AP CRM FUNCTIONAL certified professionals speaks and coordinate with customers and keeps monitoring on different SAP related domains like Marketing, segmentation , IC-Winclient, Webclient, E-Commerce etc. from CRM aspect. Global Online Trainings conducted SAP CRM FUNCTIONAL online training aims at offering all its participants expert business insight in related fields as well as requisite knowledge and skill development support for gaining the certification in SAP CRM FUNCTIONAL module.Global Online Trainings runs the online SAP CRM FUNCTIONAL course under the tutelage of best subject matter experts and all the classes are done on 100% virtual interactive platform. To know more details about thus online training contact helpdesk today. Here classes are available for individual basis as well as for corporate batches on prior demand.

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SAP CRM
COURSE CONTENT
Global Online Trainings

2. SAP CRM Technical Course Content
1. SAP CRM Conceptual Overview
a. Functionality overview of SAP CRM
b.CRM Business Partner Master Data
c. CRM Product Master Data
d. Business Transaction customizing
2. Business Transaction Programming/ One
order Framework
a.FMs for Reading Business Transactions
i. Tricks for finding the relevant FM
ii. Coding using the FM

3. b. FMs for Modifying the Business Transactions
i. Tricks for finding the relevant FM
ii. Coding using the FM
c. FM for saving Business Transactions
3. Error/Message Handling
a. Message Logging FMs
b. Programming using Messaging FMs
i. Logging the messages
ii. Searching for messages
iii. Deleting the messages

4. 4. Business Adding’s (BAdis) in CRM
a. Techniques for Finding Appropriate Badi
b. b. Implementing a BAdi (Involves BT Programming)
5. Condition Technique (CRM Pricing
Overview – Optional)
a. Pricing Procedure
b. Determination of Pricing Procedure
c. Condition types
d. Access Sequence
e. Condition records

5. 6. Introduction to OOABAP
a. Classes
b. Inheritance
c. Interfaces
d. Polymorphism
7. Introduction to Business Server Pages
a. Architecture of Business Server Pages
b. Components of a Business Server page
i. Controllers
ii. Business Server Page
1. Page with flow logic
2. View
3. Page Fragment

6. iii. Navigation structure
iv. Application Class
v. MIME Objects
vi. Page Attributes
vii. Layout
viii. Event Handlers
C.BSP Programming models
i. Basic Model
ii. MVC approach
d. Creating an Online Bookshop catalog
i. Using Basic HTML
ii. Using HTML Business
iii. Using MVC approach
e. Debugging BSP Applications
i. WebUI Component Concept
ii. Elements of WebUI Component
iii. Component Controller

7. 9. CRM Web UI Technical – CRM 2007
a. GENIL Model Browser
b. GENIL BOL Browser
c. Component Context:
i. View Context Class
ii. Context Nodes
1. Attributes
2. Getter and Setter Methods

8. iv. Custom Controller
v. Views
vi. View Controller
vii. Context
viii. Context nodes
ix. Runtime Repository
f. UI Configuration/ personalization
g. Enhancing WebUI components
h. Transaction launcher
i.GUI Transactions
ii. URL - Non BSP
iii. URL - BSP
i. Logo Customizing