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Direct Marketing Programme How to Start Your Own? Presented by Anup Tiwari, Fundraising Specialist, UNICEF @ 19 th  SAFRW, Agra, India
The Love Story of Mr. CT Haryi & Ms. Dorson
How Haryi met Dorsy & they became an item
Our handsome Haryi ,[object Object],[object Object],[object Object],[object Object]
But he could not tell Dorsy that He was surely sad about it
Then Haryi had an idea
CT Haryi Loves Dorson
But he was in for some misfortune Surely Not for Me. There are so many Dorsons around. What should I do?
He surely was crest fallen
Then he had another brain wave Let me tell Dorsy’s friend Ed Ami Fool not me. Why should I? I also like Dorson and may want to…. + =
Killed but not fully  He goes to basics
He ‘dove-letters’ a ‘love-letter’
I have got a mail! Oh! Its me only. And CT Haryi loves me!!!  I don’t believe this. He has asked to write back to him or call him urgently. Let me do that now!
Our Haryi is impatient  Love is surely on the cards
And then they meet face to face And become an item
Thank You Direct Marketing For uniting lovers
Let me explain ,[object Object],[object Object],[object Object],[object Object],[object Object]
We get  ,[object Object],[object Object],[object Object]
The successful ways if you noticed Were the Direct Marketing tools
Direct Marketing ,[object Object],[object Object]
DM Tool Box ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DIRECT MAIL What works. What does not.
Direct Mail Pack ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Acquisition Pack OME Premiums BRE Lift Letter Head Letter Donation Coupon
Other Direct Mail Aspects ,[object Object],[object Object],[object Object],[object Object],[object Object]
Direct Mail  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Direct Mail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telecalling  What works, what does not.
About Telecalling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telecalling ,[object Object],[object Object],[object Object],[object Object],[object Object]
Telecalling ,[object Object],[object Object],[object Object],[object Object]
Face to Face What works. What does not.
Face to Face ,[object Object],[object Object],[object Object],[object Object],[object Object]
F2F Fundraising ,[object Object],[object Object],[object Object],[object Object],[object Object]
FTF Fundraising ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Media & DR Advt. KNOWING & USING IT.
New Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DR Advt./TV ,[object Object],[object Object],[object Object],[object Object]
Tele-facing A jugaad from India that works
Are you wondering? ,[object Object],[object Object],[object Object]
‘ The Jugaad’ on Indian village roads (Noun)
Jugaad, the verb ,[object Object]
Why is Jugaad, the noun, called so? Pumpset during morning and evenings for watering fields Jugaad’s engine during the day
Strapping the pump to a wooden quadricycle is not difficult Your local ironsmith will do it for you!
And here we have a cheaper and more efficient rural vehicle than.. ,[object Object]
The Spirit of Tele-facing… ,[object Object],[object Object],[object Object]
What is Tele-facing? ,[object Object],[object Object],[object Object]
Why Tele-facing? ,[object Object],[object Object],[object Object],[object Object]
How did it evolve in India? ,[object Object],[object Object],[object Object]
Tele-facing Team ,[object Object],[object Object],[object Object],[object Object],[object Object]
    PROCESS Facer meets donor  seeks pledge/ one time donation. Telecallers  call prospects/ existing donors  & fix meetings Coordinator Passes lead to  Team Leader  cum Facer  Thru TL & Coordinator  donation reaches NGO NGO sends  Thank You Package to  The donor 5
Call/Contact Statistics ,[object Object],[object Object],[object Object],[object Object]
Tele-facing results in India ,[object Object],[object Object]
Experiences in India  with various strategies Conversion Retention Acquisition Strategy Good Very Good Average Direct Mail Very Good Very Good Very Good Tele-facing Average Average Very Good Face to Face Very Good Very Good Average Telemarketing
Can Tele-facing be used for raising high value donations ,[object Object],[object Object],[object Object]
Takeaways from the session 1,2,3 of it.
The Jugaad of Tele-facing works! Do test it ! TAKE AWAY-1
Take away 2 ,[object Object],[object Object]
Charity Loves Donors Direct Marketing Makes it Possible. Test it Now! TAKE AWAY 3
Thank You Questions Please! For downloading presentation visit www.fundraisingindia.org

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19th SAFRW Presentation

  • 1. Direct Marketing Programme How to Start Your Own? Presented by Anup Tiwari, Fundraising Specialist, UNICEF @ 19 th SAFRW, Agra, India
  • 2. The Love Story of Mr. CT Haryi & Ms. Dorson
  • 3. How Haryi met Dorsy & they became an item
  • 4.
  • 5. But he could not tell Dorsy that He was surely sad about it
  • 6. Then Haryi had an idea
  • 7. CT Haryi Loves Dorson
  • 8. But he was in for some misfortune Surely Not for Me. There are so many Dorsons around. What should I do?
  • 9. He surely was crest fallen
  • 10. Then he had another brain wave Let me tell Dorsy’s friend Ed Ami Fool not me. Why should I? I also like Dorson and may want to…. + =
  • 11. Killed but not fully He goes to basics
  • 12. He ‘dove-letters’ a ‘love-letter’
  • 13. I have got a mail! Oh! Its me only. And CT Haryi loves me!!! I don’t believe this. He has asked to write back to him or call him urgently. Let me do that now!
  • 14. Our Haryi is impatient Love is surely on the cards
  • 15. And then they meet face to face And become an item
  • 16. Thank You Direct Marketing For uniting lovers
  • 17.
  • 18.
  • 19. The successful ways if you noticed Were the Direct Marketing tools
  • 20.
  • 21.
  • 22. DIRECT MAIL What works. What does not.
  • 23.
  • 24. Acquisition Pack OME Premiums BRE Lift Letter Head Letter Donation Coupon
  • 25.
  • 26.
  • 27.
  • 28. Telecalling What works, what does not.
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  • 32. Face to Face What works. What does not.
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  • 36. New Media & DR Advt. KNOWING & USING IT.
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  • 39. Tele-facing A jugaad from India that works
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  • 41. ‘ The Jugaad’ on Indian village roads (Noun)
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  • 43. Why is Jugaad, the noun, called so? Pumpset during morning and evenings for watering fields Jugaad’s engine during the day
  • 44. Strapping the pump to a wooden quadricycle is not difficult Your local ironsmith will do it for you!
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  • 51.     PROCESS Facer meets donor seeks pledge/ one time donation. Telecallers call prospects/ existing donors & fix meetings Coordinator Passes lead to Team Leader cum Facer Thru TL & Coordinator donation reaches NGO NGO sends Thank You Package to The donor 5
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  • 54. Experiences in India with various strategies Conversion Retention Acquisition Strategy Good Very Good Average Direct Mail Very Good Very Good Very Good Tele-facing Average Average Very Good Face to Face Very Good Very Good Average Telemarketing
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  • 56. Takeaways from the session 1,2,3 of it.
  • 57. The Jugaad of Tele-facing works! Do test it ! TAKE AWAY-1
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  • 59. Charity Loves Donors Direct Marketing Makes it Possible. Test it Now! TAKE AWAY 3
  • 60. Thank You Questions Please! For downloading presentation visit www.fundraisingindia.org