Presentation from Richard Ferrick, Network Administrator, Panama City, Florida at the 2011 SIIA #CloudGov event. The presentation was part of a panel described as: "Hear from state and local agencies who have adopted SaaS/Cloud applications and platforms. The agencies will discuss the factors taken into consideration when selecting a particular solution or platform, hurdles that developed during adoption, and what every ISV should know when selling to the state and local agencies"