Body language is very power in communication.

1. Body Language

2. Body Language is the best communication
tool, so little is understood.

3. But why do people put their hands in
pocket?
Putting the hands in pocket is
sometimes associated with lying. Or
lack of self confidence

8. Walk the talk
“Your talk talks and your walk talks,
but your walk talks louder than
your talk talks.”

9. Hands on Waist
1-You have asked for too
much.
2-I am getting
aggravated & I may
attack at any moment!
3-This situation is beyond
my reach or abilities.

10. • Body language is used to denote
non-verbal communication
• Very powerful and indispensable in
communication

11. • Communication of personal feelings,
emotions, attitudes, thought through body
movements such as gestures, postures,
facial expressions, mannerisms,
appearance walking styles, and positions,
Consciously or involuntary

12. • The way one fold his arms, cross one’s
legs, sit, stand, walk, move your
head, eyes, lips, reveal what one is
thinking or feeling.
• While sitting and conversing suddenly
leans forward with both arms grips the
chair or both his knees, there by
communicates desire to end the
meeting.

13. • Direct eye contact - a
compliments that build trust
in you
• Don’t look at the floor
• Handshake – not too hard
and not too soft- To convey
confidence &professionalism

14. • Nothing crossed – keep
arms, legs and feet
relaxed and uncrossed
• Lean forward- move
within
6-8 feet of your client
• Most obvious B L is
handshake- Firm
handshake and dead fish
hand shake

15. • Face is the most expressive part of
the body
• Face is the organ of emotions
• If anxious facial expressions-
disapproving or disinterested

16. • Smile is the strongest tool
you have in meeting new
people.
• Smiles are an important
facial expression. They
show interest, excitement,
empathy, concern; they
create an upbeat, positive
environment.

17. • Hands are very expressive,
• Hands are the nasty organs in our body
• Postures conveys your level of self
confidence

18. • Voice is an extraordinary human
instrument
• It reveals our gender, age,
geographic background, level of
education, native birth, emotional
state and our relationship with the
person spoken to
• People can read our voices with
remarkable accuracy

19. • When we speak we
encode important
information about
ourselves
• And when we listen we
can decode important
information about them

20. • Crossed legs is defensive or negative
attitude
• Standing legged crossed gestures-
strangers and standing with whom
they do not know
• To break a telephone call abruptly,
there is a call on the other line, some
one is at the door- without breaking
the rapport

21. • Negative Body languages
• Lips tightly pressed or bite on the
lower lip
• Touching or covering some part of the
face
• Turn side ways, points shoulder
towards you with crossed arms-
not interested

22. One commonly used way a liar buys
more time is by employing questions
such as:
“Can you repeat the question?”
“What do you think?”
“Could you be more specific?”
-or they repeat the same question back
to you.
Recognize these kinds of questions as
delay tactics, used to buy more time to
create a believable lie.

23. Thank you for your patient listening
I wish you good luck
May GOD Bless you
Appu Joseph Chacko
HRD Consultant & Life Skills Coach
Mobile: 94474 14963