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HOW TO STAND-OUT
IN A CONTENT-
SATURATED WORLD
@ADUPONT65
3000 Messages/day
DON’T KNOW
WHERE TO LOOK
DON’T KNOW WHO
TO TRUST
NO GUARANTEE
FOR SUCCESS!
WE NEED TO
ELEVATE THE
CONVERSATION
EVERYBODY HAS
A PROMO
EVERYBODY HAS
A SPECIAL OFFER
EVERYBODY HAS
AN OPEN HOUSE
EVERYBODY HAS A:
THERE’S NEVER BEEN
A BETTER TIME!!
CONSUMERS
ARE EXHAUSTED
FROM GETTING
Pitch Slapped!
consumers
brands
CONSUMERS
ARE EXHAUSTED
FROM GETTING
Pitch Slapped!
1898 - St Elmo Lewis
WE HAVEN’T
EVOLVED
OUR MARKETING
IT JUST GOT
PRETTIER!
WE NEED
TO RETHINK
OUR APPROACH
4 GOLDEN
PRINCIPLES
CUSTOMER
JOURNEY
MOMENT OF
INSPIRATION
Decision is Made Without YOU
Gartner
57%
5 Subjects That Every Buyer Wants To Know:
Cost
Problems
Comparaisons (vs.)
Reviews
Best
THESE ARE THE SUBJECTS
THAT MOVE
ALL BUYING
DECISIONS.
best Minivan 2020
how much Dodge minivan
problems Dodge minivan
Dodge Minivan vs. Toyota Minivan
Dodge Minivan reviews
Dodge dealer near me
IS THE PRODUCT!
5 Ways To Answer Their Questions:
Videos
Social Media
Blogs
Website
White Paper Download
3/10
9/10
2/10
10/10
3/10
10/10
6.5
Average
9
Outcome
END WITH
FIREWORKS
BUILD PEAK
MOMENTS
INTO EXPERIENCES
Wow!
Tactile
Sensory
SMALL
The Huge Power of
73%
of buyers point to
customer experience
as an important
factor in purchasing
decisions
(Source: Temkin Group)
83%
more likely to buy when someone recommends
based on their experience of the business
(Source: Walker Study)
NO
STRATEGY
Truth:
Improving the
Customer Experience
is the best way to
stand-out
Change:
Choose Tactics
That Make Each
Touchpoint
Inspiring
Contract, Receipts, Form Submissions,
Form Confirmation, Answering the
Phone, Email Signatures, Letters,
Cancellation, Returns, Open House,
Inspections, Register, Download, Live
Chat, Subscribing, Unsubscribe,
Website, Business Cards, Gifts,
Charity, Donations, Signage…
What if each
of your Touchpoints
Created a
Wow Moment?
What If We Shifted
Our Focus From
Tactics
to
Touchpoints ?
What Would
That Do
To Your Bottom Line ?
VIDEO
IS KING
1892
ANTOINEDUPONT
#WestPalmBeach @adupont65
640
ACRES
492
FOOTBALL FIELDS
ANTOINEDUPONT
#WestPalmBeach @adupont65
ANTOINEDUPONT
#WestPalmBeach @adupont65
ANTOINEDUPONT
#WestPalmBeach @adupont65
What Matters
To THEM
PROVIDE
VALUE
A
Video is what we
want to consume!
CHANGE
Where they are!
What they want!
NOBODY CARES
ABOUT YOUR OPEN
HOUSE…
…UNLESS
KEY
TAKEAWAYS?
WHAT SURPRISED YOU?
ANY QUESTIONS?
STAY IN TOUCH!
AntoineDupont.com
YouTube.com/LesFrenchiesTravel
adupont65@gmail.com

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How To Stand Out - Presentation at GKAR