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6
the
truth
Myths
of Digital
Transformation
Debunked
Digital transformation
is a technology challenge.
of digital transformation
plans failed in last year.84%
Focus on optimizing
your business processes.
the truth
the truth
the truth
There’s nothing wrong
with making incremental
process changes.
Traditional companies
can’t adapt to operating
in the digital economy.
The best place to start
your digital
transformation journey
is in the front office.
If you get that right,
amazing things
can start to happen,
that just were
not possible before.
A better place to start is
with back office automation,
including Robotic Process Automation (RPA)
and Artificial Intelligence (AI).
Digital transformation affects
the entire enterprise
from IT to business.
Customers want
personalized service,
not automation.
In tech adoption,
It’s better to be
perfect than early.
Many of the digital juggernauts
have benefited from first mover
or early mover advantage.
Remember, in the digital world
it is more important to be early
and less important
to be perfect.
Accelerate
your business
today.
Learn more
twitter.com/appian
facebook.com/AppianCorporation
linkedin.com/company/appian-corporation
youtube.com/appian
www.appian.com/platform
appian.com/blog
A lot of businesses think that digital
transformation is a marketing activity
or a customer experience initiative.
Or you can have pockets of digital here
and there. But digital transformation is
about operating in a whole new way.
Vijay Gurbaxani
Founding Director
the Center for Digital Transformation
University of California, Irvine
The most successful
traditional companies are
transforming operations
and the customer experience.
Customers do want personalized service,
but they don't care whether
it's from a robot or a person.
And the next digital wave,
because it involves
transformation of knowledge
tasks, is going to be even
more dramatic.
Stephen Andriole
Professor of Business Technology,
Villanova University
Unfortunately, too many companies
talk a good digital transformation game.
The problem is, they’re just thinking
about being a fast caterpillar,
not a buterfly.
George Westerman
author of „Leading Digital:
Turning Technology
into Business Transformation”
It’s essential that digital
transformation not just
be about process, but also
about freeing up people
to do high-value work.
Clay Richardson
Co-Founder & CEO
Digital FastForward
the
truth
Some experts warn that lots of traditional industries
– that haven’t been hit by disruption –
will be hit hard by emerging technology
in 2018 and beyond.
2
nd
Myth
1
st
Myth
3
rd
Myth
4
th
Myth
5
th
Myth
6
th
Myth

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Six Myths of Digital Transformation Debunked

  • 1. 6 the truth Myths of Digital Transformation Debunked Digital transformation is a technology challenge. of digital transformation plans failed in last year.84% Focus on optimizing your business processes. the truth the truth the truth There’s nothing wrong with making incremental process changes. Traditional companies can’t adapt to operating in the digital economy. The best place to start your digital transformation journey is in the front office. If you get that right, amazing things can start to happen, that just were not possible before. A better place to start is with back office automation, including Robotic Process Automation (RPA) and Artificial Intelligence (AI). Digital transformation affects the entire enterprise from IT to business. Customers want personalized service, not automation. In tech adoption, It’s better to be perfect than early. Many of the digital juggernauts have benefited from first mover or early mover advantage. Remember, in the digital world it is more important to be early and less important to be perfect. Accelerate your business today. Learn more twitter.com/appian facebook.com/AppianCorporation linkedin.com/company/appian-corporation youtube.com/appian www.appian.com/platform appian.com/blog A lot of businesses think that digital transformation is a marketing activity or a customer experience initiative. Or you can have pockets of digital here and there. But digital transformation is about operating in a whole new way. Vijay Gurbaxani Founding Director the Center for Digital Transformation University of California, Irvine The most successful traditional companies are transforming operations and the customer experience. Customers do want personalized service, but they don't care whether it's from a robot or a person. And the next digital wave, because it involves transformation of knowledge tasks, is going to be even more dramatic. Stephen Andriole Professor of Business Technology, Villanova University Unfortunately, too many companies talk a good digital transformation game. The problem is, they’re just thinking about being a fast caterpillar, not a buterfly. George Westerman author of „Leading Digital: Turning Technology into Business Transformation” It’s essential that digital transformation not just be about process, but also about freeing up people to do high-value work. Clay Richardson Co-Founder & CEO Digital FastForward the truth Some experts warn that lots of traditional industries – that haven’t been hit by disruption – will be hit hard by emerging technology in 2018 and beyond. 2 nd Myth 1 st Myth 3 rd Myth 4 th Myth 5 th Myth 6 th Myth