more information about
                                            entered into a prize draw to win a
anything we’ve covered today or a more      free SEO audit for your company
in-depth consultation please contact me:    from Big Cat Group

Anthony Tattum
Tweet me: @anthonytattum
Email me: a.tattum@bcguk.com
Call me: 0121 200 0910




  #bigcatinsights        @BigCatMarketing       www.bigcatgroup.co.uk

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Online Insights 101 Seo

  • 1. Online Insights: How to analyse your business performance and improve your position online #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 2. About Me Anthony Tattum Managing Director Big Cat Group @anthonytattum a.tattum@bcguk.com 0121 200 0910 #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 3. About Big Cat #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 4. Search Engine Optimisation #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 5. SEO: What is it and why is it important? SEO, Search Engine Optimisation, is the process of improving and promoting your website to increase the amount of relevant traffic your website receives from search engines #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 6. SEO: What is it and why is it important? SEO, Search Engine Optimisation, is the process of improving and promoting your website to increase the amount of relevant traffic your website receives from search engines More traffic More potential (visits) = customers #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 7. SEO: What is it and why is it important? To put it simply… If your customers can’t find you they aren’t going to hire you. FAB FACTS Over 75% of people don’t click past the first of search results on Google. With 36% of people clicking on the first link. #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 8. What is a Search Engine? A search engine is designed to search for information on the world wide web. The search results are presented in a list on a page called a SERP (Search Engine Results Page). #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 9. What is a Search Engine? Examples of Search Engines – • Google • Yahoo • Bing • YouTube • AOL • Wikipedia FAB FACTS • Ask.com Google can have their ‘pie’ and eat it, with over 80% of the search engine global market share #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 10. SERP: Search Engine Results Page A SERP position refers to the ranking within the list of search results. SEO focuses on improving your ‘organic’ search results (rather than paid for). TOP TIPS Google remembers your search history, so to see your website’s accurate SERP position use the incognito function on Google Chrome. #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 11. SERP: Search Engine Results Page #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 12. SERP: Search Engine Results Page #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 13. SERP: Search Engine Results Page #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 14. SERP: Search Engine Results Page Search Term (keyword) Organic Search Results – SERP position 1, 2 and 3 Paid For Search Results #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 15. What Influences SEO? #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 16. 7 Steps: To improve your online position #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 17. 1. Define your goal What’s the purpose of your website? • Generate sales? • Increase telephone/email enquiries? • Share quality content? • Brand awareness? TOP TIPS Think of your website as your Use your business KPIs to influence your “digital shop front”. Not only do SEO activity and determine how and you want people to find you, but what you optimise for. also to enter, stay and come back again. #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 18. 2. Select keywords you want to be found for Keywords allow you to influence what search engines find you for. When Example Big Cat’s keywords: Re-evaluating keywords consider - Ad agency Birmingham • What do you want to be found for Event marketing London vs. What people actually search for • Be specific and relevant Digital marketing Birmingham • Maximum of 10 keywords to Event management London optimise for PR Agency West Midlands • Existing keyword density #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 19. 3. Create engaging content Engaging content can - • Increase the time that people spend on your website - more time to up sell your services or products • Increase your SERP position by TOP TIPS allowing search engines access to Refresh your content regularly. relevant content for your audience This gives search engines new • Lower your bounce rate content to rank and, like your customers, keeps them coming back for more. #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 20. 4. Utilise quality in-bound links An in-bound link is a link from a website which directs people to your website e.g. editorial, listings, content on social media. TOP TIPS Search engines look at both the number Don’t forget about internal links and the quality. between the pages on your website. If the web page isn’t important enough for you to link to, why would a search engine think it’s important? #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 21. 5. Don’t forget your “back-end” Your website is more than likely build in html or another web language, ensure that h1 tags, title tags and meta tags are used so that search engines can read your website and easily find out the most important information. TOP TIPS Search engines can only read words so don’t forget to alt tag your images. These are descriptions which tell search engines what the image is of. #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 22. 5. Don’t forget your back-end #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 23. 5. Don’t forget your back-end: For example on Big Cat’s About Us page: H1 Tags: <h1>Our Story</h1> H1 tags highlight the most important piece of information on a page Title Tags: <title>Big Cats Story - Marketing, Design, PR &amp; Events Agency</title> Title tags highlight the title of the page important piece of information on a page – Meta Tags: <meta name =“description” content =“We are a full service agency achieving your objectives using events, marketing, PR and design. Based in Birmingham or London, call us on 0121 200 0910”/> The most common meta tags are meta descriptions or meta keywords. #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 24. 5. Don’t forget your back-end Format your URLs (web address) correctly: www.bigcatgroup.co.uk/1255_3210 TOP TIPS Vs As a general rule what’s good for your customer is good for a ww.bigcatgroup.co.uk/about-us/ search engine. Can your customers find their way around your website? #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 25. 7. Monitor and evaluate Monitor and evaluate: Utilise online tools like Google analytics and Google webmaster tools to monitor traffic and customer behaviour. Regularly take note of your SERP position (using incognito mode) for your keywords and how your competitors compare. #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 26. 7 Steps: To improve your online position The following steps are an initial guide rather than a definitive list, SEO is an ongoing process: 1. Define your goal 2. Select keywords to match what you want to be found for 3. Create engaging content 4. Utilise quality in-bound links 5. Don’t forget your back-end 6. Format your URLs correctly 7. Monitor results and evaluate #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 27. Google Analytics #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 28. Google Analytics Why your business should be using it? As a business do you evaluate your marketing activity? Your website is a marketing tool and your audience interaction need to be TOP TIPS If you’re not already set up on monitored and used to their full Google Analytics, register and Potential. leave for 2 weeks so when you do start your SEO you have a Use custom reporting to see where and baseline to compare results to what interests your audience and more importantly where they “drop off” your company’s website... #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 29. Google Analytics: The Dashboard TOP TIPS Your dashboard is completely customisable; just pick the information that’s most important to your business #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 30. Google Analytics: Reporting #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 31. Google Analytics: Search Terms #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 32. Google Analytics: Popular Content #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 33. Google Analytics: Traffic Sources #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 34. Google Analytics: For the experts What else can you do with Google TOP TIPS analytics?: • Real time reporting and in-page analysis • Conversion monitoring Google Webmaster • Integrate your eDM platforms to monitor the effects on web traffic tools • See how mobile technology is used your website • Test content variations for optimum Google Insights engagement • Plus lots more... Keyword Density Tool (optimum between 5%-10%) #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 35. What 3 things should you take away from today’s session? #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 36. Top 3 take aways… Decide what you want to be found for: 1. Narrow down to 10 keyword phrases 2. Sign up to Google Analytics 3. Get good quality back links #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk
  • 37. Any Questions? WIN A FREE SEO AUDIT Just give your business card to Anthony today and you’ll be If you’d like more information about entered into a prize draw to win a anything we’ve covered today or a more free SEO audit for your company in-depth consultation please contact me: from Big Cat Group Anthony Tattum Tweet me: @anthonytattum Email me: a.tattum@bcguk.com Call me: 0121 200 0910 #bigcatinsights @BigCatMarketing www.bigcatgroup.co.uk

Notas del editor

  1. Big Cat Group was established in 2000 26 staff across 4 offices in UK, France &amp; Spain Award-winning marketing, brand generation and event management consultancy 15 year experience delivering high profile campaigns for events Highly skilled in developing event experiences and audiences – apply similar methods in helping clients to thrill their audiences and grow their client base Working at a strategic level – Marketing and media buying as a means of achieving campaign and business goals
  2. Photo’s, videos, news, blogs, competitions
  3. Decide what you want to be found for:Narrow it down to 10 keywords or phrases but doing this will make your SEO more focused and goals more achievable. Consider tailoring keywords to specific pages or services e.g. if you’re a recruitment consultant you’re trying to attract both employers and job seekers. The search terms they will use will be very different and your keywords should reflect that.Monitor and evaluate: SEO is an ongoing process, know your position and monitor regularly. If you haven’t already, sign up to Google analytics to watch your customer behaviour and make informed decisions about your business’ online KPIs.