2. • Introduction to extra role behaviours
• Literature review
• OCB and EXBs.
• Need for EXBs.
• Conclusion
• References
3. WHAT IS EXTRA ROLE BEHAVIOURS
(EXBS)..!!
Definition:
Discretionary consent of an individual to behave beyond
the formal lines of role expectation and work for the benefit
and effectiveness of the organisation
(Organ et al., 2006).
“Activities that are discretionary in nature (such as
helping others), which is not directly or explicitly required
by the formal reward system, but does promote overall
organizational efficiency.
-(Becker and Kernan, 2003).
4. DIMENSIONS
Altruism: behaviors that specifically aid another person in the
organization with an organizationally relevant issue.
Conscientiousness: behaviors that aid the organization in
general and go beyond the what is expected by the role.
Sportsmanship: stressing on positive aspects and willing of the
to tolerate on less than ideal situations without complaining.
Courtesy: proactive gestures & behaviors aimed at preventing
work-related problems with others from occurring.
Civic virtue: behaviors that indicate that the individual
responsibly participates in or is involved in the life of the
organization & supports administrative functions.
-Organ , 1998
6. •Clearly expected,
evaluated & rewarded.
•Within role
expectation and job
descriptions.
•Causes penalty if not
performed.
•Discretionary,
innovative, creative &
spontaneous.
•Beyond the role
expectations and job
descriptions
•No penalty no rewards
7. Courtesy Consciousness Altruism Civic Virtue
Organisational citizenship
behaviour (OCB)
In role
behavior
Extra role
behaviours
Vey, M. A. and Campbell, J. P. (2004)
OCB - IN ROLE &EXTRA ROLE?
The distinction between the two kinds of behaviors change over time due to the differences of
individuals, job requirements, and organizational structures.
12. CONCLUSION
The best of creativity of students will emerge by
integrating the influence of principals, teachers
and parents,"
“Let the teachers…..Be a lamp, a lifeboat and a
ladder”.
Dr. A.P.J.Abdul Kalam
at FICCI